Careers

Do you enjoy solving challenging problems and driving innovations in research? Are you seeking for an environment with a group of motivated and talented scientists like yourself? Do you want to create scalable optimization models and apply machine learning techniques to guide real-world decisions? Do you want to play a key role in the future of Amazon transportation and operations? Come and join us at Amazon's Modeling and Optimization team (MOP). Key job responsibilities A Research Scientist in the Modeling and Optimization (MOP) team - provides analytical decision support to Amazon planning teams via applying advanced mathematical and statistical techniques. - collaborates effectively with Amazon internal business customers, and is their trusted partner - is proactive and autonomous in discovering and resolving business pain-points within a given scope - is able to identify a suitable level of sophistication in resolving the different business needs - is confident in leveraging existing solutions to new problems where appropriate and is independent in designing and implementing new solutions where needed - is aware of the limitations of their proposed solutions and is proactive in communicating them to the business, and advances the application of sciences towards Amazon business problems by bringing new methods, ideas, and practices to the team and scientific community. A day in the life - Your will be developing model-based optimization, simulation, and/or predictive tools to identify and evaluate opportunities to improve customer experience, network speed, cost, and efficiency of capital investment. - You will quantify the improvements resulting from the application of these tools and you will evaluate the trade-offs between potentially competing objectives. - You will develop good communication skills and ability to speak at a level appropriate for the audience, will collaborate effectively with fellow scientists, software development engineers, and product managers, and will deliver business value in a close partnership with many stakeholders from operations, finance, IT, and business leadership. About the team - At the Modeling and Optimization (MOP) team, we use mathematical optimization, algorithm design, statistics, and machine learning to improve decision-making capabilities across WW Operations and Amazon Logistics. - We focus on transportation topology, labor and resource planning for fulfillment facilities, routing science, visualization research, data science and development, and process optimization. - We create models to simulate, optimize, and control the fulfillment network with the objective of reducing cost while improving speed and reliability. - We support multiple business lanes, therefore maintain a comprehensive and objective view, coordinating solutions across organizational lines where possible.

What does it take to build a foundation model that can forecast demand for hundreds of millions of products — including ones that have never been sold before? At Amazon, our Demand Forecasting team is tackling one of the most ambitious challenges in applied time series research: designing and building large-scale foundation models that generalize across an enormous and diverse catalog of products, geographies, and business contexts. This is not incremental modeling work. We are redefining what's possible in demand forecasting through novel architectures, training strategies, and data generation techniques. Our team operates at a scale that is unmatched in industry or academia. You'll design experiments across millions of products simultaneously, developing new model architectures and training methodologies that push the boundaries of what foundation models can learn from vast, heterogeneous time series data. You'll explore techniques in transfer learning, zero-shot forecasting, and synthetic data generation. The models you design here will ship to production and directly influence hundreds of millions of dollars in automated inventory decisions every week. Beyond operational impact, you'll publish your work at top-tier conferences and contribute to advancing the state of the art in time series foundation models for the broader scientific community. If you are a scientist who wants to work at the frontier of time series research, design novel solutions to problems no one else has solved at this scale, and see your research deployed to real-world impact — this is the team for you. Key job responsibilities 1. Design and implement novel deep learning architectures (e.g., Transformers, SSMs, or Graph Neural Networks) for time-series foundation models that generalize across hundreds of millions of products and diverse global contexts. 2. Drive the full development cycle - from whiteboarding new algorithmic approaches to overseeing production-scale deployments. 3. Collaborate with SDEs to build high-performance, distributed training and inference pipelines; translate complex scientific concepts into scalable, production-grade code in Python and Scala. 4. Leverage and develop agentic GenAI workflows to automate the end-to-end research cycle from synthesizing state-of-the-art literature and auto-generating experimental code to rapidly iterating on model architectures across millions of products. 5. Maintain a high bar for scientific excellence by publishing novel research in top-tier venues (e.g., NeurIPS, ICLR, KDD) and contributing to Amazon’s internal patent and science community. A day in the life No two days look the same, but most will involve a high-velocity blend of deep architectural work, distributed system design, and frontier scientific thinking at a scale you won’t find anywhere else. You might start the morning by designing a synthetic data pipeline to stress-test your foundation model. You’ll use generative techniques to simulate rare "black swan" supply chain events, ensuring your model remains robust where historical data is thin. You'll then lead a Scientific Design Review, walking senior leaders through your model’s architecture, defending your choice of loss functions with data-driven rigor. You’ll write high-performance code often paired with AI-coding assistants to handle the heavy lifting of boilerplate and unit testing. You’ll collaborate across a "Two-Pizza Team" of scientists and engineers, pushing the boundaries of research with a clear goal: contributing to work that will be published at top-tier venues (ICLR, NeurIPS) while simultaneously driving multi-million dollar automated decisions. The work is hard, the math is complex, and the tools are state-of-the-art. If you want to build the models that actually ship—this is where you do it. About the team The Demand Forecasting team sits at the heart of Amazon's supply chain, building the science that determines what products are available, when, and at what cost — for hundreds of millions of customers around the world. Our mission is to push the frontier of what's possible in large-scale time series forecasting, and to deploy that science where it creates real, measurable impact. We are a team of scientists who care deeply about both research rigor and real-world outcomes. We don't just publish — we ship. And we don't just ship — we measure, iterate, and raise the bar. Our work spans the full lifecycle: from foundational research and large-scale experimentation to production deployment and downstream impact measurement across supply chain, inventory, and financial planning.

Welcome to the Worldwide Returns & ReCommerce team (WWR&R) at Amazon.com. WWR&R is an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, our company, and the environment. Our goal is to achieve the three zeroes: zero cost of returns, zero waste, and zero defects. We do this by developing groundbreaking products and driving truly innovative operational excellence to help customers keep what they buy, recover returned and damaged product value, keep thousands of tons of waste from landfills, and create the best customer returns experience in the world. We have an eye to the future – we create long-term value at Amazon by focusing not just on the bottom line, but on the planet. We are building the most sustainable re-use channel we can by driving multiple aspects of the Circular Economy for Amazon – Returns & ReCommerce. Amazon WWR&R is comprised of business, product, operational, program, software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use. Our work is broad and deep: we train machine learning models to automate routing and find signals to optimize re-use; we invent new channels to give products a second life; we develop highly respected product support to help customers love what they buy; we pilot smarter product evaluations; we work from the customer backward to find ways to make the return experience remarkably delightful and easy; and we do it all while scrutinizing our business with laser focus. You will help create everything from customer-facing and vendor-facing websites to the internal software and tools behind the reverse-logistics process. You can develop scalable, high-availability solutions to solve complex and broad business problems. We are a group that has fun at work while driving incredible customer, business, and environmental impact. We are backed by a strong leadership group dedicated to operational excellence that empowers a reasonable work-life balance. As an established, experienced team, we offer the scope and support needed for substantial career growth. Amazon is earth’s most customer-centric company and through WWRR&S, the earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team! Key job responsibilities 3+ years of scientists or machine learning engineers management experience Knowledge of ML, NLP, Information Retrieval and Analytics 4+ years of building machine learning models or developing algorithms for business application experience 2+ years of programming in Java, C++, Python or related language experience Excellent oral and written communication skills, with the ability to communicate complex technical concepts and solutions to all levels of the organization

Are you passionate about transforming how Amazon identifies and addresses security risks through data science and machine learning? Does the prospect of using advanced analytics to drive measurable improvements in application security at scale excite you? As a Data Scientist on the AppStar DNA team (Data & Analytics Engineering), you will build data-driven solutions that help security teams across the AppStar organization identify patterns, prioritize efforts, and measure the impact of security initiatives. You will develop machine learning models, conduct exploratory data analysis, and create predictive algorithms that transform raw security data into actionable insights. Your work will enable security leaders to shift from intuition-based decisions to data-driven strategies backed by rigorous quantitative analysis. You should be passionate about working with huge datasets and someone who loves to bring datasets together to answer business questions. You bring expertise in machine learning, statistical modeling, and data analysis, and you combine that with curiosity and business judgment to solve ambiguous problems at Amazon scale. Amazon is continuously innovating new services and features for our customers. Our engineers invent, build, and sometimes break things to make them easier, faster, better, and more cost-effective. However, no matter what we're building—from websites to web services, AR to AI, drones to devices—security is always our top priority. The Amazon Application Security team focuses on working with our builders to provide experiences that our customers can trust. That means constantly learning new things and solving complex problems to protect the safety, security, and privacy of billions of lives on a global scale. At Amazon, you'll be working with the best minds in technology and security. Learn and be curious here, and accelerate your career growth. You can take pride in knowing that your work is meaningful, having a positive impact on others and making the world a better place. Key job responsibilities * Demonstrate thorough technical knowledge on feature engineering of massive datasets, effective exploratory data analysis, and model building using industry standard AI/ML models and working with Large Language Models * With your broad expertise in a variety of data science disciplines, recommend the right data science strategy and drive solutions to complex or ambiguous problems * Develop machine learning models for pattern recognition, classification, and prediction across security domains * Build clustering algorithms that identify root causes and patterns across thousands of security issues * Create statistical models and forecasting algorithms to predict security performance trends and identify improvement opportunities * Design and implement data correlation pipelines that integrate security signals from multiple sources * Work closely with internal stakeholders like business intelligence engineers, data engineers, security teams, and leadership to influence strategies and align solutions with organizational needs * Innovate by adapting new modeling techniques and procedures to solve never-before-solved security problems * Passionate about working with huge datasets and be someone who loves to bring datasets together to answer business questions. You should have deep expertise in creation and management of datasets * Communicate results to diverse audiences of varying technical backgrounds with effective writing, visualizations, and presentations About the team Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. AppStar DNA Team (Data & Analytics Engineering) The AppStar DNA team supports the AppStar organization, which is responsible for securing applications at Amazon. Our team is committed to building world-class data infrastructure that provides the foundation for analytics solutions, enabling visibility into security performance and driving data-informed decision-making across security teams. We work with massive volumes of security data to deliver the infrastructure that powers insights with immediate influence on how Amazon secures its applications and protects customer trust. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture In Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! The Prime Video Title Lifecycle Presentation team sits at the intersection of science, experimentation, and customer experience. We leverage data signals and rigorous testing to present the most engaging information about our content to customers at precisely the right moment. Our mission is to ensure every customer interaction with Prime Video content is informed, relevant, and compelling in order to drive discovery and engagement across our vast catalog. We're seeking an Applied Scientist who excels at building sophisticated machine learning systems for content presentation and discovery. The ideal candidate brings deep expertise in: - Multi-modal embeddings for rich metadata representation, enabling nuanced understanding of content attributes and customer preferences - Contextualized ranking systems that adapt to customer intent, viewing context, and real-time signals - Reinforcement learning frameworks that create continuous improvement loops, allowing our systems to learn and optimize from customer interactions over time - General modeling techniques with strong fundamentals in machine learning and statistical methods - Recommender systems experience, with proven ability to build and scale personalization solutions You'll work with cutting-edge technology to solve complex problems in content discovery, leveraging large-scale data to create experiences that delight millions of Prime Video customers worldwide. Key job responsibilities As an Applied Scientist, you will have access to large datasets with billions of images and video to build large-scale machine learning systems. Additionally, you will analyze and model terabytes of text, images, and other types of data to solve real-world problems and translate business and functional requirements into quick prototypes or proofs of concept. We are looking for smart scientists capable of using a variety of domain expertise combined with machine learning and statistical techniques to invent, design, evangelize, and implement state-of-the-art solutions for never-before-solved problems.

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising solutions that drive product discovery and sales. We deliver billions of ad impressions every single day on behalf of our advertisers. You'll work with us to help our Advertising teams make sense of the torrent of data produced by the advertising lifecycle. We are using SOTA generative AI to help teams generate insights faster based on our massive data lake. You will need to invent new techniques for metrics retrieval and SQL generation to ensure we're retrieving accurate and trusted data. You'll create feedback loops to ensure our solution is constantly evaluating itself and improving. Being that this is for a conversational AI position, here is what our bot replied when we prompted it for a job description of who should help build it: Role Overview: We are looking for an exceptional applied scientist to join our team building SpektrBot, a conversational AI assistant that helps data engineers and analysts with their workflows. You will work closely with engineers and product managers to design, implement, and optimize natural language processing models like intent classification, named entity recognition, question answering, etc. that enable our Ads chatbot to understand user requests and have natural conversations. Responsibilities: Study and understand data engineering and analytics workflows to design the right conversational experiences Research, design, and develop NLP/NLU models for intent classification, entity extraction, sentiment analysis etc. Continuously improve models through techniques like active learning, transfer learning etc. Optimize models for metrics like precision, recall, latency, interpretability etc. Implement models within overall bot architecture and integrate with backend systems Collaborate with engineers to productionize and monitor models Stay up-to-date on latest advancements in conversational AI research, specifically in LLMs (multi-agent, chain of thought, autonomous agents) Be familiar with optimizing retrievers in RAG architectures. Key job responsibilities You will test multiple foundational models and fine tune when appropriate. You will create feedback loops that will evaluate performance and improve our systems. You will optimize prompts for better responses from our LLMs. You will build tools to auto-curate metadata using LLMs. A day in the life You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. About the team We have a small scrappy team carved out from a large Ads wide data lake team. We are swimming in petabytes of data that we help the organization make sense of. Our team's mission is to help anyone in the Ads org find the data they need using only natural language. We are a supportive and collaborative team who iterates quickly and shares in each others' successes.

Are you passionate about solving complex logistics challenges? Our Analytics team is at the forefront of enhancing delivery experiences through data-driven solutions and innovative technology. As a Research Scientist, you will join a team dedicated to optimizing our delivery network, ensuring reliable and efficient service to our customers. We are seeking an enthusiastic, customer-centric professional with strong analytical capabilities to drive impactful projects, implement advanced solutions, and develop scalable processes. In this role, you will have immediate ownership of business-critical challenges and the opportunity to make strategic, data-driven decisions that shape the future of our delivery operations. Your work will directly influence customer experience and operational excellence. The ideal candidate will possess both research science capabilities and program management skills, thriving in an environment that requires independent decision-making and comfort with ambiguity. This role offers the opportunity to make a significant impact on our advanced logistics network while working with pioneering technology and data science applications.

Are you motivated to explore research in ambiguous spaces? Are you interested in conducting research that will improve the employee and manager experience at Amazon? Do you want to work on an interdisciplinary team of scientists that collaborate rather than compete? Join us at PXT Central Science! The People eXperience and Technology Central Science Team (PXTCS) uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, wellbeing, and the value of work to Amazonians. We are an interdisciplinary team that combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal. We are seeking a senior Applied Scientist with expertise in more than one or more of the following areas: machine learning, natural language processing, computational linguistics, algorithmic fairness, statistical inference, causal modeling, reinforcement learning, Bayesian methods, predictive analytics, decision theory, recommender systems, deep learning, time series modeling. In this role, you will lead and support research efforts within all aspects of the employee lifecycle: from candidate identification to recruiting, to onboarding and talent management, to leadership and development, to finally retention and brand advocacy upon exit. The ideal candidate should have strong problem-solving skills, excellent business acumen, the ability to work independently and collaboratively, and have an expertise in both science and engineering. The ideal candidate is not methods-driven, but driven by the research question at hand; in other words, they will select the appropriate method for the problem, rather than searching for questions to answer with a preferred method. The candidate will need to navigate complex and ambiguous business challenges by asking the right questions, understanding what methodologies to employ, and communicating results to multiple audiences (e.g., technical peers, functional teams, business leaders). About the team We are a collegial and multidisciplinary team of researchers in People eXperience and Technology (PXT) that combines the talents of science and engineering to develop innovative solutions to make Amazon Earth's Best Employer. We leverage data and rigorous analysis to help Amazon attract, retain, and develop one of the world’s largest and most talented workforces.

The GRAISE team (Grocery, Retail & In-Store Experience) within Worldwide Grocery Store Tech (WWGST) builds foundational AI and machine learning systems that power Amazon's in-store grocery technologies. We develop domain-specific models that solve uniquely complex challenges in grocery — from smart shopping carts and inventory intelligence to personalization and store operations. Our mission is to create technology which makes grocery shopping more convenient, economical, personalized, and enjoyable for customers while empowering retailers with operational efficiency. We are looking for a talented and motivated Applied Scientist to join our team. In this role, you will design, develop, and deploy machine learning and computer vision models and algorithms that solve real-world problems at scale. You will work closely with engineering, product, and business teams to translate ambiguous problems into rigorous scientific solutions, and you will own the end-to-end development of models from ideation through production. This is a high-impact role where your work will directly shape the intelligence layer of Amazon's grocery ecosystem. Key job responsibilities - Design and implement machine learning models to solve complex grocery-domain problems. - Conduct exploratory data analysis and develop deep understanding of domain-specific data challenges. - Collaborate with software engineers to productionize models and ensure reliability at scale. - Define and track key metrics to evaluate model performance and business impact. - Communicate findings and recommendations clearly to technical and non-technical stakeholders. - Stay current with the latest research and evaluate applicability to team problems. - Contribute to a culture of scientific rigor, experimentation, and continuous improvement. A day in the life As an Applied Scientist on the GRAISE team, you'll spend your days analyzing model performance from overnight experiments, collaborating with engineers to deploy computer vision models to production, and prototyping new approaches using multimodal learning with store video and sensor data. You'll present findings to product and business stakeholders, translating technical results into actionable recommendations. Throughout the day, you'll balance rigorous scientific thinking with practical engineering constraints, knowing your work directly improves the shopping experience for millions of customers in Amazon grocery stores.

Advertising at Amazon is growing incredibly fast and we are responsible for defining and delivering a collection of advertising products that drive discovery and sales. Amazon Business Ads is equally growing fast ($XXXMs to $XBs) and owns engineering and science for the AB WW ad experience. We build business-to-business (“B2B”) specific ad solutions distributed across retail and ad systems for shopper and advertiser experiences. Some include new ad placements or widgets, creatives, sourcing techniques, ad campaign management capabilities and much more! We consider unique AB qualities which are differentiated from the consumer experience such as varying shopper role types, purchasing complexities based on business size and industry (eg education vs healthcare), AB specific features (eg business discounts, buying policies to restrict and prefer products), and AB buyer behaviors (eg buying in bulk). We are seeking a scientific leader who can drive innovation in complex problem areas and new business initiatives. The ideal candidate will: Technical & Research Requirements: * Demonstrate fluency in Python, R, Matlab or other statistical languages and familiarity with deep learning frameworks like PyTorch, TensorFlow * Lead end-to-end solution development from research to prototyping and experimentation * Write and deploy significant parts of scientifically novel software solutions into production Leadership & Influence: * Drive team's scientific agenda by proposing new initiatives and securing management buy-in including PM, SDM * Build consensus on large projects and influence decisions across different teams in Ads Key Leadership Principles: * Dive Deep: Uncover non-obvious insights in data * Deliver Results: Create solutions aligned with customer and product needs * Learn and Be Curious: Demonstrate self-driven desire to explore new research areas * Earn Trust: Build relationships with stakeholders through understanding business needs