Careers

Interested in modeling and understanding customer behavior through machine learning, artificial intelligence, and data mining over TB scale data with huge business impact on millions of customers? Join our team of Scientists and Engineers developing models to predict customer behavior and optimize the customer experience with Amazon Prime. This includes identifying who our customers are, modeling customer behavior, and creating personalization systems to optimize the experience. As an ML expert, you will partner directly with product owners to intake, build, and directly apply your modeling solutions. There are numerous scientific and technical challenges you will get to tackle in this role, such as global scalability of models, combinatorial optimization, cold start problem, accelerated experimentation, short/long term goals modeling, GenAI based content creation, foundation modeling, and multi-step optimization leading to reinforcement learning of the customer journey. We employ techniques from GenAI, LLMs, deep learning, supervised learning, bandits, optimization, and RL. As the central science team within Prime, our expertise gets routinely called upon to weigh in on a variety of topics. We also emphasize the need and value of scientific research and have developed a strong publication and patent record (internally/externally) which you will be a part of. You will also utilize and be exposed to the latest in AI/ML technologies and infrastructure: AWS technologies (EMR/Spark, Redshift, Sagemaker, DynamoDB, S3, ...), various AI/ML algorithms and techniques (GenAI, LLMs, transformers, sequential models, Neural Networks, supervised/unsupervised/semi-supervised/reinforcement learning), and statistical modeling techniques. Major responsibilities - Build and develop AI and machine learning models and supporting infrastructure at TB scale, in coordination with software engineering teams. - Leverage GenAI, LLMs, deep learning, reinforcement learning for building production AI/ML systems - Develop backtesting/offline policy estimation tools and integrate with reporting systems. - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation. - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes. - Work closely with the business to understand their problem space, identify the opportunities and formulate the problems. - Use AI, machine learning, data mining, statistical techniques and others to create actionable, meaningful, and scalable solutions for the business problems. - Design, develop and evaluate highly innovative models and statistical approaches to understand and predict customer behavior and to solve business problems.

Prime Video is an industry leading, high-growth business and a critical driver of Amazon Prime subscriptions, which contributes to customer loyalty and lifetime value. Prime Video is a digital video streaming and download service that offers Amazon customers the ability to rent, purchase or subscribe to a huge catalog of videos. The Prime Video Science team is looking for a Senior Economist to support strategic projects in the Amazon Video business. Amazon Video provides value to our customers as both a key Prime membership benefit and separately as a retail outlet for digital downloads and streams of top TV and Movie titles. As an economist focusing on Amazon Video, you will be responsible for understanding the value that the business creates for our customers and to develop new, disruptive innovations to grow global Prime Video usage and customer value. This role requires an individual with strong quantitative modeling skills and the ability to apply statistical/machine learning, econometric, and experimental design methods to large amount of individual level data. The candidate should have strong communication skills, be able to work closely with stakeholders and translate data-driven findings into actionable insights. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail and ability to work in a fast-paced and ever-changing environment. Key job responsibilities Build scalable analytic solutions using state of the art tools based on large datasets Build econometric models, conduct statistical/machine learning analyses, or design experiments to measure the value of the business and its many features Partner closely with Business, Finance, Science, and Tech partners to build prototypes and implement production solutions Independently identify new opportunities for leveraging economic insights and models in the Video business Develop and execute product workplans from concept, prototype to production incorporating feedback from customers, scientists and business leaders Write both technical white papers and business-facing documents to clearly explain complex technical concepts to audiences with diverse business/scientific backgrounds

Employer: Amazon.com Services LLC Position: Economist III - AMZ11300.6 Location: Seattle, WA Multiple Positions Available: Work with the chief economist and/or senior management on key business problems faced in retail, international retail, cloud computing, third party merchants, search, Kindle, streaming video, and/or operations. Apply the frontier of economic thinking to market design, pricing, forecasting, program evaluation, online advertising and other areas. Build econometric models using data systems. Apply economic theory to solve business problems. Develop new techniques to process large data sets, address quantitative problems, and contribute to design of automated systems. Apply tools from applied micro-econometrics (e.g. experimental design, difference-indifference, regression discontinuity, and IV) and forecasting (essential time series models). Leverage big data tools for data extraction. Write up and present analysis for distribution to various levels of management at Amazon. (40 hours / week, 8:00am-5:00pm, Salary Range $159200 - $215300) Amazon.com is an Equal Opportunity – Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

We are looking for a Senior Economist to work on exciting and challenging business problems related to Amazon Retail’s worldwide product assortment. You will build innovative solutions based on econometrics, machine learning, and experimentation. You will be part of a interdisciplinary team of economists, product managers, engineers, and scientists, and your work will influence finance and business decisions affecting Amazon’s vast product assortment globally. If you have an entrepreneurial spirit, you know how to deliver results fast, and you have a deeply quantitative, highly innovative approach to solving problems, and long for the opportunity to build pioneering solutions to challenging problems, we want to talk to you. Key job responsibilities * Work on a challenging problem that has the potential to significantly impact Amazon’s business position * Develop econometric models and experiments to measure the customer and financial impact of Amazon’s product assortment * Collaborate with other scientists at Amazon to deliver measurable progress and change * Influence business leaders based on empirical findings

Do you want to join an innovative team of scientists who use machine learning and statistical techniques to create state-of-the-art solutions for providing better value to Amazon’s customers? Do you want to build and deploy advanced algorithmic systems that help optimize millions of transactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Machine Learning and Data Sciences team for India Consumer Businesses. If you have an entrepreneurial spirit, know how to deliver, love to work with data, are deeply technical, highly innovative and long for the opportunity to build solutions to challenging problems that directly impact the company's bottom-line, we want to talk to you. Major responsibilities - Use machine learning and analytical techniques to create scalable solutions for business problems - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes - Design, development, evaluate and deploy innovative and highly scalable models for predictive learning - Research and implement novel machine learning and statistical approaches - Work closely with software engineering teams to drive real-time model implementations and new feature creations - Work closely with business owners and operations staff to optimize various business operations - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation - Mentor other scientists and engineers in the use of ML techniques Key job responsibilities Use machine learning and analytical techniques to create scalable solutions for business problems Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes Design, develop, evaluate and deploy, innovative and highly scalable ML models Work closely with software engineering teams to drive real-time model implementations Work closely with business partners to identify problems and propose machine learning solutions Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model maintenance Work proactively with engineering teams and product managers to evangelize new algorithms and drive the implementation of large-scale complex ML models in production Leading projects and mentoring other scientists, engineers in the use of ML techniques About the team International Machine Learning Team is responsible for building novel ML solutions that attack India first (and other Emerging Markets across MENA and LatAm) problems and impact the bottom-line and top-line of India business. Learn more about our team from https://www.amazon.science/working-at-amazon/how-rajeev-rastogis-machine-learning-team-in-india-develops-innovations-for-customers-worldwide

Amazon is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building revolutionary robotic systems that combine cutting-edge AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at an unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic manipulation, locomotion, and human-robot interaction. As a Senior Applied Scientist in Sensing, you will develop innovative and complex sensing systems for our emerging robotic solutions and improve existing on-robot sensing to optimize performance and enhance customer experience. The ideal candidate has demonstrated experience designing and troubleshooting custom sensor systems from the ground up. They enjoy analytical problem solving and possess practical knowledge of robotic design, fabrication, assembly, and rapid prototyping. They thrive in an interdisciplinary environment and have led the development of complex sensing systems. Key job responsibilities - Design and adapt holistic on-robot sensing solutions for ambiguous problems with fluid requirements - Mentor and develop junior engineers - Work with an interdisciplinary team to execute product designs from concept to production including specification, design, prototyping, validation and testing - Own the detailed design and performance of a sensing system design - Work with the Operations, Manufacturing, Supply Chain and Quality organizations as well as vendors to ensure a smooth transition of concept to product - Write functional specifications, design verification plans, and functional test procedures - Exhibit role model behaviors of applied science best practices, thorough and predictive analysis and cradle to grave ownership About the team Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

We are seeking a Senior Applied Scientist to build production machine learning systems that solve complex business problems at scale. You will design, develop, and deploy ML solutions that directly impact millions of users and drive strategic decision-making across the organization. In this role, you will work on challenging problems spanning predictive modeling, natural language processing, recommendation systems, and generative AI applications. You will collaborate with cross-functional teams to translate ambiguous business challenges into rigorous technical solutions. Key job responsibilities * Design and deploy large-scale machine learning systems in production environments * Develop innovative ML solutions using state-of-the-art techniques including deep learning, NLP, and generative AI * Create ML solutions that standardize and optimize manager-employee interactions, providing intelligent suggestions and establishing metrics to measure engagement quality across diverse conversation types * Partner to build causal inference models and experimental frameworks to measure impact * Collaborate with product managers, engineers, and business leaders to define technical roadmaps * Communicate complex technical concepts to diverse audiences, from technical peers to senior leadership About the team The People eXperience and Technology Central Science Team (PXTCS) uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, wellbeing, and the value of work to Amazonians. We are an interdisciplinary team that combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal.

Amazon's Price Perception and Evaluation team is seeking a driven Applied Scientist to harness planet scale multi-modal datasets, and navigate a continuously evolving competitor landscape, in order to build and scale an advanced self-learning scientific price estimation and product understanding system, regularly generating fresh customer-relevant prices on billions of Amazon and Third Party Seller products worldwide. The Applied Scientist will work closely with other research scientists, machine learning experts, and economists to design and run experiments, research new algorithms, and find new ways to improve Seller Pricing to optimize the Customer experience. The Scientist will partner with technology and product leaders to solve business and technology problems using scientific approaches to build new services that surprise and delight our customers. Key job responsibilities - Research and use of statistical techniques to create scalable solutions for business problems. - Design, build, and deploy effective and innovative ML solutions to provide low prices and increased selection for customers using scientifically-based methods and decision making. - Evaluate the proposed solutions via offline benchmark tests as well as online A/B tests in production. - Establish scalable, efficient, automated processes for large scale data analyses, model development, validation and implementation. - Publish and present your work at internal and external scientific venues.

Join us at the forefront of Amazon's sustainability initiatives to work on environmental and social advancements that support Amazon's long-term worldwide sustainability strategy. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people who are passionate about making a meaningful impact on communities and the environment while helping shape the future of sustainable business practices. Sustainability Science and Innovation (SSI) is a multi-disciplinary team within WW Sustainability combining science, analytics, economics, statistics, machine learning, product development, and engineering expertise. We use data across the sustainability imperatives (carbon, water, waste, biodiversity, environmental risk and more) and these skills and capabilities to identify, develop, experiment, and scale the scientific solutions and innovations necessary for Amazon, customers and partners to help them solve their hardest unmet and evolving sustainability needs and goals. We are seeking an exceptional scientific leader to join Amazon's Sustainability Science and Innovation team as a Senior Researcher for Autonomous Materials Innovation. This role combines Physical AI with materials chemistry to accelerate the discovery and validation of sustainable materials through autonomous science systems. As a Senior Researcher in our Sustainability Materials Innovation Lab, you will lead the design and implementation of autonomous experimental research platforms that leverage data science and AI to accelerate materials innovation. You will establish scientific strategy and technical roadmaps for next-generation autonomous capabilities while leading research initiatives that tackle complex sustainability challenges in critical industrial sectors. This position requires driving breakthrough solutions in materials and energy sciences through strategic partnerships with universities, industry scientists, and government laboratories. You will mentor junior scientists and engineers while collaborating across Amazon's Innovation Lab Network to translate research into scalable solutions. Your leadership will be essential in developing early-stage, cost-effective technologies that address significant technical and economic challenges fundamental to Amazon's operations, requiring you to navigate complex trade-offs between immediate deliverables and long-term environmental impact. The ideal candidate demonstrates extensive experience in autonomous experimentation, materials or chemical sciences, and AI-driven research methodologies. You must possess proven ability to lead cross-functional teams, establish research priorities, and drive scientific innovation from concept to implementation. Deep technical expertise in laboratory automation combined with strategic vision for translating research into practical applications is essential. Your work will establish new paradigms in sustainable materials discovery at the intersection of Physical AI and materials chemistry, directly contributing to Amazon's sustainability goals while creating scalable solutions that extend beyond the company's immediate operations. Key job responsibilities - Develop scientific models that help solve complex and ambiguous sustainability problems, and extract strategic learnings from large datasets. - Work closely with applied scientists and software engineers to implement your scientific models. - Support early-stage strategic sustainability initiatives and effectively learn from, collaborate with, and influence stakeholders to scale-up high-value initiatives. - Support research and development of cross-cutting technologies for industrial decarbonization, including building the data foundation and analytics for new AI models. - Drive innovation in key focus areas including packaging materials, building materials, and alternative fuels. About the team Diverse Experiences: World Wide Sustainability (WWS) values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team Culture: It’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

As the Economist for Customer Promise, you will be responsible for leading the research, econometric modeling, and analysis to understand customer preferences that inform how the business operates. This entails developing analytic tools and economic models - including generative AI agents - that take into account inventory, fulfillment center capabilities, carrier capabilities, customer preferences, and economic impacts to determine customer promise. You will design, build, and rigorously validate GenAI agents against traditional econometric models and production experiments to assess their accuracy, interpretability, and operational impact. The models and agents you develop will drive changes in transportation and fulfillment networks. You will work with a diverse scientific team including computer scientists, machine learning engineers, and statisticians as well as other economists. You will build statistical models and AI-powered agents using world-class data systems to solve business problems in a fast-paced environment, continuously evaluating new methodologies against established econometric approaches to advance the state of the art in promise optimization. Key job responsibilities Conduct economic analysis and develop models that apply mathematical, econometric, and statistical techniques to business problems, including estimates, optimizations, and forecasts using established methodologies in your specialty area Partner with business stakeholders to understand their challenges and translate business questions into technical economic frameworks that deliver workable solutions Build and validate economic models by ensuring data quality, testing results using standard practices, and taking responsibility for correct implementation and the impact your analysis has on business decisions Communicate findings clearly through technical documents, reports, and presentations to leaders and colleagues, conveying your reasoning and limitations of your analysis with transparency Collaborate with other economists and technical teams to embed economic perspectives into projects and contribute to team goals and project-related metrics A day in the life In this role, you'll focus on building economic models and conducting data analysis that support critical business decisions. You might start your day by meeting with a business partner to understand a pricing question or operational challenge, then translate that into a technical framework. You'll spend time working with data analysis software like R, Matlab, or Stata—and potentially Python—to develop models, validate results, and ensure your analysis aligns with project goals. Throughout the day, you'll document your findings in clear technical reports, present your reasoning to colleagues, and collaborate with other economists to embed economic thinking into broader initiatives. You'll also stay current with developments in your economics specialty and participate in team discussions about methodology and best practices. About the team At Amazon, we are the most customer-centric company on earth. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. To get there, we need exceptionally talented, bright, and driven people. We are looking for a dynamic, organized self-starter to join as an Economist for Customer Promise. The Customer Promise team seeks to identify the optimal delivery speed for whatever a customer wants. We believe that finding an optimal promise and living up to it consistently improves our customer experience because we increase customer's confidence and trust in Amazon as the one, best option to get what you want, when you want it.