Careers

Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies — all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business — available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on. Prime Video Commerce's mission is to present the right offer to the right customer at the right time — across subscriptions, channels, and transactional video in every market and on every device. Our science team replaces static business rules with ML-driven decisions that personalise the entire commerce journey, from discovery through to checkout and beyond. We operate at scale across hundreds of millions of customers, and we are now expanding into new frontiers — combining the latest advances in agentic and generative AI, behavioural simulation, and causal inference to understand the impact of our decisions before they reach customers. We are looking for an Applied Scientist to join the Prime Video Commerce Insights team who will work on the latest research and machine learning to build scalable personalisation solutions. You will develop and deploy customer-facing models, understand customer behaviour at scale, and explore emerging techniques that help us make better decisions faster. This is a hands-on role working with a high performing and high visibility multidisciplinary group of engineers and scientists in the London office, focused on improving the customer experience for Prime Video and the wider Amazon organization. You will contribute to the design of machine learning models that scale to large quantities of data and serve low-latency recommendations to all customers worldwide. You will embody scientific rigor in designing and executing experiments to demonstrate the technical efficacy and business value of your methods. You will work alongside a science and engineering team that embodies the customer obsession principle by developing recommendation and decision systems that raise the profile of Prime Video Commerce as a global leader in machine learning and personalisation. Successful candidates will have strong technical ability, a focus on customers by applying a customer-first approach, and excellent teamwork and communication skills. The position offers exceptional opportunities for every candidate to grow their technical and non-technical skills. Key job responsibilities - Research, design, and implement recommendation systems that personalise across different customer experience touch points. - Collaborate with engineers to deploy and integrate successful model experiment results into large-scale, complex Amazon production systems with low latency. - Provide machine learning thought leadership to both technical and business leaders, with the ability to think strategically about business, product, and technical challenges. - Be a subject matter expert in reinforcement learning approaches for the team and actively contribute to the science roadmap - Define the science roadmap and research agenda that aligns with the organisation's priorities and production constraints. - Work with technical product managers to work backwards from what's important to customers and deliver machine-backed solutions. - Report and share results with the team and wider scientific community by authoring documents that are both statistically rigorous and compellingly relevant, exemplifying good scientific practice in a business environment. A day in the life You will be both a research leader and a hands-on innovator within the Commerce Insights organisation. You'll collaborate with talented engineers and senior leaders to solve problems that are uniquely challenging at Amazon's scale: personalising commerce decisions across multiple business lines balancing competing objectives across offerings, and positively impacting hundreds of millions of customers worldwide. The problems here are technically deep — combining large-scale ML, causal reasoning, and behavioural modelling in a domain where every decision carries real revenue and customer experience consequences. Your research will ship to production and move metrics that matter. About the team You will join a team of great team of engineers and applied scientists with a proven track record of solving highly complex, ambiguous problems — work that has produced patents and publications at top-tier conferences. The team has direct visibility to senior Prime Video leadership, and collaborates broadly across Commerce, Content, and Platform teams to shape how customers discover, subscribe to, and engage with video content. This is a team that operates at the intersection of rigorous research and real-world impact, where your ideas move from whiteboard to production for hundreds of millions of customers.

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. Amazon's advertising portfolio helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! Amazon continues to develop its advertising program. Ads run in our Stores (including Consumer Stores, Books, Amazon Business, Whole Foods Market, and Fresh) and Media and Entertainment publishers (including Fire TV, Fire Tablets, Kindle, Alexa, Twitch, Prime Video, Freevee, Amazon Music, MiniTV, Audible, IMDb, and others). In addition to these first-party (1P) publishers, we also deliver ads on third-party (3P) publishers. We have a number of ad products, including Sponsored Products and Sponsored Brands, display and video products for smaller brands, including Sponsored Display and Sponsored TV. We also operate ad tech products, including Amazon Marketing Cloud (a clean-room for advertisers), Amazon Publisher Cloud (a clean-room for publishers), and Amazon DSP (an enterprise-level buying tool that brings together our ad tech for buying video, audio, and display ads). Key job responsibilities This role is focused on diving deep into Amazon Ads data, especially full funnel ads campaigns, a new AI-driven workflow provided to advertisers. Rolling out this workflow at scale is critical for Amazon in 2026.

Amazon's Customer Service (CS) department is seeking a senior Data Scientist to lead the scientific direction of the Data Analytics Support Hub (DASH) Advanced Analytics team. CS is the heart of Amazon; our vision is to be Earth's most customer-centric company. The successful candidate will be the scientific leader within the Advanced Analytics branch, setting the methodological bar and driving Q&E's most complex diagnostic and predictive analytics across a worldwide, cross-vertical scope. As a Data Scientist III, you will define the scientific strategy for Q&E's transition from descriptive to diagnostic and predictive analytics. You will own the measurement frameworks for pioneering KPIs where no prior art exists, lead the multi-contact journey science (Transfers, Repeats, DART, ECR/VPI), and be the scientific voice in partnership with central teams. You will be hands-on on 2-3 flagship programs while being accountable for the scientific bar across the entire branch. Key job responsibilities Responsibilities include but are not limited to: - Set the scientific direction for the Advanced Analytics branch across flagship initiatives. - Define measurement frameworks for Q&E-pioneering KPIs where no prior art exists (QoS, FIR, Outlier Behavior). - Own the scientific framework for multi-contact journey analysis: threading interactions, attributing root cause across touchpoints, separating preventable vs. necessary events. - Choose the right methods (statistical, causal, ML, LLM, hybrid) for each problem and justify trade-offs. Drive excellence in evaluation: ground-truth construction with Quality auditors, human audits, precision/recall, drift, calibration, bias, safety, and cost. - Design driver-analysis and bridging methods that explain KPI movement (WoW, MoM, YoY, vs OP2) across dimensions for WBR "why" automation consumed by senior leadership. - Represent DASH in Senior Manager / Director reviews, CS-LT forums, and partner-team design reviews. Build consensus on contentious scientific and architectural decisions. - Partner with Data Engineers on productionization, Shepherd risk, App Security red-certification, Kale, Legal, Threat Models, for scientific assets. - Mentor team members; provide promotion assessments; contribute to hiring at DS II and DS III. Represent Q&E in the broader Amazon Data Science community. - Produce design docs, technical documentation, and review artifacts.

At Amazon's FinTech organization, we are building AI systems that process hundreds of millions of financial transactions, turn complex documents into actionable intelligence, and power autonomous agents that learn from every customer interaction. We are looking for an Applied Scientist to lead the development of generative AI applications that change how finance teams work, tackling problems at the intersection of large language models, multi-agent systems, and real-world financial operations. Key job responsibilities - Building AI systems that finance teams trust enough to rely on without manual review, where precision isn't a nice-to-have, it's a compliance requirement. - Designing agents that learn from user corrections and get measurably better with every interaction, not just at the next model release. - Solving inference at massive scale using tiered model architectures, intelligent routing, and small language models that deliver production-grade accuracy at a fraction of frontier model cost. - Developing evaluation frameworks that catch quality regressions before customers do and gate every model change before it ships. Who Thrives Here - You're someone who cares as much about shipping as about research. - You've built models that run in production, not just in notebooks. - You're comfortable working across the full stack, from model architecture to deployment to measuring whether the customer's workflow actually changed. - You operate well in cross-functional settings where science, engineering, and business teams inform each other continuously. - You'd rather solve a hard real-world problem than optimize a benchmark. What Makes This Different - Your work ships to production and directly changes how thousands of finance professionals operate daily. - The problems are genuinely hard: financial data is messy, regulated, high-stakes, and operates at a scale where naive LLM approaches break down. - You'll work across multiple domains, from contract intelligence to cash application to financial data investigation, not a single narrow use case.

The R2L team is responsible for building the next generation supply chain for Amazon’s world-class ultra-fast customer experiences including Amazon Fresh groceries, Sub-Same Day, Amazon Now, and other soon-to-launch exciting new businesses. Join us and you'll be taking part in serving our customers in as fast as 30 minutes! R2L Science & AI team sits under R2L and is a central team for all Data Science/AI related asks. We are looking for an experienced and curious data scientist with effective superior analytical skills to inform the data science charter of the team. Key job responsibilities We are looking for an experienced and curious data scientist with effective superior analytical skills to inform the data science charter of the team. This position is critical in helping us learn more about our data and finding opportunities to delight customers with data driven insights and machine learning models. The Data Science and Analytics team owns data science, data engineering, and business intelligence. You will be supporting multiple business and technical stakeholders with high velocity analytics. This role is uniquely positioned in the team as we have a growing need for looking around corners, prioritizing opportunities using data driven insights, and finding solutions to these opportunities using different machine learning techniques and causal inference models. You will be diving deep in our data and have a strong bias for action to quickly produce high quality data analyses with clear findings and recommendations. As part of our journey to learn about our data, some opportunities may be a dead end and you will be balancing unknowns with delivering results for our customers. A day in the life If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://amazon.jobs/en/internal/benefits/us-benefits-and-stock

Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the next-level. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Key job responsibilities * Develop, deploy, and operate scalable bioinformatics analysis workflows on AWS * Evaluate and incorporate novel bioinformatic approaches to solve critical business problems * Originate and lead the development of new data collection workflows with cross-functional partners * Partner with laboratory science teams on design and analysis of experiments About the team Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best.

Are you passionate about applying machine learning, time series forecasting, and operations research to transform the delivery of heavy and bulky items for Amazon customers? Are you excited about working with large-scale operational data and developing models that drive real business impact? If so, the Amazon Extra Large (AMXL) Science team may be the right fit for you. AMXL is Amazon's specialized business for delivering heavy and bulky items — appliances, furniture, fitness equipment, and mattresses — with a premium customer experience that includes room-of-choice delivery, at-home installations, and assembly services. In this role, you will leverage large-scale operational data to develop and deploy predictive models and optimization solutions that solve real-world logistics and fulfillment challenges, partnering closely with scientists, engineers, and business stakeholders. Key job responsibilities Apply machine learning, statistical modeling, time series analysis, and operations research techniques to build solutions for delivery routing, capacity planning, demand forecasting, workforce scheduling, and network optimization Analyze large-scale historical and real-time operational data to surface efficiency patterns, bottlenecks, and emerging trends across the AMXL network Develop, validate, and deploy models that improve cost-to-serve and customer experience Partner with cross-functional teams to implement data-driven strategies and measure impact Build scalable, automated pipelines for data ingestion, feature engineering, model training, and validation Monitor deployed model performance and communicate results through clear reporting on key operational and business metrics A day in the life You'll be part of a small, collaborative team of scientists who move fast and care deeply about the problems they solve. A typical week might involve whiteboarding a new forecasting approach with a senior scientist, partnering with engineers to push a model into production, deep-diving into operational data to understand why a metric moved, or presenting your findings to business leaders who will act on them. The work is high-visibility and high-impact. The models you build will directly influence how millions of heavy and bulky items reach customers. About the team The AMXL Science team is a worldwide group of data scientists, applied scientists, and product managers solving Amazon's most complex heavy bulky supply chain challenges. We build forecasting models, capacity planning systems, and optimization tools that directly impact millions of customer deliveries. Our culture values scientific rigor, measurable business impact, and clear communication. We start with baselines, earn complexity, and partner closely with operations to ensure our work drives real decisions. You'll tackle problems where logistics constraints demand creative, data-driven solutions — and see your models shape labor planning, routing, and customer experience at scale.

This role will develop Economic and Econometric models and thought leadership on projects that span our business, with a particular focus on supply chain and inventory selection. Through the lens of economics, you will develop a deeper understanding of how customers value our selection and interact with Amazon's store to make shopping easier. You will be a key and senior scientist, advising Amazon leaders how to evaluate selection and understand customers. You will work on developing frameworks and scaleable, repeatable models supporting optimal pricing and policy in the two-sided marketplace that is central to Amazon's business. The pricing for Amazon services is complex. You will partner with science and technology teams across Amazon including Supply Chain, Operations, Retail, FBA, Consumer Pricing, and Finance. Key job responsibilities The ideal candidate will have extensive Economics knowledge, demonstrated strength in practical and policy relevant structural econometrics, strong collaboration skills, proven ability to lead highly ambiguous and large projects, and a drive to deliver results. Ability to incorporate AI tools and methods into your work is highly valued. They will work closely with Economists, Data/Applied Scientists, Software Engineers and Product Managers to integrate economic insights into policy and systems production. About the team The Stores Economics and Sciences team is a central science team that supports Amazon's Retail and Supply Chain leadership. We tackle some of Amazon's most challenging economics and machine learning problems, where our mandate is to impact the business on massive scale.

Are you interested in building the measurement foundation that proves whether targeted, cohort-based marketing actually changes customer behavior at Amazon scale? We are seeking an Applied Scientist to own measurement and experimentation for our Lifecycle Marketing Experimentation roadmap within the PRIMAS (Prime & Marketing Analytics and Science) team. In this role, you will design and execute rigorous experiments that measure the effectiveness of audience-based marketing campaigns across multiple channels, providing the evidence that guides marketing strategy and investment decisions. This is a high-impact role where you will build measurement frameworks from scratch, design experiments that isolate causal effects, and establish the experimental standards for lifecycle marketing across EU. You will work closely with business leaders and the senior science lead to answer critical questions: does targeting specific cohorts (Bargain hunters, Young adults) improve efficiency vs. broad campaigns? Which creative strategies drive behavior change? How should we optimize marketing spend across channels? Key job responsibilities Measurement & Experimentation Ownership: 1. Own measurement end-to-end for lifecycle marketing campaigns – design experiments (RCTs, geo-tests, audience holdouts) that measure campaign effectiveness across marketing channels 2. Build measurement frameworks and experimental best practices that work across different activation platforms and can scale to multiple campaigns 3. Establish experimental standards and tooling for lifecycle marketing, ensuring statistical rigor while balancing business constraints Causal Inference & Analysis: 1. Apply causal inference methods to measure incremental impact of marketing campaigns vs. counterfactual 2. Navigate measurement challenges across different platforms (Meta attribution, LiveRamp, clean rooms, onsite tracking) 3. Analyze experiment results and provide optimization recommendations based on statistical evidence 4. Establish guardrails and success criteria for campaign evaluation About the team The PRIMAS team, is part of a larger tech tech team called WIMSI (WW Integrated Marketing Systems and Intelligence). WIMSI core mission is to accelerate marketing technology capabilities that enable de-averaged customer experiences across the marketing funnel: awareness, consideration, and conversion.

Are you a scientist interested in pushing the state of the art in machine learning and recommendation systems? Are you interested in working on novel ideas that can positively impact millions of customers? Do you wish you had access to large datasets and tremendous computational resources? Answer yes to any of these questions and you will be a great fit for our team at Amazon. Our team is part of Amazon’s Personalization organization, a high-performing group that leverages Amazon’s expertise in machine learning, big data, distributed systems, and user experience design to deliver the best shopping experiences for our customers. Our team builds large-scale machine-learning solutions that delight customers with personzlized content recommendations, at the right time, with the right level of explanation. As an Applied Scientist in our team, you will be responsible for the research, design, and development of new AI technologies for personalization. You will adopt or invent new machine learning and analytical techniques in the realm of recommendations and large language models. You will collaborate with scientists, engineers, and product partners locally and abroad. Your work will include inventing, experimenting with, and launching new features, products and systems. Please visit https://www.amazon.science for more information.