Careers

The vision for Alexa is to be the world’s best personal assistant. Such an assistant will play a vital role in managing the communication lives of customers, from drafting communications to coordinating with people on behalf of customers. At Alexa Communications, we’re leveraging Generative AI to bring this vision to life. If you’re passionate about building magical experiences for customers, while solving hard, complex technical problems, then this role is for you. You will operate at the intersection of large language models, real time communications, voice and graphical user interfaces, and mixed reality to deliver cutting-edge features for end users. Come join us to invent the future of how millions of customers will communicate with and through their virtual AI assistants. Key job responsibilities The Comms Experience Insights (CXI) team is looking for an experienced, self-driven, analytical, and strategic Data Scientist II. We are looking for an individual who is passionate about tying together huge amounts of data to answer complex stakeholder questions. You should have deep expertise in translating data into meaningful insights through collaboration with Data Engineers and Business Analysts. You should also have extensive experience in model fitting and explaining how the insights derived from those models impact a business. In this role, you will take data curated by a dedicated team of Data Engineers to conduct deep statistical analysis on usage trends. The right candidate will possess excellent business and communication skills, be able to work with business owners to develop and define key business questions, and be able to collaborate with Data Engineers and Business Analysts to analyze data that will answer those questions. The right candidate should have a solid understanding of how to curate the right datasets that can be used to train data models, and the desire to learn and implement new technologies and services to further a scalable, self-service model.

Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply cutting edge Generative AI algorithms to solve real world problems with significant impact? The Generative AI Innovation Center at AWS is a new strategic team that helps AWS customers implement Generative AI solutions and realize transformational business opportunities. This is a team of strategists, data scientists, engineers, and solution architects working step-by-step with customers to build bespoke solutions that harness the power of generative AI. The team helps customers imagine and scope the use cases that will create the greatest value for their businesses, select and train and fine tune the right models, define paths to navigate technical or business challenges, develop proof-of-concepts, and make plans for launching solutions at scale. The GenAI Innovation Center team provides guidance on best practices for applying generative AI responsibly and cost efficiently. You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. We’re looking for Data Scientists capable of using GenAI and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems. Key job responsibilities As an Data Scientist, you will * Collaborate with AI/ML scientists and architects to Research, design, develop, and evaluate cutting-edge generative AI algorithms to address real-world challenges * Interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths to production * Create and deliver best practice recommendations, tutorials, blog posts, sample code, and presentations adapted to technical, business, and executive stakeholder * Provide customer and market feedback to Product and Engineering teams to help define product direction About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud

We are seeking a highly motivated PhD Research Scientist Intern to join our robotics teams at Amazon. This internship offers a unique opportunity to work on cutting-edge robotics projects that directly impact millions of customers worldwide. You will collaborate with world-class experts, tackle groundbreaking research problems, and contribute to the development of innovative solutions that shape the future of robotics and artificial intelligence. As a Research Scientist intern, you will be challenged to apply theory into practice through experimentation and invention, develop new algorithms using modeling software and programming techniques for complex problems, implement prototypes, and work with massive datasets. You'll find yourself at the forefront of innovation, working with large language models, multi-modal models, and modern reinforcement learning techniques, especially as applied to real-world robots. Imagine waking up each morning, fueled by the excitement of solving intricate puzzles that have a direct impact on Amazon's operational excellence. Your day might begin by collaborating with cross-functional teams, exchanging ideas and insights to develop innovative solutions in robotics and AI. You'll then immerse yourself in a world of data and algorithms, leveraging your expertise in large language models and multi-modal systems to uncover hidden patterns and drive operational efficiencies. Throughout your journey, you'll have access to unparalleled resources, including state-of-the-art computing infrastructure, cutting-edge research papers, and mentorship from industry luminaries. This immersive experience will not only sharpen your technical skills but also cultivate your ability to think critically, communicate effectively, and thrive in a fast-paced, innovative environment where bold ideas are celebrated. Amazon has positions available for Research Scientist Internships in, but not limited to, Bellevue, WA; Boston, MA; Cambridge, MA; New York, NY; Santa Clara, CA; Seattle, WA; Sunnyvale, CA, and San Francisco, CA. We are particularly interested in candidates with expertise in: Robotics, Computer Vision, Artificial Intelligence, Causal Inference, Time Series, Large Language Models, Multi-Modal Models, and Reinforcement Learning. In this role, you gain hands-on experience in applying cutting-edge analytical and AI techniques to tackle complex business challenges at scale. If you are passionate about using data-driven insights and advanced AI models to drive operational excellence in robotics, we encourage you to apply. The ideal candidate should possess the ability to work collaboratively with diverse groups and cross-functional teams to solve complex business problems. A successful candidate will be a self-starter, comfortable with ambiguity, with strong attention to detail, and have the ability to thrive in a fast-paced, ever-changing environment. A day in the life Work alongside global experts to develop and implement novel scalable algorithms in robotics, incorporating large language models and multi-modal systems. Develop modeling techniques that advance the state-of-the-art in areas of robotics, particularly focusing on modern reinforcement learning for real-world robotic applications. Anticipate technological advances and work with leading-edge technology in AI and robotics. Collaborate with Amazon scientists and cross-functional teams to develop and deploy cutting-edge robotics solutions into production, leveraging the latest in language models and multi-modal AI. Contribute to technical white papers, create technical roadmaps, and drive production-level projects that support Amazon Science in the intersection of robotics and advanced AI. Embrace ambiguity, maintain strong attention to detail, and thrive in a fast-paced, ever-changing environment at the forefront of AI and robotics research.

Have you ever wondered how Amazon launches and maintains a consistent customer experience across hundreds of countries and languages it serves its customers? Are you passionate about data and mathematics, and hope to impact the experience of millions of customers? Are you obsessed with designing simple algorithmic solutions to very challenging problems? If so, we look forward to hearing from you! At Amazon, we strive to be Earth's most customer-centric company, where both internal and external customers can find and discover anything they want in their own language of preference. Our Translations Services (TS) team plays a pivotal role in expanding the reach of our marketplace worldwide and enables thousands of developers and other stakeholders (Product Managers, Program Managers, Linguists) in developing locale specific solutions. Amazon Translations Services (TS) is seeking a Senior Applied Scientist to be based in our Seattle office. As a key member of the Science and Engineering team of TS, this person will be responsible for designing algorithmic solutions based on data and mathematics for translating billions of words annually across 130+ and expanding set of locales. The successful applicant will ensure that there is minimal human touch involved in any language translation and accurate translated text is available to our worldwide customers in a streamlined and optimized manner. With access to vast amounts of data, cutting-edge technology, and a diverse community of talented individuals, you will have the opportunity to make a meaningful impact on the way customers and stakeholders engage with Amazon and our platform worldwide. Together, we will drive innovation, solve complex problems, and shape the future of e-commerce. Key job responsibilities * Lead and innovate in applying advanced NLP and LLM techniques to solve complex language translation challenges in e-commerce, driving product-level improvements for our international marketplaces. * Architect and implement novel, scalable machine learning solutions that enhance translation quality evaluation and improve translation pipeline efficiency across multiple teams and systems. * Spearhead cross-functional collaborations to define strategic project requirements, establish organization-wide success metrics, and deliver high-impact solutions aligning with broader business objectives. * Drive comprehensive data analysis to uncover non-obvious insights in multilingual data, relaying findings into actionable strategies that influence product roadmaps and capabilities for language technologies. * Pioneer and implement cutting-edge modeling techniques for machine translation quality assessment and pipeline optimization, leading the team's scientific agenda. Invent new methodologies when existing approaches fall short, advancing the state-of-the-art. * Serve as a recognized expert in LLM applications for e-commerce translation, communicating complex concepts to diverse stakeholders including senior leadership. Influence organization-wide adoption of innovative approaches in language translation technologies. * Actively mentor team members, elevating scientific capabilities and fostering a culture of innovation and rigorous inquiry in machine translation and evaluation. About the team We are a start-up mindset team. As the long-term technical strategy is still taking shape, there is a lot of opportunity for this fresh Science team to innovate by leveraging Gen AI technoligies to build scalable solutions from scratch. Our Vision: Language will not stand in the way of anyone on earth using Amazon products and services. Our Mission: We are the enablers and guardians of translation for Amazon's customers. We do this by offering hands-off-the-wheel service to all Amazon teams, optimizing translation quality and speed at the lowest cost possible.

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential. Key job responsibilities We are seeking an Applied Scientist who has a solid background in applied Machine Learning and Data Science, deep passion for building data-driven products, ability to formulate data insights and scientific vision, and has a proven track record of executing complex projects and delivering business impact. Specific responsibilities include: • Data driven insights to accelerate acquisition of new members. • Grow benefits adoption based on customer segment, vertical, and drive customers to their "aha moment". • Work closely with software engineering teams to drive model implementations and new feature creations. • Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation • Advance team's engineering craftsmanship and drive continued scientific innovation as a thought leader and practitioner. About the team The Marketing Science team applies scientific methods and research techniques to enhance our understanding of AB consumer behavior, market trends, and the effectiveness of marketing strategies. Our goal is to develop and advance theories and models that can be used to make informed decisions in marketing and to provide insights into consumer decision-making processes. Additionally, we seek to identify and explore emerging trends and technologies in marketing, and to develop innovative approaches for addressing the challenges and opportunities in the field.

Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video applied scientist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! We are looking for passionate, hard-working, and talented individuals to help us push the envelope of content localization. We work on a broad array of research areas and applications, including but not limited to multimodal machine translation, speech synthesis, speech analysis, and asset quality assessment. Candidates should be prepared to help drive innovation in one or more areas of machine learning, audio processing, and natural language understanding. Key job responsibilities We prefer candidates with experience in audio processing, natural language understanding and machine learning. Familiarity with foundational models, speech synthesis and machine translation will be a plus. As an Applied Scientist, you should be a strong communicator, able to describe scientifically rigorous work to business stakeholders of varying levels of technical sophistication. You will closely partner with the solution development teams, and should be intensely curious about how the research is moving the needle for business. Strong inter-personal and mentoring skills to develop applied science talent in the team is another important requirement. About the team Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. On Prime Video, customers can find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies Road House, The Lord of the Rings: The Rings of Power, Fallout, Reacher, The Boys, and The Idea of You; licensed fan favorites Dawson’s Creek and IF; Prime member exclusive access to coverage of live sports including Thursday Night Football, WNBA, and NWSL, and acclaimed sports documentaries including Bye Bye Barry and Federer; and programming from partners such as Apple TV+, Max, Crunchyroll, and MGM+ via Prime Video add-on subscriptions, as well as more than 500 free ad-supported (FAST) Channels. Prime members in the U.S. can share a variety of benefits, including Prime Video, by using Amazon Household. Prime Video is one benefit among many that provides savings, convenience, and entertainment as part of the Prime membership. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles, including blockbusters such as Challengers and The Fall Guy, via the Prime Video Store, and can enjoy content such as Jury Duty and Bosch: Legacy free with ads on Freevee. Customers can also go behind the scenes of their favorite movies and series with exclusive X-Ray access. For more info visit www.amazon.com/primevideo.

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! Why you will love this opportunity: Amazon has invested heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. Team video ~ https://youtu.be/zD_6Lzw8raE Key job responsibilities As a Data Scientist on this team you will: - Lead Data Science solutions from beginning to end. - Deliver with independence on challenging large-scale problems with complexity and ambiguity. - Write code (Python, R, Scala, SQL, etc.) to obtain, manipulate, and analyze data. - Build Machine Learning and statistical models to solve specific business problems. - Retrieve, synthesize, and present critical data in a format that is immediately useful to answering specific questions or improving system performance. - Analyze historical data to identify trends and support optimal decision making. - Apply statistical and machine learning knowledge to specific business problems and data. - Formalize assumptions about how our systems should work, create statistical definitions of outliers, and develop methods to systematically identify outliers. Work out why such examples are outliers and define if any actions needed. - Given anecdotes about anomalies or generate automatic scripts to define anomalies, deep dive to explain why they happen, and identify fixes. - Build decision-making models and propose effective solutions for the business problems you define. - Conduct written and verbal presentations to share insights to audiences of varying levels of technical sophistication.

We are looking for a passionate, talented and inventive Applied Scientist to develop industry-leading Generative Artifical Intelligence (GenAI) technology with Large Language Models (LLMs). In this role, you will innovate in the fastest-moving fields of current AI research, in particular developing foundation models capable of processing a broad range of information in many languages. If you are deeply familiar with LLMs, NLP and ML, and driven to scale GenAI across a broad range of languages, this may be the right opportunity for you. Our fast-paced environment requires a high degree of independence in making decisions and driving ambitious research agendas all the way to production. You will work with other science and engineering teams across AGI, as well as business stakeholders to maximize velocity and impact of your team's contributions. Key job responsibilities - Design and execute experiments to evaluate the performance of different algorithms and models, and iterate quickly to improve results. - Build solutions that address customer needs, making informed trade-offs to balance accuracy, efficiency, and user experience. - Work with peers to develop novel algorithms or modeling techniques to advance the state of the art with LLMs. About the team The AGI team has a mission to push the envelope in LLMs and multimodal systems, in order to provide the best-possible experience for our customers.

Have you ever wondered how Amazon delivers timely and reliably hundreds of millions of packages to customer’s doorsteps? Are you passionate about data and mathematics, and hope to impact the experience of millions of customers? Are you obsessed with designing simple algorithmic solutions to very challenging problems? If so, we look forward to hearing from you! Amazon Transportation Services is seeking a Senior Applied Scientist to be based in the EU Headquarters in Luxembourg. As a key member of the Research Science Team of ATS operations, this person will be responsible for designing algorithmic solutions based on data and mathematics for optimizing the middle-mile Amazon Transportation Network. The successful applicant will ensure that our end-to-end strategies in terms of customer demand fulfillment, routing, consolidation locations, linehaul/airhaul/sea options and last-mile transportation are streamlined and optimized. Key job responsibilities This critical role requires an aptitude for independent initiative and decision-making, the ability to drive innovation in Transportation modelling and optimization across Amazon’s expanding European network and linking into global initiatives and expansion strategies. - Design and prototype algorithmic solutions for standardized processes. - Lead complex time-bound, long-term as well as ad-hoc transportation modelling analyses to help management in decision making. - Communicate to leadership results from business analysis, strategies and tactics (for senior candidates). - Drive large-scale projects to scale and enhance Amazon’s EU transportation network (for senior candidates). - Partner with the planning, linehaul/airhaul and sort center operations teams, while working closely with last-mile, supply chain, and global delivery departments for modeling and optimizing the transportation network of EU. About the team We are a global science and tech team for developing cutting-edge optimization models for Amazon's middle mile network. We are owning the entire lifecycle of tech products from idea to production-use and deploy our tools on a worldwide basis. Our team is composed of a wide variety of tech roles including scientists, data engineers and business intelligence engineers.

Amazon strives to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them a fast paced, technologically sophisticated, and friendly work environment. The FinAuto Payroll team, part of Finance Automation Org focuses on building applications with Gen-AI and machine learning models to improve payroll experience for Amazon employees. As a Data Scientist in the team, you will be working on building descriptive and predictive solutions to the development and business stakeholders through a combination of data mining techniques as well as statistical and machine learning techniques for segmentation and prediction. You will need to collaborate effectively with internal stakeholders, cross-functional teams to solve problems, create operational efficiencies, and deliver successfully against high organizational standards. Major responsibilities: • Understand the business reality and discover actionable insights from large volumes of data. • Develop statistical and machine learning models to elevate payroll experience for employees and help payroll operations with day-to-day activities • Innovate by adapting new modeling techniques and procedures • Use code (Java, Python, SQL, etc.) to analyze data and build statistical and machine learning models and algorithms. • Partner with developers and business teams to test your models and solutions in production.