Careers

Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast? Have you wondered where it came from and how much it cost Amazon to deliver it to you? If so, the WW Amazon Logistics, Business Analytics team is for you. We manage the delivery of tens of millions of products every week to Amazon’s customers, achieving on-time delivery in a cost-effective manner. We are looking for an enthusiastic, customer obsessed, Sr. Applied Scientist with good analytical skills to help manage projects and operations, implement scheduling solutions, improve metrics, and develop scalable processes and tools. The primary role of an Operations Research Scientist within Amazon is to address business challenges through building a compelling case, and using data to influence change across the organization. This individual will be given responsibility on their first day to own those business challenges and the autonomy to think strategically and make data driven decisions. Decisions and tools made in this role will have significant impact to the customer experience, as it will have a major impact on how the final phase of delivery is done at Amazon. Ideal candidates will be a high potential, strategic and analytic graduate with a PhD in (Operations Research, Statistics, Engineering, and Supply Chain) ready for challenging opportunities in the core of our world class operations space. Great candidates have a history of operations research, and the ability to use data and research to make changes. This role requires robust program management skills and research science skills in order to act on research outcomes. This individual will need to be able to work with a team, but also be comfortable making decisions independently, in what is often times an ambiguous environment. Responsibilities may include: - Develop input and assumptions based preexisting models to estimate the costs and savings opportunities associated with varying levels of network growth and operations - Creating metrics to measure business performance, identify root causes and trends, and prescribe action plans - Managing multiple projects simultaneously - Working with technology teams and product managers to develop new tools and systems to support the growth of the business - Communicating with and supporting various internal stakeholders and external audiences

The Sponsored Products and Brands team at Amazon Ads is re-imagining advertising through generative AI technologies, transforming how millions of customers discover products and engage with brands across Amazon.com and beyond. We are bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle, from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Key job responsibilities - Design and implement machine learning models and algorithms that power advertiser-facing AI experiences, ensuring scientific rigor from research through production deployment. - Conduct applied research to extend or invent new approaches for complex advertising problems where no textbook solutions exist, working backwards from advertiser needs. - Collaborate with engineering, product, and science teams to integrate your solutions directly into large-scale production systems serving millions of advertisers. - Analyze experimental results and system performance to identify improvement opportunities, making informed tradeoffs between model complexity, latency, and business impact. - Mentor other scientists, provide peer feedback on research procedures and results, and contribute to the team's scientific roadmap and technical direction. A day in the life You start your morning reviewing experiment results from a model you recently launched, checking metrics and identifying areas for iteration. By mid-morning you're whiteboarding a new approach with fellow scientists and engineers, debating tradeoffs between model architectures. After lunch you write and test code for a prototype, then join a design review where you share your findings and gather feedback. You wrap up by drafting a short document outlining next steps for a research proposal you plan to share with the broader team. About the team Our team within Amazon Ads builds AI-powered systems that help advertisers succeed at scale. We develop personalized, context-aware guidance tools grounded in large language models and advanced reasoning frameworks, connecting advertisers with actionable insights across multiple surfaces. Our mission is to make advertising simpler and more effective for businesses of all sizes. We value scientific creativity, collaborative problem-solving, and shipping real solutions that reach millions of advertisers worldwide.

What will customers want from Amazon Devices one, two, or three years from now? As a Data Scientist II on our Devices forecasting team, you will answer that question by building econometric and machine learning models that project long-term demand, assess the incrementality of new products, and quantify willingness to pay for specific features. Your analysis will directly shape portfolio decisions, helping product managers decide what to build next. This is a team that is investing in AI to accelerate how science informs business strategy, making now a particularly exciting time to join. Key job responsibilities - Build and validate econometric and machine learning models that generate long-term demand forecasts for Amazon Devices, selecting the right methodology based on data characteristics and business context. - Assess the incrementality of new products and quantify willingness to pay for product features, translating model outputs into clear narratives that help product managers adjust their portfolio strategy. - Collaborate with product managers, engineers, and business stakeholders to scope analytical projects, define metrics, and identify the data requirements needed to answer ambiguous forecasting questions. - Communicate findings to technical and non-technical audiences through clear documentation, effective visualizations, and well-structured presentations that drive informed decisions. - Mentor less experienced data scientists through code reviews, knowledge sharing, and active participation in scientific discussions and team planning. A day in the life You might spend your morning refining a demand forecast model, testing how a new product feature variable improves prediction accuracy. After lunch, you could be walking product managers through your incrementality analysis and aligning on what the numbers mean for their roadmap. Later, you might review a teammate's willingness-to-pay study or experiment with an AI-based approach to accelerate your modeling pipeline. Your work moves between deep independent analysis and collaborative sessions where you translate complex results into actionable recommendations. About the team Our team owns long-term forecasting and product analytics for Amazon Devices. We build the science that tells the story of where customer demand is headed and what drives it. You will work alongside scientists, engineers, and product managers who value rigorous analysis and practical impact. We are currently expanding our use of AI to accelerate how we deliver insights, and we are looking for people who are curious, collaborative, and ready to help shape that direction.

Do you want to lead the Ads industry and redefine how we measure the effectiveness of Amazon Ads business? Are you passionate about causal inference, Deep Learning & AI, raising the science bar, and connecting leading-edge science research to Amazon-scale implementation? If so, come join Amazon Ads to be a science leader within our Advertising Incrementality Measurement science team! Our work builds the foundations for providing customer-facing advertising measurement tools, furthering internal research & development, and building out Amazon's advertising measurement offerings. Incrementality is a lynchpin for the next generation of Amazon Advertising measurement solutions, and this role will play a key role in the release and expansion of these offerings. We are looking for a thought leader that has an aptitude for delivering customer-focused solutions and who enjoys working on the intersection of Big-Data analytics, Machine/Deep Learning, and Causal Inference. A successful candidate will be a self-starter, comfortable with ambiguity, able to think big and be creative, while still paying careful attention to detail. You should be able to translate how data represents the customer journey, be comfortable dealing with large and complex data sets, and have experience using machine learning and/or econometric modeling to solve business problems. You should have strong analytical and communication skills, be able to work with product managers to define key business questions and work with the engineering team to bring our solutions into production. You will join a highly collaborative and diverse working environment that will empower you to shape the future of Amazon advertising, and also allow you to become part of our large science community. Key job responsibilities • Apply expertise in ML/DL, AI, and causal modeling to develop new models that describe how advertising impacts customers’ actions • Own the end-to-end development of novel scientific models that address the most pressing needs of our business stakeholders and help guide their future actions • Improve upon and simplify our existing solutions and frameworks • Review and audit modeling processes and results for other scientists, both junior and senior • Work with leadership to align our scientific developments with the business strategy • Identify new opportunities that are suggested by the data insights • Bring a department-wide perspective into decision making • Develop and document scientific research to be shared with the greater science community at Amazon About the team AIM is a cross disciplinary team of engineers, product managers, economists, data scientists, and applied scientists with a charter to build scientifically-rigorous causal inference methodologies at scale. Our job is to help customers cut through the noise of the modern advertising landscape and understand what actions, behaviors, and strategies actually have a real, measurable impact on key outcomes. The data we produce becomes the effective ground truth for advertisers and partners making decisions affecting millions in advertising spend.

Do you want to join an innovative team of scientists who use machine learning and statistical techniques to create state-of-the-art solutions for providing better value to Amazon’s customers? Do you want to build and deploy advanced ML systems that help optimize millions of transactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real-world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Machine Learning team for International Emerging Stores (IES). Machine Learning, Big Data and related quantitative sciences have been strategic to Amazon from the early years. Amazon has been a pioneer in areas such as recommendation engines, ecommerce fraud detection and large-scale optimization of fulfillment center operations. As Amazon has rapidly grown and diversified, the opportunity for applying machine learning has exploded. We have a very broad collection of practical problems where machine learning systems can dramatically improve the customer experience, reduce cost, and drive speed and automation. These include product bundle recommendations for millions of products, safeguarding financial transactions across by building the risk models, improving catalog quality via extracting product attribute values from structured/unstructured data for millions of products, enhancing address quality by powering customer suggestions We are developing state-of-the-art machine learning solutions to accelerate the Amazon India growth story. Amazon is an exciting place to be at for a machine learning practitioner. We have the eagerness of a fresh startup to absorb machine learning solutions, and the scale of a mature firm to help support their development at the same time. As part of the International Machine Learning team, you will get to work alongside brilliant minds motivated to solve real-world machine learning problems that make a difference to millions of our customers. We encourage thought leadership and blue ocean thinking in ML. Key job responsibilities Use machine learning and analytical techniques to create scalable solutions for business problems Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes Design, develop, evaluate and deploy, innovative and highly scalable ML models Work closely with software engineering teams to drive real-time model implementations Work closely with business partners to identify problems and propose machine learning solutions Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model maintenance Work proactively with engineering teams and product managers to evangelize new algorithms and drive the implementation of large-scale complex ML models in production Leading projects and mentoring other scientists, engineers in the use of ML techniques About the team International Machine Learning Team is responsible for building novel ML solutions across International Emerging Store (India, MENA, Far-East, LatAm) problems and impact the bottom-line and top-line of India business. Learn more about our team from https://www.amazon.science/working-at-amazon/how-rajeev-rastogis-machine-learning-team-in-india-develops-innovations-for-customers-worldwide

This role will contribute to developing the Economics and Science products and services in the Fee domain, with specialization in supply chain systems and fees. Through the lens of economics, you will develop causal links for how Amazon, Sellers and Customers interact. You will be a key and senior scientist, advising Amazon leaders how to price our services. You will work on developing frameworks and scalable, repeatable models supporting optimal pricing and policy in the two-sided marketplace that is central to Amazon's business. The pricing for Amazon services is complex. You will partner with science and technology teams across Amazon including Advertising, Supply Chain, Operations, Prime, Consumer Pricing, and Finance. We are looking for an experienced Economist to improve our understanding of seller Economics, enhance our ability to estimate the causal impact of fees, and work with partner teams to design pricing policy changes. In this role, you will provide guidance to scientists to develop econometric models to influence our fee pricing worldwide. You will lead the development of causal models to help isolate the impact of fee and policy changes from other business actions, using experiments when possible, or observational data when not. Key job responsibilities The ideal candidate will have extensive Economics knowledge, demonstrated strength in practical and policy relevant structural econometrics, strong collaboration skills, proven ability to lead highly ambiguous and large projects, and a drive to deliver results. They will work closely with Economists, Data / Applied Scientists, Strategy Analysts, Data Engineers, and Product leads to integrate economic insights into policy and systems production. Familiarity with systems and services that constitute seller supply chains is a plus but not required. About the team The Stores Economics and Sciences team is a central science team that supports Amazon's Retail and Supply Chain leadership. We tackle some of Amazon's most challenging economics and machine learning problems, where our mandate is to impact the business on massive scale.

About Sponsored Products and Brands The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Key job responsibilities As a Machine Learning Applied Scientist, you will: * Conduct deep data analysis to derive insights to the business, and identify gaps and new opportunities * Develop scalable and effective machine-learning models and optimization strategies to solve business problems * Run regular A/B experiments, gather data, and perform statistical analysis * Work closely with software engineers to deliver end-to-end solutions into production * Improve the scalability, efficiency and automation of large-scale data analytics, model training, deployment and serving * Conduct research on new machine-learning modeling and Generative AI solutions to optimize all aspects of Sponsored Products and Brands business About the team The Ad Response Prediction team within Sponsored Products and Brands (SPB) drives personalized shopping experiences for SPB Ads across placements, pages, and devices worldwide. We achieve this through ML and GenAI solutions that include customized shopper response prediction and session-level understanding to optimize every stage of the ad-serving process, from sourcing and bidding to widget discovery and auctions. Our responsibilities include advancing response prediction through model and feature innovations and extending prediction beyond the auction stage to areas such as targeting, sourcing, and bidding.

We are seeking a Measurement and Attribution Analytics scientist to further the development and application of analytics methods to examine the complex data flows of measurement, attribution and shopper analytics and to translate deep-dives into actionable insights for our product teams. In this role you will develop new tools to analyze our advertising data to help improve the performance of our bidding algorithms, targeting and relevance systems, help advance our supply strategy, and evaluate the adoption and impact of feature releases. Key job responsibilities - Analyze data trends regarding supply, optimization, ad load, and advertising mix effects that affect advertiser performance and contribute to achieving advertiser goals. - Present papers to senior leaders on issues like feature development impact on identity recognition rates, and changes of ad selection systems to improve fill rate highlighting insights that will inform our business development and engineering roadmaps. - Identify, standardize, and operationalize KPIs to effectively measure the performance of all systems involved in ad serving, and use trend insights to inform business priorities. - Partner with engineering teams to define data logging requirements and getting these prioritized in engineering roadmaps. - Validate financial models through analysis - Develop and own ad revenue and supply intelligence analytics decks that provide ongoing deep-dives A day in the life The Measurement and Attribution Scientist will work closely with business leaders and engineers on developing common data architecture that will optimize our data logging at different grains, and will allow data interoperability from bid flow to optimization to campaign delivery. There will be an emphasis on understanding the impact of shopper journeys to and from Amazon properties and their implication on product development. The candidate will then analyze the data and present papers and ongoing reports on actionable insights. About the team The Ads Science Product Team's Mission: Work alongside those who need product data to apply objective perspective and business logic to uncover insights, advise strategic decisions, and adjust to industry changes.

About Sponsored Products and Brands The Sponsored Products and Brands (SPB) team at Amazon Ads is re-imagining the advertising landscape through generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. About our team The General Shopping Intelligence (GSI) team is a highly motivated, collaborative, and fun-loving group with a strong entrepreneurial spirit and bias for action. We provide advanced real-time machine learning services that connect shoppers with the right ads across all platforms and surfaces worldwide. Through deep understanding of both shoppers and products, we help shoppers discover new products they love, enable advertisers to reach their customers most efficiently, and help Amazon continuously innovate on behalf of all customers. We are seeking a motivated Applied Scientist who loves to innovate at the intersection of customer experience, deep learning, generative AI and high-scale machine learning systems. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Key job responsibilities As an Applied Scientist, you will: * Leverage Generative AI and Large Language Models (LLMs) to mine complex behavioral data, deriving deep, actionable shopper insights that identify customer experience gaps and unlock new business opportunities. * Design and develop scalable machine learning and GenAI models focused on shopper intent and preference modeling, ensuring a rapid path from prototype to production. * Partner closely with engineering teams to architect and deploy end-to-end GenAI solutions into production, integrating advanced insights directly into real-time, customer-facing systems. * Drive the scalability, efficiency, and automation of large-scale model training and real-time inference systems, pioneering the LLM infrastructure required to support next-generation GenAI workloads at Amazon Ads scale. * Design and run rigorous A/B experiments to quantify the business and customer impact of GenAI-driven shopper insights, performing advanced statistical analysis to guide iterative production rollouts. * Conduct applied research in novel generative AI techniques (e.g., fine-tuning, RAG, agentic workflows) to optimize the shopper experience and drive performance across all aspects of the Sponsored Products and Brands business.

As an Applied Scientist in Amazon Fullfilment Technology, you will lead the development of agentic systems to assist with operational decision making and orchestration. You will work building full agentic systems leveraging multi-agent orchestration, tool use, memory, and action execution. You will train LLMs using a combination of rejection sampling approaches, SFT, continual post-training, and Reinforcement Learning (RL). These systems are deployed to Amazon buildings, and you will also work on rigorous offline and online evaluations. Your work will leverage the latest LLMs to develop capabilities for agentic reasoning, coding and analytics. You will also lead research projects to tackle unsolved problems, mentor interns, and author academic papers to summarize your findings for external publication. Key job responsibilities - Generating training and preference data for specific use cases (reasoning trajectories, tool traces) - Reward modeling and policy optimization for LLMs: DPO, IPO, RLHF/RLAIF with PPO/GRPO, rejection sampling. - Supervised fine-tuning on step-by-step trajectories and tool-use traces - Verbal Reinforcement Learning and Continual Learning - RL for LLMs, Offline RL and off-policy evaluation - Agentic memory/state management; episodic and semantic memory; vector search; grounding with RAG. - Evaluation: developing decision quality metrics, scaling LLM-based evaluations. About the team Amazon Fulfillment Technologies (AFT) powers Amazon's global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it. Learn more about AFT: https://tinyurl.com/AFTOverview