Careers

Alexa International is looking for a passionate, talented, and inventive Applied Scientist to help build industry-leading technology with Large Language Models (LLMs) and ASR, TTS, & Speech to Speech models, requiring foundational deep learning and generative models knowledge. Applied scientists will contribute to cross-team scientific efforts, collaborate with partner teams, and deliver solutions that impact Alexa's international products and services. Key job responsibilities As an Applied Scientist with the Alexa International team, you will work with talented peers to develop and implement algorithms and modeling techniques to advance the state of the art with LLMs, particularly contributing to scientific research and applied AI for multi-lingual applications — a challenging area for the industry globally. Your work will directly impact our global customers in the form of products and services that support Alexa+. You will leverage Amazon's heterogeneous data sources and large-scale computing resources to accelerate advances in text, speech, and vision domains. The ideal candidate possesses a foundational understanding of machine learning, speech and/or natural language processing, modern LLM architectures, LLM evaluation & tooling, and a passion for pushing boundaries in this vast and quickly evolving field. They thrive in a fast-paced environment, like to tackle complex challenges, and are eager to deliver impactful solutions while iterating based on user feedback. A day in the life * Analyze, understand, and model customer behavior and the customer experience based on large-scale data. * Build and support online & offline evaluation metrics and methodologies for multimodal personal digital assistants. * Work on ASR, TTS, and Speech-to-Speech (S2S) model training and fine-tuning * Fine-tune/post-train LLMs using techniques like SFT, DPO, Reinforcement Learning (RLHF and RLAIF) for supporting model performance specific to a customer's location and language. * Experiment and help set up experimentation frameworks for agile model and data analysis or A/B testing. * Contribute to research efforts that drive innovation forward. * Collaborate with cross-team scientists and engineers on LLM evaluation frameworks, post-training methodologies, and best practices for international speech and language systems. * Contribute to end-to-end delivery of scientific solutions from research to production, including reusable science components and services. * Communicate solutions clearly to peers, partners, and stakeholders. * Actively participate in the broader internal and external scientific community through publications and community engagement.

Amazon Customer Service (CS) Data Intelligence builds the data and Artificial Intelligence (AI) foundations for CS to ensure Amazon delivers the best customer service possible. CS Economics sits within CS DI and contributes to the CS knowledge base and decision frameworks. CS Economics seeks economists to apply economic methods to solve business problems. The ideal candidate will work with engineers and applied scientists to design models that leverage large scale and unstructured data, design scalable agents for non-tech CS partners to understand the impact of their actions, and propose mechanism designs to robustly match customers to our services. CS Economics is looking for optimistic critical-thinkers who combine a strong technical economic toolbox with a desire to learn from other disciplines, and who know how to execute and deliver on big ideas as part of an interdisciplinary technical team. Ideal candidates enjoy working in a team setting with individuals from diverse disciplines and backgrounds. They will work with teammates to develop scientific models and conduct data analysis, modeling, and experimentation that is necessary for estimating and validating models. They will work closely with engineering teams to develop scalable data resources to support rapid insights, and take successful models and findings into production as new products and services. They will be customer-centric and will communicate scientific approaches and findings to business leaders, listening to and incorporate their feedback, and delivering successful scientific solutions. Key job responsibilities - Design and conduct rigorous evaluations of CS actions - Develop experiments to evaluate product launches - Communicate complex findings to business stakeholders in clear, actionable terms - Work with engineering teams to develop scalable tools that automate and streamline evaluation processes A day in the life Work with teammates to apply economic methods to business problems, e.g., identify the appropriate research question and identification strategy, write code to estimate heterogeneous treatment effects or conduct experiment analysis, write and present a document with findings to business leaders. We collaborate with partner teams within and outside of CS throughout the process, from understanding their challenges, to developing a research agenda that will address those challenges, to help them implement solutions. About the team Amazon Customer Service (CS) Economics provides estimates and measures of the causal impact of CS actions on costs and benefits. We build agents and guide leadership to establish processes to scale valid experimentation, causal inference, and mechanism design.

Amazon Security is seeking an Applied Scientist to work on GenAI acceleration within the Secure Third Party Tools (S3T) organization. The S3T team has bold ambitions to re-imagine security products that serve Amazon's pace of innovation at our global scale. This role will focus on leveraging large language models and agentic AI to transform third-party security risk management, automate complex vendor assessments, streamline controllership processes, and dramatically reduce assessment cycle times. You will drive builder efficiency and deliver bar-raising security engagements across Amazon. Key job responsibilities Own and drive end-to-end technical delivery for scoped science initiatives focused on third-party security risk management, independently defining research agendas, success metrics, and multi-quarter roadmaps with minimal oversight. Understanding approaches to automate third-party security review processes using state-of-the-art large language models, development intelligent systems for vendor assessment document analysis, security questionnaire automation, risk signal extraction, and compliance decision support. Build advanced GenAI and agentic frameworks including multi-agent orchestration, RAG pipelines, and autonomous workflows purpose-built for third-party risk evaluation, security documentation processing, and scalable vendor assessment at enterprise scale. Build ML-powered risk intelligence capabilities that enhance third-party threat detection, vulnerability classification, and continuous monitoring throughout the vendor lifecycle. Coordinate with Software Engineering and Data Engineering to deploy production-grade ML solutions that integrate seamlessly with existing third-party risk management workflows and scale across the organization. About the team Security is central to maintaining customer trust and delivering delightful customer experiences. At Amazon, our Security organization is designed to drive bar-raising security engagements. Our vision is that Builders raise the Amazon security bar when they use our recommended tools and processes, with no overhead to their business. Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

We are seeking a Senior Applied Scientist to join our team in developing pioneering AI research, Generative AI, Agentic AI, Large Language Models (LLMs), Diffusion and Flow Models, and other advanced Machine Learning and Deep Learning solutions for Amazon Selection and Catalog Systems, within the AI Lab Team. This role offers a unique opportunity to work on AI research and AI products that will shape the future of online shopping experiences. Our team operates at the forefront of AI research and development, working on challenges that directly impact millions of customers worldwide. We push the boundaries of AI at both the foundational and application layers. As a Senior Applied Scientist, you will have the chance to experiment with LLMs and deep learning techniques, apply your research to solve real-world problems at an unprecedented scale, and collaborate with experienced scientists to contribute to Amazon's scientific innovation. Join us in redefining the future of shopping. Your work will directly influence how customers interact with the world's largest online store. Key job responsibilities - Design and implement novel AI solutions for Amazon catalog of products - Develop and train state-of-the-art LLMs, Diffusion Models, and other Generative AI models - Build and deploy autonomous AI Agents in Amazon production ecosystem - Scale AI models to handle billions of diverse products across multiple languages and geographies - Conduct research in areas such as Autonomous AI Agents, Generative AI, Language Modeling, Multi-modality Computer Vision, Diffusion Models, Reinforcement Learning - Collaborate with cross-functional teams to integrate AI models into Amazon's production ecosystem - Contribute to the scientific community through publications and conference presentations

Here's the job description with causal ML woven in: We are looking for a talented, organized, and customer-focused applied researcher to join our Pricing Optimization science group, with a charter to measure, refine, and launch customer-obsessed improvements to our algorithmic pricing and promotion models across all products listed on Amazon. This role requires an individual with exceptional machine learning modeling and architecture expertise — particularly in deep learning, neural networks, and transformer-based architectures applied to price prediction and forecasting problems. Equally important is deep expertise in causal machine learning — including causal inference, treatment-effect estimation, and experimentation methods (e.g., uplift modeling, double/debiased machine learning, instrumental variables, and A/B and quasi-experimental design) — to isolate the true impact of pricing and promotion decisions on customer behavior and business outcomes. The ideal candidate brings a strong foundation in applied statistics and probabilistic modeling, excellent cross-functional collaboration skills, business acumen, and an entrepreneurial spirit. We are looking for an experienced innovator who is a self-starter, comfortable with ambiguity, demonstrates strong attention to detail, and has the ability to work in a fast-paced and ever-changing environment. Key job responsibilities See the big picture. Understand and influence the long-term vision for Amazon's science-based competitive, perception-preserving pricing techniques. Develop and advance price prediction models leveraging deep learning frameworks, transformer architectures, and advanced statistical methods to drive pricing accuracy at scale. Build strong collaborations. Partner with product, engineering, and science teams within Pricing & Promotions to deploy machine learning price estimation and error correction solutions at Amazon scale. Design and implement neural network-based architectures — including sequence models and transformers — for large-scale price prediction and optimization. Stay informed. Establish mechanisms to stay up to date on the latest scientific advancements in deep learning, transformer architectures, applied statistics, neural network design, probabilistic forecasting, and multi-objective optimization techniques. Identify opportunities to apply them to relevant Pricing & Promotions business problems. Keep innovating for our customers. Foster an environment that promotes rapid experimentation, continuous learning, and incremental value delivery. Leverage statistical rigor and modern deep learning approaches to validate hypotheses and drive measurable pricing improvements. Successfully execute & deliver. Apply your exceptional technical machine learning expertise — including deep neural networks, attention-based models, and applied statistical analysis — to incrementally move the needle on some of our hardest pricing problems. A day in the life We are hiring a Sr. Applied Scientist to drive our pricing optimization initiatives. We drive cross-domain and cross-system improvements through: * shape and extend our RL optimization platform - a pricing centric tool that automates the optimization of various system parameters and price inputs. * Error detection and price quality guardrails at scale. * Identifying opportunities to optimally price across systems and contexts (marketplaces, request types, event periods) Price is a highly relevant input into Stores architectures; this role creates the opportunity to drive extremely large impact (measured in Bs not Ms), but demands careful thought and clear communication. About the team The Pricing Optimization science group builds and refines Amazon's algorithmic pricing and promotion models at scale. Our team combines expertise in deep learning, transformer architectures, applied statistics, and probabilistic forecasting to develop price prediction systems that directly impact the customer experience. The team also brings hands-on experience with causal modeling and inference — including uplift modeling and treatment effect estimation — to rigorously measure the impact of pricing decisions on customer behavior and business outcomes. We partner closely with product, engineering, and business teams to take solutions from research through production deployment.

We are seeking an Applied Scientist II to join our team in developing pioneering AI research, Generative AI, Agentic AI, Large Language Models (LLMs), Diffusion and Flow Models, and other advanced Machine Learning and Deep Learning solutions for Amazon Selection and Catalog Systems, within the AI Lab Team. This role offers a unique opportunity to work on AI research and AI products that will shape the future of online shopping experiences. Our team operates at the forefront of AI research and development, working on challenges that directly impact millions of customers worldwide. We push the boundaries of AI at both the foundational and application layers. As a Applied Scientist, you will have the chance to experiment with LLMs and deep learning techniques, apply your research to solve real-world problems at an unprecedented scale, and collaborate with experienced scientists to contribute to Amazon's scientific innovation. Join us in redefining the future of shopping. Your work will directly influence how customers interact with the world's largest online store. Key job responsibilities - Design and implement novel AI solutions for Amazon catalog of products - Develop and train state-of-the-art LLMs, Diffusion Models, and other Generative AI models - Build and deploy autonomous AI Agents in Amazon production ecosystem - Scale AI models to handle billions of diverse products across multiple languages and geographies - Conduct research in areas such as Autonomous AI Agents, Generative AI, Language Modeling, Multi-modality Computer Vision, Diffusion Models, Reinforcement Learning - Collaborate with cross-functional teams to integrate AI models into Amazon's production ecosystem - Contribute to the scientific community through publications and conference presentations

We are seeking a Member of Technical Staff - Mechanical Engineer to design and develop robotic manipulation hardware within a frontier AI and robotics research lab. You will own the mechanical design of manipulation-focused hardware end-to-end: grippers, end-of-arm tooling (EOAT), multi-finger hands, UMI-style grippers, and data collection fixtures - all built to enable AI researchers to collect high-quality demonstration data and validate learned manipulation policies. This role sits at the intersection of mechanical design and AI research. You will be the person who builds the physical tools that make robot learning possible, rapidly prototyping and iterating on end-effectors and data collection hardware, working hand-in-hand with AI/ML researchers to understand what mechanical properties (compliance, sensing, geometry) actually matter for learned manipulation policies. The ideal candidate is hands-on, moves quickly, is motivated by learning across domains, and is as comfortable sketching a new gripper concept as they are debugging a real-world manipulation experiment. You thrive in fast-paced R&D environments where requirements evolve quickly, and you are genuinely curious about how your design decisions influence data quality and policy performance. If you want to directly shape the hardware that enables the next generation of robot learning, this role is for you. What You Bring: - A hands-on, build-first mindset: comfortable prototyping, testing, and iterating rapidly in a research environment. - Comfort designing in environments where requirements evolve quickly and hardware needs to be rethought from week to week - Genuine interest in how mechanical design choices such as compliance, geometry, sensing integration, etc. impact data quality for robot learning - Familiarity or curiosity about imitation learning, teleoperation, or data collection for manipulation - A collaborative and communicative working style, especially in multi-disciplinary research environments spanning AI, controls, and perception - A passion for robotics and advancing the state of the art in dexterous, capable manipulation systems Key job responsibilities - Design grippers, end-of-arm tools, and low DoF multi-finger hands for robotic manipulation research and data collection. - Develop UMI-style grippers and teleoperation hardware for collecting manipulation demonstration data. - Design fixtures, jigs, and mounting systems for cameras, sensors, and manipulation test setups. - Integrate tactile sensors, force/torque sensors, and cameras into compact gripper assemblies. - Rapidly prototype and iterate on manipulation hardware — from concept sketches to functional grippers in days/weeks. - Partner with AI researchers to understand what mechanical properties (compliance, sensing, geometry) matter for learned manipulation policies. - Design data collection devices, such as UMI grippers, that enable repeatable, high-quality demonstration capture. - Conduct mechanical testing of gripper performance (grasp force, compliance, durability, repeatability). - Apply DFM/DFA to scale successful gripper designs from one-offs to small batches (10s–100s of units). - Own cable routing, actuation, and sensing integration for compact end-effector designs. - Support hands-on builds, debug sessions, and real-world manipulation experiments. - Collaborate with controls, perception, and AI teams to ensure hardware meets research needs. About the team Frontier AI & Robotics (FAR) is the team at Amazon building the next generation of embodied intelligence. FAR drives the development and implementation of advanced AI models within Amazon’s operations that enable robots to see, reason, and act on the world around them, supporting a number of different warehouse automation tasks.

We are seeking a Sr. Applied Scientist to focus on Robot Navigation. In this role, you'll research and develop advanced navigation systems that enable robots to move reliably and safely through complex, dynamic environments. You'll work across a broad spectrum of navigation approaches—from classical methods to learning-based techniques and foundation models—to build robust solutions for autonomous robot navigation. Key job responsibilities - Develop and implement robust navigation systems that enable reliable autonomous operation in complex, dynamic indoor environments with static and dynamic obstacles - Build simulation-based and on-device evaluation frameworks with comprehensive benchmarks and metrics for systematic comparison of navigation methods - Conduct sim-to-real transfer experiments, analyzing performance gaps and developing techniques to ensure reliable real-world navigation performance - Collaborate with world model, manipulation, and other teams to ensure seamless integration of navigation capabilities into the full robot system - Stay current with the latest advances in robot navigation, spatial reasoning, and related fields, and apply relevant findings to improve system performance - Mentor fellow scientists and engineers while maintaining strong individual technical contributions About the team Fauna Robotics, an Amazon company, is building capable, safe, and genuinely delightful robots for everyday life. Our goal is simple: make robots people actually want to live and interact with in everyday human spaces. We believe that future won’t arrive until building for robotics becomes far more accessible. Today, too much effort is spent reinventing the fundamentals. We’re changing that by developing tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products. Our work spans the full stack: mechanical design, control systems, dynamic modeling, and intelligent software. The focus is not just functionality, but experience. We’re building robots that feel responsive, expressive, and genuinely useful. At Fauna, you’ll work at the frontier of this space, helping define how robots move, manipulate, and interact with people in natural environments. It’s an opportunity to solve hard problems across hardware and software with a team focused on making robotics accessible and joyful to build. If you care about making robotics real for everyone and building systems that are as delightful as they are capable, we’re interested in hearing from you.

As part of the Agentic WorkSpaces organization, we empower millions of professional users—spanning enterprises, research institutions, and government agencies—through AWS WorkSpaces, a cloud-based desktop and application management platform. Our mission is to redefine productivity for users navigating complex legacy application environments by deploying agentic AI solutions that bridge the gap between generative AI and real-world enterprise workflows. We combine Amazon’s deep operational expertise with a relentless focus on innovation to deliver AI experiences that are intuitive, scalable, and transformative. Where legacy systems pose unique challenges, we become the trusted partner for customers seeking to automate, optimize, and future-proof their workflows. The Senior Applied Scientist will lead the development of LLM-driven agentic systems tailored to AWS WorkSpaces environments. This role demands pioneering scientific approaches to solve unresolved problems at scale, balancing rapid iteration with rigorous evaluation. Success hinges on your ability to design, implement, and validate AI solutions that empower users to work smarter in legacy-heavy ecosystems. Key job responsibilities * Architect agentic AI systems that leverage LLMs, computer vision, and computer-use techniques to interact with legacy applications within AWS WorkSpaces. * Build evaluation frameworks to quantify agent performance, reliability, and user impact in real-world, unstructured environments. * Fine-tune and deploy domain-specific LLMs for workspace use cases, ensuring efficiency, safety, and alignment with enterprise requirements. * Collaborate cross-functionally with peer teams (e.g., troubleshooting, onboarding, security) to embed AI capabilities across the WorkSpaces product suite—from strategic visioning to hands-on implementation. * Drive operational excellence by delivering high-quality, production-ready science components that meet Amazon’s standards for robustness, reproducibility, and scalability. About the team Agentic WorkSpaces AI is the core science team within the Agentic WorkSpaces organization, dedicated to building LLM-driven agentic solutions that empower AWS WorkSpaces users—particularly in legacy application environments where modern AI struggles. We design, develop, and deploy intelligent agents leveraging LLMs, computer vision, and computer use to automate complex workflows. Collaborating closely with peer teams across troubleshooting, onboarding, and other critical areas, we integrate AI capabilities that enhance the entire WorkSpaces experience. Our work balances rapid innovation with rigorous evaluation and ethical alignment, delivering scalable, enterprise-ready solutions for millions of users worldwide. About AWS : Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Do you want to work on building state-of-the-art recommendation systems and personalization engines at scale to transform how millions of customers discover products, content, and experiences? Come join the world-class researchers and academics in the AWS AI endeavor, and develop the science that powers personalized experiences for countless businesses in cloud computing! AWS is the world-leading provider of cloud services, and Amazon Personalize brings the same machine learning technology used by Amazon.com to developers everywhere. Our customers bring problems that will give Applied Scientists like you endless opportunities to see your research have a positive and immediate impact in the world. You will have the opportunity to partner with technology and business teams to solve real-world personalization challenges, have access to virtually endless data and computational resources, and to world-class engineers and developers that can help bring your ideas into the world. As part of the team, we expect that you will develop innovative solutions to hard problems, and publish your findings at peer reviewed conferences and journals. The scientific topics you are going to work on include, but are not limited to: large-scale recommendation and ranking models, sequential and session-based recommendation, cold-start and few-shot personalization, contextual and real-time recommendations, representation learning for users and items, and the integration of foundation models and LLMs into recommendation pipelines, etc. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.