Careers

Employer: Amazon Web Services, Inc. Position: Data Scientist II Location: Mountain View, CA Multiple Positions Available: Design and implement scalable and reliable approaches to support or automate decision making throughout the business. Apply a range of data science techniques and tools combined with subject matter expertise to solve difficult business problems and cases in which the solution approach is unclear. Acquire data by building the necessary SQL / ETL queries. Import processes through various company specific interfaces for accessing Oracle, RedShift, and Spark storage systems. Build relationships with stakeholders and counterparts. Analyze data for trends and input validity by inspecting univariate distributions, exploring bivariate relationships, constructing appropriate transformations, and tracking down the source and meaning of anomalies. Build models using statistical modeling, mathematical modeling, econometric modeling, network modeling, social network modeling, natural language processing, machine learning algorithms, genetic algorithms, and neural networks. Validate models against alternative approaches, expected and observed outcome, and other business defined key performance indicators. Implement models that comply with evaluations of the computational demands, accuracy, and reliability of the relevant ETL processes at various stages of production. (40 hours / week, 8:00am-5:00pm, Salary Range $157300 - $212800) Amazon.com is an Equal Opportunity – Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

Amazon's Customer Service (CS) is undergoing a major transformation leveraging agentic AI techniques to investigate why customers experience defects and how to prevent them in the future. We're looking for scientists to help drive the quality and capabilities of these agentic systems. Amazon's Customer Experience Improvement (CXI Tech) team is looking for a scientists to help drive rigorous development in the agentic era. We seek to identify and eliminate unsatisfactory purchasing experiences that may cause customers to return items or not return to Amazon. This role requires you to re-imagine the way we leverage customer interactions/feedback for defect identification and the actions we take for reliable downstream defect resolution for an improved customer experience throughout the consumer business. Driven by the vision that no defect need ever impact customers twice, we work to develop rigorously tested AI systems to investigate what caused individual defects experienced by customers, and identify the needed changes to ensure they do not occur again. In particular, we are seeking scientists with a proven track record of making efficient use of human annotations to evaluate AI systems. Come help Amazon ensure the best possible experience for our customers! Key job responsibilities - Develop evaluation techniques for agentic solutions that operate at Amazon scale developing techniques to make efficient use of human annotations to establish rigorous performance of agentic systems. - Develop tools and patterns that improve the performance of agentic investigation systems. - Create standalone ML powered models when needed to support automated investigation of customer defects. A day in the life - Develop techniques to measure and improve the performance of agentic systems, even when the performance of those systems exceed the existing human benchmark - Interface closely with Engineering and Product partners to align the direction of scientific development with needs of the greater business - Publish techniques internally and externally (when possible) to promote greater rigor in agentic development About the team CXI Tech team owns building technology products to drive defect elimination across Amazon and at scale to safeguard and improve the customer experience across all interactions with Amazon.

Are you a scientist interested in pushing the state of the art in machine learning and recommendation systems? Are you interested in working on novel ideas that can positively impact millions of customers? Do you wish you had access to large datasets and tremendous computational resources? Answer yes to any of these questions and you will be a great fit for our team at Amazon. As an Applied Scientist in our team, you will be responsible for the research, design, and development of new AI technologies for Personalization. You will adopt or invent new machine learning and analytical techniques in the realm of recommendations and large language models. You will collaborate with scientists, engineers, and product partners locally and abroad. Your work will include inventing, experimenting with, and launching new features, products and systems. Key job responsibilities - Using Amazon’s large-scale computing resources, you will ask research questions about customer behavior, build state-of-the-art models to optimize the shopping experience, and run these models directly on the retail website. - Develop AI solutions for Recommendation systems using Deep learning, LLMs, Reinforcement Learning, distillation, and Optimization methods; - Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end; - Design and conduct offline and online (A/B) experiments to evaluate proposed solutions based on in-depth data analyses; - Effectively communicate technical and non-technical ideas with teammates and stakeholders; - Stay up-to-date with advancements and the latest modeling techniques in the field; - Publish your research findings in top conferences and journals. About the team Our team is part of Amazon’s Personalization organization, a high-performing group that leverages Amazon’s expertise in machine learning, big data, distributed systems, and user experience design to deliver the best shopping experiences for our customers. We run global experiments and our work has revolutionized e-commerce with features such as "Keep shopping for ...", “Customers who bought this item also bought”, and “Frequently bought together”.

Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the next level. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. As a Research Scientist, you will work with a unique and gifted team developing exciting products for consumers and collaborate with cross-functional teams. Our team rewards intellectual curiosity while maintaining a laser-focus in bringing products to market. At the edge of both academic and applied research in this product area, you have the opportunity to work together with some of the most talented scientists, engineers, and product managers. Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best. Key job responsibilities Perform deep dive bioinformatic analysis of biological sequence datasets Collaborate with research and development stakeholders on critical documentation Generate and report on proof-of-concept novel bioinformatic work to inform new research directions Evaluate and incorporate novel bioinformatic approaches to solve critical business problems

RBS (Retail Business Services) Tech team works towards enhancing the customer experience (CX) and their trust in product data by providing technologies to find and fix Amazon CX defects at scale. Our platforms help in improving the CX in all phases of customer journey, including selection, discoverability & fulfilment, buying experience and post-buying experience (product quality and customer returns). The team also develops GenAI platforms for automation of Amazon Stores Operations. As a Sciences team in RBS Tech, we focus on foundational ML research and develop scalable state-of-the-art ML solutions to solve the problems covering customer experience (CX) and Selling partner experience (SPX). We work to solve problems related to multi-modal understanding (text and images), task automation through multi-modal LLM Agents, supervised and unsupervised techniques, multi-task learning, multi-label classification, aspect and topic extraction for Customer Anecdote Mining, image and text similarity and retrieval using NLP and Computer Vision for product groupings and identifying duplicate listings in product search results. Key job responsibilities As a Data Scientist, you will be responsible to design and deploy scalable GenAI, NLP and Computer Vision solutions that will impact the content visible to millions of customer and solve key customer experience issues. You will develop novel LLM, deep learning and statistical techniques for task automation, text processing, image processing, pattern recognition, and anomaly detection problems. You will define the research and experiments strategy with an iterative execution approach to develop AI/ML models and progressively improve the results over time. You will partner with business and engineering teams to identify and solve large and significantly complex problems that require scientific innovation. You will help the team leverage your expertise, by coaching and mentoring. You will contribute to the professional development of colleagues, improving their technical knowledge and the engineering practices. You will independently as well as guide team to file for patents and/or publish research work where opportunities arise. The RBS org deals with problems that are directly related to the selling partners and end customers and the ML team drives resolution to organization level problems. Therefore, the Data Scientist role will impact the large product strategy, identifies new business opportunities and provides strategic direction which is very exciting.

MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Applied Scientist II Job Location: San Diego, California Job Number: AMZ9890756 Position Responsibilities: Participate in the design, development, evaluation, deployment and updating of data-driven models and analytical solutions for machine learning (ML) and/or natural language (NL) applications. Develop and/or apply statistical modeling techniques (e.g. Bayesian models and deep neural networks), optimization methods, and other ML techniques to different applications in business and engineering. Routinely build and deploy ML models on available data. Research and implement novel ML and statistical approaches to add value to the business. Mentor junior engineers and scientists. 40 hours / week, 8:00am-5:00pm, Salary Range: $142,800/year to $193,200/year.   Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.#0000

We are looking for a Senior Applied Scientist to help establish and lead the technical direction of our newly formed team in Bangalore. In this role, you will drive the research and development of next-generation machine learning models spanning computer vision, audio processing, and multimodal semantic understanding. You will help define the science roadmap, tackle high-ambiguity problems across modalities, and deliver solutions that operate at scale. This is a rare opportunity to shape the technical vision, culture, and long-term research agenda of a greenfield site. Key job responsibilities Model Development & Technical Leadership: Architect and drive development of advanced deep learning models for CV, audio understanding, and multimodal semantic fusion — setting the technical bar and defining best practices for the team. End-to-End Ownership: Own complex ML programs end-to-end — from identifying high-impact problems, designing data strategies and evaluation frameworks, through experimentation, optimization, and deployment at production scale. Research & Innovation: Define the science roadmap for your area; drive novel research directions in multimodal learning and deliver results that advance both the product and the broader field. Publications & Thought Leadership: Maintain an active publication record at top-tier venues (e.g. CVPR, NeurIPS, ICASSP, ICCV, ACL) and represent the team externally in the research community. Mentorship & Culture Building: Mentor scientists and engineers, raise the technical bar through hiring, and play a foundational role in establishing the Bangalore site's culture, processes, and scientific identity. A day in the life An Applied Scientist with the Alexa Edge AI team will lead science solution design, run experiments, research new algorithms, and find new ways of optimizing the customer experience; while setting examples for the team on good science practice and standards. Besides theoretical analysis and innovation, a Sr. Applied Scientist will also drive cross functional collaboration with talented engineers and scientists to put algorithms and models into production. About the team The Alexa Edge AI team has a mission to deliver best in class, resource efficient multimodal AI models in support of various perception (vision, audio and speech) and semantic understanding based applications for devices like Echo Show series within Amazon.

The Alexa Edge AI team is seeking a talented and motivated Applied Scientist to join our newly established team in Bangalore. In this role, you will design, develop, and deploy state-of-the-art machine learning models spanning computer vision (CV), audio (including speech) processing, and multimodal semantic understanding for both edge and cloud deployment. You will work at the intersection of multiple modalities to build systems that can perceive, interpret, and reason about the world — pushing the boundaries of what's possible in unified multimodal intelligence. This is a unique opportunity to be a founding member of a brand-new site, shaping the team culture, technical direction, and research agenda from the ground up. Key job responsibilities Model Development: Design and build deep learning models for computer vision, audio understanding, and multimodal semantic fusion — including architectures that enable joint reasoning across visual, auditory, and textual modalities. End-to-End Ownership: Own the full ML lifecycle — from problem formulation, data strategy, and annotation design through experimentation, evaluation frameworks, model optimization, and deployment at scale. Research & Innovation: Stay at the frontier of CV, audio ML, and multimodal learning; identify and apply cutting-edge techniques and contribute to the scientific community through papers at top-tier venues (CVPR, NeurIPS, ICASSP, ICCV, ACL). Mentorship & Culture Building: As a founding member of the Bangalore site, help hire, onboard, and establish the technical practices that define the team's culture. A day in the life An Applied Scientist with the Alexa Edge AI team will support science solution design, run experiments, research new algorithms, and find new ways of optimizing the customer experience; while setting examples for the team on good science practice and standards. Besides theoretical analysis and innovation, an Applied Scientist will also work closely with talented engineers and scientists to put algorithms and models into production. About the team The Alexa Edge AI team has a mission to deliver best in class, resource efficient multimodal AI models in support of various perception (vision, audio and speech) and semantic understanding based applications for devices like Echo Show series within Amazon.

The Alexa Edge AI team is seeking a talented and motivated Applied Scientist to join our newly established team in Bangalore. In this role, you will design, develop, and deploy state-of-the-art machine learning models spanning computer vision (CV), audio (including speech) processing, and multimodal semantic understanding for both edge and cloud deployment. You will work at the intersection of multiple modalities to build systems that can perceive, interpret, and reason about the world — pushing the boundaries of what's possible in unified multimodal intelligence. This is a unique opportunity to be a founding member of a brand-new site, shaping the team culture, technical direction, and research agenda from the ground up. Key job responsibilities Model Development: Design and build deep learning models for computer vision, audio understanding, and multimodal semantic fusion — including architectures that enable joint reasoning across visual, auditory, and textual modalities. End-to-End Ownership: Own the full ML lifecycle — from problem formulation, data strategy, and annotation design through experimentation, evaluation frameworks, model optimization, and deployment at scale. Research & Innovation: Stay at the frontier of CV, audio ML, and multimodal learning; identify and apply SOTA techniques and contribute to the scientific community through papers at top-tier venues (CVPR, NeurIPS, ICASSP, ICCV, ACL). Mentorship & Culture Building: As a founding member of the Bangalore site, help hire, onboard, and establish the technical practices that define the team's culture. A day in the life An Applied Scientist with the Alexa Edge AI team will support science solution design, run experiments, research new algorithms, and find new ways of optimizing the customer experience; while setting examples for the team on good science practice and standards. Besides theoretical analysis and innovation, an Applied Scientist will also work closely with talented engineers and scientists to put algorithms and models into production. About the team The Alexa Edge AI team has a mission to deliver best in class, resource efficient multimodal AI models in support of various perception (vision, audio and speech) and semantic understanding based applications for devices like Echo Show series within Amazon.

We are looking for an exceptional senior applied scientist to join the AWS Applied AI Life Sciences organization. You will invent, implement, and deploy state of the art machine learning algorithms and intelligent AI systems to solve complex problems in life sciences area, making a meaningful impact on patient lives. You will be at the heart of a growing and exciting focus area for AWS and work with other acclaimed engineers and world famous scientists. Key job responsibilities - Design, develop, and deploy novel Agentic systems and ML solutions for complex healthcare challenges - Navigate ambiguity and create clarity in early-stage product development - Establish best practices for ML experimentation, evaluation, development and deployment - Collaborate with product managers, engineers, and domain experts to transform research into production-quality features - Mentor junior scientists and contribute to the technical strategy of the team A day in the life You will solve real-world problems by getting and analyzing large amounts of data, generate insights and opportunities, design simulations and experiments, and develop statistical and ML models.