Careers

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. The Generative Artificial Intelligence (AI) Innovation Center team at AWS provides opportunities to innovate in a fast-paced organization that contributes to game-changing projects and technologies leveraging cutting-edge generative AI algorithms. As an Applied Scientist, you'll partner with technology and business teams to build solutions that surprise and delight our customers. We’re looking for Applied Scientists capable of using generative AI and other ML techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems. Key job responsibilities Key job responsibilities - Collaborate with scientists and engineers to research, design and develop cutting-edge generative AI algorithms to address real-world challenges - Work across customer engagement to understand what adoption patterns for generative AI are working and rapidly share them across teams and leadership - Interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths for generative AI - Create and deliver best practice recommendations, tutorials, blog posts, sample code, and presentations adapted to technical, business, and executive stakeholder - Provide customer and market feedback to Product and Engineering teams to help define product direction. A day in the life Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. About the team AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. AWS Professional Services engage in a wide variety of projects for customers and partners, providing collective AWS customer experience, best practices, and obsessing about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product, service, and training teams, to deliver the right solutions and drive feature innovations for our customers across all industries. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

As part of the Amazon Core Shopping organization, we own and develop most of the core shopping experiences on Amazon.com, the Amazon app, and Alexa. Our goal is to create innovative product discovery experiences and deliver exceptional pre- and post-purchase experiences for our customers. We are looking for a passionate, talented, and inventive Applied Scientist with a background in AI, Gen AI, Machine Learning, and NLP to help build LLM solutions for Amazon Core Shopping. You'll be working with talented scientists and engineers to innovate on behalf of our customers. If you're fired up about being part of a dynamic, driven team and are ready to make a lasting impact on the future of AI-powered shopping, we invite you to join us on this exciting journey to reshape shopping. Key job responsibilities As an Applied Scientist, you will work on state-of-the-art technologies that will result in published papers. However, you will not only theorize about the algorithms but also have the opportunity to implement them and see how they perform in the field. Our team works on a variety of projects, including state-of-the-art generative AI, LLM fine-tuning, alignment, prompt engineering, and benchmarking solutions.

Amazon’s maps play a crucial role in our vehicle navigation, routing, and planning problems to ensure fast and safe deliveries to our customers. As part of the Last Mile Geospatial Science organization, you’ll partner closely with other scientists and engineers in a collegial environment with a clear path to business impact. We have an exciting problem area to augment the maps and routing inputs from satellite/aerial imagery and street videos by leveraging the latest computer vision and deep learning techniques. Key job responsibilities Successful candidates should have a deep knowledge (both theoretical and practical) of various machine learning algorithms for large scale computer vision problems, the ability to map models into production-worthy code, the communication skills necessary to explain complex technical approaches to a variety of stakeholders and customers, and the excitement to take iterative approaches to tackle big, long term problems. The applied scientist should be proficient with image and video analysis using machine learning, including designing architecture from scratch, modify existing loss functions, full model training, fine-tuning, and evaluating the latest deep learning models. The Applied Scientist optimizes different models for specific platforms, including edge devices with restricted resources. Multi-modal models, e.g., Large Vision Language Models (LVLM), zero-shot, few-shot, and semi-supervised learning paradigms are used extensively. A day in the life If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan

Amazon's Devices Economic Value team enables measurement and optimization of Amazon Devices long-term value to help Amazon build better products for their customers. Delivering lasting value to customers is in Amazon's DNA and we are at the core of how the Devices business prioritizes its investments in innovation and optimization on behalf of customers. Join us to be a part of the team that is at the core of understanding how Amazon Devices drive deeper customer engagement and helps the business make decisions about how to optimize and balance between short term monetization and long term value creation for Amazon Device users. We are seeking a skilled Principal Economist to build the future of long term value measurement and optimization for Amazon Devices. Key job responsibilities We are looking for a talented Principal Economist to drive the science evolution within the Devices Economic Value space (DEV). The Principal Economist will be responsible for evolving the DEV paradigm towards driving direct business value via actionable business levers and influencing the Devices org business strategy through a better understanding of the DEV drivers. They will be responsible for science solutions to better align DEV product and engineering systems towards direct value generation through production systems. We expect the Principal Economist to drive Economic Value innovation, leveraging current advances in causal inference and machine learning. About the team DEV Science team’s mission is to drive measurement and optimization of long term economic value of the devices business that balances short term and long term tradeoffs across product lifecycle, and drive clear value for Amazon shoppers. We leverage science advancements across causal inference, structural modeling and machine learning, to solve challenging business problems in Amazon Devices. The team spans scientists across a wide range of seniority, tenure and specialization, including economists, data and applied scientists, with dedicated product and engineering partners.

Amazon's Search Science and AI team creates ML algorithms that connect customers around the world with products that delight them. We harness cutting-edge ML at Amazon's scale to make the customer experience easier and smoother. Our impact is large. For example, if your innovations save even 1 minute per customer per year, then for every 100 million customers, you save approximately 190 years of human effort. Key job responsibilities You will build search ranking systems that work for thousands of product types, billions of queries, and hundreds of millions of customers spread around the world. As an Applied Scientist you will find the next set of big improvements to ranking, leverage large datasets to understand the complexities of customer behavior, and get your hands dirty by building ML models that work at Amazon scale. In addition to typical topics in ranking, we are particularly interested in exploration techniques and reinforcement learning. A day in the life Our primary focus is improving search ranking systems. On a day-to-day this means building ML models, analyzing data from your recent A/B tests, and guiding teams on best practices. You will also find yourself in meetings with business and tech leaders at Amazon communicating your next big initiative. About the team We are a team consisting of ML scientists and software engineers. Our interests and activities span machine learning for better ranking, statistics for better decision making, and infrastructure to make it all happen at scale and efficiently.

Do you want to be part of a team that's revolutionizing Amazon's fulfillment and packaging technology? Can you commit to optimizing systems that process tens-of-millions of customer packages daily with the lowest cost to serve and a defect-free customer experience? Do you have a passion for solving complex science challenges and building a sustainable e-commerce experience? Your Deep Learning skills can help make that a reality on the Mechatronics and Sustainable Packaging team. We are looking for a talented Senior Applied Scientist to join our team. You will join a team of Scientists and Machine Learning Engineers (MLEs) to directly improve the packaging experience of Amazon customers in the fulfillment technology space. The team consists of experts in the field of Statistics, Operational Research, Machine Learning (ML), Computer Vision and Generative AI who work together to break new ground in the world of automated packaging solutions. You'll work in a collaborative environment where you will deploy and scale ML solutions to peta-bytes of data, work on problems that haven’t been solved before, and understand whether they succeed via statistically relevant experiments across millions of customers. You'll see the work you do directly improve the packaging experience of Amazon customers in the fulfillment technology space. If you are interested in robotics, computer vision, machine learning, big data, and building scalable solutions, this role is for you. The successful candidate will have a PhD in Computer Science, Statistics, or Engineering with a strong focus on data analysis, machine learning, generative AI or a related field, and 5+ years of practical experience solving complex problems in computer vision, anomaly detection, robotics. or multi-modal classification systems. Manufacturing, packaging and/or logistic experience is a plus, but not a requirement. Key job responsibilities - Advance exploratory research projects in machine learning, statistics and related fields to create defect-free packaging customer experiences - Analyze large amounts of Amazon shipments to discover patterns, find opportunities, and develop highly innovative, scalable algorithms to seize these opportunities - Validate new or improved models via statistically relevant experiments across millions of customers - Work closely with software engineering teams to build scalable prototypes for testing, and integrate successful models and algorithms in production systems at very large scale

We are open to candidates located in: Seattle and Bellevue, Washington. As a Senior Data Scientist, you will be on the ground floor with your team, shaping the way performance is measured, defining what questions should be asked, and scaling analytics methods and tools to support our growing business. You will work closely with Data Engineers, Product Managers, Business Intelligence Engineers, and Software Engineers to develop statistical models, design and run experiments, and find new ways to to optimize the customer experience. A successful candidate is highly analytical, able to work effectively in a matrix organization, and adept at synthesizing a variety of technologies and capabilities into products that enhances the PXF experience across multiple products. You must engage with customers to deeply understand their current and emerging needs. PXF applications are rapidly evolving and our user base is rapidly expanding, as a DS on the team you will own diving into the different users personas and inventing on behalf of the app users to meet their needs. We are looking for someone who's customer obsessed and technology savvy - with a passion for app development work. The ideal candidate will have a well-rounded technical background as well as a history of leading complex, ambiguous projects end-to-end. Key job responsibilities - Partner with business stakeholders in formulating the business problem and providing recommendations on the approach - Understanding customer behavior to personalize customer experience, build recommendation engines to provide relevant results to customers, customer lifecycle analysis and usage behavior - Conduct large scale A/B testing and offline/online experiments to evaluate performance of various programs and drive product improvements across partner teams - Process large scale datasets using distributed computing platform to build models, mining insights from data and prototyping models that optimize towards various business goals and metrics - Interact with cross-functional teams and make business recommendations i.e cost-benefit, forecasting, experiment analysis and present findings to leadership team - Driving product roadmap and prioritizations of science projects with the PMs to improve customer experience About the team PXF builds the employee experiences that connect Amazonians, support them through their employment journey, and make Amazon Earth's Best Employer. Our products include A to Z mobile application directly impacts the lives of associates by helping them identify the best shifts for their schedule, opportunities to pick up additional work, and choose when they get paid. We enable Amazon employees to easily find and access high-quality and authoritative content throughout their employment lifecycle through content management and Search capabilities. We also provide employees with a dynamic and ever-evolving learning experience to protect, prepare, and advance their careers.

Join the Amazon Web Services (AWS) Finance, Analytics, and Science Team! AWS is one of Amazon’s fastest growing businesses, serving millions of customers in more than 190 countries. We are reshaping the way global enterprises use information technology and we are powering the next generation of global business leaders. We are looking for entrepreneurial, analytical, creative, flexible leaders to help us redefine the information technology industry. If you want to join a fast-paced, innovative team that is making history, this is the place for you. As a Data Scientist, you will be expected to work directly with senior management on key business problems. Scientists at Amazon use statistical and ML models to address complex problems, design and test hypotheses, and contribute to the design of automated systems. We are looking for a results-driven scientist to join our team in Seattle. The right candidate will work closely with other scientists, business leaders, business intelligence engineers, and data engineers. The key strategic objectives for this role include: - Work with the AWS SMGS organization to provide data- and model-driven guidance and recommendations on business questions posed by leadership. - Interact with stakeholders, both technical and non-technical, to gather business requirements and translate them into concrete requirements for data science projects - Identify opportunities to measure and improve productivity with the end goal of driving growth. - Own data science projects end-to-end, demonstrating skill in defining key research questions, working with multiple data sources, evaluating competing models, and interpreting and communicating results. If you have an entrepreneurial spirit, you know how to deliver results fast, and you have a deeply quantitative, highly innovative approach to solving problems, we want to talk to you!

Join us at Amazon as we reinvent shopping again! We're not just talking about improving the existing Amazon shopping experiences, we're building a brand-new world where shopping is effortless and intuitive through the power of generative AI. Leveraging state-of-the-art Large Language Models and generative AI, we're creating a live, two-way natural language conversational experience that is fast, helpful and trustworthy. As people turn to Amazon for deeper insights and understanding about products earlier and earlier in their shopping journeys, we're stepping up to the challenge by synthesizing complex information and multiple perspectives so customers can explore Amazon’s vast catalog to find exactly the products that solve their particular needs. Imagine having a back and forth conversation with an AI assistant helping you to articulate a problem you’re trying solve, effortlessly answering your product questions and giving you trustworthy advice and recommendations for what to buy. Also imagine a world where this same AI assistant reduces your mental load by proactively predicting and then fulfilling your shopping needs without you needing to interfere, thus saving you time and money along the way. We are building such an AI assistant to become the digital manifestation of the helpful salesperson that asks customers what they need, helps them navigate the store, waits unobtrusively while they look over the shelves, and helps them find complementary goods. What does economics have to teach this salesperson? Can we embed lessons from the behavioral literature to help customers? This is an opportunity to embed economic expertise into large scale generative models. This is just the beginning, and the future is yours to shape. We're searching for pioneers who are passionate about using technology and innovation to fundamentally change how customers shop, and who are ready to make a lasting impact on the industry and even disrupting how Amazon serves customers. You'll be a senior technical leader working with talented scientists, economists, engineers, and product leaders to innovate on behalf of our customers and help turn generative AI shopping into Amazon’s next business pillar. Key job responsibilities As the Principal Economist in the Shopping Economics team, you are a senior member of the technical leadership team, working with executives, principal engineers and scietists, and senior product leaders. Your economic thought leadership helps us to build new-to-world customer experiences that solve important problems for customers while creating new business models, ensuring Amazon is optimizing its innovation portfolio to maximally help customers solve their shopping problems. Solving problems like improving the match quality between customers’ heterogeneous needs and Amazon’s nearly infinite selection, articulating the economics of advertising in a conversation, using insights from economics to better align the LLM, and using deep learning techniques to measure substitution patterns and the economic value of engagement. You work with economists, scientists, and engineers Amazon-wide to rethink systems across the company to better optimize for helping customers through their entire shopping journey. You also develop and evangelize new mental models and new ways to measure the economic value of bleeding edge generative AI. As the senior economist in the team, you also guide the work and careers of other economists on the team.

Amazon's Next Generation Developer Experience (NGDE) Organization is looking for world class scientists and engineers to join its team to work on AI4Code, LLM, and natural language processing. This group is entrusted with developing core algorithms/capabilities for Amazon Q Developer. At NGDE's science team you will invent, implement, and deploy state of the art AI algorithms and systems for developers. You will build prototypes and explore conceptually new large scale AI solutions. You will interact closely with our customers and with the academic community. You will be at the heart of a growing and exciting focus area for AWS and work with other acclaimed engineers and world famous scientists. About the team AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.