Careers

About the Organization AWS is on a mission to transform how businesses operate by delivering intelligent, cloud-powered applications. Our Applied AI Solutions organization accelerates customer success through intuitive, differentiated technology that solves enduring business challenges — blending vision with real-world expertise to build turnkey solutions that are easy to adopt and built to scale. Within this organization, we are building the next generation of secure, intelligent workspaces — environments purpose-built for human-AI collaboration at enterprise scale. The Role We are looking for a Senior Applied Scientist to build the predictive intelligence powering capacity management for our workspace platform — developing machine learning systems that forecast demand, optimize resource allocation, and enable cost-efficient scaling at massive scale. This role requires someone who can translate complex business requirements into production ML systems, designing algorithms that balance customer experience with operational efficiency across a large and diverse fleet of capacity pools. What You'll Do • Architect and implement ML foundations for capacity management, building models that continuously learn and optimize across multiple dimensions including geography, platform, and instance type. • Develop demand forecasting systems that anticipate usage patterns hours to weeks in advance, enabling proactive capacity decisions at scale. • Build anomaly detection systems that identify capacity risks before they impact customers, improving service reliability and resilience. • Design optimization algorithms that make high-frequency, automated decisions balancing two critical forces: ensuring a flawless customer experience where every operation succeeds, while maximizing cost efficiency through intelligent resource utilization and placement strategies. • Apply advanced ML techniques including time-series forecasting, reinforcement learning, and causal inference to measure the true impact of capacity decisions on customer experience and cost. • Engineer features from large-scale datasets spanning usage signals, session patterns, and infrastructure telemetry — capturing complex interactions across diverse workload types. • Partner closely with product and engineering teams to translate product vision into scientific solutions, deploying models that process millions of predictions daily with sub-second latency requirements. What Success Looks Like • ML systems that enable the service to remain profitable while capacity-related customer impacts become increasingly rare. • Measurable business impact through reduced capacity waste, improved cost efficiency, and elimination of customer-impacting capacity events. • Scientific innovation that unlocks significant cost savings through predictive resource commitment strategies and intelligent automated decision-making. • Models that maintain the safety margins needed to absorb demand volatility without customer impact. • An ML foundation that enables distributed, autonomous decision-making while maintaining consistent quality at scale. What We're Looking For • Deep expertise in machine learning, with hands-on experience building and deploying production ML systems. • Strong background in time-series forecasting and handling demand volatility across diverse workload patterns. • Experience with reinforcement learning for dynamic resource allocation and causal inference for impact measurement. • Ability to work with large-scale datasets and engineer features that capture complex, multi-dimensional interactions. • Strong systems thinking — able to design end-to-end ML pipelines that operate reliably at scale with low-latency requirements. • Excellent collaboration skills — comfortable partnering with product managers, engineers, and business stakeholders to drive scientific solutions from concept to production. • A track record of measurable business impact through applied ML research and deployment. Key job responsibilities 1/ Work independently on ambiguous problems: Independently work on capacity forecasting problems that are not well defined or structured, identifying and framing new research challenges associated with broad problem areas, delivering with limited guidance. 2/ Influence across multiple teams: Drive alignment on ML approaches and capacity strategies across product, engineering, and operations teams. Actively mentor and develop others on the team. 3/ Deliver end-to-end production solutions: Develop and deliver complete solutions including scientific contributions that are deployed in production. Make technical trade-offs balancing long-term invention with short-term delivery Lead on medium-to-large business problems: Take the lead on capacity management challenges that deliver significant benefits to customers and the business through improved forecasting accuracy and cost optimization. 4/ Drive team scientific agenda: Shape the direction of ML research for capacity management, proposing new approaches and securing buy-in from leadership. 5/ Set the example: Your solutions, code, designs, and scientific artifacts should set a great example to others.

The Amazon Web Services (AWS) Center for Quantum Computing in Pasadena, CA, is looking to hire an Applied Scientist on the Device Team, focused on packaging and environmental R&D for quantum devices. You will join a multi-disciplinary team of theoretical and experimental physicists, materials scientists, and hardware and software engineers working at the forefront of quantum computing. You should have deep expertise in the design, modeling, and testing of packaging and off-chip environments for microelectronic or quantum devices, with a strong understanding of how packaging and environmental factors impact qubit performance at cryogenic operating conditions. Candidates with a track record of original scientific contributions in packaging, microwave engineering, or quantum cryogenic hardware will be preferred. We are looking for candidates with strong scientific and engineering principles, resourcefulness and a bias for action, superior problem solving, and excellent communication skills. Working effectively within a team environment is essential. As an applied scientist at CQC, you will be expected to drive packaging and environmental R&D from concept through hardware demonstration and stay abreast of advances in quantum hardware packaging and cryogenic measurement science. Key job responsibilities In this role, you will develop packaging and environmental R&D for superconducting quantum devices. Your responsibilities will span four interconnected areas: Packaging R&D: Design, model, and test packaging solutions for superconducting quantum devices. Build electromagnetic and mechanical models to predict and optimize packaging performance, and characterize packaging at cryogenic temperatures. Environmental Test Standards: Design and develop test standards for characterizing the DC and microwave qubit environment, ensuring rigorous and reproducible assessment of off-chip environmental contributions to qubit decoherence and loss. Measurement Automation: Automate data collection for environmental test standards and develop automated reporting pipelines to enable efficient, scalable characterization across devices and configurations. Environmental Improvement: Collaborate with hardware engineers, PCB designers, and circuit designers to identify and mitigate the most significant sources of environmental noise and integration uncertainty, driving improvements in qubit performance through off-chip environment optimization. You will contribute to multi-year roadmap planning for packaging and environmental capabilities aligned with CQC objectives, and help establish the scientific foundation for this capability area within the Device team. About the team About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

About the team The JP Economics and Decision Sciences team is a central science team that applies rigorous economic theory, causal inference methods, and machine learning to solve complex business challenges across the JP marketplace and beyond. We work closely with JP business leaders to drive change at Amazon, focusing on solving long-term, ambiguous problems while providing advisory support for short-term business pain points. Key topics include pricing, product selection, delivery speed, profitability, and customer experience. We tackle these issues by building novel economic and econometric models, machine learning systems, and high-impact experiments which we integrate into business, financial, and system-level decision making. Our work is highly collaborative and we regularly partner with JP-, EU-, and US-based interdisciplinary teams. Role Summary We are seeking an Economist to join our growing team in Japan. In this role, you will apply rigorous economic and econometric methods to guide critical business decisions affecting Amazon's JP marketplace. You will build causal inference models to measure the impact of business initiatives on pricing, product selection, delivery speed, profitability, and customer experience. Working alongside economists, data scientists, and business intelligence engineers, you will tackle challenging problems using state-of-the-art analytical techniques while providing advisory support to business stakeholders. As one of the first economists based outside North America and EU, you will play a pioneering role in expanding Amazon's economist community in Asia and make an outsized impact on our international marketplace operations. Key job responsibilities Design and execute causal inference analyses using econometric techniques to measure the impact of business initiatives on key marketplace metrics Build economic models to optimize pricing strategies, product selection decisions, and delivery speed investments that balance customer experience with business profitability Collaborate with product managers, engineers, and business leaders to translate complex business questions into tractable research problems and deliver actionable insights Design and analyze experiments to test hypotheses and validate causal relationships in observational data Develop scalable analytical frameworks and tools using R, Python, or Stata that can be leveraged across multiple business use cases Present findings and recommendations to technical and non-technical audiences, including senior leadership, through clear written narratives and data visualizations Partner with Machine Learning and BI team members to integrate economic insights into automated decision-making systems

This role is on the Core Tech Private Brands Analytics (PBA) team, a cross-functional team (software engineering, data science, data engineering, business intelligence) that owns Amazon Private Brands (APBs) central data infrastructure and builds platforms and models that help improve business performance. In this job you will build and improve forecasting and planning models across APB, partnering with business, science, and tech stakeholders. Day-to-day work includes end-to-end pipeline development (feature engineering through training and deployment) on SageMaker, S3, and Datanet, replacing manual spreadsheet-driven processes with reproducible code-driven pipelines and dashboards, evaluating model accuracy across business segments, and contributing to APB's science standards alongside a senior scientist assessing the org's AI framework and experimentation rigor. Key job responsibilities The ideal candidate has strong fundamentals in forecasting and applied ML, experience with Python and SQL, comfort working with large-scale retail datasets, and the ability to communicate findings clearly to non-technical partners.

We are expanding our Global Risk Management & Claims team and insurance program support for Amazon’s growing risk portfolio. This role will partner with a wide range of stakeholders to build underwriting and claims models, determine rate and reserve adequacy, build cloud-based modeling tools, and provide other analytical support for financially prudent decision making. As a member of the Global Risk Management team, this role will provide actuarial and data science support for Amazon’s worldwide operation. Key job responsibilities ● Collaborate with risk management and claims team to identify insurance gaps, propose solutions, and measure impacts insurance brings to the business ● Develop models for new and existing insurance programs utilizing actuarial and data science techniques in innovative ways ● Build forecasts and analyses for businesses under rapid growth, including trend studies, loss distribution analysis, ILF development, and industry benchmarks ● Create processes to monitor loss cost and trends ● Propose and implement loss prevention initiatives with impact on insurance costs in mind ● Advise underwriting decisions with analysis on exposure risk profile ● Support insurance cost budgeting activities ● Collaborate with external vendors and other internal science teams to extract insurance insight ● Conduct other ad hoc analyses and risk modeling as needed

As part of IRR (Inventory Routing and Replenishment) organization within SCOT-Inbound systems, Applied Scientists own algorithms powering inventory routing, replenishment, and modeling / simulation of Amazon's fulfillment network utilizing optimization and machine learning toolsets. We are looking for a talented applied scientist with a passion for designing and implementing efficient and elegant scientific solutions for Amazon-scale supply chain problems. Key job responsibilities - Design and develop advanced mathematical optimization and machine learning solutions in the domains of inventory optimization, distribution optimization, network design, and control theory. - Use methods in learned and model-based online and offline control techniques and algorithms to design efficient exact or heuristic solution methodologies to be used by in-house decision support tools and software. - Research, prototype, simulate, and experiment with these models using programming languages such as Java and Python; participate in the production level deployment. - Closely work with software engineering teams and write well-tested production Java/Python code for science modules within engineering-managed services. Provide time-sensitive on-call support and high-severity issue support when bugs are identified in production code. Improve code quality of legacy scientific production code. - Create, enhance, and maintain technical documentation and science designs. - Present to other Scientists, Product, and Software Engineering teams, as well as Stakeholders. - Lead project plans from a scientific perspective by managing product features, technical risks, milestones and launch plans. - Influence organization's long-term roadmap and resourcing, onboard new technologies onto Science team's toolbox, mentor other Scientists. A day in the life - Engage with customers to understand their problems. - Collaborate with product partners and peers to design and deliver algorithmic solutions to these problems. - Implement these solutions in java within engineering systems through close collaboration with engineering partners achieving high code quality. - Deploy and measure impact of implementations. - Support customers and stakeholders whenever deep-dives and enhancements are needed as they relate to scientific products the team owns. - Contribute to product roadmap through new innovations on behalf of customers. - Publish work in internal and external scientific community. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: Medical, Dental, and Vision Coverage Maternity and Parental Leave Options Paid Time Off (PTO) 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team IRR Science team under SCOT Inbound Systems is comprised of applied scientists with strong optimization & ML science depth and object-oriented programming & design patterns knowledge. Given the scale of problems we solve for our customers and mission-critical nature of our solutions, systems thinking driven approach, with attention to algorithmic complexity, solution quality, simplicity, and extensibility are of critical importance. We collaborate with engineering teams closely and prioritize solving problems with minimally complex solutions while maintaining quality. We build solutions that must consistently improve customer experience with maximum transparency and explainability of decisions made by such solutions. We strive for every member of the team to be knowledgeable about every product that the team owns to enable meaningful collaboration within the team. We seek to publish our work at internal and external scientific communities when they produce novel solutions.

We are seeking a stellar Machine Learning scientist who has experience developing and shipping large scale ML products with visible customer impact. We would prefer if your previous work has been in developing scalable Agentic, RL or forecasting systems. Strong academic background in Statistics, Machine Learning & Deep Learning is required with Tier -1 publications being a plus. • Master’s degree in CS or ML related fields • Scientist/Tech Lead creating and shipping impactful ML products. • Ability to write clear, structured and modularized code in Python. • Expertise in Deep Learning frameworks such as Tensorflow, Keras and Pytorch & Agentic frameworks such as LangChain, Crew AI etc. • Industry experience designing complex scalable AI systems. • Experience and technical expertise across various science domains. Crucial ones being statistics, deep & machine learning. • Experience creating data pipelines & proficient in querying data from Spark/HIVE/Redshift/other large scale data warehousing platforms. • Expert in distilling informal customer requirements into problem definitions, dealing with ambiguity and formulating ML products to solve these problems. Key job responsibilities In this position, you will be a key contributor (with direct leadership visibility) building, productionizing (real & batch) and measuring impact of state of the art personalized Gen AI systems for Amazon global selling partners and contribute to Amazon wide research in this area in the form of publications and white papers. You will work with global leaders and teams across time zones on a regular basis. About the team Millions of Sellers list their products for sale on the Amazon Marketplace. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. In this ecosystem our team plays a critical role in enabling Sellers across EU5, China, Japan, Australia, Brazil and Turkey to make their Selection available to customers globally and deliver the experience they have come to expect from Amazon. We help independent sellers compete against our first-party business by investing in and offering them the very best selling tools we could imagine and build. We are pushing the boundaries of these machine learning tools in areas of Agentic, recommendation and forecasting systems to help our sellers sell more and across borders.

Do you want to join an innovative team of scientists who use machine learning and statistical techniques to help Amazon provide the best customer experience by preventing eCommerce fraud? Are you excited by the prospect of analyzing and modeling terabytes of data and creating state-of-the-art algorithms to solve real world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you enjoy collaborating in a diverse team environment? If yes, then you may be a great fit to join the Amazon Selling Partner Trust & Store Integrity Science Team. We are looking for a talented scientist who is passionate to build advanced machine learning systems that help manage the safety of millions of transactions every day and scale up our operation with automation. Key job responsibilities Innovate with the latest GenAI/LLM/VLM technology to build highly automated solutions for efficient risk evaluation and automated operations Design, develop and deploy end-to-end machine learning solutions in the Amazon production environment to create impactful business value Learn, explore and experiment with the latest machine learning advancements to create the best customer experience A day in the life You will be working within a dynamic, diverse, and supportive group of scientists who share your passion for innovation and excellence. You'll be working closely with business partners and engineering teams to create end-to-end scalable machine learning solutions that address real-world problems. You will build scalable, efficient, and automated processes for large-scale data analyses, model development, model validation, and model implementation. You will also be providing clear and compelling reports for your solutions and contributing to the ongoing innovation and knowledge-sharing that are central to the team's success.

As a Data Scientist in Alexa Connections, you will lead the end-to-end development of machine learning and data science solutions that power intelligent communication experiences across channels such as calling, messaging and email. You will partner closely with product, engineering, and business leaders to translate ambiguous problems into scalable ML models, experimentation frameworks, and data-driven product decisions. In this role, you will design and deploy advanced ML and statistical models for capabilities such as prioritization, intent detection, and proactive action recommendations. You will analyze large-scale datasets and run rigorous experiments, including A/B testing and causal analysis, to measure impact and continuously improve customer engagement and product performance. Additionally, you will shape the applied science roadmap and collaborate with global cross-functional teams to deliver AI-driven solutions that scale to millions of Alexa customers. Key job responsibilities - Partner with product, engineering, operations, and security teams to translate complex business problems into scalable, production-ready data science and ML solutions. - Own the full lifecycle of model development, including exploratory analysis, model design, deployment, monitoring, and continuous improvement. - Define and track success metrics, conduct rigorous analyses, and provide insights that guide product launches, feature improvements, and data-driven decision-making. - Build data-driven business cases to prioritize science initiatives and demonstrate measurable impact of ML solutions. - Develop ML-powered systems supporting key business areas. - Lead research and analysis to understand customer interactions with Alexa, and enhance overall customer experience. - Contribute to the broader science community by mentoring analysts, improving data workflows and tooling, and publishing technical work in internal and external forums. A day in the life • Deep dive into our business metrics, analyze data, trends, and reviewing dashboards • Writing code: building packages in Python, writing SQL queries, deploying solutions for Connections experience teams to consume. • Leading or joining working sessions with Product Managers to refine problem statements new initiatives. • Exploring new features and model architectures, leveraging AWS services, documentation, and upskilling yourself to the latest technologies. • Leverage pre-trained LLMs to build applications that solve business problems for Connections experiences. • Meet with Sr. Engineers/Principal Engineers to align on solution designs. • Own or co-own MBR, WBR documents that are reviewed with Connections leadership team.

As a Data Scientist in Alexa Connections, you will lead the end-to-end development of machine learning and data science solutions that power intelligent communication experiences across channels such as calling, messaging and email. You will partner closely with product, engineering, and business leaders to translate ambiguous problems into scalable ML models, experimentation frameworks, and data-driven product decisions. In this role, you will design and deploy advanced ML and statistical models for capabilities such as prioritization, intent detection, and proactive action recommendations. You will analyze large-scale datasets and run rigorous experiments, including A/B testing and causal analysis, to measure impact and continuously improve customer engagement and product performance. Additionally, you will shape the applied science roadmap and collaborate with global cross-functional teams to deliver AI-driven solutions that scale to millions of Alexa customers. Key job responsibilities - Partner with product, engineering, operations, and security teams to translate complex business problems into scalable, production-ready data science and ML solutions. - Own the full lifecycle of model development, including exploratory analysis, model design, deployment, monitoring, and continuous improvement. - Define and track success metrics, conduct rigorous analyses, and provide insights that guide product launches, feature improvements, and data-driven decision-making. - Build data-driven business cases to prioritize science initiatives and demonstrate measurable impact of ML solutions. - Develop ML-powered systems supporting key business areas. - Lead research and analysis to understand customer interactions with Alexa, and enhance overall customer experience. - Contribute to the broader science community by mentoring analysts, improving data workflows and tooling, and publishing technical work in internal and external forums. A day in the life • Deep dive into our business metrics, analyze data, trends, and reviewing dashboards • Writing code: building packages in Python, writing SQL queries, deploying solutions for Connections experience teams to consume. • Leading or joining working sessions with Product Managers to refine problem statements new initiatives. • Exploring new features and model architectures, leveraging AWS services, documentation, and upskilling yourself to the latest technologies. • Leverage pre-trained LLMs to build applications that solve business problems for Connections experiences. • Meet with Sr. Engineers/Principal Engineers to align on solution designs. • Own or co-own MBR, WBR documents that are reviewed with Connections leadership team.