Careers

Join us at Amazon as we reinvent shopping again! We're not just talking about improving the existing Amazon shopping experiences, we're building a brand-new world where shopping is effortless and intuitive through the power of generative AI. Leveraging state-of-the-art Large Language Models and generative AI, we're creating a live, two-way natural language conversational experience that is fast, helpful and trustworthy. As people turn to Amazon for deeper insights and understanding about products earlier and earlier in their shopping journeys, we're stepping up to the challenge by synthesizing complex information and multiple perspectives so customers can explore Amazon’s vast catalog to find exactly the products that solve their particular needs. Imagine having a back and forth conversation with an AI assistant helping you to articulate a problem you’re trying solve, effortlessly answering your product questions and giving you trustworthy advice and recommendations for what to buy. Also imagine a world where this same AI assistant reduces your mental load by proactively predicting and then fulfilling your shopping needs without you needing to interfere, thus saving you time and money along the way. We are building such an AI assistant to become the digital manifestation of the helpful salesperson that asks customers what they need, helps them navigate the store, waits unobtrusively while they look over the shelves, and helps them find complementary goods. What does economics have to teach this salesperson? Can we embed lessons from the behavioral literature to help customers? This is an opportunity to embed economic expertise into large scale generative models. This is just the beginning, and the future is yours to shape. We're searching for pioneers who are passionate about using technology and innovation to fundamentally change how customers shop, and who are ready to make a lasting impact on the industry and even disrupting how Amazon serves customers. You'll be a senior technical leader working with talented scientists, economists, engineers, and product leaders to innovate on behalf of our customers and help turn generative AI shopping into Amazon’s next business pillar. Key job responsibilities As the Principal Economist in the Shopping Economics team, you are a senior member of the technical leadership team, working with executives, principal engineers and scietists, and senior product leaders. Your economic thought leadership helps us to build new-to-world customer experiences that solve important problems for customers while creating new business models, ensuring Amazon is optimizing its innovation portfolio to maximally help customers solve their shopping problems. Solving problems like improving the match quality between customers’ heterogeneous needs and Amazon’s nearly infinite selection, articulating the economics of advertising in a conversation, using insights from economics to better align the LLM, and using deep learning techniques to measure substitution patterns and the economic value of engagement. You work with economists, scientists, and engineers Amazon-wide to rethink systems across the company to better optimize for helping customers through their entire shopping journey. You also develop and evangelize new mental models and new ways to measure the economic value of bleeding edge generative AI. As the senior economist in the team, you also guide the work and careers of other economists on the team.

The Artificial General Intelligence (AGI) team is looking for a highly skilled and experienced Senior Applied Scientist, to lead the development and implementation of cutting-edge algorithms and models to automate workflows, processes for browser automation, developers and operations teams. As part of this, we are developing services and inference engine for these automation agents; and techniques for reasoning, planning, and modeling workflows. As a Senior Applied Scientist, you will play a critical role in driving the development of Generative AI (GenAI) technologies that can handle Amazon-scale use cases and have a significant impact on our customers' experiences. Key job responsibilities - Develop cutting edge multimodal Large Language Models (LLMs) to observe, model and derive insights from manual workflows for automation - Work in a joint scrum with engineers for rapid invention, develop cutting edge automation agent systems, and take them to launch for millions of customers - Collaborate with cross-functional teams of engineers, product managers, and scientists to identify and solve complex problems in GenAI - Design and execute experiments to evaluate the performance of different algorithms and models, and iterate quickly to improve results - Think big about the arc of development of GenAI over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problems - Communicate results and insights to both technical and non-technical audiences, including through presentations and written reports - Mentor and guide junior scientists and engineers, and contribute to the overall growth and development of the team

Amazon’s builders are able to deliver the magic that gets packages to your front door and safely scale those capabilities to millions of customers because they can find the information they need. Amazon is looking for an Applied Scientist to help drive our discovery strategy for Amazon’s trove of knowledge. Key job responsibilities - Use deep learning, ML and NLP techniques to create scalable solutions for creation and development of language model centric solutions for building personalized assistant systems based on a rich set of structured and unstructured contextual signals - Innovate new methods for contextual knowledge extraction and information retrieval, using language models in combination with other learning techniques, that allows effective grounding in context providers when considering memory, compute, latency and quality - Research in advanced customer understanding and behavior modeling techniques - Collaborate with cross-functional teams of engineers, product managers, and scientists to identify and solve complex problems in personal knowledge aggregation, processing, modeling, and verification - Design and execute experiments to evaluate the performance of state-of-the-art algorithms and models, and iterate quickly to improve results - Think Big about the arc of development of conversational assistant system personalization over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problems - Communicate results and insights to both technical and non-technical audiences, including through presentations and written reports - Mentor and guide junior scientists and engineers, and contribute to the overall growth and development of the team A day in the life The Amazon Software Builder Experience (ASBX) organization has a mission of creating the world’s best builder experience across tens of thousands of software engineers, and all Amazon businesses (e.g., AWS, Amazon Stores, etc.). Our Knowledge Tech team in ASBX owns the discovery tools that software developers use to build and innovate on behalf of our customers. This role is for you if you’re passionate about software development, discovery tools, and having world-wide impact across all of Amazon! In addition to delivering results, we also appreciate establishing a work-life-balance, having fun with our co-workers, and supporting an inclusive and collaborative team environment.

At AWS, we use Artificial Intelligence to be able to identify every need of a customer across all AWS services before they have to tell us about it and help customers adopt best practices while architecting on the cloud. We are looking for Applied Scientists to drive innovation with Gen AI to bring paradigm shift to how the business operates and build “best in the world” experience that customers will love! Some of the science challenges we work on include fine-tuning Large language models, Reinforcement Learning, Auto-generating code from natural language and generating strategic insights and recommendations from very large datasets. You will have an opportunity to lead, invent, and design tech that will directly impact every customer across all AWS services. We are building industry-leading technology that cuts across a wide range of ML techniques from Natural Language Processing to Deep Learning and Generative Artificial Intelligence. You will be a key driver in taking something from an idea to an experiment to a prototype and finally to a live production system. Our team packs a punch with principal level product, science, engineering, and leadership talent. We are a results focused team and you have the opportunity to lead and establish a culture for the big things to come. We combine the culture of a startup, the innovation and creativity of a R&D Lab, the work-life balance of a mature organization, and technical challenges at the scale of AWS. We offer a playground of opportunities for builders to build, have fun, and make history! AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Key job responsibilities - Deliver real world production systems at AWS scale. - Work closely with the business to understand the problem space, identify the opportunities and formulate the problems. - Use machine learning, data mining, statistical techniques, Generative AI and others to create actionable, meaningful, and scalable solutions for the business problems. - Analyze and extract relevant information from large amounts of data and derive useful insights. - Work with software engineering teams to deliver production systems with your ML models - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation A day in the life Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.

At AWS, we use Artificial Intelligence to be able to identify every need of a customer across all AWS services before they have to tell us about it and help customers adopt best practices while architecting on the cloud. We are looking for Applied Scientists to drive innovation with Gen AI to bring paradigm shift to how the business operates and build “best in the world” experience that customers will love! Some of the science challenges we work on include fine-tuning Large language models for domain specific use cases, Reinforcement Learning, Auto-generating code from natural language and generating strategic insights and recommendations from very large datasets. You will have an opportunity to lead, invent, and design tech that will directly impact every customer across all AWS services. We are building industry-leading technology that cuts across a wide range of ML techniques from Natural Language Processing to Deep Learning and Generative Artificial Intelligence. You will be a key driver in taking something from an idea to an experiment to a prototype and finally to a live production system. Our team packs a punch with principal level product, science, engineering, and leadership talent. We are a results focused team and you have the opportunity to lead and establish a culture for the big things to come. We combine the culture of a startup, the innovation and creativity of a R&D Lab, the work-life balance of a mature organization, and technical challenges at the scale of AWS. We offer a playground of opportunities for builders to build, have fun, and make history! AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Key job responsibilities - Deliver real world production systems at AWS scale. - Work closely with the business to understand the problem space, identify the opportunities and formulate the problems. - Use machine learning, data mining, statistical techniques, Generative AI and others to create actionable, meaningful, and scalable solutions for the business problems. - Analyze and extract relevant information from large amounts of data and derive useful insights. - Work with software engineering teams to deliver production systems with your ML models - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation A day in the life Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.

The AZA Team is responsible for A to Z Assistant (AZA), an AI-powered virtual assistant designed to help Amazon employees find information and complete tasks more efficiently, freeing up time to focus on serving customers. With AZA, we are building on our search improvements and making it faster and easier than ever to get answers and complete tasks. Using natural language, employees simply ask AZA for what they need or are trying to do. You will engage in cutting-edge natural language technologies, driving innovation and developing experimental solutions that surpass business challenges. You will partner and collaborate across multiple Generative AI solutions within PXT organizations, ensuring meaningful impact. In this role, you will work closely with Scientists, Engineers, Product Managers, and UX teams to implement highly sophisticated, Generative AI-based solutions that address complex problems and elevate strategic high visibility initiatives. Key job responsibilities * Leverage your technical expertise to demonstrate leadership in addressing large-scale, complex Generative AI challenges by utilizing Bedrock LLM and other industry-leading solutions. Set strategic direction and collaborate with Applied Scientists and Engineers to develop innovative algorithms and advanced modeling techniques. * Partner with software engineering teams to design, develop, and integrate large-scale AI solutions that drive business impact and operational efficiency. * Cultivate a deep, comprehensive understanding of large-scale technological solutions to which you will contribute, ensuring seamless interaction with components managed by cross-functional teams. * Proactively anticipate challenges and navigate complexities, effectively prioritizing tasks, managing trade-offs, and influencing the development of advanced AI-driven advertising products that extend beyond the immediate scope of your team.

The DOTS Science team consists of scientists with operations research and machine learning backgrounds who are responsible for enabling data driven decisions through mathematical modeling and machine learning throughout Devices Operations and Supply Chain organization. Our scientists produce science-based solutions that integrate with the long-term strategic goals of the organization. We develop scientific models and tools that enable business leaders to make decisions informed by unbiased scientific evidence. The types of problems you are trying to solve include forecasting, recommendations, classification, and others. Key job responsibilities - Use machine learning and analytical techniques to create scalable solutions for business problems - Analyze and extract relevant information from large amounts of Amazon's historical business data to help automate and optimize key processes - Design, develop, and evaluate highly innovative models for predictive learning - Work closely with software engineering teams to drive real-time model implementations and new feature creations - Work closely with operations staff to optimize various business operations - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation, and model implementation - Track general business activity and provide clear, compelling management reporting on a regular basis - Research and implement novel machine learning, optimization, and statistical approaches About the team DOTS consists of related but divergent teams focused on delivery of business-driven software and data. The DOTS team is comprised of data engineers, research scientists, user experience designers, product managers, and program managers. This org-wide group provides an end-to-end perspective of the software needs of Devices Operations and Supply Chain and works to ensure that software designed and built for the entire organization solves both the challenges of today and tomorrow.

By applying to this position, your application will be considered for all locations we hire for in the United States. Are you interested in machine learning, deep learning, automated reasoning, speech, robotics, computer vision, optimization, or quantum computing? We are looking for applied scientists capable of using a variety of domain expertise to invent, design, evangelize, and implement state-of-the-art solutions for never-before-solved problems. Our full-time opportunities are available in, but are not limited to the following domains: • Machine Learning: You will put Machine Learning theory into practice through experimentation and invention, leveraging machine learning techniques (such as random forest, Bayesian networks, ensemble learning, clustering, etc.), and implement learning systems to work on massive datasets in an effort to tackle never-before-solved problems. • Automated Reasoning: AWS Automated Reasoning teams deliver tools that are called billions of times daily. Amazon development teams are integrating automated-reasoning tools such as Dafny, P, and SAW into their development processes, raising the bar on the security, durability, availability, and quality of our products. Areas of work include: Distributed proof search, SAT and SMT solvers, Reasoning about distributed systems, Automating regulatory compliance, Program analysis and synthesis, Security and privacy, Cryptography, Static analysis, Property-based testing, Model-checking, Deductive verification, compilation into mainstream programming languages, Automatic test generation, and Static and dynamic methods for concurrent systems. • Natural Language Processing and Speech Technologies: You will tackle some of the most interesting research problems on the leading edge of natural language processing. We are hiring in all areas of spoken language understanding: NLP, NLU, ASR, text-to-speech (TTS), and more! • Computer Vision and Robotics: You will help build solutions where visual input helps the customers shop, anticipate technological advances, work with leading edge technology, focus on highly targeted customer use-cases, and launch products that solve problems for our customers. • Quantum: Quantum computing is rapidly emerging and our customers can the see the potential it has to address their challenges. One of our missions at AWS is to give customers access to the most innovative technology available and help them continuously reinvent their business. Quantum computing is a technology that holds promise to be transformational in many industries. We are adding quantum computing resources to the toolkits of every researcher and developer. If this sounds exciting to you - come build the future with us! Key job responsibilities You will have access to large datasets with billions of images and video to build large-scale systems Analyze and model terabytes of text, images, and other types of data to solve real-world problems and translate business and functional requirements into quick prototypes or proofs of concept Own the design and development of end-to-end systems Write technical white papers, create technical roadmaps, and drive production level projects that will support Amazon Web Services Work closely with AWS scientists to develop solutions and deploy them into production Work with diverse groups of people and cross-functional teams to solve complex business problems

Our mission is to create best-in-class AI agents that seamlessly integrate multimodal inputs like speech, images, and video, enabling natural, empathetic, and adaptive interactions. We develop cutting-edge Large Language Models (LLMs) that leverage advanced architectures, cross-modal learning, interpretability, and responsible AI techniques to provide coherent, context-aware responses augmented by real-time knowledge retrieval. We seek a talented Applied Scientist with expertise in LLMs, speech, audio, NLP, or multimodal learning to pioneer innovations in data simulation, representation, model pre-training/fine-tuning, generation, reasoning, retrieval, and evaluation. The ideal candidate will build scalable solutions for a variety of applications, such as streaming real-time conversational experiences, including multilingual support, talking avatar interactions, customizable personalities, and conversational turn-taking. With a passion for pushing boundaries and rapid experimentation, you'll deliver high-impact solutions from research to customer-facing products and services. Key job responsibilities As an Applied Scientist, you'll leverage your expertise to research novel algorithms and modeling techniques to develop data simulation approaches mimicking real-world interactions with a focus on the speech modality. You'll acquire and curate large, diverse datasets while ensuring privacy, creating robust evaluation metrics and test sets to comprehensively assess LLM performance. Integrating human-in-the-loop feedback, you'll iterate on data selection, sampling, and enhancement techniques to improve the core model performance. Your innovations in data representation, model pre-training/fine-tuning on simulated and real-world datasets, and responsible AI practices will directly impact customers through new AI products and services.

Our mission is to create best-in-class AI agents that seamlessly integrate multimodal inputs like speech, images, and video, enabling natural, empathetic, and adaptive interactions. We develop cutting-edge Large Language Models (LLMs) that leverage advanced architectures, cross-modal learning, interpretability, and responsible AI techniques to provide coherent, context-aware responses augmented by real-time knowledge retrieval. We seek a talented Applied Scientist with expertise in LLMs, speech, audio, NLP, or multimodal learning to pioneer innovations in data simulation, representation, model pre-training/fine-tuning, generation, reasoning, retrieval, and evaluation. The ideal candidate will build scalable solutions for a variety of applications, such as streaming real-time conversational experiences, including multilingual support, talking avatar interactions, customizable personalities, and conversational turn-taking. With a passion for pushing boundaries and rapid experimentation, you'll deliver high-impact solutions from research to customer-facing products and services. Key job responsibilities As an Applied Scientist, you'll leverage your expertise to research novel algorithms and modeling techniques to develop data simulation approaches mimicking real-world interactions with a focus on the speech modality. You'll acquire and curate large, diverse datasets while ensuring privacy, creating robust evaluation metrics and test sets to comprehensively assess LLM performance. Integrating human-in-the-loop feedback, you'll iterate on data selection, sampling, and enhancement techniques to improve the core model performance. Your innovations in data representation, model pre-training/fine-tuning on simulated and real-world datasets, and responsible AI practices will directly impact customers through new AI products and services.