Careers

Amazon Customer and Partner Trust (CPT) team's mission is to make Amazon the safest and most trusted place worldwide to transact online. Amazon runs one of the most dynamic e-commerce marketplaces in the world, with nearly 2 million sellers worldwide selling hundreds of millions of items in ten countries. CPT safeguards every financial transaction across all Amazon sites. As such, CPT designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com. CPT organization is looking for a Data Scientist for its Demand Planning and Workforce Intelligence (DPWI) team. The team is being grown to provide insights about its CPT planning and provide analytical solutions to help drive operational efficiencies, uncover the hidden risks and trends, reduce investigation errors and bad debt, improve customer experience and predict & recommend the optimizations for future state of SPS operations. As a Data Scientist, you will be responsible for modeling complex problems, discovering insights and identifying opportunities through the use of statistical, machine learning, algorithmic, data mining and visualization techniques. You will need to collaborate effectively with internal stakeholders and cross-functional teams to solve problems, create operational efficiencies, and deliver successfully against high organizational standards. The candidate should be able to apply a breadth of tools, data sources and analytical techniques to answer a wide range of high-impact business questions and present the insights in concise and effective manner. Additionally, the candidate should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business. Key job responsibilities - Use machine learning techniques to forecast SPS investigations for improved long term and short term capacity planning. - Employ the appropriate algorithms to discover patterns of risks, abuse and help reduce bad debt. - Design experiments, test hypotheses, and build actionable models to optimize CPT operations. - Solve analytical problems, and effectively communicate methodologies and results. - Build predictive models to forecast risks for product launches and operations and help predict workflow and capacity requirements for CPT operations. - Draw inferences and conclusions, and create dashboards and visualizations of processed data, identify trends, anomalies. - Work closely with internal stakeholders such as business teams, engineering teams, and partner teams and align them with respect to your focus area About the team Selling Partner Services (SPS) provides services and solutions aimed at protecting our customers from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. Forecasting & Planning Research (FPR) team in SPS is responsible for estimating the potential future risk on the Amazon platform and its stores using state of art machine learning algorithms and is responsible for translating those estimates into the investigator headcount requirement in each country. The team consists of Data Scientists, Business Intelligence Engineers, Business Analysts and Program Managers.

The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through industry leading generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Amazon Ads Response Prediction team is your choice, if you want to join a highly motivated, collaborative, and fun-loving team with a strong entrepreneurial spirit and bias for action. We are seeking an experienced and motivated Machine Learning Applied Scientist who loves to innovate at the intersection of customer experience, deep learning, and high-scale machine-learning systems. Amazon Advertising operates at the intersection of eCommerce and advertising, and is investing heavily in building a world-class advertising business. We are defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long-term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products to improve both shopper and advertiser experience. With a broad mandate to experiment and innovate, we grow at an unprecedented rate with a seemingly endless range of new opportunities. We are looking for a talented Machine Learning Applied Scientist for our Amazon Ads Response Prediction team to grow the business. We are providing advanced real-time machine learning services to connect shoppers with right ads on all platforms and surfaces worldwide. Through the deep understanding of both shoppers and products, we help shoppers discover new products they love, be the most efficient way for advertisers to meet their customers, and helps Amazon continuously innovate on behalf of all customers. Key job responsibilities As a Machine Learning Applied Scientist, you will: * Conduct deep data analysis to derive insights to the business, and identify gaps and new opportunities * Develop scalable and effective machine-learning models and optimization strategies to solve business problems * Run regular A/B experiments, gather data, and perform statistical analysis * Work closely with software engineers to deliver end-to-end solutions into production * Improve the scalability, efficiency and automation of large-scale data analytics, model training, deployment and serving * Conduct research on new machine-learning modeling to optimize all aspects of Sponsored Products and Brands business About the team We are pioneers in applying advanced machine learning and generative AI algorithms in Sponsored Products and Brands business. We empower every customer with a customized discovery experiences from back-end optimization (such as customized response prediction models) to front-end CX innovation (such as widgets), to help shoppers feel understood and shop efficiently on and off Amazon.

The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through industry leading generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Key job responsibilities We are looking for an Applied Science Manager to lead the Insights & Prompt Generation vertical within the Conversational Discovery Experiences (CAX) team in Sponsored Products and Brands (SPB). This team owns prompt generation, quality, personalization, and coverage for Sponsored Prompts, a new conversational ad format powered by large language models (LLMs) that helps shoppers discover products across Amazon.com. As an Applied Science Manager, you will lead a team of applied scientists and engineers to build and scale the prompt generation pipeline, develop new prompt themes and quality frameworks, and drive coverage expansion across all surfaces. You will own the science roadmap for prompt generation and personalization. You will define the metrics that measure prompt effectiveness and drive experimentation to improve CTR, helpfulness, and advertiser outcomes. This role requires strong technical depth in NLP, LLMs, and information retrieval, combined with the ability to manage and grow a science team, set research direction, and influence product strategy. You will work across organizational boundaries with engineering, product, and business teams to translate science investments into measurable business impact.

Alexa International is looking for a passionate, talented, and inventive Applied Scientist to help build industry-leading technology with Large Language Models (LLMs) and multimodal systems, requiring strong deep learning and generative models knowledge. You will contribute to developing novel solutions and deliver high-quality results that impact Alexa's international products and services. Key job responsibilities As an Applied Scientist with the Alexa International team, you will work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art with LLMs. Your work will directly impact our international customers in the form of products and services that make use of digital assistant technology. You will leverage Amazon's heterogeneous data sources, unique and diverse international customer nuances and large-scale computing resources to accelerate advances in text, voice, and vision domains in a multimodal setup. The ideal candidate possesses a solid understanding of machine learning, natural language understanding, modern LLM architectures, LLM evaluation & tooling, and a passion for pushing boundaries in this vast and quickly evolving field. They thrive in fast-paced environments to tackle complex challenges, excel at swiftly delivering impactful solutions while iterating based on user feedback, and collaborate effectively with cross-functional teams. A day in the life * Analyze, understand, and model customer behavior and the customer experience based on large-scale data. * Build novel online & offline evaluation metrics and methodologies for multimodal personal digital assistants. * Fine-tune/post-train LLMs using techniques like SFT, DPO, RLHF, and RLAIF. * Set up experimentation frameworks for agile model analysis and A/B testing. * Collaborate with partner teams on LLM evaluation frameworks and post-training methodologies. * Contribute to end-to-end delivery of solutions from research to production, including reusable science components. * Communicate solutions clearly to partners and stakeholders. * Contribute to the scientific community through publications and community engagement.

The Amazon Center for Quantum Computing in Pasadena, CA, is looking to hire an Applied Scientist specializing in Testing of Control Systems hardware. Working alongside other scientists and engineers, you will validate hardware and software systems performing the control and readout functions for Amazon quantum processors. Working effectively within a cross-functional team environment is critical. The ideal candidate will have an established background in test engineering applicable to large mixed-signal systems. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Key job responsibilities Our scientists and engineers collaborate across diverse teams and projects to offer state of the art, cost effective solutions for the control of Amazon quantum processor systems. You’ll bring a passion for innovation and collaboration to: Develop automated test scripts for mid-volume electronics manufacturing, utilizing high-speed test equipment such as Gsps oscilloscopes, logic analyzers, and network analyzers. Design and implement test plans for high-speed, mixed-signal PCAs and instrument assemblies, covering analog/digital interfaces, ADCs/DACs, FPGAs, and power distribution systems. Develop test requirements and coverage matrices with hardware and software stakeholders, including optimization of test coverage vs test time. Analyze test data to identify failure root causes and trends, implement corrective actions, and drive design-for-testability (DFT) enhancements. Drive continuous test improvement to improve test accuracy, improve final product reliability, and adapt to new measurement requirements.

Join us at the forefront of Amazon's sustainability initiatives to work on environmental and social advancements that support Amazon's long-term worldwide sustainability strategy. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We are looking for a Senior Research Scientist to join our growing Sustainability team to drive the science behind value chain decarbonization. This role will establish Amazon's scientific methodologies for sector- and cross-sectoral decarbonization mechanisms, and establish benchmarks for automated validation and risk assessment. As a Senior Research Scientist, you will be responsible for independently leading assessments of environmental issues across the full spectrum of Amazon businesses and evaluating sustainability impacts across the value chain. You will independently develop quality frameworks and methodologies that enable Amazon to scale procurement of high-quality environmental interventions while maintaining scientific rigor and environmental integrity. Key job responsibilities - Develop quality assessment frameworks for complex environmental interventions, baseline-setting approaches, and measurement methodologies - Build quantitative benchmark and statistical models that enable scalable evaluation across heterogeneous data sources - Create attribution methodologies for supply chain interventions across Amazon's diverse footprint - Develop social and environmental safeguard criteria that integrate community impact assessments - Collaborate with cross-functional teams including procurement, sustainability operations, and business units to translate scientific methodologies into operational requirements - Work under the direction of senior business leaders while acting as lead Subject Matter Expert for value chain decarbonization science, including designing and leading research, data collection, modeling, documentation, interpretation, and validation About the team Diverse Experiences: World Wide Sustainability values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team Culture: It’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (inclusive diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

AWS Elastic Compute Cloud (EC2) Capacity Org is looking for an experienced applied optimization expert. This leader will join the Optimization Science Team to design, implement, and scale decision-making algorithms to manage EC2’s virtual and physical capacity systems. EC2 Capacity owns EC2’s top-level customer satisfaction metric capacity availability and the forecasting & decision-making systems which drive significant capex investments in server ordering for AWS data centers. Optimization Science is a core team involved in the end-to-end design and implementation of various decision-making systems, which manage the trade-off between capex and capacity availability while matching demand and supply at different planning horizons. The stakeholders and partners include engineering and product management orgs within EC2 as well as the AWS Infrastructure Supply Chain (AIS) organization. We are seeking an expert with a strong background in mathematical optimization with excellent modeling skills, and expertise in the numerical solution of continuous and discrete problems using exact and and heuristic methods applied to very large-scale problems. Experience with decision-making under uncertainty; e.g., robust or stochastic optimization is an advantage. Candidates at the OR/ML interface, and particularly those who have experience applying ML / Gen AI methods to enhance and improve optimization algorithms or optimization-based decision-making systems, are encouraged to apply. The candidate will apply their knowledge to match the end-customer demand for virtual machines to physical resource supply at horizons ranging from five minutes to 13 years. The variety of problems requires principled mathematical decomposition and a good interface design between inputs and outputs at various horizons. Navigating the ambiguity of design choices across horizons is a critical component of the role. In a typical project, we analyze large volumes of data, and then develop a prescriptive optimization model with inputs from ML or statistical models and business users. Our solution approaches are validated through simulations and / or production A/B tests. Being successful requires having the scientific breadth to understand the interactions between different phases of a project from data analysis through to production, including resolving issues after rollout. As a Senior Applied Scientist on the EC2 Optimization Science team, you are critical to the speed and excellence of the end-to-end deliveries of production systems with optimization-based analytical engines. You will be hands-on with the mathematical modeling and implementation, and will also contribute to the design of the engineering system with the scalability, extensibility, maintainability, and correctness of the optimization engine in mind. You will review approaches by other scientists and engineers in terms of business relevance, technical validity, engineering / science interface, and computational performance. You will mentor and lead junior scientists by example. Communicating your results to guide the direction of the business and working with software development teams to implement your ideas in code is key to success. You will write technical, and less frequently, business documents that influence engineering investments and business direction. Collaborating with other scientists, software engineers, and product managers, you will develop creative, novel, and data-driven approaches to improve our existing cloud compute offerings and define new ones in a fast-paced and quickly changing environment, improving the experience of our customers and impacting the bottom line of EC2. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

The Ads Measurement Science team in the Measurement, Ad Tech, and Data Science (MADS) team of Amazon Ads serves a centralized role developing solutions for a multitude of performance measurement products. We create solutions which measure the comprehensive impact of advertiser's ad spend, including sales impacts both online and offline and across timescales, and provide actionable insights that enable our advertisers to optimize their media portfolios. We also own the science solutions for AI tools that unlock new insights and automate high-effort customer workflows, such as custom query and report generation based on natural language user requests. We leverage a host of scientific technologies to accomplish this mission, including Generative AI, classical ML, Causal Inference, Natural Language Processing, and Computer Vision. As a Senior Applied Scientist on the team, you will be at the forefront of innovation, developing measurement solutions end-to-end from inception to production. You will set the technical vision and innovate on behalf of our customers. You will propose, design, analyze, and productionize models to provide novel measurement insights to our customers. You will partner with engineering to deploy these solutions into production. You will work with key stakeholders from various business teams to enable advertisers to act upon those metrics. Key job responsibilities * Lead the development of ad measurement models and solutions that address the full spectrum of an advertiser's investment, focusing on scalable and efficient methodologies. * Collaborate closely with cross-functional teams including engineering, product management, and business teams to define and implement measurement solutions. * Use state-of-the-art scientific technologies including Generative AI, Classical Machine Learning, Causal Inference, Natural Language Processing, and Computer Vision to develop state of the art models that measure the impact of ad spend across multiple platforms and timescales. * Drive experimentation and the continuous improvement of ML models through iterative development, testing, and optimization. * Translate complex scientific challenges into clear and impactful solutions for business stakeholders. * Mentor and guide junior scientists, fostering a collaborative and high-performing team culture. * Foster collaborations between scientists to move faster, with broader impact. * Regularly engage with the broader scientific community with presentations, publications, and patents. A day in the life You will solve real-world problems by getting and analyzing large amounts of data, generate business insights and opportunities, design simulations and experiments, and develop statistical and ML models. The team is driven by business needs, which requires collaboration with other Scientists, Engineers, and Product Managers across the advertising organization. You will prepare written and verbal presentations to share insights to audiences of varying levels of technical sophistication. Team video https://advertising.amazon.com/help/G4LNN5YWHP6SM9TJ About the team We are a team of scientists across Applied, Research, Data Science and Economist disciplines. You will work with colleagues with deep expertise in ML, NLP, CV, Gen AI, and Causal Inference with a diverse range of backgrounds. We partner closely with top-notch engineers, product managers, sales leaders, and other scientists with expertise in the ads industry and on building scalable modeling and software solutions.

The Ads Measurement Science team in the Measurement, Ad Tech, and Data Science (MADS) team of Amazon Ads serves a centralized role developing solutions for a multitude of performance measurement products. We create solutions which measure the comprehensive impact of advertiser's ad spend, including sales impacts both online and offline and across timescales, and provide actionable insights that enable our advertisers to optimize their media portfolios. We also own the science solutions for AI tools that unlock new insights and automate high-effort customer workflows, such as custom query and report generation based on natural language user requests. We leverage a host of scientific technologies to accomplish this mission, including Generative AI, classical ML, Causal Inference, Natural Language Processing, and Computer Vision. As an Applied Scientist on the team, you will lead measurement solutions end-to-end from inception to production. You will propose, design, analyze, and productionize models to provide novel measurement insights to our customers. Key job responsibilities Leverage deep expertise in one or more scientific disciplines to invent solutions to ambiguous ads measurement problems Disambiguate problems to propose clear evaluation frameworks and success criteria Work autonomously and write high quality technical documents Implement a significant portion of critical-path code, and partner with engineers to directly carry solutions into production Partner closely with other scientists to deliver large, multi-faceted technical projects Share and publish works with the broader scientific community through meetings and conferences Communicate clearly to both technical and non-technical audiences Contribute new ideas that shape the direction of the team's work Mentor more junior scientists and participate in the hiring process About the team We are a team of scientists across Applied, Research, Data Science and Economist disciplines. You will work with colleagues with deep expertise in ML, NLP, CV, Gen AI, and Causal Inference with a diverse range of backgrounds. We partner closely with top-notch engineers, product managers, sales leaders, and other scientists with expertise in the ads industry and on building scalable modeling and software solutions.

We are building the next generation of personalized shopping experiences at Amazon through deep understanding of hundreds of millions of customers, billions of products and intricate context. We set out to create a personal shopping partner that is knowledgeable, understands your preferences, and helps you find the right solution for your needs. Key job responsibilities As an Applied Scientist on the team, you will help lead science innovation across multiple teams. You will solve a breadth of problems, ranging from developing state of the art thinking-LLM-based techniques to reason about customers and products; creating semantic representations of products, customers, and context; developing cross-attentive LLM rankers ; training multi-objective ranking and optimization systems; deploying large scale real-time AI systems. You will build tech used by teams across Amazon, while also having a direct connection to hundreds of millions of customers using Amazon to shop. You will improves lives of customers through improvements on offline benchmarks as well as online experiments. About the team We build new experiences powered by Generative models and our new LLM-based AI stack, that provides personalized and multi-modal Natural Language interface to Amazon's billions of products for both hundreds of millions of retail customers as well as internal teams building AI experiences such as Rufus, Alexa+, Interests AI, and multiple confidential initiatives. Come join us on this journey!