Careers

Amazon has built a reputation for excellence with recent examples of being named the #1 most trusted company for customers. To deliver on this reputation for trust, Selling Partner Abuse Prevention team is tasked with identifying and preventing abuse for our customers and brand owners worldwide. Selling Partner Fraud and Abuse Prevention is hiring an Applied Scientist who will research and develop innovative machine learning based approaches to predict the near-term future. We are working on advanced research and we support Patent and publishing papers. The Scientist must understand deeply about Machine Learning methods and love extracting, nurturing and transforming high volume of data into actionable business information and making it readily accessible to stakeholders. Key job responsibilities • Lead the research, design, and implementation of innovative AI solutions for selling partner risk assessment and management • Drive the technical vision for applying AI to transform workforce operations in Trust and Store Integrity organization • Develop novel approaches to automate and enhance risk analysis processes using state-of-the-art language models •Partner with business stakeholders to identify high-impact opportunities for AI-driven transformation • Mentor and guide junior scientists while fostering a culture of innovation • Design and implement evaluation frameworks to measure the impact of AI solutions • Ensure responsible AI development with focus on fairness, transparency, and ethical considerations About the team Trust and Store Integrity Science is a new org established in 2024. We are missioned to leverage the fast evolving AI advancements to transform how we prevent bad actors in our stores, across science, engineering, product and program management, and operations.

The TSI Science team seeks an experienced Applied Science Manager with deep expertise in deep learning and generative AI to lead the development of cutting-edge multi-modal systems. You will manage a team of applied scientists and set the technical direction for building agentic systems that transform multimedia content understanding. This role offers a unique opportunity to create products impacting thousands of professionals while driving operational efficiency at scale. You'll shape Amazon's intelligent platform that converts multi-modal digital evidence—including images, documents, video, audio, and biometrics—into structured data and actionable insights. The platform automates content processing across seller, buyer, and vendor workflows, accelerating decision-making, enhancing seller experience, detecting fraud, and reducing manual intervention in critical business processes. Key job responsibilities As an Applied Science Manager on the TSI Science team, you will: * Lead development of novel algorithms and modeling techniques advancing the state-of-the-art in multimodal systems * Drive direct customer impact through products and services leveraging vision and language technology * Accelerate team development with multi-modal Large Language Models (LLMs) and GenAI in Computer Vision * Build agentic systems for automation at scale

Amazon has launched a new research lab in San Francisco to develop foundational capabilities for useful AI agents. We’re enabling practical AI to make our customers more productive, empowered, and fulfilled. In particular, our work combines large language models (LLMs) with reinforcement learning (RL) to solve reasoning, planning, and world modeling in both virtual and physical environments. Our research builds on that of Amazon’s broader AGI organization, which recently introduced Amazon Nova, a new generation of state-of-the-art foundation models (FMs). Our lab is a small, talent-dense team with the resources and scale of Amazon. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research. We’re entering an exciting new era where agents can redefine what AI makes possible. We’d love for you to join our lab and build it from the ground up! Key job responsibilities You will contribute directly to AI agent development in an applied research role, including model training, dataset design, and pre- and post-training optimization. You will be hired as a Member of Technical Staff.

The Amazon Web Services (AWS) Center for Quantum Computing in Pasadena, CA, is looking to hire a Research Scientist specializing in hardware design for cryogenic environements. The candidate should have expertise in 3D CAD (SolidWorks), thermal and structural FEA (Ansys/COMSOL), hardware design for cryogenic applications, design for manufacturing, and mechanical engineering principles. The candidate must have demonstrated driving designs through full product development cycles (requirements, conceptual design, detailed design, manufacturing, integration, and testing). Candidates must have a strong background in both cryogenic mechanical engineering theory and implementation. Working effectively within a cross-functional team environment is critical. Key job responsibilities Our scientists and engineers collaborate across diverse teams and projects to offer state of the art, cost effective solutions for scaling the signal delivery to AWS quantum processor systems at cryogenic temperatures. Equally important is the ability to scale the thermal performance and improve EMI mitigation of the cryogenic environment. You'll bring passion, enthusiasm, and innovation to work on the following: - High density novel packaging solutions for quantum processor units. - Cryogenic mechanical design for novel cryogenic signal conditioning sub-assemblies. - Cryogenic mechanical design for signal delivery systems. - Simulation driven designs (shielding, filtering, etc.) to reduce sources of EMI within the qubit environment. - Own end-to-end product development through requirements, design reports, design reviews, assembly/testing documentation, and final delivery. A day in the life As you design and implement cryogenic hardware solutions, from requirements definition to deployment, you will also: - Participate in requirements, design, and test reviews and communicate with internal stakeholders. - Work cross-functionally to help drive decisions using your unique technical background and skill set. - Refine and define standards and processes for operational excellence. - Work in a high-paced, startup-like environment where you are provided the resources to innovate quickly. About the team Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be either a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be able to obtain a US export license. If you are unsure if you meet these requirements, please apply and Amazon will review your application for eligibility.

This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Machine Learning Engineer to join our team at Amazon Web Services (AWS). Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply Generative AI algorithms to solve real world problems with significant impact? In this role, you'll work directly with customers to design, evangelize, implement, and scale AI/ML solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their AI transformation journey, providing deep expertise in machine learning, generative AI, and best practices throughout the project lifecycle. As a Machine Learning Engineer within the AWS Professional Services organization, you will be proficient in architecting complex, scalable, and secure machine learning solutions tailored to meet the specific needs of each customer. You'll help customers imagine and scope the use cases that will create the greatest value for their businesses, select and train and fine tune the right models, and define paths to navigate technical or business challenges. Working closely with stakeholders, you'll assess current data infrastructure, develop proof-of-concepts, and propose effective strategies for implementing AI and generative AI solutions at scale. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities - Designing and implementing complex, scalable, and secure AI/ML solutions on AWS tailored to customer needs, including selecting and fine-tuning appropriate models for specific use cases. - Developing and deploying machine learning models and generative AI applications that solve real-world business problems, conducting experiments and optimizing for performance at scale. - Collaborating with customer stakeholders to identify high-value AI/ML use cases, gather requirements, and propose effective strategies for implementing machine learning and generative AI solutions. - Providing technical guidance on applying AI, machine learning, and generative AI responsibly and cost-efficiently, troubleshooting throughout project delivery and ensuring adherence to best practices. - Acting as a trusted advisor to customers on the latest advancements in AI/ML, emerging technologies, and innovative approaches to leveraging diverse data sources for maximum business impact. - Sharing knowledge within the organization through mentoring, training, creating reusable AI/ML artifacts, and working with team members to prototype new technologies and evaluate technical feasibility. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Do you want to join an innovative team of scientists who leverage machine learning and statistical techniques to revolutionize how businesses discover and purchase products on Amazon? Are you passionate about building intelligent systems that understand and predict complex B2B customer needs? The Amazon Business team is looking for exceptional Applied Science to help shape the future of B2B commerce. Amazon Business is one of Amazon's fastest-growing initiatives focused on serving business customers, from individual professionals to large institutions, with unique and complex purchasing needs. Our customers require sophisticated solutions that go beyond traditional B2C experiences, including bulk purchasing, approval workflows, and business-grade service support. The AB-MSET Applied Science team focuses on building intelligent systems for delivering personalized, contextual service experiences throughout the customer lifecycle. We apply advanced machine learning techniques to develop sophisticated intent detection models for business customer service needs, create intelligent matching algorithms for optimal service routing based on multiple variables including customer value, maturity, effort, and issue complexity, build predictive models to enable proactive service interventions, design recommendation systems for self-service solutions, and develop ML models for automated service resolution. As an Applied Scientist on the team, you will design and develop state-of-the-art ML models for service intent classification, routing optimization, and customer experience personalization. You will analyze large-scale business customer interaction data to identify patterns and opportunities for automation, create scalable solutions for complex B2B service scenarios using advanced ML techniques, and work closely with engineering teams to implement and deploy models in production. You will collaborate with business stakeholders to identify opportunities for ML applications, establish automated processes for model development, validation, and maintenance, lead research initiatives to advance the state-of-the-art in B2B service science, and mentor other scientists and engineers in applying ML techniques to business problems.

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! We're looking for a Research Scientist with a background in developing simulations for traffic management algorithms, including expert knowledge in strategic deconfliction, tactical deconfliction, or detect-and-avoid systems. Managing a large number of concurrent autonomous drone flights that share airspace with other autonomous or manned aircraft is a challenging problem. Be part of the team building simulation tools and algorithms to solve this at scale. This role will contribute to a portfolio of simulation tools managing concurrent airspace traffic for aviation systems. This will include developing new methodologies in the areas of conflict detection and resolution, as well as developing related software systems that will be used in operation to enable package delivery at scale. The ideal candidate is comfortable with risk-taking and ambiguity and able to build consensus on critical, controversial technical decisions. If you enjoy the process of solving real-world problems that haven’t been solved at scale anywhere before, Prime Air is right for you. Along the way, we guarantee you’ll get opportunities to be a disruptor, prolific innovator, and a reputed problem solver and directly impact Amazon’s customers worldwide. Key job responsibilities The primary focus of this role will be on modeling traffic management frameworks that use a layered conflict detection and resolution strategy to ensure safe and efficient flight operations. This will include developing fundamental simulation infrastructure code, including discrete event simulation tooling. In addition, it will involve developing expert knowledge of the layers of mitigation and conducting in-depth scientific research on alternative solutions for conflict resolution. The candidate will contribute to significant and impactful systems that will provide value for Amazon customers and will drive these projects from the concept stage through development. This role will include substantial software development in prototyping and production environments.

Amazon Security is seeking a Senior Applied Scientist to lead GenAI acceleration within the Secure Third Party Tools (S3T) organization. The S3T team has bold ambitions to re-imagine security products that serve Amazon's pace of innovation at our global scale. This role will focus on leveraging large language models and agentic AI to transform third-party security risk management, automate complex vendor assessments, streamline controllership processes, and dramatically reduce assessment cycle times. You will drive builder efficiency and deliver bar-raising security engagements across Amazon. Key job responsibilities Own and drive end-to-end technical vision for large-scoped science initiatives focused on third-party security risk management, independently defining research agendas, success metrics, and multi-quarter roadmaps with minimal oversight. Pioneer transformative approaches to automate third-party security review processes using state-of-the-art large language models, designing intelligent systems for vendor assessment document analysis, security questionnaire automation, risk signal extraction, and compliance decision support. Architect and lead development of advanced GenAI and agentic frameworks including multi-agent orchestration, RAG pipelines, and autonomous workflows purpose-built for third-party risk evaluation, security documentation processing, and scalable vendor assessment at enterprise scale. Build ML-powered risk intelligence capabilities that enhance third-party threat detection, vulnerability classification, and continuous monitoring throughout the vendor lifecycle. Serve as strategic thought partner to senior leadership and business stakeholders, translating complex AI capabilities into high-impact third-party security solutions, influencing investment priorities, and delivering measurable risk reduction and operational efficiency. Partner with Software Engineering and Data Engineering as technical co-owner to deploy production-grade ML solutions that integrate seamlessly with existing third-party risk management workflows and scale across the organization. Mentor and elevate scientists and engineers, establishing best practices for security-focused AI development while advancing the state of the art through applied research and publications. About the team Security is central to maintaining customer trust and delivering delightful customer experiences. At Amazon, our Security organization is designed to drive bar-raising security engagements. Our vision is that Builders raise the Amazon security bar when they use our recommended tools and processes, with no overhead to their business. Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Elevate Your Economic Research at the Forefront of Global Retail Innovation We're seeking a brilliant economics researcher to join our dynamic team in Tokyo, where your analytical skills will drive transformative insights across Amazon's global retail ecosystem. As an intern, you'll collaborate with world-class economists, data scientists, and business leaders to solve complex challenges that shape the future of e-commerce. A day in the life Your day will be filled with intellectual exploration and impactful problem-solving. You'll dive deep into large-scale datasets, develop sophisticated econometric models, and translate complex economic research into actionable business strategies. Expect to engage in collaborative discussions, leverage modern analytical tools, and contribute to projects that have real-world implications for our global customers.

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. The Team Our research team is tackling fundamental challenges in visual reasoning that combine generative AI and agentic frameworks. We're investigating novel approaches to how AI systems understand spatial relationships, reason about object interactions, and maintain contextual awareness across time. Working at the intersection of computer vision and large language models, we're developing theoretical frameworks and practical techniques that advance the state-of-the-art in visual AI. As part of the AWS Applied AI Solutions organization, we’re advancing the frontier of visual reasoning and agentic AI technologies. Our vision is to develop sophisticated AI systems that can understand, interpret, and reason about visual information at human-like levels, enabling breakthrough applications across multiple industries. Key job responsibilities Everyone on the team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment that’s more startup than big company. We’ll need to tackle problems that span a variety of domains: computer vision, image recognition, machine learning, real-time and distributed systems. As an Applied Scientist, you will help solve a variety of technical challenges and mentor other scientists. You will tackle challenging, novel situations every day and given the size of this initiative, you’ll have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving problems that, frankly, haven’t been solved at scale before - anywhere. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on millions of people. A key focus of this role will be developing and implementing advanced visual reasoning systems that can understand complex spatial relationships and object interactions in real-time. You'll work on designing autonomous AI agents that can make intelligent decisions based on visual inputs, understand customer behavior patterns, and adapt to dynamic retail environments. This includes developing systems that can perform complex scene understanding, reason about object permanence, and predict customer intentions through visual cues. About the team AWS Solutions As part of the AWS solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. we blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.