Careers

Are you passionate about creating digital experiments that validate innovative automation technologies? Do you excel at using simulation tools to optimize mechanical designs and processes before they're built? Does collaborating with hardware development engineers to revolutionize logistics automation excite you? The Worldwide Innovation and Design team is seeking a Simulation Engineer to lead discrete-event simulations for our Last Mile (AMZL) network technologies. We offer the opportunity to shape the future of automation through digital experimentation while working with world-class engineering teams. Come join us as we revolutionize logistics automation around the world! Key job responsibilities As a Simulation Engineer at Amazon, you will lead the creation of complex discrete-event simulations that validate new technologies early in their development cycle - focussing on process simulations to understand throughput requirements, bottlenecks and operator machine interactions. You will utilize your expertise in simulation software (FlexSim, Emulate 3D) and programming to create digital experiments that optimize processes and influence mechanical designs whether it be robotics, AGV's, conveyors or storage systems. You will have ownership of strategic modeling projects, establish best practices, and influence design decisions through data-driven insights. Your work will directly impact the success of revolutionary automation technologies in our logistics network. Note: there is a preference in this role for Flexsim experience, we will consider candidates without this skill if relevant process and system A day in the life As a Simulation Engineer, your day begins collaborating with Hardware Development Engineers to understand a new automation system's requirements. You'll design simulation experiments using tools like FlexSim or Emulate3D to test critical aspects of the technology: Do we want to validate operational metrics or maybe confirm physical reactions of parcels moving through our tech. Throughout the day, you'll program model parameters, run scenarios, and analyze results to validate design decisions. You'll meet with cross-functional teams to present findings and recommend optimizations. Your afternoon might involve mentoring junior engineers on simulation best practices or coordinating with vendors on complex multi-system simulations. Each day brings new challenges in digitally validating tomorrow's logistics solutions. About the team You will join the System Integration & Performance team within Innovation & Design Engineering, working alongside experts in Data Analytics, Physical Validation, and Integration. Together, these pillars provide essential tools for Hardware Developers to make informed design decisions. Innovation & Design's mission is to discover, test, and enhance new mechatronics technologies (Robots, Conveyors, Sorters) that transform Amazon's last mile logistics operations.

Amazon Sponsored Products is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to Amazon’s Selling Partners and key to driving their long-term growth. We deliver billions of ad impressions and clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving team with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. This position will be part of the Advertiser Growth organization within Sponsored Products. Our team focuses on launching innovative controls that help advertisers create and manage performant SP campaigns. We develop recommendations to help advertisers use these controls effectively and develop state-of-art ML based optimization services to represent our advertisers in the SP marketplace. We strive to improve the ability for advertisers to help shoppers discover relevant products on customer search, browse and detail pages. Key job responsibilities • Seek to understand in depth the Sponsored Products offering at Amazon and identify areas of opportunities to grow our business using AI/ML solutions. • Mentor and guide the applied scientists in our organization and hold us to a high standard of technical rigor and excellence in ML. • Design and lead organization-wide ML roadmaps to help our Amazon shoppers have a delightful shopping experience while creating long term value for our advertisers. • Work with our engineering partners and draw upon your experience to meet latency and other system constraints. • Identify untapped, high-risk technical and scientific directions, and devise new research directions that you will drive to completion and deliver. • Be responsible for communicating our AI/ML innovations to the broader internal & external scientific community.

The Decision Science team within Amazon Devices is seeking an experienced Senior Data Scientist to lead the development and implementation of sophisticated demand forecasting models and customer segmentation analyses that will shape our future product portfolio. Are you excited about making multi-million dollar decisions science- and data-driven? Are you interested in supporting Consumer Hardware device concepts from innovative idea to launch? Do you want to work on a science team focused on scaling a variety of econometric and machine learning models? This could be the role for you! The Decision Science team owns demand estimates and pricing recommendations of concept devices before customers know they exist. We support over 100 device-specific analyses a year on hardware and services ranging from Echo Frames to Kindle Paperwhite to Blink Video Camera. We apply science models to multi-million dollar, one-way door decisions. The successful candidate will excel at exploring and simplifying internal customer business problems, and delivering deliver solutions to those problems that can eventually scale to self service tools. Key job responsibilities As a Data Scientist III at Amazon Devices, you will play a crucial role in shaping our product strategy and launch plans through advanced pre-launch forecasting and customer segmentation analysis. Your primary responsibilities will include: - Develop and execute sophisticated conjoint surveys to gather critical consumer insights for upcoming device launches. - Build and refine demand models using conjoint survey data and historical sales information to produce accurate pre-launch forecasts for new Amazon devices. - Lead the advancement of customer segmentation analysis, identifying key characteristics and behaviors of device purchasers across different product lines. - Collaborate with cross-functional teams including Product Management, Marketing, and Finance to translate data-driven insights into actionable strategies for product development and go-to-market plans. - Design and implement machine learning algorithms to enhance the accuracy of demand forecasts and improve customer segment identification. - Stay current with the latest developments in data science techniques, particularly in the areas of conjoint analysis, demand modeling, and customer segmentation. - Mentor junior data scientists and contribute to the overall growth of the data science practice within Amazon Devices.

Are you excited about solving complex business problems at scale through GenAI? Are you fascinated about the application of Agentic AI and LLMs on real-life scenarios? Are you looking to invent solutions that drive Autonomous Artificial Intelligence? If so, we are looking for you to fill a challenging position on Amazon's Trustworthy Shopping Experience (TSE) team. At TSE, our vision is to guarantee customers a worry-free shopping experience by earning their trust that the products they buy are safe, authentic, and compliant with regulations and policy, and giving them the confidence that Amazon stands behind every product and will make it right in the rare chance anything goes wrong. We do this in close partnership with our selling partners and empower them with best-in-class tools and expertise required to offer a high-quality selection of compliant products that customers trust. When we do this consistently, we help selling partners grow their business and power their long-term success. As a Senior Applied Scientist on the team, you will be responsible for delivering the science solutions required to automate complex manual investigation processes, especially by leveraging LLMs. You will handle Amazon scale use-cases with significant impact to the cost of serving Customers. Key job responsibilities - You invent and design new solutions for scientifically-complex problem areas and/or opportunities in existing or new business initiatives. - You design experiments and define the science approach to solve critical business use-cases for automating manual work that involves unstructured text, documents, images, symbols, etc. - Your work focuses on ambiguous problem areas at the product level, where the business problem or opportunity may not yet be crisply defined. - You drive or heavily influence the design of scientifically-complex software solutions or systems, for which you personally write significant parts of the critical scientific novelty. - You provide a system-wide view and design guidance for solutions that can be brand new or evolve from existing ones. - You apply and set the example for best practices in software engineering, and systematically peer review code written by your team members. - You set standards and proactively drive components to use and improve on state-of-the-art techniques. - You autonomously drive thoughtful discussions with customers, engineers, and scientist peers, and build consensus on larger projects and factor complex efforts into independent tasks that can be performed by you and others. About the team Investigation technology Product team in TSE is responsible for the human-in-the-loop products and technology used in the risk investigations at Amazon. The team is also responsible for reducing the cost of performing the investigations, by automating wherever possible and optimizing the experience where manual interventions are needed. The team leverages state-of-the art technology and GenAI to deliver the products and associated goals.

External job description As a Sr. Applied Scientist, you will be responsible for assessing and optimizing the performance and reliability of our new and emerging category of devices – Kuiper Customer Terminal. Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to un-served and under-served communities around the world. In this role, you will use expertise in physical sciences, theoretical, numerical or empirical techniques to create scalable models representing response of physical systems or devices, including: - Applying domain scientific expertise towards developing innovative analysis and tests to study viability of new materials, designs or processes - Working closely with engineering teams to drive validation, optimization and implementation of hardware design or software algorithmic solutions to improve product and customer risks - Establishing scalable, efficient, automated processes to handle large scale design and data analysis - Conducting research into use conditions, materials and analysis techniques - Tracking general business activity including device health in field and providing clear, compelling reports to management on a regular basis - Developing, implementing guidelines to continually optimize design processes - Using simulation tools like LS-DYNA, and Abaqus for analysis and optimization of product design - Using of programming languages like Python and Matlab for analytical/statistical analyses and automation - Demonstrating strong understanding across multiple physical science domains, e.g. structural, thermal, fluid dynamics, and materials - Developing, analyzing and testing structural solutions from concept design, feature development, product architecture, through system validation - Supporting product development and optimization through application of analysis and testing of complex electronic assemblies using advanced simulation and experimentation tools and techniques

Are you excited about solving complex business problems at scale through GenAI? Are you fascinated about the application of Agentic AI and LLMs on real-life scenarios? Are you looking to invent solutions that drive Autonomous Artificial Intelligence? If so, we are looking for you to fill a challenging position on Amazon's Trustworthy Shopping Experience (TSE) team. At TSE, our vision is to guarantee customers a worry-free shopping experience by earning their trust that the products they buy are safe, authentic, and compliant with regulations and policy, and giving them the confidence that Amazon stands behind every product and will make it right in the rare chance anything goes wrong. We do this in close partnership with our selling partners and empower them with best-in-class tools and expertise required to offer a high-quality selection of compliant products that customers trust. When we do this consistently, we help selling partners grow their business and power their long-term success. As a Senior Applied Scientist on the team, you will be responsible for delivering the science solutions required to automate complex manual investigation processes, especially by leveraging LLMs. You will handle Amazon scale use-cases with significant impact to the cost of serving Customers. Key job responsibilities - You invent and design new solutions for scientifically-complex problem areas and/or opportunities in existing or new business initiatives. - You design experiments and define the science approach to solve critical business use-cases for automating manual work that involves unstructured text, documents, images, symbols, etc. - Your work focuses on ambiguous problem areas at the product level, where the business problem or opportunity may not yet be crisply defined. - You drive or heavily influence the design of scientifically-complex software solutions or systems, for which you personally write significant parts of the critical scientific novelty. - You provide a system-wide view and design guidance for solutions that can be brand new or evolve from existing ones. - You apply and set the example for best practices in software engineering, and systematically peer review code written by your team members. - You set standards and proactively drive components to use and improve on state-of-the-art techniques. - You autonomously drive thoughtful discussions with customers, engineers, and scientist peers, and build consensus on larger projects and factor complex efforts into independent tasks that can be performed by you and others. About the team Investigation technology Product team in TSE is responsible for the human-in-the-loop products and technology used in the risk investigations at Amazon. The team is also responsible for reducing the cost of performing the investigations, by automating wherever possible and optimizing the experience where manual interventions are needed. The team leverages state-of-the art technology and GenAI to deliver the products and associated goals.

Are you looking for an opportunity to build an LLM-based enterprise-grade, highly available, large scale solution? Does it excite you to find patterns and build generic, composable solutions to solve complex problems? Are you looking for inventing newer and simpler ways of building solutions? If so, we are looking for you to fill a challenging position in Alexa Enterprise (AE) team. AE brings the power of Alexa voice assistant to enterprise partners in industries such as hospitality and senior living. We tackle pressing challenges like workforce shortage. We are inventing Large Language Models (LLM)-driven interactions to create memorable moments for users while simultaneously boosting partner revenues and reinforcing brand identity. Beyond managed properties, AE extends Alexa's reach to premium third-party devices, seamlessly integrating with household names like Samsung, LG, and Sonos, thus amplifying its impact across diverse ecosystems. AE team is looking for a passionate, highly skilled and inventive Senior Applied Scientist, with a strong machine learning background, to lead the development and implementation of state-of-the-art ML systems for Alexa Enterprise use cases. As a Senior Applied Scientist in the team, you will play a critical role in driving the development of conversational assistants, in particular those based on Large Language Models (LLM's), that meet enterprise standards. You will handle Amazon-scale use cases with significant impact on our customers' experiences. Key job responsibilities - You will analyze, understand and improve user experiences by leveraging Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in artificial intelligence - You will work on core LLM technologies, including developing best-in-class modeling, prompt optimization algorithms to enable Conversation AI use cases - Build and measure novel online & offline metrics for personal digital assistants and customer scenarios, on diverse devices and endpoints - Create, innovate, and deliver deep learning, policy-based learning, and/or machine learning-based algorithms to deliver customer-impacting results - Perform model/data analysis and monitor metrics through online A/B testing

Our team is at the forefront of machine learning research. Led by scientists including Dean Foster, the team is dedicated to developing innovative RL algorithms and applying them to complex, real-world challenges in Amazon's global inventory and supply chain network. Our focus is not just on advancing theoretical knowledge but also on implementing these insights to optimize operations and enhance customer satisfaction. We foster a collaborative environment where exploration of new ideas and tackling complex problems is encouraged. The supply chain spans a wide range of operations,managing decisions that impact billions of dollars worth of inventory. For scientists passionate about impactful research in machine learning and AI, our team offers a dynamic and fulfilling environment to make a tangible difference in the field and Amazon's operations. Key job responsibilities * Design, implement, and evaluate innovative models, agents, and software prototypes. * Collaborate with a team of experienced scientists to drive technological advancements. * Develop innovative solutions to complex business problems in collaboration with partner teams. * Contribute to Amazon's global science community through collaboration and publication of ground-breaking research. * Engage in research projects that contribute to the wider scientific community, sharing findings through publications in top-tier journals and conferences. A day in the life As a part of our team, you will be working alongside thought leaders like Dean Foster, contributing to academic research and complex, real-world applications. Your work will directly influence Amazon's global inventory planning systems, shaping decisions that affect billions of dollars worth of inventory and a wide array of product lines. You will tackle complex inventory planning challenges using Reinforcement Learning, contributing both to the theoretical aspect of the field and its practical applications. We value innovative thinking and the ability to approach problems from new perspectives.

Amazon Devices is looking for a dynamic, innovative and accomplished Applied Scientist to work on machine learning and data science initiatives to help customers discover Devices products and enabled stakeholders make informed product decisions. Are you excited by the prospect of analyzing terabytes of data and leveraging state-of-the-art data science and machine learning techniques to solve real world problems? Do you like to own business problems/metrics of high ambiguity where you get to define the path forward for success for initiatives? You will get an opportunity to act as a thought leader, work backwards from the customer needs, dive deep into data to understand the issues, conceptualize and build algorithms and collaborate with cross-functional teams. You will take the lead on developing advanced ML systems that are key to reaching our customers with the right recommendations at the right time. Your work will directly impact the success of Amazon's growing Devices business. Key job responsibilities Key job responsibilities * Design, prototype and test many possible hypotheses in a high-ambiguity environment, making use of both analysis and business judgment. * Collaborate with software engineering teams to integrate successful experiments into large-scale, highly complex Amazon production systems. * Promote the culture of experimentation and applied science at Amazon. * Excellent communication and presentation skills working with multiple peer groups and different levels of management * Influence and continuously improve a sustainable team culture that exemplifies Amazon’s leadership principles. A day in the life You will work with other scientists, engineers, product managers, and marketers to develop new products that benefit our customers and help us reach our business goals. You will own solutions from end to end: conceptualization, prioritization, development, delivery, and deploy in production. About the team We are a full stack science team that empowers product, marketing, and other business leaders to better understand customers who use Amazon devices, make decisions on product development or optimization, and measure the effectiveness of their efforts against our customer’s expectation. Our focus area is to build analytical frameworks that help the organization easily access data, better understand the decisions customers are making and why, and assess customer satisfaction.

Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. The ATT team, based in Bangalore, is responsible for ensuring that ads are relevant and are of good quality, leading to higher conversion for the sellers and providing a great experience for the customers. We deal with one of the world’s largest product catalog, handle billions of requests a day with plans to grow it by an order of magnitude and use automated systems to validate tens of millions of offers submitted by thousands of merchants in multiple countries and languages. In this role, you will build and develop ML models to address content understanding and labelling problems in Ads. These models will rely on a variety of visual and textual features requiring expertise in both domains. These models need to scale to multiple languages and countries. You will collaborate with engineers and other scientists to build, train and deploy these models. As part of these activities, you will develop production level code that enables labelling of advertising assets and moderation of millions of ads submitted each day.