Careers

We are seeking a Human-Robot Interaction (HRI) Research Scientist to develop cutting-edge interactions that make robots feel alive, personal, and fun. In this role, you will focus on verbal and non-verbal conversational systems, social dynamics, memory, and long-term relationship formation between robots, their environments, and the people they interact with. Your contributions will be essential in advancing robotics by enabling expressive, socially intelligent, and trustworthy interactions between robots and humans.

We are looking for an Applied Scientist II to build the AI behind Auto Optimization: agentic systems that automatically optimize advertisers' campaigns on their behalf. Guided by an advertiser's standing instructions, these agents observe how a campaign is performing, reason about what to change, and act on it continuously as conditions in the marketplace shift. Optimizing a campaign well is a collection of decisions. It means working across every control an advertiser has at once: the keywords and products they target, the bids they set, the budgets they allocate, and where their ads appear, all aligned with the preferences of the advertiser. These choices are connected, since a change to targeting changes the right bid, and a change in bids changes how budget should be spent. You will build agents that make these decisions together rather than one lever at a time, and that adapt across many different campaign types and advertiser goals, from growing sales on established products to reaching new customers and launching new ones. Working backwards from the needs of millions of advertisers, you will solve ambiguous problems, invent new methods, and deliver them into a live product that manages real campaigns. You will stay deeply hands-on with the hardest technical problems, collaborate with product and engineering partners on approach, and help raise the quality of the team's science. Key job responsibilities - Build agentic systems that automatically optimize campaigns on an advertiser's behalf, working holistically across every control they have (targeting, bids, budgets, and placements) rather than one lever at a time, and generalizing across many campaign types and advertiser goals, from scaling a proven product to reaching new customers and launching something new. - Encode the dynamics of the auction and marketplace into how the agent reasons, balancing advertiser return, shopper experience, and marketplace health. - Turn raw signal into intelligence by defining and curating the datasets that train and evaluate these agents, from campaign and marketplace data to auction and bid/budget signals, impressions, clicks, conversions, and search-term performance. - Push the frontier of agent design, building the core of the agent itself: planning, tool use (for example, auction simulation, ML models, and optimization routines), and long-horizon reasoning across decisions that interact, and writing the production-quality, critical-path code that carries it from prototype to launch. - Set the bar for trust by developing the evaluation and safety methods that make it trustworthy to let an agent act on live campaigns and real budgets. - Grow with a team that grows the field: contribute to our scientific agenda, learn alongside strong scientists and engineers, and share your work with the broader community. About the team The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through the latest generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. This team within Sponsored Products and Brands is focused on guiding and supporting millions of advertisers to meet their advertising needs of creating and managing ad campaigns. At this scale, the complexity of diverse advertiser goals, campaign types, and market dynamics creates both a massive technical challenge and a transformative opportunity: even small improvements in guidance systems can have outsized impact on advertiser success and Amazon's retail ecosystem. Our vision is to build a highly personalized, context-aware agentic advertiser guidance system that leverages LLMs together with tools such as auction simulations, ML models, and optimization algorithms. This agentic framework will operate across both chat and non-chat experiences in the ad console, scaling to natural language queries as well as autonomously managing campaigns based on deep understanding of the advertiser. To execute this vision, we collaborate closely with stakeholders across Ad Console, Sales, and Marketing to identify opportunities, from high-level product guidance down to granular keyword recommendations, and deliver them through a tailored, personalized experience. Our work is grounded in state-of-the-art agent architectures, tool integration, reasoning frameworks, and model customization approaches (including tuning, MCP, and preference optimization), ensuring our systems are both scalable and adaptive.

Are you excited about leading a team of scientists to solve complex, high-impact problems using machine learning and data-driven approaches? At Amazon Advertising Sales, we are looking for an experienced Applied Science Manager who can build, grow, and guide a team that delivers research and production-quality models at scale. In this role, you will own the strategic direction of your team's scientific roadmap, partner closely with business and technical leaders, and ensure your team's work directly shapes important decisions and customer-facing products. You will bridge the gap between science, technology, and business — translating ambiguous challenges into clear research agendas and actionable results. We are specifically looking to build AI agents that can operate accurately at large scale, helping transform the way account teams operate and optimize their end-to-end workflows. We are looking for a deeply scientific leader that brings their expertise in Natural Language Processing, Large Language Models, Reinforcement Learning, Deep learning and/or Recommender Systems to bring exciting new products come to life. If you are a thoughtful, collaborative leader who thrives on turning scientific innovation into measurable impact, we want to hear from you. Key job responsibilities - Lead and manage a team of applied scientists and analysts, setting the strategic direction and roadmap for scientific research that influences organizational goals and annual planning processes. - Partner with business and technical stakeholders to define vision, priorities, and success criteria — ensuring your team builds the right solutions at the right level of fidelity and that final outputs are ready to inform business decisions or move to production. - Evaluate and improve machine learning model accuracy and performance using rigorous experimentation, feature engineering, and hyperparameter optimization, while establishing a team culture focused on reproducibility and scientific rigor. - Hire, develop, and mentor scientists and technical contributors, providing growth opportunities and empowering team members to take ownership of key workstreams and deliver results independently. - Identify opportunities for new analysis, efficiency improvements, and generative AI integration, allocating resources effectively and proactively mitigating risks before they become roadblocks. A day in the life You start your morning reviewing experiment results with your scientists, asking probing questions about model assumptions and business relevance. Mid-morning, you join a cross-functional meeting with engineering and product partners to align on priorities for an upcoming launch. After lunch, you conduct a one-on-one with a team member, coaching them on a new research proposal. Later, you draft a narrative summarizing your team's quarterly progress and outline next steps for leadership review. Throughout, you balance hands-on technical guidance with strategic planning to keep your team delivering high-quality science. About the team Sales AI is focused on applying scientific research and machine learning to solve real problems that matter to Amazon and its advertising customers. We value intellectual curiosity, collaboration, and a commitment to building inclusive, high-performing teams. We believe that great science happens when people with different perspectives work together toward a shared mission. As we continue to grow, you will play a key role in shaping the team's direction, expanding our capabilities, and ensuring our work has lasting impact across the business.

Ready to Transform Amazon's Procurement Systems? Are you passionate about building scalable solutions that impact how Amazonians get their work done? Join us in revolutionizing Amazon's procurement technology landscape through advanced analytics and machine learning. We're seeking a talented Data Scientist to help build the next generation of procurement applications from the ground up. This is your opportunity to work on high-impact systems that combine advanced search capabilities, AI-powered assistance. About This Role As a Data Scientist in the Global Corporate Procurement (GCP) Tech team, you'll be instrumental in building modern, AI/ML-powered applications that transform Amazon's procurement systems. You'll work on a greenfield initiative to create innovative solutions leveraging machine learning, natural language processing, and predictive analytics that make procurement faster, smarter, and more intuitive for Amazonians worldwide. This role offers the unique opportunity to develop data-driven systems leveraging AI/ML services, modern statistical modeling techniques, and generative AI capabilities. You'll collaborate with experienced data scientists, engineers, and cross-functional partners to deliver solutions that will eventually serve Amazon's global workforce. What You'll Do You'll design, develop, and deploy scalable machine learning models and data pipelines that power Amazon's procurement ecosystem. Working in an agile environment, you'll take ownership of analytical solutions from conception through production deployment, contributing to technical decisions alongside experienced data scientists and engineers. Your work will directly impact the daily experience of Amazonians as they procure goods and services. Through collaboration with product managers, UX designers, and fellow data scientists, you'll translate complex business requirements into elegant data-driven solutions using advanced analytics, NLP, and AI/ML techniques. Key job responsibilities * Use data analyses and statistical techniques to develop solutions to improve customer experience and to guide business decision making * Identify predictors and causes of business-related problems and implement novel approaches related to forecasting and prediction * Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations * Collaborate with multiple teams as a leader of quantitative analysis and where you develop solutions that utilize the highest standards of analytical rigor and data integrity * Analyze and solve business problems at their root

Amazon Robotics is transforming warehouse automation through edge AI and machine learning applied to real-world robotics challenges. We're seeking a Research Scientist to advance our mobile manipulation capabilities by developing novel learning-based approaches that enable robots to navigate and manipulate objects in dynamic fulfillment environments. This role offers the opportunity to conduct original research and translate state-of-the-art findings into production systems operating at Amazon's unprecedented scale. Key job responsibilities Research and Algorithm Development: Formulate novel research problems in robot learning and manipulation, design new model architectures, validate hypotheses through rigorous experimentation, and advance the state of the art in learning-based robotics. Data Strategy and Pipeline Design: Define data requirements for research initiatives, design scalable collection and curation strategies, establish governance and provenance standards, and build reusable pipelines ensuring data quality and reproducibility. Experimentation and Scientific Validation: Design and execute experiments in simulation and real-world embodiments, develop evaluation methodologies and benchmarks, perform ablation studies and statistical analyses, and iterate systematically to advance model performance. Prototyping and Research Infrastructure: Develop clean, well-documented research codebases, build experimentation frameworks and evaluation tooling, contribute to shared training infrastructure, and implement interfaces for broader robotics integration. Scientific Leadership and Publication: Drive an independent research agenda aligned with team objectives, publish at top-tier venues (e.g., RSS, CoRL, ICRA, NeurIPS), identify research gaps through literature reviews, and present findings via technical reports and talks. Cross-Functional Collaboration: Partner with scientists, engineers, and leaders across teams to translate research into deployable solutions, mentor junior researchers, contribute to the team's scientific culture, and support integration with robotics hardware teams. A day in the life If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart, collaborative team of enthusiastic doers that work passionately to apply innovative advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun!

We are seeking an Applied Scientist to contribute to the research and development of novel security validation and monitoring techniques for AI systems at scale. You will own and contribute to four critical work-streams: 1. Real-Time Agent Monitoring Design and implement scientific approaches for continuous behavioral analysis of AI agents in production—detecting anomalous actions, prompt injection exploitation, and policy violations in real time. 2. Protection & Automated Remediation Invent and deliver novel protection technologies and automated remediation techniques, building on research in security, cryptography, privacy, automated reasoning, and other domains, to enable safe and secure agentic AI models and AI applications. 3. AI Application and Capabilities Validation Invent and deliver scalable methodologies for security testing of AI applications and AI capabilities (e.g. MCP, skills), including adversarial robustness evaluation, safety guardrail bypass detection, tool-use authorization boundaries, and trust boundary verification. 4. AI Asset Discovery & Inventory Research and build scalable techniques to discover, identify, and catalog automatically all AI-enabled applications, services, and capabilities across the company—maintaining a comprehensive, continuously updated database of AI assets. Key job responsibilities Key job responsibilities Invent • Identify and frame new research challenges in AI security where problems are ill-defined and require novel scientific paradigms at the product level. • Contribute to the team's scientific agenda for agent monitoring, protection, remediation, validation research, and AI asset discovery. • Publish research results at peer-reviewed internal and external venues (e.g., USENIX Security, ACM CCS, IEEE S&P, NeurIPS, ICML security workshops, ICSE, PETS) when appropriate. • Articulate key scientific challenges of current and future AI security threats and deliver novel research to address them. • Design, implementation, and successful delivery of scientifically complex security solutions into production—both brand new systems and evolutions of existing ones. • Write significant portions of critical-path code for detection models, validation engines, protection technologies, and asset discovery / classification systems. • Assess and select appropriate technologies (e.g., data protection, private inference, graph-based anomaly detection, NLP-based service classification, code/traffic analysis for AI fingerprinting) for production systems. • Use best practices in scientific methodology and software engineering across the team; provide insightful peer reviews of code, design, and architecture artifacts. • Deliver solutions that are inventive, maintainable, scalable, and extensible. Influence • Autonomously drive discussions with security engineers, software engineers, product managers, and scientist peers across multiple teams. • Build consensus on larger cross-team security initiatives and factor complex efforts into independent workstreams. • Identify and resolve endemic problems, including areas where current security tooling limits innovation of partner teams. • Contribute to the broader internal and external scientific communities as a subject matter expert in AI security. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

The Foundational AI (FAI) team is looking for a passionate, talented, and inventive Applied Scientist with a strong deep learning background, to build industry-leading Generative Artificial Intelligence (GenAI) technology with Large Language Models (LLMs). Key job responsibilities As an Applied Scientist with the FAI team, you will support the development of RL Gyms, assess their usefulness for the frontier model advancement and build techniques to advance the state of the art with LLMs. You will support the foundational model development in an applied research role. Your work will directly impact our customers in the form of products and services that make use of GenAI technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in LLMs. A day in the life You start your morning reviewing experimental results from a model training run you kicked off the previous afternoon, analyzing metrics and refining your approach. By mid-morning, you are whiteboarding a new algorithmic design with engineering partners, working through system integration details. After lunch, you lead a science review where you present findings and gather feedback from peers. Later, you pair with a junior scientist to debug a data pipeline issue, turning it into a coaching moment. Your day wraps up drafting a section of a research paper capturing your team's latest results. About the team The FAI team has a mission to push the envelope in GenAI with LLMs, in order to provide the best-possible experience for our customers.

Work on ML teams building large-scale forecasting and optimization systems that power Amazon’s global transportation network and directly impact customer experience and cost. As an Applied Scientist II, you will set scientific direction, mentor applied scientists, and partner with engineering and product leaders to deliver production-grade ML solutions at massive scale. Key job responsibilities 1. Lead and grow a high-performing team of Applied Scientists, providing technical guidance, mentorship, and career development. 2. Define and own the scientific vision and roadmap for ML solutions powering large-scale transportation planning and execution. 3. Guide model and system design across a range of techniques, including tree-based models, deep learning (LSTMs, transformers), LLMs, and reinforcement learning. 4. Ensure models are production-ready, scalable, and robust through close partnership with stakeholders. Partner with Product, Operations, and Engineering leaders to enable proactive decision-making and corrective actions. 5. Own end-to-end business metrics, directly influencing customer experience, cost optimization, and network reliability. 6. Help contribute to the broader ML community through publications, conference submissions, and internal knowledge sharing. A day in the life Your day includes reviewing model performance and business metrics, guiding technical design and experimentation, mentoring scientists, and driving roadmap execution. You’ll balance near-term delivery with long-term innovation while ensuring solutions are robust, interpretable, and scalable. Ultimately, your work helps improve delivery reliability, reduce costs, and enhance the customer experience at massive scale.

Building large-scale forecasting and optimization systems that power Amazon’s global transportation network and directly impact customer experience and cost. Key job responsibilities 1. Guide model and system design across a range of techniques, including tree-based models, deep learning (LSTMs, transformers), LLMs, and reinforcement learning. 2. Ensure models are production-ready, scalable, and robust through close partnership with stakeholders. 3. Partner with Product, Operations, and Engineering leaders to enable proactive decision-making and corrective actions. 4 Own end-to-end business metrics, directly influencing customer experience, cost optimization, and network reliability. 5. Help contribute to the broader ML community through publications, conference submissions, and internal knowledge sharing.

How does Amazon decide which fulfillment center ships your order, which truck carries it, and how to keep promises across hundreds of millions of packages daily? How does it decide how many trucks and how much labor are required to ship orders across the network? SCOT Fulfillment Optimization (FO) owns the optimization and forecasting science behind these decisions. We are seeking Applied Scientists to join the FO Science & Tech team in Barcelona (alternatively: Luxembourg or London) with a strong academic background in optimization, machine learning, and/or time-series forecasting. • You will design and build state-of-the-art machine learning and optimization models that power Amazon's fulfillment decisions at an unprecedented scale across two core scientific pillars: • Large-Scale Optimization and Planning: Designing planning systems for order assignment and resource utilization, while balancing multi-objective cost-speed tradeoffs to enable controllers to steer millions of shipments per hour optimally. • Demand Forecasting & Predictive ML: Developing time-series forecasts for customer demand, incorporating contextual information (weather, sales, order properties), and modeling uncertainty for core planning systems. Basic qualifications • PhD in Operations Research, Applied Mathematics, Computer Science, or related field (or equivalent experience) • Strong programming skills (Python preferred; experience with optimization solvers a plus) • Research experience in one or more: • Large-scale mathematical programming (LP, MIP, decomposition methods) • Combinatorial optimization (assignment, scheduling, network flows) • Multi-objective optimization and control • Large-scale time-series forecasting (GenAI models, probabilistic forecasting, uncertainty quantification) • Causal inference (spatiotemporal causal modeling, offline policy evaluation) Preferred qualifications • Experience building optimization systems that run in production at scale • Being comfortable with ambiguity and fast iteration cycles • Publications in relevant venues Key job responsibilities Design and implement optimization and forecasting models for large-scale fulfillment problems, from order assignment to network flow control. Build research prototypes end-to-end: from problem formulation through scalable implementation to production validation. Analyse complex tradeoffs (cost, speed, capacity, accuracy) and translate findings into actionable recommendations for leadership and operations teams. Collaborate with engineers to bring science solutions into production systems serving millions of customer orders daily. A day in the life You formulate an optimization or forecasting problem on a whiteboard with teammates, then prototype it in Python with real data by the afternoon. You run experiments against production-scale datasets, iterate on the model, and present results to stakeholders who will use them to make network decisions next week. Some days you dive deep into solver performance; other days you're explaining a Pareto frontier to an operations leader. You collaborate with large engineering and product teams to bring your solutions into systems serving millions of customers. Alongside fast-turnaround prototypes, you own long-term research bets, the kind that reshape how Amazon's fulfillment network operates at scale. Your work goes live. About the team SCOT Fulfillment Optimization Science & Tech (FO SnT) is the applied research team behind Amazon's fulfillment decision-making systems. We decide how orders get assigned to warehouses, how capacity is allocated across the network, and how cost and speed tradeoffs are managed in real time, at global scale. Our models influence billions of euros in annual operational spend. They protect sites from overload during peak, reduce transportation costs and CO2 emissions, and ensure customers receive their packages when promised. Leadership relies on our science to make investment decisions worth hundreds of millions. We are practitioners of large-scale optimization: MIP formulations, decomposition methods, approximation algorithms, and parallelisation. We use machine learning where it sharpens our decisions, including forecasting, learned heuristics, and multi-armed bandits. We pick the right tool for the problem, not the fashionable one. You will work alongside Senior and Principal scientists, and collaborate with Amazon Scholars and academic partners who bring frontier research into our applied problems. We code our prototypes to be production-ready and collaborate with large engineering teams to ship systems, not papers. Above all, we have fun solving hard real-world problems at real-world speed, failing, learning, and shipping along the way.