Careers

Are you excited about developing state-of-the-art Machine Learning, Natural Language Processing, Deep Learning and Computer Vision algorithms and designs using large data sets to solve real world problems? Do you have proven analytical capabilities and can multi-task and thrive in a fast-paced environment? Do you want to build a foundation for your career after your Master's or Ph.D program at an industry-leading company? You enjoy the prospect of solving real-world problems that, quite frankly, have not been solved at scale anywhere before. Along the way, you’ll get opportunities to be a disruptor, prolific innovator, and a reputed problem solver—someone who truly enables machine learning to create significant impacts. As an Applied Scientist, you will bring statistical modeling and machine learning advancements to data analytics for customer-facing solutions in complex industrial settings. You will be working in a fast-paced, cross-disciplinary team of researchers who are leaders in the field. You will take on challenging problems, distill real requirements, and then deliver solutions that either leverage existing academic and industrial research, or utilize your own out-of-the-box pragmatic thinking. In addition to coming up with novel solutions and prototypes, you may even need to deliver these to production in customer facing products

Do you want to join an innovative team of scientists who use machine learning and statistical techniques to create state-of-the-art solutions for providing better value to Amazon’s customers? Do you want to build and deploy advanced algorithmic systems that help optimize millions of transactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Machine Learning and Data Sciences team for India Consumer Businesses. If you have an entrepreneurial spirit, know how to deliver, love to work with data, are deeply technical, highly innovative and long for the opportunity to build solutions to challenging problems that directly impact the company's bottom-line, we want to talk to you. Major responsibilities - Use machine learning and analytical techniques to create scalable solutions for business problems - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes - Design, development, evaluate and deploy innovative and highly scalable models for predictive learning - Research and implement novel machine learning and statistical approaches - Work closely with software engineering teams to drive real-time model implementations and new feature creations - Work closely with business owners and operations staff to optimize various business operations - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation - Mentor other scientists and engineers in the use of ML techniques Key job responsibilities Use machine learning and analytical techniques to create scalable solutions for business problems Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes Design, develop, evaluate and deploy, innovative and highly scalable ML models Work closely with software engineering teams to drive real-time model implementations Work closely with business partners to identify problems and propose machine learning solutions Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model maintenance Work proactively with engineering teams and product managers to evangelize new algorithms and drive the implementation of large-scale complex ML models in production Leading projects and mentoring other scientists, engineers in the use of ML techniques About the team International Machine Learning Team is responsible for building novel ML solutions that attack India first (and other Emerging Markets across MENA and LatAm) problems and impact the bottom-line and top-line of India business. Learn more about our team from https://www.amazon.science/working-at-amazon/how-rajeev-rastogis-machine-learning-team-in-india-develops-innovations-for-customers-worldwide

RBS (Retail Business Services) Tech team works towards enhancing the customer experience (CX) and their trust in product data by providing technologies to find and fix Amazon CX defects at scale. Our platforms help in improving the CX in all phases of customer journey, including selection, discoverability & fulfilment, buying experience and post-buying experience (product quality and customer returns). As a Sciences team in RBS Tech, we focus on foundational ML research and develop scalable state-of-the-art ML solutions to solve the problems covering customer experience (CX) and Selling partner experience (SPX). We work to solve problems related to multi-modal understanding (text and visual), supervised and unsupervised techniques, multi-task learning, multi-label classification, aspect and topic extraction for Customer Anecdote Mining, product similarity, using GenAI, LLMs, NLP and Computer Vision. Key job responsibilities As an Applied Science Manager, you will be responsible to design and deploy scalable GenAI, NLP and Computer Vision solutions that will impact the content visible to millions of customer and solve key customer experience issues. You will Lead scientists on the team and oversee research and development projects at various stages ranging from initial exploration to deployment into production systems. You will partner with business and engineering teams to identify and solve large and significantly complex problems that require scientific innovation. You will help the team leverage your expertise, by coaching and mentoring. You will contribute to the professional development of colleagues, improving their technical knowledge and the engineering practices. You will create the environment in the team to file for patents and/or publish research work where opportunities arise. You will impact the large product strategy, identifies new business opportunities and provides strategic direction to the team.

We are seeking a Member of Technical Staff — Mechanical Engineer to lead the structural and electromechanical design of advanced high degree-of-freedom robotic systems within a frontier AI and robotics research lab. You will own the mechanical architecture of our robotics platform end-to-end: actuator selection, joint design, thermal management, cable routing, sensing integration, and structural optimization — all under the demanding constraints of a high-DoF system that must be lightweight, robust, and production-viable. This is a unique opportunity to define the physical design direction of a next-generation robotics platform from first principles. The ideal candidate has deep experience designing complex robotic systems and scaling hardware from concept through prototyping to production. You thrive on analytical problem solving, possess strong intuition for structural and electromechanical tradeoffs, and are equally comfortable in CAD and on the shop floor. You will be the technical lead of a small team of talented mechanical engineers while collaborating closely with electrical, firmware, controls, and AI research teams to set the mechanical and structural direction of the platform. Beyond core platform development, this role offers real latitude to push into novel territory — novel actuation methods, advanced sensor integration, or new approaches to mechatronic packaging. If you have research instincts alongside shipping discipline, you'll find an environment that rewards both. We're looking for someone who wants to be the technical authority on how a high-performance robot is physically built, not just a contributor to the effort. What You Bring: - A systems-thinking mindset with a strong grasp of cross-domain engineering tradeoffs. - A bias toward action: comfortable building, testing, and iterating rapidly. - A collaborative and communicative working style — especially in multi-disciplinary research environments. - A passion for robotics and advancing the state of the art in intelligent, capable machines. Key job responsibilities - Lead mechanical design of robotic subsystems and full platforms, including structures, joints, enclosures, and mechanisms for a research environment. - Own kinematic, dynamic, and structural analyses to guide the design and optimization of full systems and subsystems of high-DoF robots - Specify and integrate actuators and motors for high-torque density applications in high-degree-of-freedom systems. - Drive rapid iteration and prototyping cycles — from concept sketches through functional hardware — to accelerate learning and compress development timelines in a fast-paced R&D environment. - Partner with the AI research team to establish simulation pipelines that enable rapid exploration of mechanical design space, informing actuator choices, structural topology, and system-level tradeoffs before committing to physical builds. - Contribute to thermal management strategies for motors, sensors, and embedded compute hardware. - Integrate sensors such as lidar, stereo cameras, IMUs, tactile sensors, and compute modules into compact, functional assemblies. - Design and route cabling and wire harnesses, ensuring reliability, serviceability, and thermal/electrical integrity. - Prototype and test mechanical systems; support hands-on builds, debug sessions, and field testing. - Conduct root cause analysis on system-level failures or performance issues and implement design improvements. - Apply Design for Manufacturing (DFM) and Design for Assembly (DFA) principles to transition prototypes into scalable builds (10s–100s of units). - Collaborate with cross-functional teams in electrical engineering, controls, perception, and research to meet research and product goals. About the team Frontier AI & Robotics (FAR) is the team at Amazon building the next generation of embodied intelligence. FAR drives the development and implementation of advanced AI models within Amazon’s operations that enable robots to see, reason, and act on the world around them, supporting a number of different warehouse automation tasks.

We are seeking an Applied Scientist to join a science team within Amazon Customer Service that is reimagining how customers are connected with the right support experience. This is a role at the intersection of representation learning, behavioral modeling, and large-scale experimentation where you will see your science deployed in production systems serving real-time decisions. Key job responsibilities - Develop machine learning models that capture how service associates perform across different problem types and how their capabilities evolve over time - Power intelligent routing decisions across hundreds of millions of annual customer contacts - Directly improve both customer experience and associate satisfaction through model-driven decisions - Work at the intersection of representation learning, behavioral modeling, and large-scale experimentation - Deploy science into production systems serving real-time decisions

This role will develop Economic and Econometric models and thought leadership on projects that span our business, with a particular focus on supply chain and inventory selection. Through the lens of economics, you will develop a deeper understanding of how customers value our selection and interact with Amazon's store to make shopping easier. You will be a key scientist, advising Amazon leaders how to evaluate selection and understand customers. You will work on developing frameworks and scaleable, repeatable models supporting optimal pricing and policies for Amazon's business. You will partner with science and technology teams across Amazon including Supply Chain, Operations, Retail, FBA, Consumer Pricing, and Finance. Key job responsibilities The ideal candidate will have extensive Economics knowledge, demonstrated strength in practical and policy relevant structural econometrics, strong collaboration skills, proven ability to lead highly ambiguous and large projects, and a drive to deliver results. Ability to incorporate AI tools and methods into your work is highly valued. They will work closely with Economists, Data/Applied Scientists, Software Engineers and Product Managers to integrate economic insights into policy and systems production. About the team The Stores Economics and Sciences team is a central science team that supports Amazon's Retail and Supply Chain leadership. We tackle some of Amazon's most challenging economics and machine learning problems, where our mandate is to impact the business on massive scale.

Your Next Big Challenge Starts Here You've spent years mastering machine learning. Now imagine applying that expertise where it actually reaches billions of people — every single day. At Amazon Ads, we're not just running ads. We're re-inventing the entire advertising experience using generative AI, large language models, and next-generation ML. From the moment a brand crafts a campaign to the instant a customer discovers something they love — your science powers it all. Billions of impressions. Millions of clicks. Petabytes of data. And you — at the center of it. Why This Role Will Excite You Unmatched scale and resources. You'll have access to computational power and datasets most scientists only dream about. Build solutions that don't just work in a notebook — they work at planet scale. Breadth that keeps you sharp. One quarter you might be optimizing real-time bidding systems. The next, you're building creative AI that generates ad content. Ranking, personalization, NLP, computer vision, LLMs — it's all on the table. Your ideas ship. This isn't a research lab where papers collect dust. You'll take models from concept to production, run A/B experiments, and see your work move metrics that matter — for advertisers, customers, and the business. People who push you forward. You'll collaborate with world-class engineers, scientists, and product leaders who are just as passionate about solving hard problems as you are. What You'll Actually Do Research and build next-generation ML solutions — including generative AI and LLM applications — that transform how advertising works Own end-to-end projects: from messy, ambiguous problems to deployed, production-grade models Design experiments that validate your hypotheses and measure real business impact Build models that balance what's best for customers and advertisers — because great advertising should feel helpful, not intrusive Work cross-functionally with engineers, PMs, and fellow scientists to ship fast and iterate faster Develop scalable ML pipelines that optimize monetization without sacrificing customer experience Where This Takes Your Career Whether you want to go deep as a technical IC or grow into people leadership — both paths are real here. You'll have opportunities to: Lead high-visibility technical initiatives Mentor and grow other scientists Shape strategy alongside senior leadership Build a reputation in a community that genuinely values scientific excellence Your work won't just be seen internally — it'll impact millions of customers and advertisers worldwide. Watch Scientists at Amazon Ads Talk About Their Work https://www.youtube.com/watch?v=vvHsURsIPEA Learn More About Amazon Ads https://advertising.amazon.com/ Basic Qualifications 5+ years building ML models for real business applications PhD, or Master's degree + 6 years of applied research experience Strong programming skills in Python, Java, C++, or similar Hands-on experience with deep learning and neural network methods Preferred Qualifications Experience with tools like scikit-learn, TensorFlow, PyTorch, Spark MLLib, MxNet, numpy, scipy Experience with large-scale distributed systems (Hadoop, Spark, etc.)

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! We are looking for a self-motivated, passionate and resourceful Applied Scientist to bring diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. You will spend your time as a hands-on machine learning practitioner and a research leader. You will play a key role on the team, building and guiding machine learning models from the ground up. At the end of the day, you will have the reward of seeing your contributions benefit millions of Amazon.com customers worldwide. Key job responsibilities - Develop AI solutions for various Prime Video Personalization systems using Deep learning, GenAI, Reinforcement Learning, and optimization methods; - Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end; - Design and conduct offline and online (A/B) experiments to evaluate proposed solutions based on in-depth data analyses; - Effectively communicate technical and non-technical ideas with teammates and stakeholders; - Stay up-to-date with advancements and the latest modeling techniques in the field; - Publish your research findings in top conferences and journals. About the team Prime Video Growth Science team owns science solution to power online new content experience and offline experience on various devices, from sourcing, relevance, ranking, to name a few. We work closely with the engineering teams to launch our solutions in production.

We’re looking for a Research Scientist to join a team that measures and explains how over 2.4 million sellers and vendors experience selling on Amazon. You’ll apply survey science, psychometrics, and applied statistics to help drive meaningful change at Amazon on behalf of Sellers. In this role, you’ll work across a variety of research methodologies to optimize our data collection, create scalable analytical approaches, and deep dive the Seller experience to create rigorous, quantitative insights that senior leaders use to set strategy. Key job responsibilities Key Job Responsibilities - Apply psychometric and survey methodology techniques (e.g., IRT, factor analysis, scale development, single-item indicators) to measure seller experience constructs with scientific rigor - Contribute to frameworks that link seller attitudinal data to behavioral outcomes and identify high-impact opportunity areas - Design and execute statistical analyses including regression modeling, significance testing, and driver analysis to identify what matters most to sellers - Apply observational causal evaluation methods to estimate the effects of policy changes, product launches, and platform interventions on seller experience - Build and maintain analytical pipelines that transform raw survey data into production-ready metrics, reports, and dashboards - Analyze open-ended survey responses using text classification, thematic coding, and natural language processing techniques - Monitor and improve survey response rates, sampling methodology, and data quality - Productionalize research code: take analyses from prototype to automated, reproducible pipelines that run reliably in production environments - Communicate findings clearly to technical and non-technical audiences through written reports, data visualizations, and presentations - Collaborate with cross-functional partners to translate business questions into well-defined research problems and scientific metrics - Document research methods, assumptions, and limitations transparently to ensure reproducibility A day in the life Your day typically starts with the data. You might spend the morning reviewing satisfaction trends, investigating a shift in a key metric, and pulling together an analysis that explains what’s driving it. You’ll regularly meet with external teams to help them understand how a proposed product will affect seller sentiment and what the data says they should prioritize. You’ll also spend time in R or Python building, training, or testing models to improve how we measure and act on sentiment data. About the team Our team owns the research and measurement infrastructure that tracks satisfaction across all 2.1 million selling partners on Amazon, spanning Seller Central, Next Gen Selling, and Mobile. We sit at the intersection of data and strategy, partnering with teams across product, design, and engineering to advocate for seller experience improvements. This is a high-visibility team where the work is consequential, the stakeholders are senior, and the problems are genuinely hard.

Amazon's Supply Chain is the backbone of the fastest growing e-commerce business in the world, and planning it is one of the largest optimization problems in industry. Every week we decide where millions of products should sit across hundreds of fulfillment centers, how inventory should flow between suppliers, buildings, and customers, and how to balance cost, speed, and capacity, all under deeply uncertain demand. No single model can solve a problem this large. The Supply Chain Planning Optimization team is building the next generation of planning systems around large-scale distributed optimization: decomposing the full network problem into tractable pieces that coordinate toward a globally consistent plan, solving optimization problems with hundreds of thousands of variables in seconds, and pairing them with probabilistic forecasts so plans hold up when reality diverges from the forecast. The work spans the full stack of modern operations research, from decomposition and convergence to stochastic optimization and solver performance at scale. And it has a rare property: the models you build move real inventory for hundreds of millions of customers, and you see the results in the physical world within weeks. What you'll do Design and deploy large-scale optimization and forecasting models that plan inventory placement and flow across our EU/NA fulfillment network under uncertainty Shape how the full network problem is decomposed and coordinated, defining the mathematical architecture of the planning system rather than just the models within it Push the computational frontier through formulations that solve fast and reliably at scale, and through the solver technology and tooling that make experimentation cheap Work with science, engineering, operations, and finance partners to take ideas from whiteboard to production, then own them end to end once live What we're looking for An experienced scientist with depth in large-scale optimization (stochastic optimization and decomposition methods especially welcome), fluency in machine learning and probabilistic forecasting, and a track record of delivering complex scientific systems end to end. You care about both the elegance of a formulation and whether it solves in two seconds or two hundred, and you're energized by delivering incremental wins while building toward a long-term scientific vision. If you want your optimization theory to move real inventory at planetary scale, this is the team. Key job responsibilities Build state-of-the-art, robust, and scalable stochastic optimization and probabilistic forecasting algorithms that drive optimal planning and execution under uncertainty across Amazon's end-to-end supply chain Shape how large-scale planning problems are formulated, decomposed, and solved — designing for computational performance and reliability at the scale of Amazon's fulfillment network Engineer your algorithms as production-grade, cloud-native software, applying modern development practices from prototype through deployment Think several steps ahead: architect long-term scientific solutions while continuously shipping incremental improvements to what's already running Prototype fast, drive early adoption through pilots, integrate operational feedback, and iterate Deliver your science into production by partnering closely with internal customers — understanding their needs and blockers, and influencing their roadmaps Lead complex analyses and communicate results and recommendations crisply to senior leadership Stay at the frontier as an active member of the science community: research, apply, and publish (internally and externally) the latest OR/ML techniques from academia and industry About the team We are a team of scientists and engineers who believe that some of the hardest optimization problems in the world are hiding inside everyday questions like "where should this product sit so a customer gets it tomorrow?" We take ideas from the frontier of operations research and machine learning — distributed optimization, planning under uncertainty, solving at massive scale — and turn them into systems that steer one of the largest supply chains on Earth. If a model we ship on Monday moves millions of units by Friday, that's a normal week; that loop between theory and the physical world is why we're here.