Careers

Why this job is awesome? - This is SUPER high-visibility work: Our mission is to provide consistent, accurate, and relevant delivery information to every single page on every Amazon-owned site. - MILLIONS of customers will be impacted by your contributions: The changes we make directly impact the customer experience on every Amazon site. This is a great position for someone who likes to leverage Machine learning technologies to solve the real customer problems, and also wants to see and measure their direct impact on customers. - We are a cross-functional team that owns the ENTIRE delivery experience for customers: From the business requirements to the technical systems that allow us to directly affect the on-site experience from a central service, business and technical team members are integrated so everyone is involved through the entire development process. - You will have a chance to develop the state-of-art machine learning, including deep learning and reinforcement learning models, to build targeting, recommendation, and optimization services to impact millions of Amazon customers. - Do you want to join an innovative team of scientists and engineers who use machine learning and statistical techniques to deliver the best delivery experience on every Amazon-owned site? - Are you excited by the prospect of analyzing and modeling terabytes of data on the cloud and create state-of-art algorithms to solve real world problems? - Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? - Do you like to innovate and simplify? If yes, then you may be a great fit to join the Speed + AI team. Key job responsibilities · Research and implement machine learning and GenAI techniques to create scalable and effective models in Delivery Experience (DEX) systems · Solve business problems and identify business opportunities to provide the best delivery experience on all Amazon-owned sites. · Design and develop highly innovative machine learning and deep learning models for big data. · Build state-of-art ranking and recommendations models and apply to Amazon search engine. · Analyze and understand large amounts of Amazon’s historical business data to detect patterns, to analyze trends and to identify correlations and causalities · Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation

Are you excited about leveraging state-of-the-art Deep Learning, Recommender Systems, Information Retrieval, Natural Language Processing algorithms on large datasets to solve real-world problems? As an Applied Scientist Intern, you will be working in the closest Amazon offices to you (Sydney, Melbourne, Adelaide, Brisbane) in a fast-paced, cross-disciplinary team of experienced R&D scientists. You will take on complex problems, work on solutions that leverage existing academic and industrial research, and utilize your own out-of-the-box pragmatic thinking. In addition to coming up with novel solutions and prototypes, you may even deliver these to production in customer facing products. Key job responsibilities - Develop novel solutions and build prototypes - Work on complex problems in Machine Learning and Information Retrieval - Contribute to research that could significantly impact Amazon operations - Collaborate with a diverse team of experts in a fast-paced environment - Collaborate with scientists on writing and submitting papers to top conferences, e.g. NeurIPS, ICML, KDD, SIGIR - Present your research findings to both technical and non-technical audiences Key Opportunities: - Work in a team of ML scientists to solve recommender systems problems at the scale of Amazon - Access to Amazon services and hardware - Become a disruptor, innovator, and problem solver in the field of information retrieval and recommender systems - Potentially deliver solutions to production in customer-facing applications - Opportunities to be hired full-time after the internship Join us in shaping the future of AI at Amazon. Apply now and turn your research into real-world solutions!

AWS Experience Analytics (EXA) is seeking a Research Scientist to lead customer perspectives research for the team. EXA exists to turn customer understanding into products and intelligence that teams across AWS can use. We run customer experience deep dives, product futures research, and forward-looking studies that bring decision-makers face-to-face with how customers experience AWS. The research this team produces shapes product strategy, investment decisions, and how AWS leadership thinks about the customer. What we need is someone who thinks like a scientist about customers. You have the statistical depth to work with complex behavioral data — building models, testing hypotheses, finding structure in messy signals — and the instinct to go beyond the data when the data is not enough. You are not satisfied with a model that predicts behavior without understanding why. The landscape is shifting. AWS customers are moving from traditional console-based building toward AI-augmented, agent-primary, and autonomous workflows. Understanding who these customers are, how they think, and what they need requires new research approaches — not just new data. You will design the studies, develop the frameworks, and produce the evidence that helps AWS see its customers clearly as this transformation unfolds. You will work alongside data scientists, applied scientists, engineers, and research teams who are building the data foundations for customer understanding. Key job responsibilities - Apply rigorous statistical methods to customer experience data — segmentation analysis, behavioral pattern analysis, causal inference, and outcome measurement — grounded in the team's customer lifecycle data and metrics frameworks. - Produce research findings structured to inform product strategy and leadership decisions. - Develop research frameworks and approaches for understanding emerging customer populations — AI-augmented builders, agent-primary developers, Gen Z digital natives — where existing methods may not apply. - Write compelling, clear research narratives for technical and non-technical audiences, including senior leadership. - Contribute to the team's scientific direction and mentor others. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, has not followed a traditional path, or includes alternative experiences, do not let it stop you from applying. Mentorship and Career Growth We are continuously raising our performance bar as we strive to become Earth's Best Employer. That is why you will find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there is nothing we cannot achieve in the cloud.

AWS Experience Analytics (EXA) is seeking an Applied Scientist to join our team. EXA exists to turn customer understanding into products and intelligence that teams across AWS can use. We are building a unified customer lifecycle data platform, customer experience measurement frameworks, and segmentation systems, and the science that powers these products is well underway. What we need is someone who can add to our work in signal analysis, pattern discovery, and predictive modelling — bringing both scientific depth and the production engineering skills to take models from notebook to production. You will bring your creative and learn and be curious mindset and work within the science team helping us ship faster across the full range of modelling and ML work and at greater scale. The problems are genuinely interesting. AWS customers are shifting from console-based building toward AI-augmented, agent-primary, and autonomous workflows. The signals that tell us who customers are, what they are trying to do, and where they struggle are changing fundamentally. There is more to model, more to explore, and more to build than the current team can get to — and that is where you come in. Key job responsibilities - Contribute to and extend the team's work in signal analysis, pattern discovery, and predictive modelling — adding scientific depth and production engineering capability. - Build production ML infrastructure — offline training pipelines, online scoring systems, and monitoring. - Frame and tackle new modelling problems as they emerge — particularly around behavioral signals from AI agents and agentic workflows. - Extend and invent scientific techniques where needed, while also knowing when existing approaches are sufficient, and speed matters more than novelty. - Collaborate with engineers building the CLARA platform, the Experience Metrics Framework, and the Customer Segmentation Framework to ensure ML systems integrate cleanly and serve the broader product vision. - Contribute to the team's scientific direction — proposing new modelling initiatives, sharing approaches, and helping the team make good trade-offs between rigor and velocity. - Mentor others and contribute to the broader applied science community. - Write clear technical documentation describing your approaches, trade-offs, and results. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, has not followed a traditional path, or includes alternative experiences, do not let it stop you from applying. Mentorship and Career Growth We are continuously raising our performance bar as we strive to become Earth's Best Employer. That is why you will find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there is nothing we cannot achieve in the cloud.

AWS Experience Analytics (EXA) is seeking an Applied Scientist to join our team. EXA exists to turn customer understanding into products and intelligence that teams across AWS can use. We are building a unified customer lifecycle data platform, customer experience measurement frameworks, and segmentation systems, and the science that powers these products is well underway. What we need is someone who can add to our work in segmentation models, behavioural classifiers, and predictive frameworks — bringing both scientific depth and the production engineering skills to take models from notebook to production. You will bring your creative and learn and be curious mindset and work within the science team helping us ship faster across the full range of modelling and ML work and at greater scale. The problems are genuinely interesting. AWS customers are shifting from console-based building toward AI-augmented, agent-primary, and autonomous workflows. The signals that tell us who customers are, what they are trying to do, and where they struggle are changing fundamentally. There is more to model, more to explore, and more to build than the current team can get to — and that is where you come in. Key job responsibilities - Contribute to and extend the team's work in customer segmentation models, behavioral classification systems, and predictive frameworks — adding scientific depth and production engineering capability. - Build production ML infrastructure — offline training pipelines, online scoring systems, and monitoring. - Frame and tackle new modelling problems as they emerge — particularly around behavioral signals from AI agents and agentic workflows. - Extend and invent scientific techniques where needed, while also knowing when existing approaches are sufficient and speed matters more than novelty. - Collaborate with engineers building the CLARA platform, the Experience Metrics Framework, and the Customer Segmentation Framework to ensure ML systems integrate cleanly and serve the broader product vision. - Contribute to the team's scientific direction — proposing new modelling initiatives, sharing approaches, and helping the team make good trade-offs between rigor and velocity. - Mentor others and contribute to the broader applied science community. - Write clear technical documentation describing your approaches, trade-offs, and results. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, has not followed a traditional path, or includes alternative experiences, do not let it stop you from applying. Mentorship and Career Growth We are continuously raising our performance bar as we strive to become Earth's Best Employer. That is why you will find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there is nothing we cannot achieve in the cloud.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! We are looking for a self-motivated, passionate and resourceful Applied Scientist to bring diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. You will spend your time as a hands-on machine learning practitioner and a research leader. You will play a key role on the team, building and guiding machine learning models from the ground up. At the end of the day, you will have the reward of seeing your contributions benefit millions of Amazon.com customers worldwide. Key job responsibilities - Develop AI solutions for various Prime Video Search systems using Deep learning, GenAI, Reinforcement Learning, and optimization methods; - Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end; - Design and conduct offline and online (A/B) experiments to evaluate proposed solutions based on in-depth data analyses; - Effectively communicate technical and non-technical ideas with teammates and stakeholders; - Stay up-to-date with advancements and the latest modeling techniques in the field; - Publish your research findings in top conferences and journals. About the team Prime Video Search Science team owns science solution to power search experience on various devices, from sourcing, relevance, ranking, to name a few. We work closely with the engineering teams to launch our solutions in production.

The Private Brands Discovery team designs innovative machine learning solutions to drive customer awareness for Amazon’s own brands and help customers discover products they love. Private Brands Discovery is an interdisciplinary team of Scientists and Engineers, who incubate and build disruptive solutions using cutting-edge technology to solve some of the toughest science problems at Amazon. To this end, the team employs methods from Natural Language Processing, Deep learning, multi-armed bandits and reinforcement learning, Bayesian Optimization, causal and statistical inference, and econometrics to drive discovery across the customer journey. Our solutions are crucial for the success of Amazon’s own brands and serve as a beacon for discovery solutions across Amazon. This is a high visibility opportunity for someone who wants to have business impact, dive deep into large-scale problems, enable measurable actions on the consumer economy, and work closely with scientists and engineers. As a scientist, you bring business and industry context to science and technology decisions. You set the standard for scientific excellence and make decisions that affect the way we build and integrate algorithms. Your solutions are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility. You tackle intrinsically hard problems, acquiring expertise as needed. You decompose complex problems into straightforward solutions.. With a focus on bias for action, this individual will be able to work equally well with Science, Engineering, Economics and business teams. Key job responsibilities - Experience in causal ML and treatment effect estimation, including methods like propensity scoring, doubly robust estimators, and uplift modeling. Strong background in Python, ML pipelines, and deploying models to production with robust monitoring and evaluation. Familiarity with causal inference frameworks and translating business questions into actionable causal insights. - Drive applied science projects in machine learning end-to-end: from ideation over prototyping to launch. For example, starting from deep scientific thinking about new ways to support customers’ journeys through discovery, you analyze how customers discover, review and purchase Private Brands to innovate marketing and merchandising strategies. - Propose viable ideas to advance models and algorithms, with supporting argument, experiment, and eventually preliminary results. - Invent ways to overcome technical limitations and enable new forms of analyses to drive key technical and business decisions. - Present results, reports, and data insights to both technical and business leadership. - Constructively critique peer research and mentor junior scientists and engineers. - Innovate and contribute to Amazon’s science community and external research communities.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Data Center Field Engineering Team is the engineering owner for the lifecycle of AWS data center mechanical and electrical infrastructure. This includes supporting new designs and innovations through data center end-of-life, with a focus on root cause analysis of failures, capacity and availability improvement, and optimization of the existing fleet. As a Senior Data Scientist on the Field Engineering Portfolio team, you will bring advanced analytical and machine learning capabilities to one of the most critical infrastructure organizations at AWS. You will develop scalable models and data-driven frameworks that measure, predict, and improve fleet performance — including data center availability, operational efficiency, and key performance indicators (KPIs) across the global AWS data center fleet. You are an exceptionally strong communicator, both written and verbally, capable of translating complex quantitative findings into clear recommendations for senior engineering and business leadership. You will work cross-functionally with Field Engineers, Operations, Commissioning, and Construction teams to ensure that data science solutions are grounded in operational reality and drive measurable impact. You will partner with engineering teams and program managers to define metrics, identify performance gaps, and build the analytical infrastructure needed to support strategic decisions at hyper-scale. You must be adept at operating in ambiguous, fast-moving environments where speed of insight can matter as much as analytical precision. The ideal candidate brings strong problem-solving skills, stakeholder communication skills, and the ability to balance technical rigor with delivery speed and customer impact. You will develop scalable analytical approaches to evaluate performance across the data center fleet to identify regional and site-specific insights, design and run experiments, and shape our development roadmap. You will build cross-functional support within the Data Center Community to assess business problems, define metrics, and support iterative scientific solutions that balance short-term delivery with long-term science roadmaps. Key job responsibilities • Develop and maintain scalable models and analytical frameworks to measure and predict data center fleet performance, including availability, efficiency, and reliability KPIs across the global AWS infrastructure portfolio. • Apply advanced statistical and machine learning techniques to extract actionable insights from complex, large-scale operational datasets generated by data center systems (power, cooling, controls, etc.). • Partner with Field Engineers, Operations, and Portfolio Managers to identify high-impact opportunities for capacity and availability improvement, translating engineering domain knowledge into quantitative problem formulations. • Design and implement end-to-end data science workflows — from data acquisition and cleaning through model development, validation, and production deployment — enabling repeatable, scalable analysis. • Formalize assumptions about how data center systems are expected to perform and develop methods to systematically identify deviations, root causes, and high-ROI improvement opportunities. • Build self-service datasets, dashboards, and reporting mechanisms that provide Field Engineering leadership with real-time visibility into fleet health and portfolio performance. • Prepare narratives and data-driven recommendations for executive leadership that articulate decision points relative to fleet investment, risk trade-offs, and strategic priorities. • Collaborate with applied science, software engineering, and data engineering teams to ensure models integrate seamlessly with upstream and downstream systems. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! We are looking for a self-motivated, passionate and resourceful Applied Scientist to bring diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. You will spend your time as a hands-on machine learning practitioner and a research leader. You will play a key role on the team, building and guiding machine learning models from the ground up. At the end of the day, you will have the reward of seeing your contributions benefit millions of Amazon.com customers worldwide. Key job responsibilities Develop foundation models for content understanding using state-of-the-art deep learning and multimodal learning techniques to analyze video, audio, and text. Build time sequence foundation models to understand and predict customer behavior patterns and viewing trajectories. Work closely with engineers and product managers to design, implement and launch solutions end-to-end across various Prime Video experiences. Design and conduct offline and online (A/B) experiments to evaluate proposed solutions based on in-depth data analyses. Effectively communicate technical and non-technical ideas with teammates and stakeholders. Stay up-to-date with advancements and the latest modeling techniques in foundation models, multimodal learning, and time series analysis. Publish your research findings in top conferences and journals. About the team Prime Video Recommendation Science team owns science solution to power recommendation and personalization experience on various Prime Video surfaces and devices. We work closely with the engineering teams to launch our solutions in production.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! We are looking for a self-motivated, passionate and resourceful Applied Science Manager to bring diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. You will lead a strong science team and work closely with other science and engineering leaders, product and business partners together to build the best personalized customer experience for Prime Video. At the end of the day, you will have the reward of seeing your contributions benefit millions of Amazon.com customers worldwide. Key job responsibilities - Lead to develop AI solutions for various Prime Video recommendation and personalization systems using Deep learning, GenAI, Reinforcement Learning, recommendation system and optimization methods; - Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end; - Effectively communicate technical and non-technical ideas with teammates and stakeholders; - Stay up-to-date with advancements and the latest modeling techniques in the field; - Hire and grow a science team working in this exciting video personalization domain. About the team Prime Video Recommendation Science team owns science solution to power recommendation and personalization experience on various devices. We work closely with the engineering teams to launch our solutions in production.