Careers

Amazon Rufus Experience Science is seeking a highly motivated Scientist who is passionate about building next-generation shopping experiences. In this role, you will help create conversational shopping journeys where customers can express any shopping need—discovering products, comparing options, finding inspiration, or resolving post-purchase issues. You will collaborate closely with a multidisciplinary team of scientists, engineers, product managers, and designers to deliver these experiences across multiple Rufus customer-facing features.
You will thrive in this role if you enjoy bringing latest research into everyday life—both for customers and for yourself. There’s nothing quite like realizing that a model you deployed yesterday is already improving your own shopping experience today. You will work side by side with scientists and engineers in a fast-paced environment, driving rapid model development and experimentation. You’ll also have access to Amazon’s rich datasets, AWS’s massive computational resources, and a network of world-class science and engineering leaders across the company. Key job responsibilities Execute the science vision and roadmap.

Develop data-driven solutions for the real-world, large scale problems.

Deliver and maintain software and models in the production environment.

Collaborate cross-functionally between product, design, and engineering.

Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows including Amazon Originals and exclusive licensed content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 200 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on. The Observability and Triage team is looking for an Applied Scientist for our London office experienced in generative AI and large models. This is a wide impact role working with development teams across the UK, India, and the US. This greenfield project will deliver features that reduce the operational load for internal Prime Video builders and for this, you will develop AI-driven solutions that automatically detect anomalies, identify root causes, recommend resolution paths and take action for operational incidents. We consume petabytes of data daily across multiple metric, log and data based events and you would be experimenting on how to shape the future through this data. You will have strong technical ability, excellent teamwork and communication skills, and a strong motivation to deliver customer value from your research. Our position offers opportunities to grow your technical and non-technical skills and make a global impact. Key job responsibilities - Design and develop machine learning and generative AI systems for automated incident triage, root cause analysis, and resolution recommendation at scale - Rapidly prototype and evaluate hypotheses in a high-ambiguity environment, leveraging both quantitative experimentation and domain expertise in operational systems - Build evaluation frameworks (including LLM-as-a-Judge approaches) to measure model accuracy across triage accuracy and root cause prediction - Collaborate with software engineering teams to integrate ML models into production observability systems serving hundreds of development teams - Communicate results and insights to both technical and non-technical audiences, including through publications, presentations, and written reports A day in the life On a typical day, you analyse patterns across thousands of operational incidents to improve an automated triage model, then design an experiment to test whether a new Generative-AI based approach better identifies root causes for complex multi-service incidents. Your internal customers are Prime Video development teams who rely on your solutions to reduce the time and effort spent responding to operational events. You will collaborate closely with software engineers, and operational stakeholders across the world to ensure your research translates into production systems that measurably remove customer impact. About the team Our team builds AI-powered observability and triage solutions for Prime Video development teams, consuming petabytes of data daily to automatically detect, diagnose, and recommend resolutions for operational incidents.

At Amazon Robotics, we design advanced robotic systems capable of intelligent perception, learning, and action alongside humans, at massive scale. Our mission is to deploy robots that increase productivity and efficiency across Amazon fulfillment centers while operating safely and robustly in complex, contact-rich environments. We are seeking an Applied Scientist to develop manipulation controllers for robotic systems operating in contact-rich, uncertain environments. In this role, you will design force-aware control strategies grounded in impedance/admittance frameworks and augment them with data-driven policy learning to achieve robust, adaptive manipulation behaviors. You will combine physics-based modeling, control-theoretic design, and machine learning to build manipulation capabilities that generalize across objects, tasks, and operational conditions. You will collaborate closely with experts in perception, machine learning, motion planning, controls, and software engineering to deliver solutions that perform reliably on real hardware at production scale. As part of this role, you will study and extend relevant academic and industry research in robot learning and manipulation, prototype and validate learned policies in simulation and on hardware, and transition successful approaches into production systems. Successful candidates demonstrate strong intuition for physical systems, experience applying ML to robotics problems, and the ability to reason about failure modes, edge cases, and deployment constraints in contact-rich manipulation. Clear communication, hands-on experimentation, and a bias toward practical impact are essential. Key job responsibilities - Research, design, implement, and evaluate machine learning–based manipulation policies for contact-rich tasks, integrating learning with feedback control, estimation, and motion planning. - Develop learning frameworks that leverage simulation, real-world data, and hybrid physics- and data-driven models to enable robust agency interaction, grasping, insertion, and object handling. - Design and execute experiments in simulation and on hardware to train, validate, and stress-test learned manipulation policies under real-world variability and uncertainty. - Collaborate with software engineering teams to deliver scalable, real-time, and maintainable implementations of learning-based manipulation algorithms in production robotic systems. - Partner with cross-functional teams across perception, hardware, systems engineering, science, and operations to transition learned policies from research prototypes to reliable, production-ready capabilities across Amazon Robotics platforms. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video subscriptions such as Apple TV+, HBO Max, Peacock, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video team member, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! We are looking for an Applied Science Manager who will take care of the Content Understanding for Prime Video. Content Understanding team helps Prime Video "see" and "understand" what's actually happening inside its videos - the characters, scenes, dialogue, events, and visual elements. We build the systems that analyze video content so that we can build customer experiences on top of our work. This manager will also lead a team of scientists and engineers who are building the next generation of video understanding and search for Prime Video. You will own the strategy, execution, and delivery of systems that help machines watch, describe, and find content across the largest streaming catalog in the world. Key job responsibilities As an Applied Science Manager, you will: - Define and drive the technical direction and roadmap across our "understanding" and "search" workstreams — making sure our work connects to Prime Video's broader goals around content intelligence. - Lead and grow a high-performing team of scientists and engineers, building a culture of scientific excellence, customer focus, and reliable delivery. - Partner with teams across Prime Video (personalization, search etc) to understand what they need from us, shape our outputs to be reliable building blocks for their products, and drive adoption. - Own delivery end-to-end — from early research and experimentation all the way through launching production systems that run at the scale of Prime Video's full catalog. - Define and track success metrics for quality, reliability, and real-world impact on downstream products, continuously raising the bar on what "good" looks like. - Manage ambiguity across a broad set of workstreams, make clear prioritization decisions, and communicate trade-offs effectively to senior leadership. About the team The Prime Video - Content Localization, Understanding and Enrichment team's mission is to deeply understand content to automate & scale existing solutions, and launch new experiences across Prime Video while accelerating science outputs & forward-investing in science. This manager will lead Content Understanding that defines content at a fundamental scene-level by generating & maintaining a comprehensive set of Content Understanding attributes which are leveraged across Prime Video for their varied use-cases; ranging from content moderation to metadata generation, ad placement identification, etc.

Join the next revolution in robotics at Amazon's Frontier AI & Robotics team, where you'll work alongside world-renowned AI pioneers to push the boundaries of what's possible in robotic intelligence. As a Member of Technical Staff, you'll be at the forefront of developing breakthrough foundation models that enable robots to perceive, understand, and interact with the world in unprecedented ways. You'll drive independent research initiatives in areas such as perception, manipulation, science understanding, locomotion, manipulation, sim2real transfer, multi-modal foundation models and multi-task robot learning, designing novel frameworks that bridge the gap between state-of-the-art research and real-world deployment at Amazon scale. In this role, you'll balance innovative technical exploration with practical implementation, collaborating with platform teams to ensure your models and algorithms perform robustly in dynamic real-world environments. You'll have access to Amazon's vast computational resources, enabling you to tackle ambitious problems in areas like very large multi-modal robotic foundation models and efficient, promptable model architectures that can scale across diverse robotic applications. Key job responsibilities - Drive independent research initiatives across the robotics stack, including robotics foundation models, focusing on breakthrough approaches in perception, and manipulation, for example open-vocabulary panoptic scene understanding, scaling up multi-modal LLMs, sim2real/real2sim techniques, end-to-end vision-language-action models, efficient model inference, video tokenization - Design and implement novel deep learning architectures that push the boundaries of what robots can understand and accomplish - Lead full-stack robotics projects from conceptualization through deployment, taking a system-level approach that integrates hardware considerations with algorithmic development, ensuring robust performance in production environments - Collaborate with platform and hardware teams to ensure seamless integration across the entire robotics stack, optimizing and scaling models for real-world applications - Contribute to the team's technical strategy and help shape our approach to next-generation robotics challenges A day in the life - Design and implement novel foundation model architectures and innovative systems and algorithms, leveraging our extensive infrastructure to prototype and evaluate at scale - Collaborate with our world-class research team to solve complex technical challenges - Lead technical initiatives from conception to deployment, working closely with robotics engineers to integrate your solutions into production systems - Participate in technical discussions and brainstorming sessions with team leaders and fellow scientists - Leverage our massive compute cluster and extensive robotics infrastructure to rapidly prototype and validate new ideas - Transform theoretical insights into practical solutions that can handle the complexities of real-world robotics applications About the team At Frontier AI & Robotics, we're not just advancing robotics – we're reimagining it from the ground up. Our team is building the future of intelligent robotics through innovative foundation models and end-to-end learned systems. We tackle some of the most challenging problems in AI and robotics, from developing sophisticated perception systems to creating adaptive manipulation strategies that work in complex, real-world scenarios. What sets us apart is our unique combination of ambitious research vision and practical impact. We leverage Amazon's massive computational infrastructure and rich real-world datasets to train and deploy state-of-the-art foundation models. Our work spans the full spectrum of robotics intelligence – from multimodal perception using images, videos, and sensor data, to sophisticated manipulation strategies that can handle diverse real-world scenarios. We're building systems that don't just work in the lab, but scale to meet the demands of Amazon's global operations. Join us if you're excited about pushing the boundaries of what's possible in robotics, working with world-class researchers, and seeing your innovations deployed at unprecedented scale.

We are seeking an Applied Scientist to lead the development of evaluation frameworks and data collection protocols for robotic capabilities. In this role, you will focus on designing how we measure, stress-test, and improve robot behavior across a wide range of real-world tasks. Your work will play a critical role in shaping how policies are validated and how high-quality datasets are generated to accelerate system performance. You will operate at the intersection of robotics, machine learning, and human-in-the-loop systems, building the infrastructure and methodologies that connect teleoperation, evaluation, and learning. This includes developing evaluation policies, defining task structures, and contributing to operator-facing interfaces that enable scalable and reliable data collection. The ideal candidate is highly experimental, systems-oriented, and comfortable working across software, robotics, and data pipelines, with a strong focus on turning ambiguous capability goals into measurable and actionable evaluation systems. Key job responsibilities - Design and implement evaluation frameworks to measure robot capabilities across structured tasks, edge cases, and real-world scenarios - Develop task definitions, success criteria, and benchmarking methodologies that enable consistent and reproducible evaluation of policies - Create and refine data collection protocols that generate high-quality, task-relevant datasets aligned with model development needs - Build and iterate on teleoperation workflows and operator interfaces to support efficient, reliable, and scalable data collection - Analyze evaluation results and collected data to identify performance gaps, failure modes, and opportunities for targeted data collection - Collaborate with engineering teams to integrate evaluation tooling, logging systems, and data pipelines into the broader robotics stack - Stay current with advances in robotics, evaluation methodologies, and human-in-the-loop learning to continuously improve internal approaches - Lead technical projects from conception through production deployment - Mentor junior scientists and engineers About the team Fauna Robotics, an Amazon company, is building capable, safe, and genuinely delightful robots for everyday life. Our goal is simple: make robots people actually want to live and interact with in everyday human spaces. We believe that future won’t arrive until building for robotics becomes far more accessible. Today, too much effort is spent reinventing the fundamentals. We’re changing that by developing tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products. Our work spans the full stack: mechanical design, control systems, dynamic modeling, and intelligent software. The focus is not just functionality, but experience. We’re building robots that feel responsive, expressive, and genuinely useful. At Fauna, you’ll work at the frontier of this space, helping define how robots move, manipulate, and interact with people in natural environments. It’s an opportunity to solve hard problems across hardware and software with a team focused on making robotics accessible and joyful to build. If you care about making robotics real for everyone and building systems that are as delightful as they are capable, we’re interested in hearing from you.

PXT Central Science is seeking an exceptional Data Scientist to join our team. The ideal candidate will thrive in a dynamic, multifaceted role where you'll translate complex business challenges into rigorous quantitative frameworks, extract actionable insights from structured and unstructured datasets, and architect science-backed, scalable solutions that elevate the experience of our 1 million+ employees worldwide. If you're energized by the opportunity to apply data science to our mission of making Amazon Earth's Best Employer, we want to hear from you. Key job responsibilities • Own the design, development, and maintenance of scalable models and prototypes leveraging statistical, machine learning, or GenAI methodologies to enhance employee experience. • Partner with scientists, engineers, and product leaders to solve for employee experience defects using scientific approaches, building new services and tools that deliverable measurable impact. • Author and maintain detailed technical documentation related to the projects you drive. • Communicate results to diverse audiences of varying technical background with effective writing, visualizations, and presentations • Stay current with emerging methods and technologies, and implement them strategically to amplify the team’s impact. About the team The Central Science Team within Amazon’s People Experience and Technology org (PXTCS) uses economics, behavioral science, statistics, machine learning, and Generative AI to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science, engineering, and UX to develop and deliver solutions that measurably achieve this goal.

Do you want to work on Reinforcement Learning (RL) post-training of frontier Large Language Models (LLMs) to revolutionize customer service? Come join the world class researchers and academics in the AWS AI endeavor, and develop the science that powers countless new businesses in cloud computing! AWS, the world-leading provider of cloud services. Our customers bring problems that will give Applied Scientists like you endless opportunities to see your research have a positive and immediate impact in the world. You will have the opportunity to partner with technology and business teams to solve real-world problems, have access to virtually endless data and computational resources, and to world-class engineers and developers that can help bring your ideas into the world. As part of the team, we expect that you will develop innovative solutions to hard problems, and publish your findings at peer reviewed conferences and journals. The scientific topics you are going to work on include, but are not limited to: LLM post-training to improve capabilities particularly for instruction following, reasoning over long context, and tool use, etc. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

The Alexa International Science team is looking for a passionate, talented, and inventive Senior Applied Scientist with a strong background in speech models (understanding and generation) and deep learning, to help build industry-leading Generative AI technology with speech-to-speech models and multilingual systems. At this level, you will drive cross-team scientific strategy for speech quality across international locales, influence partner teams, and deliver solutions that have broad impact across Alexa's global products. Key job responsibilities As a Senior Applied Scientist with the Alexa International team, you will work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art in multilingual speech generation, text-to-speech synthesis, and speech-to-speech models. Your work will directly impact customers across multiple languages in the form of natural, expressive, and locale-appropriate voice experiences for Alexa+. You will leverage Amazon's heterogeneous data sources and large-scale computing resources to accelerate advances in speech synthesis, voice quality, and pronunciation accuracy for non-English locales. The ideal candidate possesses a solid understanding of machine learning, speech synthesis (TTS/S2S), multilingual phonetics, modern model architectures, and evaluation methodology. They thrive in a fast-paced environment, tackle complex challenges in low-resource language settings, excel at delivering impactful solutions while iterating based on customer feedback, and are able to influence and align multiple teams around a shared scientific vision for international speech quality. A day in the life You will start your day reviewing experiment results and iterating on model architectures for speech generation. You will collaborate with software engineers to optimize model performance for production deployment, and partner with product managers to align research priorities with customer needs. You will participate in science reviews, paper reading groups, and brainstorming sessions with fellow scientists across the organization. Your work directly impacts how Alexa sounds and communicates with customers in international markets, making every day an opportunity to solve meaningful problems at global scale. About the team The Alexa International Tech team helps Alexa' global expansion scalable, reliable, and locally relevant for customers. We build the science, engineering, evaluation, and quality platforms behind global AI product delivery: multi-model AI orchestration, multilingual model and data readiness, speech and language quality, reward modeling, synthetic data generation, automated evaluation, developer tooling, defect analysis, and launch mechanisms. Our work sits at the intersection of applied AI, speech, distributed systems, developer experience, and customer quality automation. The goal is simple but hard: help teams build Alexa+ experiences once and scale them across languages, countries, devices, models, and customer expectations without reinventing the same mechanisms every time.

The Alexa International Science team is looking for a passionate, talented, and inventive Applied Science Manager with a strong background in speech models (understanding and generation) and deep learning, to lead a team building industry-leading Generative AI technology with speech-to-speech models and multilingual systems. You will lead a team of Applied Scientists, drive cross-team scientific strategy for speech quality across international locales, influence partner teams, and deliver solutions with broad impact across Alexa's global products. You will own programs with global visibility and interact with a cross-functional group of Science, Product, and Engineering leaders. Your team's work will advance the state of the art in multilingual speech generation, text-to-speech synthesis, and speech-to-speech models, directly impacting customers across 20+ languages with natural, expressive, and locale-appropriate voice experiences for Alexa+. You will leverage Amazon's heterogeneous data sources and large-scale computing resources to accelerate advances in speech synthesis, voice quality, and pronunciation accuracy for non-English locales. The ideal candidate possesses a solid understanding of machine learning, speech synthesis (TTS/S2S), multilingual phonetics, modern model architectures, and evaluation methodology. They thrive in a fast-paced environment, tackle complex challenges in low-resource language settings, and are able to influence and align multiple teams around a shared scientific vision. Core Leadership and Team Management - Lead and manage applied scientists focused on multilingual speech generation and voice personality - Build and develop high-performing science teams focused on speech synthesis, pronunciation, evaluation, and multilingual model adaptation - Set technical direction and raise the bar on scientific rigor, experimental methodology, and publication quality - Hire, mentor, and grow scientists at multiple levels Cross-Organizational Collaboration - Partner with cross org stakeholders to align goals and accelerate delivery - Establish clear communication channels and workflows across organizational boundaries - Drive alignment between science roadmaps and product launch timelines across 20+ locales Delivery and Execution - Own end-to-end delivery of speech quality improvements from research through production deployment - Define success metrics and evaluation frameworks for multilingual speech quality - Balance long-term research investments with near-term launch commitments Key job responsibilities * Lead and manage a team of Applied and Data scientists responsible for building and enhancing capabilities for Alexa+ * Collaborate with cross-functional teams to build methods to align Amazon’s LLMs with human preferences. * Identify and prioritize research opportunities that have the potential to significantly impact our AI systems. * Mentor and guide team members to achieve their career goals and objectives. * Communicate research findings and progress to senior leadership and stakeholders. * Rapidly experiment and drive productisation to deliver customer impact. * Drive academic partnership with top tier Indian university as part of the org’s AI/ML Center initiative. * Participate in and drive science publications in peer-reviewed venues of repute. About the team The Alexa International Science team drives multilingual AI quality for Alexa+, ensuring customers across all supported languages receive a natural, accurate, and culturally appropriate voice experience. We work at the intersection of speech science, LLMs, and international product launches.