Careers

Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast? Have you wondered where it came from and how much it cost Amazon to deliver it to you? If so, the WW Amazon Logistics, Business Analytics team is for you. We manage the delivery of tens of millions of products every week to Amazon’s customers, achieving on-time delivery in a cost-effective manner. We are looking for an enthusiastic, customer obsessed, Sr. Applied Scientist with good analytical skills to help manage projects and operations, implement scheduling solutions, improve metrics, and develop scalable processes and tools. The primary role of an Operations Research Scientist within Amazon is to address business challenges through building a compelling case, and using data to influence change across the organization. This individual will be given responsibility on their first day to own those business challenges and the autonomy to think strategically and make data driven decisions. Decisions and tools made in this role will have significant impact to the customer experience, as it will have a major impact on how the final phase of delivery is done at Amazon. Ideal candidates will be a high potential, strategic and analytic graduate with a PhD in (Operations Research, Statistics, Engineering, and Supply Chain) ready for challenging opportunities in the core of our world class operations space. Great candidates have a history of operations research, and the ability to use data and research to make changes. This role requires robust program management skills and research science skills in order to act on research outcomes. This individual will need to be able to work with a team, but also be comfortable making decisions independently, in what is often times an ambiguous environment. Responsibilities may include: - Develop input and assumptions based preexisting models to estimate the costs and savings opportunities associated with varying levels of network growth and operations - Creating metrics to measure business performance, identify root causes and trends, and prescribe action plans - Managing multiple projects simultaneously - Working with technology teams and product managers to develop new tools and systems to support the growth of the business - Communicating with and supporting various internal stakeholders and external audiences

Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast? Have you wondered where it came from and how much it cost Amazon to deliver it to you? If so, the WW Amazon Logistics, Business Analytics team is for you. We manage the delivery of tens of millions of products every week to Amazon’s customers, achieving on-time delivery in a cost-effective manner. We are looking for an enthusiastic, customer obsessed, Sr. Applied Scientist with good analytical skills to help manage projects and operations, implement scheduling solutions, improve metrics, and develop scalable processes and tools. The primary role of an Operations Research Scientist within Amazon is to address business challenges through building a compelling case, and using data to influence change across the organization. This individual will be given responsibility on their first day to own those business challenges and the autonomy to think strategically and make data driven decisions. Decisions and tools made in this role will have significant impact to the customer experience, as it will have a major impact on how the final phase of delivery is done at Amazon. Ideal candidates will be a high potential, strategic and analytic graduate with a PhD in (Operations Research, Statistics, Engineering, and Supply Chain) ready for challenging opportunities in the core of our world class operations space. Great candidates have a history of operations research, and the ability to use data and research to make changes. This role requires robust program management skills and research science skills in order to act on research outcomes. This individual will need to be able to work with a team, but also be comfortable making decisions independently, in what is often times an ambiguous environment. Responsibilities may include: - Develop input and assumptions based preexisting models to estimate the costs and savings opportunities associated with varying levels of network growth and operations - Creating metrics to measure business performance, identify root causes and trends, and prescribe action plans - Managing multiple projects simultaneously - Working with technology teams and product managers to develop new tools and systems to support the growth of the business - Communicating with and supporting various internal stakeholders and external audiences

This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance. The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and/or Engagement Managers working with customers and partners to architect and implement innovative solutions. You’ll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You’ll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW’s. Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities • Building and managing a high-performing team of Delivery Consultants • Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features • Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers • Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements • Driving business development initiatives and exceed customer satisfaction targets

Robots are about to step out of the movies and into our homes. If you're excited about this robotics revolution, come join Amazon's Personal Robotics Group. As an Applied Scientist in this org, you'll push the state-of-the-art techniques in Robotics. You'll drive technical excellence in areas such as perception, manipulation, sim2real transfer, reinforcement learning and multi-task learning, designing novel algorithms that bridge the gap between research and real-world deployment. In this role, you will integrate hands-on technical expertise with scientific leadership, ensuring your team delivers robust solutions for dynamic real-world environments. While staying updated with the latest advancements in robotics research, you will leverage your experience and expertise to guide the team towards the most promising direction. Collaborating with a talented group of software engineers and scientists, you will bring your ideas to fruition. Deploying robots in home environments requires you to anticipate challenges not encountered in structured settings like warehouses. Additionally, consumer-grade sensors and actuators necessitate working around their limitations, requiring out-of-the-box innovative ideas. As such, you are someone who truly enjoys thinking about problems using first principles at a holistic and systems level to address the aforementioned challenges. Key job responsibilities - Lead technical initiatives in areas such as robotics foundation models, reinforcement learning and manipulation - - Design experiments to identify the limitations of current state-of-the-art models and developing new models or techniques that can surpass these models - Design and implement novel deep learning architectures that push the boundaries of what robots can understand and accomplish - Mentor fellow scientists while maintaining strong individual technical contributions - Collaborate with engineering teams to optimize and scale models for real-world applications - Influence technical decisions and implementation strategies within your area of focus - Experienced in communicating complex technical work to a non-technical audience - The ability to work with minimal guidance, be proactive and to handle ambiguity and the challenge of quickly evolving goals A day in the life - Train ML models for deployment in simulation and real-world robots, identify and document their limitations post-deployment - Drive technical discussions within your team and with key stakeholders to develop innovative solutions to address identified limitations - Guide fellow scientists in solving complex technical challenges, from sim2real transfer to training RL policies - Mentor team members while maintaining significant hands-on contribution to technical solutions About the team The Personal Robotics Group is pioneering intelligent robotic products that deliver meaningful customer experiences. We're building the next generation of robotic systems that will redefine how customers interact with technology. This is a unique opportunity to shape the future of personal robotics working with world-class teams pushing the boundaries of what's possible in robotic manipulation, locomotion, and human-robot interaction. Join us if you’re passionate about creating the future of personal robotics, solving complex challenges at the intersection of hardware and software, and seeing your innovation deliver transformative customer experiences.

The Challenge How do you orchestrate a fleet of autonomous drones to deliver packages safely in under an hour, while maximizing every minute of flight time? How do you scale a mission planning system to handle thousands of concurrent deliveries in complex, shifting environments? Our team of scientists, engineers, and aerospace professionals is solving these exact problems. We are looking for an Applied Science Manager to lead the evolution of our Mission Planning and Orchestration System. You will be at the forefront of defining how Prime Air moves from point A to point B with maximum efficiency. The Role As an Applied Science Manager, you will lead a high-caliber team of scientists and engineers focused on the "brains" of our fleet orchestration. You will bridge the gap between Geospatial Intelligence and Machine Learning to revolutionize our path planning and scheduling algorithms. Your primary north star? Increasing deliveries per hour (DPH) through intelligent, automated optimization. Key Responsibilities: Lead & Mentor: Manage a cross-functional team of Applied Scientists and Engineers, fostering a culture of scientific rigor and rapid iteration. Innovate Path Planning: Leverage ML/RL and heuristic search techniques to develop dynamic path-planning algorithms that navigate complex airspace and weather patterns. Optimize Orchestration: Drive the development of high-scale scheduling systems that manage battery life, maintenance cycles, and delivery windows to maximize fleet utilization. Geospatial Mastery: Utilize deep geospatial data (3D maps, urban topology, etc.) to improve situational awareness and mission safety. System Architecture: Define the long-term technical roadmap for mission orchestration, ensuring our systems are modular, scalable, and resilient. Cross-Functional Collaboration: Partner with Hardware, Flight Safety, and Supply Chain teams to translate business requirements into technical breakthroughs. Basic Qualifications Experience managing a team of scientists and/or engineers in a production environment. PhD or Master’s degree in Computer Science, Robotics, Operations Research, or a related field. Strong foundation in Geospatial Information Systems (GIS) and spatial data analysis. Proven track record of applying Machine Learning (e.g., Reinforcement Learning, Graph Neural Networks) to optimization problems like path planning or vehicle routing. Preferred Qualifications Experience with autonomous systems, UAVs, or large-scale logistics networks. Knowledge of combinatorial optimization and real-time scheduling constraints. A knack for turning ambiguous "blue sky" research into deployed, high-impact features. Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf. Key job responsibilities Strategic Technical Leadership & Throughput: Lead the development of path planning and geospatial orchestration models to maximize deliveries per hour, ensuring complex algorithms are production-ready and integrated into the mission system. Team Management & Delivery: Build and scale a world-class science team by mentoring talent and fostering career growth, while maintaining a high bar for operational excellence to deliver mission-critical software on schedule. A day in the life In a typical day, you lead an agile squad through high-velocity sprints, starting with a stand-up to unblock path-planning prototypes and ensure the team is on track for mission-critical delivery milestones. You spend your time bridging the gap between research and reality, reviewing code and design docs to ensurealgorithms for geospatial orchestration are production-ready and optimized for real-world drone throughput. Between deep-dive technical reviews, you focus heavily on people development—conducting 1:1s to mentor scientists and architecting career growth paths—while collaborating with cross-functional leads to ensure your team's innovations seamlessly integrate into the live mission planning system. About the team We're a mix of software developers, applied and research scientists, and geospatial experts as well as system developers.

Have you ever wondered how that Amazon box with the smile arrives so quickly, where it came from, and how much it cost Amazon to deliver? The WW Amazon Logistics, Business Analytics team manages the delivery of tens of millions of products every week to Amazon's customers, achieving on-time delivery in a cost-effective manner. We are seeking an enthusiastic, customer-obsessed Sr. Manager Research Science with strong analytical skills to join our team. This role is crucial in optimizing Amazon's vast delivery network and will have significant impact on the customer experience, particularly in the final phase of delivery. As a Sr. Manager Research Science, you will: 1. Address business challenges through building compelling cases and using data to influence change across the organization 2. Develop input and assumptions based on preexisting models to estimate costs and savings opportunities associated with varying levels of network growth and operations 3. Create metrics to measure business performance, identify root causes and trends, and prescribe action plans 4. Manage multiple high-impact projects simultaneously 5. Work with technology teams and product managers to develop new tools and systems supporting business growth 6. Communicate with and support various internal stakeholders and external audiences 7. Implement scheduling solutions, improve metrics, and develop scalable processes and tools The ideal candidate will have: - PhD in Operations Research, Statistics, Engineering, or Supply Chain Management - Extensive experience in operations research and data-driven decision making - Strong analytical and problem-solving skills - Robust program management and research science skills - Ability to work with a team and make independent decisions in ambiguous environments - Customer-obsessed mindset with a focus on improving the Amazon delivery experience This role offers the autonomy to think strategically and make data-driven decisions from day one. Join us in shaping the future of e-commerce delivery and addressing the core challenges in our world-class operations space! Key job responsibilities 1. Advanced Modeling and Algorithm Development: - Design and implement sophisticated machine learning models for logistics optimization - Develop complex time series forecasting algorithms for demand prediction and resource allocation 2. AI and Machine Learning Integration: - Architect and deploy AI-powered systems to enhance decision-making in logistics operations - Implement deep learning techniques for image recognition in package sorting and handling - Develop reinforcement learning algorithms for adaptive scheduling and resource management 3. Big Data Analytics and Processing: - Design and implement distributed computing solutions for processing massive logistics datasets - Utilize cloud computing platforms (e.g., AWS) for scalable data processing and analysis 4. AI-Driven Workflow Optimization: - Design and implement AI agents for autonomous decision-making in logistics processes - Create machine learning models for customer behavior analysis and personalized delivery options 5. Software Development and System Architecture: - Write efficient, scalable code in languages such as Python, Java, or C++ - Develop and maintain complex software systems for logistics optimization - Stay at the forefront of AI and ML research - Publish research findings in top-tier conferences and journals About the team We are Amazon's Last Mile Science and Analytics team, dedicated to improving e-commerce delivery. We work to optimize our vast network, forecast demand using machine learning, and enhance route efficiency. Our efforts focus on developing innovative delivery methods, applying AI to solve complex problems, and conducting geospatial analysis. We create simulations to refine processes and plan capacity effectively. Operating globally, we strive to develop adaptable solutions for diverse markets. We aim to advance logistics science, continually improving speed, efficiency, and customer satisfaction, in support of Amazon's mission to be Earth's most customer-centric company.

At AWS Healthcare AI, we're revolutionizing healthcare delivery through AI solutions that serve millions globally. As a pioneer in healthcare technology, we're building next-generation services that combine Amazon's world-class AI infrastructure with deep healthcare expertise. Our mission is to accelerate our healthcare businesses by delivering intuitive and differentiated technology solutions that solve enduring business challenges. The AWS Healthcare AI organization includes services such as HealthScribe, Comprehend Medical, HealthLake, and more. We're seeking a Senior Applied Scientist to join our team working on our AI driven clinical solutions that are transforming how clinicians interact with patients and document care. Key Job Responsibilities To be successful in this mission, we are seeking an experienced Applied Scientist to lead pioneering research and development of new, highly confidential AI applications that re-imagine experiences for end-customers (e.g., consumers, patients), frontline workers (e.g., customer service agents, clinicians), and back-office staff (e.g., claims processing, medical coding). As a leading subject matter expert in NLU, deep learning, knowledge representation, foundation models, and reinforcement learning, you will guide a team of scientists to invent novel, generative AI-powered experiences. This role involves defining research directions, developing new ML techniques, conducting rigorous experiments, and ensuring research translates to impactful products. You will be a hands-on technical innovator who is passionate about building scalable scientific solutions. You will set the standard for excellence, invent scalable, scientifically sound solutions across teams, define evaluation methods, and lead complex reviews. This role wields significant influence across AWS, Amazon, and the global research community.

Robots are about to step out of the movies and into our homes. If you're excited about this robotics revolution, come join Amazon's Personal Robotics Group. As an Applied Scientist in this org, you'll design and implement state-of-the-art algorithms that bridge Computer Vision, Metric-semantic Mapping, and Contextual Reasoning to create comprehensive 3D/4D scene understanding capabilities. Your work will directly impact how our intelligent system perceives and reasons about dynamic home environments, building rich world representations that enable safe and effective autonomous operation alongside family members. You'll push the state-of-the-art techniques in Robotics and design novel algorithms that bridge the gap between research and real-world deployment. In this role, you'll develop expert models as well as end-to-end learning-based solutions that integrate Spatial Scene Understanding, Semantic Scene Graphs, and High-level Reasoning into unified world models. You'll leverage advanced Deep Learning techniques including Transformer architectures, Neural Radiance Fields, and Multi-modal Foundation Models to create robust representations of domestic spaces. Your solutions will need to handle the unique challenges of unstructured environments - from varying lighting conditions and cluttered spaces to dynamic interactions with humans and pets. Key job responsibilities - Develop multi-modal perception systems that fuse sensiing modalities in cluding but not limited to RGB-D, LiDAR, and other sensing modalities to create robust spatial-semantic world models. - Design and implement advanced 3D/4D scene understanding systems using neural implicit representations, occupancy networks, and dynamic scene graphs - Design experiments to identify the limitations of current state-of-the-art models and developing new models or techniques that can surpass these models - Collaborate with engineering teams to optimize and scale models for real-world applications. Influence technical decisions and implementation strategies within your area of focus - The ability to work with minimal guidance, be proactive and to handle ambiguity and the challenge of quickly evolving goals - Communicate complex technical work to a non-technical audience A day in the life - Design Expert architectures and Train ML models for deployment in simulation and real-world robots, identify and document their limitations post-deployment - Drive technical discussions within your team and with key stakeholders to develop innovative solutions to address identified limitations About the team The Personal Robotics Group is pioneering intelligent robotic products that deliver meaningful customer experiences. We're building the next generation of robotic systems that will redefine how customers interact with technology. This is a unique opportunity to shape the future of personal robotics working with world-class teams pushing the boundaries of what's possible in robotic Manipulation, Locomotion, and Open World Understanding. Join us if you’re passionate about creating the future of personal robotics, solving complex challenges at the intersection of hardware and software, and seeing your innovation deliver transformative customer experiences.

Lead ML teams building large-scale forecasting and optimization systems that power Amazon’s global transportation network and directly impact customer experience and cost. As an Sr Applied Scientist, you will set scientific direction, mentor applied scientists, and partner with engineering and product leaders to deliver production-grade ML solutions at massive scale. Key job responsibilities 1. Lead and grow a high-performing team of Applied Scientists, providing technical guidance, mentorship, and career development. 2. Define and own the scientific vision and roadmap for ML solutions powering large-scale transportation planning and execution. 3. Guide model and system design across a range of techniques, including tree-based models, deep learning (LSTMs, transformers), LLMs, and reinforcement learning. 4. Ensure models are production-ready, scalable, and robust through close partnership with stakeholders. Partner with Product, Operations, and Engineering leaders to enable proactive decision-making and corrective actions. 5. Own end-to-end business metrics, directly influencing customer experience, cost optimization, and network reliability. 6. Help contribute to the broader ML community through publications, conference submissions, and internal knowledge sharing. A day in the life Your day includes reviewing model performance and business metrics, guiding technical design and experimentation, mentoring scientists, and driving roadmap execution. You’ll balance near-term delivery with long-term innovation while ensuring solutions are robust, interpretable, and scalable. Ultimately, your work helps improve delivery reliability, reduce costs, and enhance the customer experience at massive scale.

Amazon Prime is looking for an ambitious Economist to help create econometric insights for world-wide Prime. Prime is Amazon's premiere membership program, with over 200M members world-wide. This role is at the center of many major company decisions that impact Amazon's customers. These decisions span a variety of industries, each reflecting the diversity of Prime benefits. These range from fast-free e-commerce shipping, digital content (e.g., exclusive streaming video, music, gaming, photos), reading, healthcare, and grocery offerings. Prime Science creates insights that power these decisions. As an economist in this role, you will create statistical tools that embed causal interpretations. You will utilize massive data, state-of-the-art scientific computing, econometrics (causal, counterfactual/structural, experimentation), and machine-learning, to do so. Some of the science you create will be publishable in internal or external scientific journals and conferences. You will work closely with a team of economists, applied scientists, data professionals (business analysts, business intelligence engineers), product managers, and software/data engineers. You will create insights from descriptive statistics, as well as from novel statistical and econometric models. You will create internal-to-Amazon-facing automated scientific data products to power company decisions. You will write strategic documents explaining how senior company leaders should utilize these insights to create sustainable value for customers. These leaders will often include the senior-most leaders at Amazon. The team is unique in its exposure to company-wide strategies as well as senior leadership. It operates at the research frontier of utilizing data, econometrics, artificial intelligence, and machine-learning to form business strategies. A successful candidate will have demonstrated a capacity for building, estimating, and defending statistical models (e.g., causal, counterfactual, machine-learning) using software such as R, Python, or STATA. They will have a willingness to learn and apply a broad set of statistical and computational techniques to supplement deep training in one area of econometrics. For example, many applications on the team motivate the use of structural econometrics and machine-learning. They rely on building scalable production software, which involves a broad set of world-class software-building skills often learned on-the-job. As a consequence, already-obtained knowledge of SQL, machine learning, and large-scale scientific computing using distributed computing infrastructures such as Spark-Scala or PySpark would be a plus. Additionally, this candidate will show a track-record of delivering projects well and on-time, preferably in collaboration with other team members (e.g. co-authors). Candidates must have very strong writing and emotional intelligence skills (for collaborative teamwork, often with colleagues in different functional roles), a growth mindset, and a capacity for dealing with a high-level of ambiguity. Endowed with these traits and on-the-job-growth, the role will provide the opportunity to have a large strategic, world-wide impact on the customer experiences of Prime members.