Careers

Amazon is looking for a passionate, talented, and inventive Scientist with a strong machine learning background to help build industry-leading Speech and Language technology. Our mission is to push the envelope in Automatic Speech Recognition (ASR), Natural Language Understanding (NLU), and Audio Signal Processing, in order to provide the best-possible experience for our customers. As a Speech and Language Scientist, you will work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art in spoken language understanding. Your work will directly impact our customers in the form of products and services that make use of speech and language technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in spoken language understanding. We are hiring in the area of speech recognition (ASR) and related areas.

We are looking for a leader of an R&D team in cutting-edge LLM technologies for applications across Alexa, AWS, and other Amazon businesses. In this role, you will innovate in the fastest-moving fields of current AI research, in particular in how to integrate a broad range of structured and unstructured information into AI systems (e.g. with RAG techniques), and get to immediately apply your results in highly visible Amazon products. If you are deeply familiar with LLMs, natural language processing, and machine learning and have experience managing high-performing research teams, this may be the right opportunity for you. Our fast-paced environment requires a high degree of independence in making decisions and driving ambitious research agendas all the way to production. You will work with other science and engineering teams as well as business stakeholders to maximize velocity and impact of your team's contributions. It's an exciting time to be a leader in AI research. In Amazon's AGI Information team, you can make your mark by improving information-driven experience of Amazon customers worldwide!

JP Seller Services is looking for a talented and passionate Senior Applied Scientist to build world class statistical and machine learning models to solve long-term, ambiguous and challenging problems, while providing advisory support to help solve short-term business pain points. Will be building novel economic/econometric models, machine learning systems, and high-impact experiments for elevating customer experience, product discovery and selection, delivery speed, profitability models in a fast-paced and dynamic environment. The position also requires collaboration with other scientists in JP and worldwide, Product Managers and Software Developers. Our current project is launching a groundbreaking product in Japan. We place strong emphasis on continuous learning through internal mechanisms for our scientists to keep on growing their expertise and keep up with the state of the art. Key job responsibilities * Use statistical and machine learning techniques to articulate possible root cause analysis and create scalable solutions for business problems. * Work closely with other research scientists, machine learning experts, and economists in 3 countries to design and run experiments, research new algorithms, and find new ways to improve Customer (CX) Experience and Seller (SX) Experience and drive business growth. * The Scientist will partner with technology and product leaders to solve business and technology problems. * Research and implement novel machine learning, statistical and econometrics approaches to understand drivers, impacts, and key influences on growth dynamics. * Helping to build production systems that take inputs from multiple models and make decisions in real time. * Automating feedback loops for algorithms in production. * Utilizing Amazon systems and tools to effectively work with terabytes of data.

Come build the future of smart security with us. Are you interested in helping shape the future of devices and services designed to keep people close to what’s important? ABOUT RING We started in a garage in 2012 when our founder asked a simple question: what if you could answer the front door from your phone? What if you could be there without needing to actually, you know, be there? After many late nights and endless tinkering, our first Video Doorbell was born. That invention has grown into over a decade of groundbreaking products and next-level features. And at the core of all that, everything we’ve done and everything we’ve yet to build, is that same inventor's spirit and drive to bridge the distance between people and what they care about. Whatever it is, at Ring we’re committed to helping you be there for it. (https://www.ring.com) ABOUT THE ROLE The Senior Data Scientist within Ring Data Science and Engineering plays a pivotal role in shaping how we carry the voice of our customers. We strive to understand their behaviors and preferences in order to provide them with the best experience connecting with the places, people and things that matter to them. This role will build scalable solutions and models to support our business functions (Subscriptions, Product, Customer Service). By leveraging a range of methods including statistical analysis and machine learning, you will explain, quantify, predict and prescribe in support of informing critical business decisions. You will translate business goals into agile, insightful analytics. You will seek to create value for both stakeholders and customers and inform findings in a clear, actionable way to managers and senior leaders. Key job responsibilities - Drive shared understanding among business, engineering, and science teams of domain knowledge of processes, system structures, and business requirements. - Apply domain knowledge to identify product roadmap, growth, engagement, and retention opportunities; quantify impact; and inform prioritization. - Advocate technical solutions to business stakeholders, engineering teams, and executive level decision makers. - Lead development and validation of state-of-the-art technical designs (data pipelines, data models, causal inference, predictive models, data insights/visualizations, etc) - Contribute to the hiring and development of others - Communicate strategy, progress, and impact to senior leadership A day in the life Translate/Interpret • Complex and interrelated datasets describing customer behavior, messaging, content, product design and financial impact. Measure/Quantify/Expand • Retrieve, synthesize, and present critical data in a format that is immediately useful to answering specific questions or improving system performance. • Analyze historical data to identify trends and support decision making. • Improve upon existing methodologies by developing new data sources, testing model enhancements, and fine-tuning model parameters. • Provide requirements to develop analytic capabilities, platforms, and pipelines. • Apply statistical or machine learning knowledge to specific business problems and data. Explore/Enlighten • Formalize assumptions about how users are expected to behave, create statistical definition of the outlier, and develop methods to systematically identify these outliers. Work out why such examples are outliers and define if any actions needed. • Given anecdotes about anomalies or generate automatic scripts to define anomalies, deep dive to explain why they happen, and identify fixes. • Make decisions and recommendations. • Build decision-making models and propose solution for the business problem you defined. • Conduct written and verbal presentation to share insights and recommendations to audiences of varying levels of technical sophistication. • Utilize code (Python/R/SQL) for data analyzing and modeling algorithms.

At AWS, we use Artificial Intelligence to be able to identify every need of a customer across all AWS services before they have to tell us about it, and then find and seamlessly connect them to the most appropriate resolution for their need, eventually fulfilling the vision of a self-healing cloud. We are looking for Machine Learning Scientists / Applied Scientists / ML Scientists with unfettered curiosity and drive to help build “best in the world” support (contact center) experience that customers will love! You will have an opportunity to lead, invent, and design tech that will directly impact every customer across all AWS services. We are building industry-leading technology that cuts across a wide range of ML techniques from Natural Language Processing to Deep Learning and Generative Artificial Intelligence. You will be a key driver in taking something from an idea to an experiment to a prototype and finally to a live production system. Our team packs a punch with principal level engineering, science, product, and leadership talent. We are a results focused team and you have the opportunity to lead and establish a culture for the big things to come. We combine the culture of a startup, the innovation and creativity of a R&D Lab, the work-life balance of a mature organization, and technical challenges at the scale of AWS. We offer a playground of opportunities for builders to build, have fun, and make history! Key job responsibilities - Deliver real world production systems at AWS scale. - Work closely with the business to understand the problem space, identify the opportunities and formulate the problems. - Use machine learning, data mining, statistical techniques, Generative AI and others to create actionable, meaningful, and scalable solutions for the business problems. - Analyze and extract relevant information from large amounts of data and derive useful insights. - Work with software engineering teams to deliver production systems with your ML models - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation A day in the life About the team We are working to achieve our business goals by deriving insights from a wealth of datasets like the AWS service metrics and logs, chat and call audio logs, email transcripts, support agent and support case data, customers context and sentiment, and AWS knowledge articles, tools and workflows. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.

An information-rich and accurate product catalog is a strategic asset for Amazon. It powers unrivaled product discovery, informs customer buying decisions, offers a large selection, and positions Amazon as the first stop for shopping online. We use data analysis and statistical and machine learning techniques to proactively identify relationships between products within the Amazon product catalog. This problem is challenging due to sheer scale (billions of products in the catalog), diversity (products ranging from electronics to groceries to instant video across multiple languages) and multitude of input sources (millions of sellers contributing product data with different quality). Amazon’s Item and Relationship Identity Systems group is looking for an innovative and customer-focused applied scientist to help us make the world’s best product catalog even better. We believe that failure and innovation are inseparable twins. In this role, you will partner with technology and business leaders to build new state-of-the-art algorithms, models, and services to infer product-to-product relationships that matter to our customers. You will work in a collaborative environment where you can experiment with massive data from the world’s largest product catalog, work on challenging problems, quickly implement and deploy your algorithmic ideas at scale, understand whether they succeed via statistically relevant experiments across millions of customers. Key job responsibilities * Map business requirements and customer needs to a scientific problem. * Align the research direction to business requirements and make the right judgments on research/development schedule and prioritization. * Research, design and implement scalable machine learning (ML) techniques to solve problems that matter to our customers in an iterative fashion. * Design, experiment and evaluate highly innovative models for predictive, explainable learning * Partner with other scientists to build state-of-the-art ML systems powering Amazon * Work closely with software engineering teams to drive real-time model experiments, implementations and new feature creations * Stay informed on the latest machine learning, natural language and/or artificial intelligence trends and make presentations to the larger engineering and applied science communities.

The Brand Experience (BX) organization creates, builds and leads innovation for Brand Owners in the Amazon store worldwide. Our growing portfolio of BX tools enable Brands to tell their unique Brand and product stories, optimize content through statistical experimentation, solicit and manage reviews to earn Customer trust and grow their business, as well as engage with new and loyal Customers through a variety of channels. We are looking for a Data Scientist to lead us to identify data-driven insight and opportunities to improve Brands’ success. As a successful Data Scientist on our team, you will solve complex problems to identify actionable opportunities, and collaborate with engineering, research, and business teams for future innovation. You need to be a sophisticated user and builder of statistical and machine learning models to answer specific business questions. You are an expert at synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication. Key job responsibilities * Build, validate, and scale analytic solutions using state of the art tools based on large datasets * Conduct statistical/machine learning analyses, or design experiments to measure the value of the business and its many features * Partner closely with Business, Finance, Science, and Tech partners from ideation to implementation of production solutions * Independently identify new opportunities for leveraging economic insights and models that drive a better understanding of the Brand Experience business * Write both technical white papers and business-facing documents to clearly explain complex technical concepts to partner teams and leaders

At AWS, we use Artificial Intelligence to be able to identify every need of a customer across all AWS services before they have to tell us about it and help customers adopt best practices while architecting on the cloud. We are looking for Applied Scientists to drive innovation with Gen AI to bring paradigm shift to how the business operates and build “best in the world” experience that customers will love! Some of the science challenges we work on include fine-tuning Large language models for domain specific use cases, Reinforcement Learning, Auto-generating code from natural language and generating strategic insights and recommendations from very large datasets. You will have an opportunity to lead, invent, and design tech that will directly impact every customer across all AWS services. We are building industry-leading technology that cuts across a wide range of ML techniques from Natural Language Processing to Deep Learning and Generative Artificial Intelligence. You will be a key driver in taking something from an idea to an experiment to a prototype and finally to a live production system. Our team packs a punch with principal level product, science, engineering, and leadership talent. We are a results focused team and you have the opportunity to lead and establish a culture for the big things to come. We combine the culture of a startup, the innovation and creativity of a R&D Lab, the work-life balance of a mature organization, and technical challenges at the scale of AWS. We offer a playground of opportunities for builders to build, have fun, and make history! About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.

Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. The ATT team, based in Bangalore, is responsible for ensuring that ads are relevant and are of good quality, leading to higher conversion for the sellers and providing a great experience for the customers. We deal with one of the world’s largest product catalog, handle billions of requests a day with plans to grow it by an order of magnitude and use automated systems to validate tens of millions of offers submitted by thousands of merchants in multiple countries and languages. We are searching for pioneers who are passionate about innovating and building state-of-the-art technologies for content understanding, labelling and generation in ads. In this role as an Applied Science Manager, you will drive a science charter and lead a team of applied scientists to develop novel scientific solutions to solve real-world problems for ads moderation and labelling, collaborate with cross functional leaders to define science strategies and lead your team to deliver product driven science solutions. This includes developing computer vision and machine learning models/methods (including but not limited to deep learning models, generative AI based models/solutions, large language models (LLMs) and vision language models (VLMs).

AWS AI is looking for passionate, talented, and inventive Applied Scientists with a strong machine learning background to help build industry-leading Conversational AI Systems. Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Natural Language Understanding (NLU), Dialog Systems including Generative AI with Large Language Models (LLMs) and Applied Machine Learning (ML). As part of our AI team in Amazon AWS, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in human language technology. Your work will directly impact millions of our customers in the form of products and services that make use language technology. You will gain hands on experience with Amazon’s heterogeneous text, structured data sources, and large-scale computing resources to accelerate advances in language understanding. We are hiring in all areas of human language technology: NLU, Dialog Management, Conversational AI, LLMs and Generative AI. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.