Careers

Amazon's AGI Web & Knowledge Services group is seeking a passionate, talented, and inventive Applied Scientist to lead the development of industry-leading Information retrieval systems. As part of our cutting-edge AGI-IR team, you will play a pivotal role in developing efficient AI solutions for a multi-modal future at scale. In this role, you will work alongside renowned researchers and engineers to enable our customers to seamlessly interact with unstructured and semi-structured content through advanced capabilities like question answering, contextual search, and multi-turn dialogues. Your work will directly impact our customers in the form of products and services that make use of various machine learning, deep learning and language model technologies. Key job responsibilities - As an Applied Scientist, you will leverage your technical expertise and experience to demonstrate leadership in tackling large complex problems, setting the direction and collaborating with applied scientists and engineers to develop novel algorithms and modeling techniques to enable timely, relevant and delightful conversations. - Leverage Amazon's large-scale data and computing resources to accelerate advances in the state of the art. - Work backwards from customer needs and use that information to make trade-offs between different modeling approaches - Collaborate with software engineering teams to integrate successful experimental results into complex Amazon production systems - Report results to technical and business audiences in a manner that is statistically rigorous and compellingly relevant, exemplifying good scientific practice in a business environment - Drive best practices, helping to set high scientific and engineering standards on the team - Promote the culture of experimentation and applied science at Amazon

We are seeking an Applied Scientist to join our AI Security team, which builds security tooling and paved path solutions to ensure Generative AI (GenAI) based experiences developed by Amazon uphold our high security standards, and uses AI to develop foundational services that make security mechanisms more effective and efficient. As an Applied Scientist, you’ll be responsible for designing and implementing state-of-the-art solutions, to build an AI-based foundational service for securing products and services at Amazon scale. You will collaborate with applied scientists and software engineers to develop innovative technologies to solve some of our hardest security problems, and AI-based security solutions that support builder teams across Amazon throughout their software development journey, enabling Amazon businesses to strengthen their security posture more efficiently and effectively. Key job responsibilities • design and implement accurate and scalable methods to solve our hardest AI security problems • Lead and partner with applied scientists and software development engineers to drive technical design and implementation for a foundational GenAI-based security service About the team The mission of the AI Security organization is to ensure Generative AI experiences delivered by Amazon to our customers uphold our high security standards and to harness AI to strengthen Amazon’s security posture more efficiently and effectively. A day in the life A day in the life involves meeting Vulnerability Management and Incident Responder teams to review data flows, prediction use cases, and automation gaps. From here you will research data sets, working with security/software engineers to retrieve data needed for your analysis and explorations. Once you have framed the problems, you will conduct experiments, regressions, and various analysis activities to find insights. You will develop and train models that will then be placed into a production environment with the help of software engineers. You will then work with your security team partners to understand the effectiveness of the models created. About the team The Defensive Security team is small, tight-knit, and located in Austin, Texas. It is primarily software engineers, but will be developed into a hybrid team of software engineers and security engineers. This team will have tenured Amazonian leadership, with a track record of mentoring, coaching, and career progression support. About Amazon Security Diverse Experiences — Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? — At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture — In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth — We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance — We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. As a core product offering within our advertising portfolio, Sponsored Products (SP) helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The SP team's primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day. We optimize product placements using a combination of machine learning and natural language processing (NLP) algorithms operating in low latency, high-volume systems. We are highly motivated, collaborative and fun-loving, with entrepreneurial drive and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. We are looking for an Applied Scientist to join the Whole-page Advertising Experiences (Waves) team in Marketplace Intelligence with a broad mandate to experiment and innovate to grow Sponsored Products. As an Applied Scientist on this team, you will help to identify unique opportunities to create customized and delightful shopping experience for our growing marketplaces worldwide. Your job will be to identify big opportunities for the team that can help to grow Sponsored Products business working with search and retail partner teams, software engineers and product managers. You will have the opportunity to design, run, and analyze A/B experiments that improve the experience of millions of Amazon shoppers while driving quantifiable revenue impact. More importantly, you will have the opportunity to broaden your technical skills in an environment that thrives on creativity, experimentation, and product innovation. Key job responsibilities - Be the technical leader in Machine Learning; lead efforts within this team and across other teams. - Perform hands-on analysis and modeling of enormous data sets to develop insights that both improve the shopper experience while increasing traffic monetization and merchandise sales. - Drive end-to-end Machine Learning projects that have a high degree of ambiguity, scale, complexity. - Run A/B experiments, gather data, and perform statistical analysis. - Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. - Research new and innovative machine learning approaches. - Recruit Scientists to the team and provide mentorship.

Amazon is hiring a Principal Applied Scientist (PAS) to join the Search and Conversational Shopping AI team. In this role, you will be responsible for the architectural design and technological advancements of the customer experience of Amazon Rufus, our next-generation, AI-driven search and shopping assistant. This innovative role focuses on developing innovative search and shopping experiences, utilizing large language models, generative AI, and advanced machine learning technologies. Key job responsibilities As a Principal Applied Scientist in Search, you will possess deep expertise in machine learning and data science, with specializations in information retrieval, recommendations, ranking, large language models, and generative AI across various modalities. The role involves solution alignment across multiple partners, such as front-end, relevance, ranking, and personalization teams. You will collaborate with teams of scientists and engineers to translate business and functional requirements into concrete deliverables, leading strategic efforts to enhance upper funnel search customer experiences. You will design integrated solutions efficiently delivered across all contributing stakeholder teams, driving alignment among these tech teams in the short term and influencing their future roadmaps in the long term to support our experimentation roadmap. Responsible for overall solution quality, this role will focus on improving experimentation velocity and, in the future, facilitating partner development on upper funnel customer experiences. This role ensures we are building scalable solutions with smart checks on data quality centrally, navigating the ambiguity inherent in this new area. You will make critical judgements to select the best technical solutions for both short and long-term experimentation objectives, bringing clarity from ambiguity, structuring tradeoff decisions, and effectively communicating on technically contentious topics. Finally, you will engage with academic partners to augment our in-house talent with access to the latest research and expert mentoring. About the team The vision of the Search and Conversational Shopping AI Team is to revolutionize the search and shopping experience through technological innovations in advanced AI and machine learning. We focus on enhancing query understanding, navigational and upper funnel search, developing LLM-based AI assistants, and more. Our goal is to create intuitive, personalized search interfaces that seamlessly connect customers with products, enhancing satisfaction, engagement, and transforming e-commerce interactions.

Amazon Worldwide Advertising is one of Amazon's fastest growing and most profitable businesses. Ads Self-serve Products for Experience, Experimentation, and Developer productivity (Ads SPEED) team drives a coherent experience across Amazon Ads Console for all endemic and non-endemic advertisers and their agencies using Amazon’s marketing portfolio to grow their business and brands on and off Amazon. We enable Ad application builders across every product development cycle stage — from decisions to build, to launch and ongoing product health monitoring and troubleshooting. We have three programs – Ads Portal Foundation Systems (Ads Portal Framework, Ads Design System, Ads Portal Spoofing), Ads Portal Common Experience Systems (Ads Portal Navigation, Ads Notifications, Advertiser Feedback System) and Ads Portal Analytics & Science Framework (Telemetry, Observability, Experimentation, Insights). Our foundation charter builds common features that form the home for all Amazon Ads products and applications. It accelerates federated innovation and enables all builders to ship applications for customers globally while keeping the overall Ads Portal experience familiar. Experience charter builds and enhances marketer experiences across Ads Portal. Analytics & Science charter empowers builders to make data-informed product decisions through the next generation of analytics technologies and experimentation capabilities. It helps builders uncover the unknown by scientifically measuring customer experience at all stages of their journey within Ads self-serve and making it easily accessible. We seek a strong technical leader with domain expertise in machine learning and deep learning, transformers, generative models, large language models, computer vision and multimodal models. You will devise innovative solutions at scale, pushing the technological and science boundaries. You will guide the design, modeling, and architectural choices of state-of-the-art large language models and multimodal models. You will devise and implement new algorithms and new learning strategies and paradigms. You will be technically hands-on and drive the execution from ideation to productionization. You will work in collaborative environment with other technical and business leaders, to innovate on behalf of the customer. Key Responsibilities: - Map business requirements and customer needs to a scientific problem. - Align the research direction to business requirements and make the right judgments on research/development schedule and prioritization. - Research, design and implement scalable machine learning (ML), natural language, or computational models to solve problems that matter to our customers in an iterative fashion. - Mentor and develop junior applied scientists and developers who work on applied science problems in the same organization. - Stay informed on the latest machine learning, natural language and/or artificial intelligence trends and make presentations to the larger engineering and applied science communities. You will work as part of a diverse data science and engineering team comprising of other Applied Scientists, Software Development Engineers and Business Intelligence Engineers. You will participate in the Amazon ML community by authoring scientific papers and submitting them to Machine Learning conferences. You will mentor Applied Scientists and Software Development Engineers having a strong interest in ML. You will also be called upon to provide ML consultation outside your team for other problem statements. Why you will love this opportunity: Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. Team video https://youtu.be/zD_6Lzw8raE

Want to be part of a team that is helping redefine the future of video advertising? Prime Video is looking for a world-class Science & Analytics Leader to help us assemble and execute against our team’s strategic advertising initiatives and change how advertisers engage with consumers via streaming media around the world. Video Advertising is rapidly evolving as customers shift their viewing experiences from traditional linear TV to streaming via connected devices. Prime Video is a rising player in this space. We have differentiated assets in terms of consumer experiences and audience insights against a breadth of exclusive content which positions us well for the long-term. We are seeking a Science & Analytics Leader to manage the development and application of methods to: examine the complex data flows of the Prime Video Advertising, translate deep-dives into actionable insights for our product teams; and build new tools and services in order to dynamically optimize the business with customers and advertisers. In this role, you and your teams will analyze our advertising-related data to enable sound business insights ongoing while also helping to improve the performance of our packaging and ad serving decisions. This will need to take into account advertiser demand and customer engagement expectations, desired targeting and relevance outcomes, and the adoption and impact of new ad product releases. Key job responsibilities • Analyze data trends regarding supply/demand optimization, ad load, and mix effects that affect advertiser objectives and customer experience. • Provide analysis to senior leaders on issues like business impact of new feature development, addressability or recognition rates, and changes of ad serving systems to improve monetization rate and customer experience - highlighting insights that will inform our business development and engineering roadmaps. • Formalize our approach to balancing CX and yield optimization by analyzing supply and demand patterns across multiple channels and products. • Identify, standardize, and operationalize KPIs to effectively measure the performance of all systems involved in ad serving, and use trend insights to inform business priorities. • Partner with engineering teams to define data logging requirements and get these prioritized in engineering roadmaps. • Validate financial models through analysis • Develop and own ad revenue and supply intelligence analytics decks that provide ongoing deep-dives or low-touch insights. A day in the life The Science & Analytics Leader will work closely with business leaders and engineers on developing common data architecture that will optimize our data logging at different grains, and will allow data interoperability from bid flow to optimization to campaign delivery. The candidate will then analyze the data and present papers and ongoing reports on actionable insights, as well as science-powered models for optimizing against those insights at scale. In addition, we will be looking for the candidate to attract and develop a high-impact, multi-functional data analytics team. About the team The Prime Video Advertising Science & Analytics team works in close alignment with PM, engineer, business, and sales teams to help achieve advertiser objectives against best-in-class customer ad experiences, and meaningfully improve financial performance. We pride ourselves for acting as owners of the areas we support, and thinking broadly about the impact that our analysis, audits, and models bring to the business. We are at our best when we understand not just the analytics components of our business, but also have deep business knowledge of customer needs and product operations.

The Edge CV team under Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Applied Scientist with a strong deep learning background, to help build industry-leading technology with computer vision and multimodal perception models for various edge applications. Key job responsibilities As an Applied Scientist with the Edge CV team under AGI, you will work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art with multimodal models with an emphasis on computer vision. Your work will directly impact our customers in the form of products and services that make use of CV technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in AGI in within perception domain. A day in the life An Applied Scientist with the AGI team will support the science solution design, run experiments, research new algorithms, and find new ways of optimizing the customer experience; while setting examples for the team on good science practice and standards. Besides theoretical analysis and innovation, an Applied Scientist will also work closely with talented engineers and scientists to put algorithms and models into practice. About the team The Edge CV team has a mission to deliver best in class CV and multimodal models in support of various low latency perception based applications for devices like Echo Show series within Amazon.

We are seeking a senior scientist with demonstrated experience in A/B testing along with related experience with observational causal modeling (e.g. synthetic controls, causal matrix completion). Our team owns "causal inference as a service" for the Pricing and Promotions organization; we run A/B tests on new pricing, promotions, and pricing/promotions CX algorithms and, where experimentation is impractical, conduct observational causal studies. Key job responsibilities We are seeking a senior scientist to help envision, design, and build the next generation of pricing, promotions, and pricing/promotions CX for Amazon. On our team, you will work at the intersection of economic theory, statistical inference, and machine learning to design and implement in production new statistical methods for measuring causal effects of an extensive array of business policies. This position is perfect for someone who has a deep and broad analytic background, is passionate about using mathematical modeling and statistical analysis to make a real difference. You should be familiar with modern tools for data science and business analysis and have experience coding with engineers to put projects into production. We are particularly interested in candidates with research background in experimental statistics. A day in the life - Discuss with business problems with business partners, product managers, and tech leaders - Brainstorm with other scientists to design the right model for the problem at hand - Present the results and new ideas for existing or forward looking problems to leadership - Dive deep into the data - Build working prototypes of models - Work with engineers to implement prototypes in production - Analyze the results and review with partners About the team We are a team of scientists who design and implement the econometrics powering pricing, promotions, and pricing/promotions CX.

Are you interested in helping build a world-class transportation network for Amazon as we delight our customers with more 1 day promises and also meet our sustainability targets ? Do you want to deliver products at scale influence the network design of one of the most complex transportation network in the world? Amazon Worldwide Operations is looking for a Data Scientist. The role will require modeling, auditing and optimizing our transportation network from our fulfillment centers to our last mile carriers who deliver packages to customers. To be successful in the role, you need strong analytical skills, excellent communication skills, ability to influence across business functions and manage stakeholders’ expectations effectively. You will work in a fast-paced environment that requires you to be detail-oriented and comfortable in working with multiple business and technical teams. This position has the option to be located in Bellevue WA, Austin TX, Nashville TN, Santa Monica CA, Arlington VA, New York City NY, or Toronto CA. Key job responsibilities - Development of scalable data science solutions to audit and optimize our transportation network. - Development and execution of analytical tools to model our transportation network. - Contribute to the strategy for network design, prioritize technical and operational initiatives, evaluate and set stakeholders expectations.

Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of advertising tools within Sponsored Products and Sponsored Brands that drive discovery and advertiser growth. Our brand understanding products are strategically important to our advertisers, helping them propel long term growth across retail and marketplace businesses. We deliver billions of ad impressions and clicks daily and are breaking fresh ground to create world-class brand intelligence models and products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. Within Sponsored Ads Advertiser Growth organization, the Brand Intelligence team is on a mission to make Amazon the best in class destination for shoppers to discover, engage and build affinity with brands, thereby making shopping delightful, and a personalized experience. Our team builds the central brand understanding foundation for Amazon ads and beyond. We focus on enabling brands to align customers' shopping intent and position its unique value proposition via Amazon Ads. We provide large-scale offline and online brand understanding data services, powered by cutting edge Machine Learning technologies (e.g., Large-Language-Model, Multi-Modal Deep Neural Networks, Statistical Modeling). We are looking for a passionate and visionary leader to lead a cross functional team Applied Scientist, Data Scientists, Business Intelligence Engineers and Machine Learning engineers. You will, • Lead science and engineering strategy and roadmap to invent and build scalable solutions for a state-of-the-art context-aware Brand Understanding. • Develop and manage a research agenda that balances short term deliverables with measurable business impact as well as long term investments. • Rapidly design, prototype and test many possible hypotheses in a high-ambiguity environment, making use of both quantitative and business judgment • Advance the team's engineering backbone and drive continued scientific innovation as a thought leader and practitioner. • Foster cross-team collaboration to execute complex projects, drive alignment across organizations for science, engineering and product strategy to achieve business goals. • Perform hands-on data analysis, build machine-learning models, run regular A/B tests, and communicate the impact to senior management. • Collaborate with business and software teams across Amazon Ads. • Stay up to date with recent scientific publications relevant to the team. • Provide technical and scientific guidance to team members. • Hire and develop top talent, provide technical and career development guidance to scientists and engineers within and across the organization.