Careers

The Perfect Order Experience (POE) AI team combines artificial intelligence, machine learning, and economic insights to ensure exceptional customer experiences and seller success on Amazon. We develop advanced scientific solutions that protect product authenticity, maintain quality standards, and safeguard intellectual property across Amazon's vast catalog. Our work spans from building detection systems using state-of-the-art Large Language Models to creating automated investigation processes and risk treatment mechanisms. Our solutions directly impact billions of customer interactions and enable millions of sellers to thrive while maintaining the highest standards of trust and quality. We are seeking an exceptional Senior Applied Science Manager to lead key AI initiatives to ensure a perfect order experience for Amazon customers. In this role, you will spearhead the development of a domain specific large language model designed to comprehend complex seller behaviors and relationships. You will lead the research and implementation on LLM pre-training, fine-tuning and reinforcement learning for LLM reasoning. You will implement and influence ranker models that intelligently adjust product visibility based on risk signals and trust metrics. Key job responsibilities - Drive AI strategy and lead a team of applied scientists in developing ML solutions. - Lead the end-to-end development of a domain specific LLM. - Drive the development of large-scale pre-training and post-training strategies for the LLM using domain-specific datasets. - Architect automated risk detection and treatment systems that combine multi-modal signals to identify product quality issues and implement optimization-based mitigation strategies. - Collaborate with other science teams to develop/ influence ranker models that optimize product visibility. About the team About the Perfect Order Experience (POE) AI Team The POE AI Science team sits at the forefront of Amazon's efforts to ensure customers can shop with confidence. Our team combines artificial intelligence, machine learning, and economic insights to protect product authenticity, maintain quality standards, and safeguard intellectual property across Amazon's vast catalog. The work we do directly impacts billions of customer interactions and enables millions of sellers to thrive while maintaining the highest standards of trust and quality.

The Amazon AGI Autonomy Lab is focused on developing foundational capabilities for useful AI agents. Our mission is to enable practical AI to make our customers more productive, empowered, and fulfilled. Our work combines large language models (LLMs) with reinforcement learning (RL). The Applied Science - People Manager will build and lead a team focused on advancing Amazon Nova, our state-of-the-art foundation model. They will bridge research with real-world impact, ensuring our agents evolve from today’s capabilities to solve reasoning, planning, and world modeling in both virtual and physical environments. Key job responsibilities You will contribute directly to AI agent development in a research management role: leading a research team, aligning their goals with the broader lab, mentoring team members, and hiring great people. About the team Our lab is a small, talent-dense team with the resources and scale of Amazon. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research. We’re entering an exciting new era where agents can redefine what AI makes possible. We’d love for you to join our lab and build it from the ground up!

We are looking for passionate, talented, and inventive Principal Applied Scientist with a strong machine learning background to help build industry-leading Conversational AI Systems. Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Natural Language Understanding (NLU), Dialog Systems including Generative AI with Large Language Models (LLMs) and Applied Machine Learning (ML). As part of our team, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in human language technology. Your work will directly impact millions of our customers in the form of products and services that make use language technology. You will gain hands on experience with Amazon’s heterogeneous text, structured data sources, and large-scale computing resources to accelerate advances in language understanding. We are hiring in all areas of human language technology: NLU, Dialog Management, Conversational AI, LLMs and Generative AI. A day in the life The team uses generative AI and foundation models to reimagine the experience of all customers on AWS. We explore new technologies and find creative solutions. Curiosity and an explorative mindset can find a place here to impact the life of engineers around the world. If you are excited about this space and want to enlighten your peers with new capabilities, this is the team for you.

We are seeking a Senior Applied Scientist to drive innovation in machine learning and artificial intelligence for Amazon's autonomous delivery systems. In this role, you will develop novel algorithms and models that power our autonomous vehicle perception, prediction, and decision-making systems. You will combine rigorous scientific methodology with practical engineering to solve complex problems in real-world autonomous navigation and delivery. Key job responsibilities - Design and develop advanced machine learning models and algorithms for autonomous vehicle systems - Lead research initiatives in areas such as computer vision, sensor fusion, behavioral prediction, and path planning - Transform research concepts into production-ready solutions that meet strict safety and performance requirements - Develop novel approaches to solve complex technical challenges in autonomous navigation - Create and implement metrics and evaluation frameworks to measure model performance - Collaborate with engineering teams to integrate ML solutions into the autonomous vehicle stack - Publish research findings and represent Amazon at technical conferences - Mentor junior scientists and contribute to building a culture of scientific excellence A day in the life A typical day for a Senior Applied Scientist begins with analyzing experimental results from recent model deployments. They might spend the morning developing new deep learning architectures for sensor fusion or improving prediction models for pedestrian behavior. Mid-day could involve collaborating with engineering teams to optimize model performance and reduce inference latency. Afternoon activities might include designing experiments to validate new approaches, reviewing research papers for potential application, and participating in technical discussions to solve challenging problems in perception or planning. They would regularly engage in code reviews, documentation of methods, and mentoring of team members. The role requires balancing innovative research with practical implementation, ensuring that scientific advances translate into reliable autonomous system capabilities. About the team The Applied Science team within Amazon's Last Mile Delivery Automation organization focuses on developing cutting-edge machine learning solutions for autonomous systems. We work at the intersection of computer vision, deep learning, robotics, and control systems to create robust and scalable algorithms that enable safe autonomous operation. Our team combines expertise from diverse scientific backgrounds to tackle fundamental challenges in perception, prediction, and decision-making. We collaborate closely with software engineering teams to deploy our solutions across Amazon's autonomous delivery fleet.