Careers

Amazon launched the Generative AI Innovation Center (GAIIC) in Jun 2023 to help AWS customers accelerate the use of Generative AI to solve business and operational problems and promote innovation in their organization (https://press.aboutamazon.com/2023/6/aws-announces-generative-ai-innovation-center). GAIIC provides opportunities to innovate in a fast-paced organization that contributes to game-changing projects and technologies that get deployed on devices and in the cloud. As an Applied Science Manager in GAIIC, you'll partner with technology and business teams to build new GenAI solutions that delight our customers. You will be responsible for directing a team of data/research/applied scientists, deep learning architects, and ML engineers to build generative AI models and pipelines, and deliver state-of-the-art solutions to customer’s business and mission problems. Your team will be working with terabytes of text, images, and other types of data to address real-world problems. The successful candidate will possess both technical and customer-facing skills that will allow you to be the technical “face” of AWS within our solution providers’ ecosystem/environment as well as directly to end customers. You will be able to drive discussions with senior technical and management personnel within customers and partners, as well as the technical background that enables them to interact with and give guidance to data/research/applied scientists and software developers. The ideal candidate will also have a demonstrated ability to think strategically about business, product, and technical issues. Finally, and of critical importance, the candidate will be an excellent technical team manager, someone who knows how to hire, develop, and retain high quality technical talent. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

The Research Team at Amazon Robotics is seeking a passionate Applied Scientist, with a strong track record of industrial research, innovation leadership, and technology transfer, with a focus on ML Applications. At Amazon Robotics, we apply cutting edge advancements in robotics, software development, Big Data, ML and AI to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We operate hundreds of buildings that employ hundreds of thousands of robots teaming up to perform sophisticated, large-scale missions. There are a lot of exciting opportunities ahead of us that can be unlocked by scientific research. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas. As you could imagine, data is at the heart of our innovation. This role will be participating in creating the ML and AI roadmap, leading science initiatives, and shipping ML products. Key job responsibilities You will be responsible for: - Thinking Big and ideating with Data Science team, other Science teams, and stakeholders across the organization to co-create the ML roadmap. - Collaborating with customers and cross-functional stakeholder teams to help the team identify, disambiguate, and define key problems. - Independently innovating, creating, and iterating ML solutions for given business problems. Especially, using techniques such as Computer Vision, Deep Learning, Causal Inference, etc. - Collaborating with other Science, Tech, Ops, and Business leaders to ship and iterate ML products. - Promoting best practices and mentoring junior team members on problem solving and communication. - Leading state-of-the-art research work and pursuing internal/external scientific publications. A day in the life You will co-create ML/AI roadmap. You will help team identify business opportunities. You will prototype, iterate ML/AI solutions. You will drive communication with stakeholders to implement and ship ML solutions. e.g., computer vision, deep learning, explainable AI, causal inference, reinforcement learning, etc. You will mentor and guide junior team members in delivering projects and business impact. You will work with the team and lead scientific publications. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team You will join a scientifically and demographically diverse research/science team. Our multi-disciplinary team includes scientists with backgrounds in planning/scheduling, grasping/manipulation, machine learning, statistical analysis, and operations research. We develop novel algorithms and machine learning models and apply them to real-word robotic warehouses, including: - Planning/coordinating the paths of thousands of robtos - Dynamic task allocation to thousands of robots. - Learning how to manipulate products sold by Amazon. - Co-designing an optimizing robotic logistics processes. Our team also serves as a hub to foster innovation and support scientists across Amazon Robotics. In addition, we coordinate research engagements with academia.

Amazon is looking for a talented Postdoctoral Scientist to join our Perfect Order Experience (POE), Trustworthy Shopping Experience (TSE) team for a one-year, full-time research position. Postdoctoral Scientists will drive data-driven innovations in decision optimization and causal inference. In this role, you will have the opportunity to: - Leverage advanced statistical techniques and machine learning models to extract valuable insights from historical data and comparable item information. - Tackle data scarcity challenges by developing innovative approaches to maximize the utility of available data sources. - Collaborate with cross-functional teams to develop and deploy production-ready solutions. - Participate in research activities, including publishing papers, attending conferences, and collaborating with academic institutions to advance the state-of-the-art in relevant fields. Key job responsibilities In this role you will: • Work closely with a senior science advisor, collaborate with other scientists and engineers, and be part of Amazon’s vibrant and diverse global science community. • Publish your innovation in top-tier academic venues and hone your presentation skills. • Be inspired by challenges and opportunities to invent cutting-edge techniques in your area(s) of expertise. About the team We are a Center of Excellence of building economic solutions to optimize the return of investment at the program level and at the decision level. We focus on projects that have the largest impact and greatest long term potential across the business. Our products are models, scalable services and actionable insights. We proactively identify and explore opportunities on behalf of our business partners.

At Prime Video we are inventing a customer-centric future that offers more choice and flexibility than traditional Cable, Satellite television and other streaming providers. Where you can watch video content such as Prime Originals (Fallout, The Boys, The Marvelous Mrs. Maisel), movies, TV shows, Live sports (Thursday Night Football, English Premier League), local programming and hundreds of add-on subscriptions such as HBO max and Paramount+, anytime anywhere. All on your terms instead of having to pay for an expensive one-size-fits-all bundled package or be locked into long term contracts. The Global App Experience organization operates at a global scale and is a critical part of Prime Video’s flywheel. We own Prime Video's “last mile” customer experience including all the client apps (Android, iOS, Web, Living Room Smart TVs, set top boxes, Windows10, Mac OSX, gaming consoles) that enable customers in more than 200 countries and territories to find, discover and stream Prime Video content. We also own tier-1 services that act as aggregators and orchestrators between all of Prime Video's clients and Amazon's large backend service graph, providing authoritative APIs that reduce the complexity, cost and time to develop and launch features to our customers. Our client apps are the gateway to the Prime Video experience, enabling customers to quickly find something to watch at which point the app fades in the background and the customer is immersed in the storytelling. If you are passionate about film, sport or TV and you’re looking for a role where you can maximize your impact as a world class Principal Applied Scientist then come help us achieve our mission of building the most customer-centric, immersive and visually-rich video streaming experience on any device. Key job responsibilities As a Principal Applied Scientist in the Prime Video Global App Experience organization you will have deep subject matter expertise in applied machine learning. You will work with multiple teams of scientists, engineers and product managers to translate business and functional requirements into concrete deliverables. The field of Artificial Intelligence and Machine learning is experiencing unprecedented innovation and while it is important to know how recent advancements, such as GenAI, can be applied to develop new approaches to improve customer, developer and business outcomes, you'll work backwards from the desired outcomes to determine which ML technique is best applicable (traditional ML, GenAI, etc). Problem spaces you will be working on include: improving the customer experience in the PV apps, reducing the cost/effort/time to detect defects in the customer experience, applying ML to all aspects of the software development process to allow us to develop and release features faster and improving availability, app fluidity and latency. You will also work with external academic partners to support our in-house talent with direct access to cutting edge research and mentoring. We are open to hiring candidates to work out of one of the following locations: Austin, TX, USA | Dallas, TX, USA | Seattle, WA, USA

Are you up to the task of delivering innovative solutions that manages a supply chain of millions of unique products involving hundreds of thousands of suppliers and tens of millions of customers around the world? Amazon’s Strategic Sourcing team is looking for Senior Applied Scientists to build Amazon’s next generation of inventory planning and supply chain solutions. We are part of Supply Chain Optimization Technologies (SCOT): https://www.youtube.com/watch?v=ncwsr1Of6Cw&feature=youtu.be Our systems use real time, large scale optimization techniques to automatically procure and source the product from suppliers and optimize the flow of goods across the supply chain to minimize the cost and lead time for customers. Our team is focused on saving hundreds of millions of dollars using cutting edge science, machine learning, and scalable distributed software on the Cloud that automates and optimizes supply chain under the uncertainty of demand, pricing and supply. We are unique in that we’re simultaneously developing the science of supply chain planning and solving some of the toughest computational challenges at Amazon. Unlike many companies who buy existing off-the-shelf planning systems, we are responsible for studying, designing, and building systems to suit Amazon’s needs. Our team members have an opportunity to be on the forefront of supply chain thought leadership by working on some of the most difficult problems in the industry with some of the best product managers, research scientists/statisticians/economists and software developers in the business. We are seeking an experienced applied scientist specialized in Operations Research. Candidate will be responsible for developing solutions to better manage/optimize the flow of inventory in Amazon's network world wide. This position will focus on identifying and analyzing opportunities to improve existing algorithms and also on the next generation of Amazon’s inventory supply chain optimization systems. This position requires superior analytical thinkers, able to quickly approach large ambiguous problems and apply their technical and statistical knowledge to identify opportunities for further research. You should be able to independently mine and analyze data, and be able to use any necessary programming and statistical analysis software to do so. Successful candidates must thrive in fast-paced environments which encourage collaborative and creative problem solving, be able to measure and estimate risks, constructively critique peer research, and align research focuses with the Amazon’s strategic needs. In joining our team, you'll enjoy a highly competitive salary, growth, working closely with smart engineers and researchers along with other benefits. We have a creative and comfortable work environment and this is your opportunity to be part of a fast-paced and growing technology team.

We are a part of Amazon Artificial General Intelligence (AGI) organization where our mission is “delight customers through contextual and personalized proactive experiences that keep customers informed, engaged, and productive without cognitive burden”. We are developing advanced systems to deliver engaging, intuitive, and adaptive content recommendations across all Amazon surfaces. We aim to facilitate seamless reasoning and customer experiences, surpassing the capabilities of previous machine learning models. We are looking for a passionate, talented, and resourceful Senior Applied Scientist in the field of Natural Language Processing (NLP), Large Language Model (LLM), Recommender Systems and/or Information Retrieval, to invent and build scalable solutions for a state-of-the-art context-aware personal assistant. A successful candidate will have strong machine learning background and a desire to push the envelope in one or more of the above areas. The ideal candidate would also enjoy operating in dynamic environments, be self-motivated to take on challenging problems to deliver big customer impact, shipping solutions via rapid experimentation and then iterating on user feedback and interactions. Key job responsibilities As a Senior Applied Scientist, you will leverage your technical expertise and experience to demonstrate leadership in tackling large complex problems, setting the direction and collaborating with applied scientists and engineers to develop novel algorithms and modeling techniques to enable timely, relevant and delightful recommendations and conversations. Your work will directly impact our customers in the form of products and services that make use of various machine learing, deep learning and language model technologies. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in the state of art.

Amazon is the 4th most popular site in the US. Our product search engine is one of the most heavily used services in the world, indexes billions of products, and serves hundreds of millions of customers world-wide. We are working on a new AI-first initiative to re-architect and reinvent the way we do search through the use of extremely large scale next-generation deep learning techniques. Our goal is to make step function improvements in the use of advanced Machine Learning (ML) on very large scale datasets, specifically through the use of aggressive systems engineering and hardware accelerators. This is a rare opportunity to develop cutting edge ML solutions and apply them to a problem of this magnitude. Some exciting questions that we expect to answer over the next few years include: - Can combining supervised multi-task training with unsupervised training help us to improve model accuracy? - Can we transfer our knowledge of the customer to every language and every locale ? - Can a focus on compilers and custom hardware help us accelerate model training and reduce hardware costs? This is a unique opportunity to get in on the ground floor, shape, and build the next-generation of Amazon Search. We are looking for exceptional scientists and ML engineers who are passionate about innovation and impact, and want to work in a team with a startup culture within a larger organization. Key job responsibilities Train large deep learning models with hundreds of billions parameters. Set science directions for the team, in areas such as efficient model architecture, training and data optimization/scaling, model/data/pipeline parallel techniques, and much more.

The Geospatial science team solves problems at the interface of ML/AI and GIS for Amazon's last mile delivery programs. We have access to Earth-scale datasets and use them to solve challenging problems that affect hundreds of thousands of transporters. We are looking for strong candidates to join the transportation science team which owns time estimation, GPS trajectory learning, and sensor fusion from phone data. You will join a team of GIS and ML domain experts and be expected to develop ML models, present research results to stakeholders, and collaborate with SDEs to implement the models in production. Key job responsibilities - Understand business problems and translate them into science problems - Develop ML models - Present research results - Write and publish papers - Write production code - Collaborate with SDEs and other scientists

The Item and Relationship Identity Systems (IRIS) team in WW Amazon Stores is looking for a passionate and talented Principal Applied Scientist with a strong background in deep learning and multimodal AI, to lead the development of industry-leading multimodal machine learning models to help us make the world’s best product catalog even better. In this role, you will partner with technology and business leaders to build new state-of-the-art algorithms, large multimodal models, and services to infer product-to-product relationships that matter to our customers. You will work in a collaborative environment where you can experiment with massive data from the world’s largest product catalog, work on challenging problems, quickly implement and deploy your algorithmic ideas at scale, understand whether they succeed via statistically relevant experiments across millions of customers. An information-rich and accurate product catalog is a strategic asset for Amazon. We use cutting edge machine learning techniques to proactively identify relationships between products within the Amazon product catalog. This problem is challenging due to sheer scale (billions of products in the catalog), diversity (products ranging from electronics to groceries to instant video across multiple languages), multitude of input sources (millions of sellers contributing product data with different quality) and varied relationship types. Key job responsibilities As a Principal Applied Scientist with the IRIS team, you will lead the development of novel algorithms and modeling techniques to advance the state of the art with multimodal systems. Your work will directly help our customers and will power unrivaled product discovery, inform customer buying decisions, offer a large selection, and position Amazon as the first stop for shopping online. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate development with multimodal Large Language Models (LLMs) and Generative Artificial Intelligence. You will be responsible for defining key research directions, adopting or inventing new machine learning techniques, conducting rigorous experiments, publishing results, and ensuring that research is translated into practice. You will develop long-term strategies, persuade teams to adopt those strategies, propose goals and deliver on them. You will also participate in organizational planning, hiring, mentorship and leadership development. You will be technically fearless and with a passion for building scalable science and engineering solutions. A day in the life We love solving challenging and hard problems in our quest to innovate on behalf of our customers. We push the boundaries to leverage and invent technologies which help create unrivaled experiences for our customers to help us move fast in a growing and changing environment. We use data to guide our decisions, work closely with our engineering and product counterparts, and partner with other Science teams to learn and guide in an environment of innovation. About the team The IRIS team has a mission to push the envelope with multimodal LLMs and Gen AI to provide the best-possible eCommerce experience for our customers. We push the boundaries of advanced ML and generative AI techniques to scale the inputs for hundreds of billions of dollars of annual revenue for our e-commerce business.

Amazon is looking for talented Postdoctoral Scientists to join our Corporate Projects team for a one-year, full-time research position. Corporate Projects is a team that sits within the broader Corporate Development organization at Amazon. We seek to bring net-new, strategic projects to life by working together with customers and evolving projects from ZERO-to-ONE. To do so, we deploy our resources towards proofs-of-concept and pilot programs and develop them from high-level ideas (the ZERO) to tangible short-term results that provide validating signal and a path to scale (the ONE). We work with our customers to develop and create net-new opportunities by relentlessly scouring all of Amazon and finding new and innovative ways to strengthen and/or accelerate the Amazon Flywheel. Key job responsibilities This Postdoc will work with a talented team of hardware experts to build and perfect the teleoperations interface and robotics hardware. The team will continuously develop and test the interface so that it evolves to be able to support the entire program. It is critical to have previous experience building and delivering a complete mechanical design that is fully-functional and capable of standing on its own. The end result should be an exceptional mechanical design that can cross-over and spans multiple disciplines. Video links and/or submissions (e.g. YouTube) of mechanical design projects are strongly encouraged. * Work closely with a senior science advisor, collaborate with other scientists and engineers, and be part of Amazon’s vibrant and diverse global science community. * Publish your innovation in top-tier academic venues and hone your presentation skills. * Be inspired by challenges and opportunities to invent cutting-edge techniques in your area(s) of expertise.