Careers

AWS AI is looking for passionate, talented, and inventive Applied Scientists with a strong machine learning background to help build industry-leading Conversational AI Systems. Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Natural Language Understanding (NLU), Dialog Systems including Generative AI with Large Language Models (LLMs) and Applied Machine Learning (ML). As part of our AI team in Amazon AWS, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in human language technology. Your work will directly impact millions of our customers in the form of products and services that make use language technology. You will gain hands on experience with Amazon’s heterogeneous text, structured data sources, and large-scale computing resources to accelerate advances in language understanding. We are hiring in all areas of human language technology: NLU, Dialog Management, Conversational AI, LLMs and Generative AI. A day in the life The Amazon Web Services (AWS) Next Gen DevX (NGDE) team uses generative AI and foundation models to reimagine the experience of all builders on AWS. From the IDE to web-based tools and services, AI will help engineers work on large and small applications. We explore new technologies and find creative solutions. Curiosity and an explorative mindset can find a place here to impact the life of engineers around the world. If you are excited about this space and want to enlighten your peers with new capabilities, this is the team for you. We are open to hiring candidates to work out of one of the following locations: Santa Clara, CA, USA About the team About the team AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Where will Amazon's growth come from in the next year? What about over the next five? Which product lines are poised to quintuple in size? Are we investing enough in our infrastructure, or too much? How do our customers react to changes in prices, product selection, or delivery times? These are among the most important questions at Amazon today. The Topline Forecasting team in the Supply Chain Optimization Technologies (SCOT) group is looking for innovative, passionate and results-oriented Data Scientists to answer these questions. You will have an opportunity to own the long-run outlook for Amazon’s global consumer business and shape strategic decisions at the highest level. The successful candidate will be able to formalize problem definitions from ambiguous requirements, build models using Amazon’s world-class data systems, and develop cutting-edge solutions for non-standard problems. Key job responsibilities - Develop new forecasting models or improve existing approaches using scalable techniques. - Extract data for analysis and model development from large, complex datasets to explain demand trends. - Closely work with engineering teams to build scalable, efficient systems that implement prototypes in production. - Distill problem definitions from informal business requirements and communicate technical solutions to senior business leaders. - Drive innovation and best practices in applied research across the Amazon research science community.

AWS is looking for world class scientists and engineers to join Amazon Q Developer Machine Learning team to develop groundbreaking generative AI technologies like Amazon Q and CodeWhisperer. Our scientists push boundaries in training large language models, code generation, retrieval-augmented generation, and beyond to invent creative solutions. You will invent, implement, and deploy state-of-the-art machine learning solutions at Amazon scale, having a direct impact on revolutionary products used by millions. You will make breakthroughs that challenge the limits of AI and machine learning while collaborating with leading academics and interacting directly with customers to bring new research rapidly to production. You will publish your work at top Machine Learning and Natural Language Processing conferences. AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services. A day in the life Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. About the team The Amazon Web Services (AWS) Next Gen DevX (NGDE) team uses generative AI and foundation models to reimagine the experience of all builders on AWS. From the IDE to web-based tools and services, AI will help engineers work on large and small applications. We explore new technologies and find creative solutions. Curiosity and an explorative mindset can find a place here to impact the life of engineers around the world. If you are excited about this space and want to enlighten your peers with new capabilities, this is the team for you.

Welcome to the Worldwide Returns & ReCommerce team (WWR&R) at Amazon.com. WWR&R is an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, our company, and the environment. Our goal is to achieve the three zeroes: zero cost of returns, zero waste, and zero defects. We do this by developing groundbreaking products and driving truly innovative operational excellence to help customers keep what they buy, recover returned and damaged product value, keep thousands of tons of waste from landfills, and create the best customer returns experience in the world. We have an eye to the future – we create long-term value at Amazon by focusing not just on the bottom line, but on the planet. We are building the most sustainable re-use channel we can by driving multiple aspects of the Circular Economy for Amazon – Returns & ReCommerce. Amazon WWR&R is comprised of business, product, operational, program, software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use. Our work is broad and deep: we train machine learning models to automate routing and find signals to optimize re-use; we invent new channels to give products a second life; we develop highly respected product support to help customers love what they buy; we pilot smarter product evaluations; we work from the customer backward to find ways to make the return experience remarkably delightful and easy; and we do it all while scrutinizing our business with laser focus. You will help create everything from customer-facing and vendor-facing websites to the internal software and tools behind the reverse-logistics process. You can develop scalable, high-availability solutions to solve complex and broad business problems. We are a group that has fun at work while driving incredible customer, business, and environmental impact. We are backed by a strong leadership group dedicated to operational excellence that empowers a reasonable work-life balance. As an established, experienced team, we offer the scope and support needed for substantial career growth. Amazon is earth’s most customer-centric company and through WWR&R, the earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team! Key job responsibilities * Design, develop, and evaluate highly innovative models for Natural Language Programming (NLP), Large Language Model (LLM), or Large Computer Vision projects. * Use SQL to query and analyze the data. * Use Python, Jupyter notebook, and Pytorch to train/test/deploy ML models. * Use machine learning and analytical techniques to create scalable solutions for business problems. * Research and implement novel machine learning and statistical approaches. * Mentor junior scientists and interns by providing technical guidance for their projects. * Work closely with data & software engineering teams to build model implementations and integrate successful models and algorithms in production systems at very large scale. A day in the life If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Benefits: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://amazon.jobs/en/internal/benefits/us-benefits-and-stock About the team When a customer returns a package to Amazon, the request and package will be passed through our WWRR machine learning (ML) systems so that we could improve the customer experience, identify return root cause, optimize re-use, and evaluate the returned package. Our problems touch multiple modalities spanning from: textual, categorical, image, to speech data. We operate at large scale and rely on state-of-the-art modeling techniques to power our ML models: XGBoost, BERT, Vision Transformers, Large Language Models.

The Artificial General Intelligence (AGI) team is looking for a highly skilled and experienced Senior Applied Scientist, to lead the development and implementation of cutting-edge algorithms and models for supervised fine-tuning and reinforcement learning through human feedback; with a focus across text, image, and video modalities. As a Senior Applied Scientist, you will play a critical role in driving the development of Generative AI (GenAI) technologies that can handle Amazon-scale use cases and have a significant impact on our customers' experiences. Key job responsibilities - Collaborate with cross-functional teams of engineers, product managers, and scientists to identify and solve complex problems in GenAI - Design and execute experiments to evaluate the performance of different algorithms and models, and iterate quickly to improve results - Think big about the arc of development of GenAI over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problems - Communicate results and insights to both technical and non-technical audiences, including through presentations and written reports - Mentor and guide junior scientists and engineers, and contribute to the overall growth and development of the team

“Amazon Science gives you insight into the company’s approach to customer-obsessed scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in artificial intelligence and related fields. Our scientists continue to publish, teach, and engage with the academic community, in addition to utilizing our working backwards method to enrich the way we live and work.” Please visit https://www.amazon.science for more information Amazon Business is one of Amazon’s fastest growing businesses, focused on enabling business customers to research, discover and buy business, industrial and scientific products in large catalogs. Our customers include individual professionals, businesses and institutions that buy products in bulk quantities to run their business smoothly. Business customers have different and more complex needs than the traditional Amazon customer base. We operate in the US, EU5, Canada, Japan and India. And we are continually expanding to new countries. We are looking for Applied Scientist with strong technical experience, who are passionate in building scientific driven solutions to be part of the Amazon Business organization. This is a great opportunity to innovate and provide the best customer experience in the entire journey of purchase, right from product discovery to post purchase experiences. This is your chance to make an impact of multi-trillion-dollars on your own. In this role, you will be a technical expert with significant scope and impact. You will work with Product Managers, Software Engineers, Data Engineers, and other Applied Scientists, to build new and enhance existing ML models to optimize customer experience. A successful Applied Scientist at Amazon has extreme bias for action and operates in a startup environment, with outstanding leadership skills, proven ability to build and manage medium-scale modeling projects, identify data requirements, build methodology and tools that are statistically grounded. We need great leaders to think big and design new solutions to solve complex problems using machine learning (ML) and natural language processing (NLP) techniques to improve our customers’ experience when using AB. We are seeking someone who can thrive in a fast-paced, high-energy and fun work environment where we deliver value incrementally and frequently. We value highly technical people who know their subject matter deeply and are willing to learn new areas. We look for individuals who know how to deliver results and show a desire to develop themselves, their colleagues, and their career." Key job responsibilities - Serve as a technical expert and leader in building new and enhancing existing ML models to optimize customer experience for Amazon Business - Work closely with cross-functional teams including Product Managers, Software Engineers, Data Engineers, and other Applied Scientists - Identify data requirements, build methodology, and develop statistically grounded tools and solutions using machine learning (ML) and LLM - Drive projects from ideation to execution with an emphasis on bias for action. - Stay up-to-date with the latest advancements in AI/ML and proactively identify opportunities to improve the customer experience A day in the life - Collaborate with product and engineering teams to understand business requirements and translate them into technical solutions - Conduct in-depth data analysis and feature engineering to build robust ML models - Prototype and test new ideas, iterate quickly, and deploy models to production - Monitor model performance, troubleshoot issues, and continuously optimize models - Share learnings and best practices with the broader team, contribute to innovation and publish research papers.

Are you seeking an environment where you can drive innovation? Do you want to be at the forefront of applying machine learning to solve real world problems? Do you want to play a key role in the future of Amazon's Stores business? Come and join us! The Supply Chain Optimization Technologies (SCOT) group is seeking a Principal Applied Scientist to join our Reinforcement Learning team. Our research team, which includes Sham Kakade and Dean Foster, has published research in top journals and conferences and has a significant impact on the field. Through the launch of several Deep RL models into production, our work also affects decision making in the real world. Key job responsibilities Key job responsibilities include: - Design, implement and evaluate models, agents and software prototypes - Technical leadership for a group of highly motivated and talented scientists - Engage key business stakeholders and scientists to surface opportunities for improvement and identify business requirements. - Work closely with partner teams to develop solutions to ambiguous business problems and integrate novel methodology into our team and business. - Work closely with senior science advisor, collaborate with other scientists and engineers, and be part of Amazon’s vibrant and diverse global science community. - Raise the bar of scientific research by innovating and publishing About the team Supply Chain Optimization Technologies (SCOT) owns Amazon’s global inventory planning systems. We decide what, when, where, and how much we should buy to meet Amazon’s business goals and to make our customers happy. We decide how to place and move inventory within Amazon’s fulfillment network. We do this for hundreds of millions of items and hundreds of product lines worth billions of dollars of world-wide. Venturing beyond traditional operations research methods for sequential decision-making in inventory planning, the Reinforcement Learning team is pioneering the application of reinforcement learning techniques for these applications. The team combines empirical research and real world testing, backed by a robust theoretical foundation. Some research publications include: - Deep Inventory Management [https://arxiv.org/abs/2210.03137, NeurIPS 2022 Workshop Presentation] - Learning an Inventory Control Policy with General Inventory Arrival Dynamics [https://arxiv.org/abs/2310.17168] - Meta-Analysis of Randomized Experiments with Applications to Heavy-Tailed Response Data [https://arxiv.org/abs/2112.07602] - What are the Statistical Limits of Offline RL with Linear Function Approximation? [https://arxiv.org/abs/2010.11895, NeurIPS 2021 Workshop Presentation] - A Study on the Calibration of In-context Learning [https://arxiv.org/abs/2312.04021] We encourage collaboration across teammates and recognizes the need to take chances and try new ideas that may fail. Furthermore, our builder culture means that Scientists and Software Development Engineers work closely together to invent and construct at a massive scale.

At Amazon's FinTech organization, we are seeking a Senior Applied Scientist to spearhead the development of cutting-edge Generative AI applications that will redefine the financial services industry. You will harness the transformative power of Large Language Models (LLMs) and multi-agent architectures to drive disruptive innovation across Finance domains such as fraud prevention, financial forecasting, and insurance. Because of our scale, your products will have hundreds of millions of dollars of impact. You will collaborate closely with cross-functional business and engineering teams to identify and deliver high-impact use cases for Generative AI. You will design, develop, and evaluate Generative AI models and agents. You will partner with engineering teams to ensure seamless model deployment and integration into production systems, while also driving continued scientific innovation as a published thought leader and practitioner. You will mentor and develop junior scientists and engineers, fostering a culture of continuous learning and improvement. You will contribute to the broader research community by publishing your work in peer-reviewed conferences and journals. Check out this AWS Blog for some of our recent work in LLMs for financial application: https://aws.amazon.com/blogs/machine-learning/efficient-continual-pre-training-llms-for-financial-domains/ Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in our careers.

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. Amazon's advertising portfolio helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! As an Applied Scientist on this team, you will: - Be a strong contributor to Machine Learning; lending effort within this team and across other teams. - Perform hands-on analysis and modeling of enormous data sets to develop insights that increase traffic monetization and merchandise sales, without compromising the shopper experience. - Drive end-to-end Machine Learning projects that have a high degree of ambiguity, scale, complexity. - Build machine learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your ML models. - Run A/B experiments, gather data, and perform statistical analysis. - Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. - Research new and innovative machine learning approaches. Why you will love this opportunity: Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. Team video https://youtu.be/zD_6Lzw8raE

The Artificial General Intelligence (AGI) team is looking for a highly skilled and experienced Senior Applied Scientist, to lead the development and implementation of cutting-edge algorithms and models for supervised fine-tuning and reinforcement learning through human feedback; with a focus across text, image, and video modalities. As a Senior Applied Scientist, you will play a critical role in driving the development of Generative AI (GenAI) technologies that can handle Amazon-scale use cases and have a significant impact on our customers' experiences. Key job responsibilities - Collaborate with cross-functional teams of engineers, product managers, and scientists to identify and solve complex problems in GenAI - Design and execute experiments to evaluate the performance of different algorithms and models, and iterate quickly to improve results - Think big about the arc of development of GenAI over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problems - Communicate results and insights to both technical and non-technical audiences, including through presentations and written reports - Mentor and guide junior scientists and engineers, and contribute to the overall growth and development of the team