Careers

Where will Amazon's growth come from in the next year? What about over the next five? Which product lines are poised to quintuple in size? Are we investing enough in our infrastructure, or too much? How do our customers react to changes in prices, product selection, or delivery times? These are among the most important questions at Amazon today. The Topline Forecasting team in the Supply Chain Optimization Technologies (SCOT) group is looking for innovative, passionate and results-oriented Principal Economist to provide thought-leadership to help answer these questions. You will have an opportunity to own the long-run outlook for Amazon’s global consumer business and shape strategic decisions at the highest level. The successful candidate will be able to formalize problem definitions from ambiguous requirements, build econometric models using Amazon’s world-class data systems, and develop cutting-edge solutions for non-standard problems. Key job responsibilities • You understand the state-of-the-art in time series and econometric modeling. • You apply econometric tools and theory to solve business problems in a fast moving environment. • You excel at extracting insights and correct interpretations from data using advanced modeling techniques. • You communicate insights in a digestible manner to senior leaders in Finance and Operations within the company. • You are able to anticipate future business challenges and key questions, and have the ability to design modeling solutions to tackle them. • You have broad influence over the Topline team’s scientific research agenda and deliverables. • You contribute to the broader Econ research community in Amazon. • You advise other economists on scientific best-practices and raise the bar of research. • You will actively mentor other scientists and contribute to their career development.

Join us in the evolution of Amazon’s Seller business! The Selling Partner Recruitment and Success organization is the growth and development engine for our Store. Partnering with business, product, and engineering, we catalyze SP growth with comprehensive and accurate data, unique insights, and actionable recommendations and collaborate with WW SP facing teams to drive adoption and create feedback loops. We strongly believe that any motivated SP should be able to grow their businesses and reach their full potential supported by Amazon tools and resources. We are looking for a Senior Applied Scientist to lead us to identify data-driven insight and opportunities to improve our SP recruitment strategy and drive new seller success. As a successful applied scientist on our talented team of scientists and engineers, you will solve complex problems to identify actionable opportunities, and collaborate with engineering, research, and business teams for future innovation. You need to be a sophisticated user and builder of statistical models and put them in production to answer specific business questions. We prefer candidates with strong causal ML knowledge. You are an expert at synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication. You will continue to contribute to the research community, by working with scientists across Amazon, as well as collaborating with academic researchers and publishing papers (www.aboutamazon.com/research). Key job responsibilities As a Sr. Applied Scientist in the team, you will: - Identify opportunities to improve SP growth and translate those opportunities into science problems via principled statistical solutions (e.g. ML, causal, RL). - Mentor and guide the applied scientists in our organization and hold us to a high standard of technical rigor and excellence in MLOps. - Design and lead roadmaps for complex science projects to help SP have a delightful selling experience while creating long term value for our shoppers. - Work with our engineering partners and draw upon your experience to meet latency and other system constraints. - Identify untapped, high-risk technical and scientific directions, and simulate new research directions that you will drive to completion and deliver. - Be responsible for communicating our science innovations to the broader internal & external scientific community.

Join us in the evolution of Amazon’s Seller business! The Selling Partner Recruitment and Success organization is the growth and development engine for our Store. Partnering with business, product, and engineering, we catalyze SP growth with comprehensive and accurate data, unique insights, and actionable recommendations and collaborate with WW SP facing teams to drive adoption and create feedback loops. We strongly believe that any motivated SP should be able to grow their businesses and reach their full potential supported by Amazon tools and resources. We are looking for an Applied Scientist II to lead us to identify data-driven insight and opportunities to improve our SP recruitment strategy and drive new seller success. As a successful applied scientist on our talented team of scientists and engineers, you will solve complex problems to identify actionable opportunities, and collaborate with engineering, research, and business teams for future innovation. You need to be a sophisticated user and builder of statistical models and put them in production to answer specific business questions. You are an expert at synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication. You will continue to contribute to the research community, by working with scientists across Amazon, as well as collaborating with academic researchers and publishing papers (www.aboutamazon.com/research). Key job responsibilities As an Applied Scientist on the team, you will: - Identify opportunities to improve SP recruitment and development process and translate those opportunities into science problems via principled statistical solutions (e.g. ML, causal, RL). - Mentor and guide the applied scientists in our organization and hold us to a high standard of technical rigor and excellence in MLOps. - Lead and execute roadmaps for complex science projects to help SP have a delightful selling experience while creating long term value for our shoppers. - Work with our engineering partners and draw upon your experience to meet latency and other system constraints. - Identify untapped, high-risk technical and scientific directions, and simulate new research directions that you will drive to completion and deliver. - Be responsible for communicating our science innovations to the broader internal & external scientific community.

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. We are searching a talented candidate with expertise in PNT (Positioning, Navigation and Timing) and software development. Key job responsibilities This position requires experience in simulation and development of terrestrial navigation and timing system composed of GNSS (Global Navigation Satellite System) receivers, IMU (Inertial Measurement Unit) sensors and local oscillators. A successful candidate will work on flight embedded software and terrestrial systems. Working with the Kuiper engineering team, you will: • Support conceptual design of PNT systems • Develop simulation tools to assess expected performance • Own and operate HITL (Hardware In The Loop) tests on PNT systems • Perform field tests and performance assessments of PNT systems • Develop software tools to automate data analysis • Work closely with RF, GNC and software engineers to improve PNT system performance Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential. Amazon Business’s Onsite Buying Experience (OBX) sub-charters include several core products with a vision to create best-in-class procurement experience, for organizations of all sizes, where any requisitioner in the world can buy any of their business relevant and compliant items effortlessly and efficiently in 60 seconds or less. The applied scientist in the OBX team will act as a horizontal supporting all science initiatives in fulfilling the above mission. We are seeking a talented applied researcher to join the OBX Science (OBX-Science) team in AB. The OBX-science team is responsible for improving the quality of search results shown to enterprise customers. Enterprise customer needs are disparate from the needs of the Retail customers. Amazon Business has a goal to generate a revenue of $100 B in the next 5 years and improving the discoverability of products and providing what the customers need is critical to achieving this mission. Search in itself is going through a transformation with the advent of LLMs and other such innovations. We believe that shopping on Amazon should be simple, delightful, and stress free for enterprise customers. As an Applied Scientist, you will be working closely with a team of applied scientists and engineers to build systems that shape the future of Amazon Business's shopping experience. You will improve ranking and optimization in our algorithm through building customized features that are suited for AB customers. You will participate in driving features from idea to deployment, and your work will directly impact millions of customers. You are going to love this job because you will: * Apply state-of-the-art Machine Learning (ML) algorithms, including Deep Learning to improve hundreds of millions of customers’ shopping experience. * Have measurable business impact using A/B testing. * Work in a dynamic team that provides continuous opportunities for learning and growth. * Work with leaders in the field of machine learning. Joining this team, you’ll experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging the resources of Amazon.com (AMZN), one of the world's leading internet companies. We provide a highly customer-centric, team-oriented environment. A successful candidate will have a solid research background in machine learning algorithms, customer obsession, great communication skills, and the motivation to achieve results in a fast-paced environment.

Amazon is looking for talented Postdoctoral Scientists to join our Stores Foundational AI team for a one-year, full-time research position. The Stores Foundational AI team builds foundation models for multiple Amazon entities, such as ASIN, customer, seller and brand. These foundation models are used in downstream applications by various partner teams in Stores. Our team also invests in building foundational large language models, which can power conversational applications as well as machine learning tasks with scarce data (zero/few-shot learning). The postdoc is expected to develop machine learning techniques for Large Language Model (LLM) Alignment. Currently, Alignment techniques for LLMs rely primarily on the annotation of preference between alternative responses followed by policy (LLM) optimization either directly (DPO-style) or after learning one or multiple reward functions (PPO-style). However, the data from such annotation is often noisy and confounded by ambiguity, subjectivity, and multi-dimensionality of preference. The goal of the project is to develop 1) high-quality data annotation procedures with clear instructions, 2) preference models which account for noisiness, ambiguity, subjectivity, and multi-dimensionality of preference annotation, and 3) appropriate algorithms for directly optimizing the policy (LLM) or appropriate loss functions for learning rewards using such preference models. Key job responsibilities • Work closely with a senior science advisor, collaborate with other scientists and engineers, and be part of Amazon’s vibrant and diverse global science community. • Publish your innovation in top-tier academic venues and hone your presentation skills. • Be inspired by challenges and opportunities to invent cutting-edge techniques in your area(s) of expertise.

Do you want to join an innovative team of scientists who use deep learning, natural language processing, large language models to help Amazon provide the best seller experience across the entire Seller life cycle, including recruitment, growth, support and provide the best customer and seller experience by automatically mitigating risk? Do you want to build advanced algorithmic systems that help manage the trust and safety of millions of customer interactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data and creating state-of-the-art algorithms to solve real world problems? Are you excited by the opportunity to leverage GenAI and innovate on top of the state-of-the-art large language models to improve customer and seller experience? Do you like to build end-to-end business solutions and directly impact the profitability of the company? Do you like to innovate and simplify processes? If yes, then you may be a great fit to join the Machine Learning Accelerator team in the Amazon Selling Partner Services (SPS) group. Key job responsibilities The scope of an Applied Scientist III in the Selling Partner Services (SPS) Machine Learning Accelerator (MLA) team is to research and prototype Machine Learning applications that solve strategic business problems across SPS domains. Additionally, the scientist collaborates with engineers and business partners to design and implement solutions at scale when they are determined to be of broad benefit to SPS organizations. They develop large-scale solutions for high impact projects, introduce tools and other techniques that can be used to solve problems from various perspectives, and show depth and competence in more than one area. They influence the team’s technical strategy by making insightful contributions to the team’s priorities, approach and planning. They develop and introduce tools and practices that streamline the work of the team, and they mentor junior team members and participate in hiring.

Amazon's Compliance Shared Services (CoSS) is looking for a smart, energetic, and creative Sr Applied Scientist to extend and invent state-of-the-art research in multi-modal architectures, large language models across federated and continuous learning paradigms spread across multiple systems to join the Applied Research Science team in Seattle. At Amazon, we are working to be the most customer-centric company on earth. Millions of customers trust us to ensure a safe shopping experience. This is an exciting and challenging position to deliver scientific innovations into production systems at Amazon-scale that increase automation accuracy and coverage, and extend and invent new research as a key author to deliver re-usable foundational capabilities for automation. You will analyze and process large amounts of image, text and tabular data from product detail pages, combine them with additional external and internal sources of multi-modal data, evaluate state-of-the-art algorithms and frameworks, and develop new algorithms in federated and continuous learning modes that can be integrated and launched across multiple systems. You will partner with engineers and product managers across multiple Amazon teams to design new ML solutions implemented across worldwide Amazon stores for the entire Amazon product catalog. Key job responsibilities • Design and evaluate state-of-the-art algorithms and approaches in multi-modality fusion, large language models, continual learning, and federated learning • Extend and invent new algorithms and scientific approaches that improve on the state-of-the-art to decrease Amazon’s cost to serve • Identify and drive scientist productivity improvements across science teams= • Collaborate with product and tech partners and customers to validate hypothesis, drive adoption, and increase business impact • Key author in writing high quality scientific papers in internal and external peer-reviewed conferences. • Lead cross-organization working groups to develop science foundational capabilities applicable to multiple use cases beyond compliance for the broader Customer Trust and Selling Partner Services (SPS) organizations. A day in the life - Understanding customer problems, project timelines, and team/project mechanisms - Proposing science formulations and brainstorming ideas with team to solve business problems - Writing code, and running experiments with re-usable science libraries - Reviewing labels and audit results with investigators and operations associates - Sharing science results with science, product and tech partners and customers - Writing science papers for submission to peer-review venues, and reviewing science papers from other scientists in the team. - Contributing to team retrospectives for continuous improvements - Driving science research collaborations and attending study groups with scientists across Amazon About the team We are a combined team of applied scientists and ML engineers looking to not just solve our immediate Compliance problems but also generalize our solutions across Amazon and external customers!

We’re working to improve shopping on Amazon using the conversational capabilities of large language models, and are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry. You'll be working with talented scientists, engineers, and technical program managers (TPM) to innovate on behalf of our customers. If you're fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey!

Are you interested in big data, machine learning, LLM, and product recommendations? If so, Amazon's Personalization team might be the right place for you. About our organization: We are part of Amazon’s Personalization organization, a high-performing group with a huge impact on hundreds of millions of customers, innovating at the intersection of customer experience, machine learning, and large-scale distributed systems. We run global experiments and our work has revolutionized e-commerce with features such as "Compare with similar items", "Keep shopping for ...", “Customers who bought this item also bought”, and, “Frequently bought together” among others. Amazon’s internal surveys regularly recognize us as one of the best organizations to work for in the company, with visible high-impact work, low operational load, respectful work-life balance, and continual opportunity to learn and grow. About you: You are a Sr. Applied Scientist who love big data and passionate about improving customer shopping experience by inventing and applying state-of-art technologies (e.g., LLM, Machine Learning, NLP, and Computer Vision) to build the next-generation product recommendation engine for Amazon. You have an entrepreneurial spirit, know how to deliver, are deeply technical and highly innovative. You work closely with software engineers to put algorithms into production. You also work in partnership with teams across Amazon to create enormous benefits for our customers. You will have an opportunity to make an enormous impact on the design, architecture, and implementation of cutting edge products used every day by people you know. Key job responsibilities - Use machine learning and analytical techniques to create scalable solutions for business problems - Analyze and extract relevant information from large amounts of Amazon's historical business data to help automate and optimize key processes - Design, development and evaluation of highly innovative models for predictive learning - Work closely with software engineering teams to drive model implementations and new feature creations - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation - Research and implement novel machine learning and statistical approaches - Mentor junior scientists; review their work and provide feedback About the team Our mission is to delight every Amazon customer with a personalized shopping experience. We achieve our mission through investments in large-scale machine learning and distributed system solutions with the purpose of delivering the future of shopping on Amazon. Our solutions help customers explore product categories, discover high quality products that meet their needs, and provide most relevant information to help customers make confident shopping decisions. We are seeking an Applied Scientist to make step function improvements in creating a delightful shopping experience.