Careers

Job Summary AWS Support is looking for a high caliber Applied Scientist to build AI/GenAI experiences and foundations for the Cloud Optimization service portfolio (AWS Health, Well-Architected, Trusted Advisor). We are looking for a Principal Scientist to join us and lead/spearhead the AI revolution through innovative solutions inspired by customer needs. A Principal Scientist in Kumo is a hands-on contributor who 1/ Understands the latest trends and developments in AI/GenAI space and able to apply this innovation to solve customer challenges. 2/ Effectively partners across AWS AI/GenAI services to influence and drive investment prioritizations. 3/ Mentors to elevate the organization’s excellence in AI/GenAI. 4/ Represents the organization strategically in front of customers, partners, and other AWS leaders. Evangelize our AI/GenAI innovations, results, and impact. You will partner with go-to-market, support, and service leaders to identify, define, and shape the investment direction of our products with a vision, strategy, and develops innovative solutions for hard, previously unsolved problems. You will work closely with engineering teams to define the architectures and solutions that transform algorithms to services operating at AWS scale. This role will give you the opportunity to drive the design and delivery of large-scale cross-AWS projects while moving the needle disproportionately for the Support business. In this role, you’ll define and drive architectural innovation of existing and new services to help AWS customers optimally architect, develop, and operate for the cloud. You’ll think beyond the immediate team and project needs and focus on how to reduce operational complexity. You’ll provide technical vision in achieving business goals. Your responsibilities will include: * Influence at all levels – from business strategy to implementation. You will own direct technical contributions for some areas and in others you will influence and direct at the architectural level. * Lead by example, demonstrating technical excellence that other engineers aspire to follow. Taking time to mentor and develop members of each team. * Define the next generation of Cloud Optimization architecture, working closely with business owners, service teams, Principal Engineers, and Solution Architects to leverage proven design patterns and existing services to reduce existing complexity, duplication, and cost. * Solve ambiguous problems and deliver high impact customer driven products, such as real-time visibility into customers’ experiences and impacts during AWS service events, derive customer insights, generate summary of customers’ posture for security, cost, resilience, etc. * Drive operational excellence and best practices across the teams. * Work with minimal guidance, engaging engineering teams across the organization to deliver results, while responding efficiently to multiple program priorities. In addition, you’ll have the opportunity to analyze the latest technologies and development trends, establishing and implementing standard practices for the organization’s engineering teams. The ideal candidate will be able to exercise strong judgment in balancing technical leadership and business goals. About the team AWS Kumo is a global product and technical organization dedicated to helping AWS customers succeed in their cloud journey. Kumo owns critical cloud services used by all AWS customers to build, optimize, and operate at scale. Our broad portfolio of services includes AWS Health (https://aws.amazon.com/premiumsupport/technology/aws-health-dashboard/), Trusted Advisor (https://aws.amazon.com/premiumsupport/technology/trusted-advisor/), Well-Architected (https://aws.amazon.com/architecture/well-architected/), re:Post (https://repost.aws/), Recommendations & Insights, Self-service Automation, Support Center (https://console.aws.amazon.com/support/home/?nc2=h_ql_cu), and more, as well as all the internal tooling used by our global support organization to provide exceptional customer support. Kumo is a people-first organization doing world-class innovation at scale. We are globally distributed, with larger teams across the United States, Canada, South Africa, Costa Rica, Australia, and other geographies. We are always looking for exceptional technologists and leaders who would like to join us on this journey. By joining Kumo, you will work with all AWS customers, from big and diverse enterprises to small cutting-edge startups, helping them achieve success in their cloud journeys. We are delivering product and technological innovation that transform the way our customers run their businesses. Our industry-leading product portfolio cuts across a wide range of technologies — from Distributed Systems to Machine Learning — at Amazon scale. We are a fast-growing, agile and collaborative team of individuals with diverse backgrounds from all parts of the globe. We combine the culture of a startup, the innovation and creativity of an R&D lab, the work-life balance of a mature organization, and AWS-scale technical challenges. Join us!

Working at Amazon Robotics Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting-edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. Position Overview The Amazon Robotics (AR) Software Research and Science team builds and runs simulation experiments and delivers analyses that are central to understanding the performance of the entire AR system. This includes operational and software scaling characteristics, bottlenecks, and robustness to “chaos monkey” stresses -- we inform critical engineering and business decisions about Amazon’s approach to robotic fulfillment. We are seeking a Data Scientist to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems. The Scientist will work closely with other research and robotics experts to design and run experiments, research new algorithms, and find new ways to improve Amazon Robotics analytics to optimize the Customer experience. They will partner with technology and product leaders to solve business problems using scientific approaches. They will build new tools and invent business insights that surprise and delight our customers. They will work to quantify system performance at scale, and to expand the breadth and depth of our analysis to increase the ability of software components and warehouse processes. They will work to evolve our library of key performance indicators and construct experiments that efficiently root cause emergent behaviors. They will engage with software development teams and warehouse design engineers to drive the evolution of the AR system, as well as the simulation engine that supports our work. Inclusive Team Culture Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have 12 affinity groups (employee resource groups) with more than 87,000 employees across hundreds of chapters around the world. We have innovative benefit offerings and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which reminds team members to seek diverse perspectives, learn and be curious, and earn trust. Flexibility It isn’t about which hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We offer flexibility and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth We care about your career growth too. Whether your goals are to explore new technologies, take on bigger opportunities, or get to the next level, we'll help you get there. Our business is growing fast and our people will grow with it. A day in the life If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://amazon.jobs/en/internal/benefits/us-benefits-and-stock

Principal Applied Scientist, CMT, Amazon Bangalore Impact As a member of the Competitor Monitoring Team (CMT), you'll play a key role in the evolution of our Competitive Monitoring systems to solve the world's most complex technical challenges in Crawling, Large-scale computing, Product Matching, Optimization, and Prediction & Forecasting. Innovation Are you seeking an environment where you can drive innovation? Do you want to apply state-of-the-art computer science and advanced machine-learning techniques to solve real world problems of competitive data analysis? Does the challenge of solving for challenges like product matching, predicting competitor behaviour, optimizing across datasets of billions through intelligent prioritization and forecasting techniques excite you? Opportunity To meet these challenges, the CMT team is looking for passionate, talented and innovative scientists looking to work on cutting edge technology, from Natural Language Processing to Optimization to Image Processing. In addition to getting the opportunity to participate in research in several domains, you will lead the solution to complex pricing problems in an extremely agile environment. Come be part of this growing, dynamic and challenging space! Key job responsibilities * Understand in-depth the technical and scientific issues related to Natural Language Processing, Image Processing and Optimization * Develop new solutions and science best practices * Research the problem domain and develop novel approaches to solve customer problems. * Drive adoption of new science and best practices among partner teams. * Be open to experiment quickly and fail fast. * Collaborate with engineers to develop end-to-end solutions to the business problems. * Ideate on future roadmap for science in CMT, and CMT in general.

The Campaign Measurement & Optimization (CMO) organization is looking for a Principal Research Scientist interested in solving one of the most challenging business problems in marketing measurement, a thought leader with deep expertise in modeling, and scaling measurement science. Working with our team of data scientists, applied scientists, research scientists, and economists, this leader will help redefine marketing measurement at Amazon and its subsidiaries. The Campaign Measurement & Optimization (CMO) organization’s mission is to be the most trusted source of measurement science solutions to drive marketing investment decisions across Amazon. The CMO team provides incrementality and efficiency measurement services to the marketing stakeholders across Amazon’s lines of business, including Stores, Prime Video, Amazon Devices, Alexa, Amazon Business, Amazon Music, Amazon Fresh, as well as subsidiaries including Audible, Ring, Whole Foods, and more. CMO applies industry leading deep learning based causal inference models to measure omni-channel effectiveness of marketing campaigns from these businesses worldwide. The impact and influence of the organization is tremendous, helping optimize spend decisions on a scale that exceeds many countries’ GDP. Our outputs shape Amazon product and marketing teams’ decisions and therefore how Amazon customers see, use, and value their experience with Amazon. This is a high-impact role with opportunities to develop systems and analyze marketing effectiveness that contributes billions of dollars to the business. As a lead research scientist in the team, you will be responsible for designing and developing cutting edge measurement and optimization models, while collaborating with businesses, marketers, and software teams to solve key challenges facing the teams. Such challenges include measuring the incremental impact of multi-channel marketing portfolios, developing Deep Learning models for estimating the impact on sparse customer actions, and scaling measurement solutions for WW marketplaces. Unlike many companies who buy existing off-the-shelf marketing measurement systems, we are responsible for studying, designing, and building systems to serve Amazon’s suite of businesses. Our team members have an opportunity to be on the forefront of marketing measurement thought leadership by working on some of the most difficult problems in the industry with some of the best product managers, research scientists, economists and software developers in the business. In this role, you will be a technical leader in Marketing science research with significant scope, impact, and high visibility. You will champion cutting edge ML models using the latest in Deep Learning, and Transformers. You will lead strategic measurement science initiatives in CMO and across various marketing teams, scaling experimentation and measurement science models, real-time inference, and cross-channel orchestration. As a successful scientist, you are an analytical problem solver who enjoys diving into data, leads development of new frameworks, is excited about investigations and algorithms, and can credibly interface between technical teams and business stakeholders. You are an expert in employing deep learning models to solve business problems, preferably in causal inference. You are a hands-on innovator who can contribute to advancing Marketing measurement technology in a B2C and B2B environment, and push the limits on what’s scientifically possible with a razor sharp focus on measurable customer and business impact. You will coach and guide junior scientists to grow the team’s talent and scale the impact of your work. We are open to hiring candidates to work out of one of the following locations: Irvine, CA, USA | Seattle, WA, USA | Sunnyvale, CA, USA

Do you want to join an innovative team of scientists who use machine learning and statistical techniques to create state-of-the-art solutions for providing better value to Amazon’s customers? Do you want to build and deploy advanced algorithmic systems that help optimize millions of transactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Machine Learning and Data Sciences team for India Consumer Businesses. If you have an entrepreneurial spirit, know how to deliver, love to work with data, are deeply technical, highly innovative and long for the opportunity to build solutions to challenging problems that directly impact the company's bottom-line, we want to talk to you. Major responsibilities - Use machine learning and analytical techniques to create scalable solutions for business problems - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes - Design, development, evaluate and deploy innovative and highly scalable models for predictive learning - Research and implement novel machine learning and statistical approaches - Work closely with software engineering teams to drive real-time model implementations and new feature creations - Work closely with business owners and operations staff to optimize various business operations - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation - Mentor other scientists and engineers in the use of ML techniques We are open to hiring candidates to work out of one of the following locations: Bengaluru, KA, IND

The AGI team has a mission to push the envelope with multimodal LLMs and Gen AI in Computer Vision, in order to provide the best-possible experience for our customers. This role is part of the foundations modeling team with focus on model pre-training across modalities. Key job responsibilities You will be responsible for defining key research directions, adopting or inventing new machine learning techniques, conducting rigorous experiments, publishing results, and ensuring that research is translated into practice. You will develop long-term strategies, persuade teams to adopt those strategies, propose goals and deliver on them. You will also participate in organizational planning, hiring, mentorship and leadership development. You will be technically fearless and with a passion for building scalable science and engineering solutions. You will serve as a key scientific resource in full-cycle development (conception, design, implementation, testing to documentation, delivery, and maintenance).

We’re seeking a thought leader to direct Advanced ML initiatives aimed at scaling our $600B+ Amazon ecommerce business. This person will also be a deep learning practitioner/thinker and guide the research in these areas. They’ll have the ability to drive cutting edge, product-oriented research and should have a notable publication record. This intellectual thought leader will help enhance the science in addition to developing the thinking of our team. This leader will build / develop the team, direct and shape the science philosophy, and plan / strategize, as we explore domains such as reinforcement learning (RL), optimization, simulation, and leading technology in Large Language Models (LLMs) to facilitate seller recruiting, onboarding, growth, and brand building. Joining this team, you’ll experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging the resources of Amazon [Earth's most customer-centric internet company]. About the team Selling Partner Recruitment and Success (SPRS) builds the programs, tools, systems, and science to recruit new selling partners with valuable selection into Amazon’s stores, drive their engagement with Amazon’s selling programs and services, and empower them to realize their potential for success and sustainable growth in our stores. We use advanced ML techniques to help scale the growth and success of sellers, who contribute over 60% of the sales for Amazon’s e-commerce business. The application of ML in this area is a relatively new focus for our business, and the opportunity is huge!

Want to work on one of the highest priorities across Amazon Ads? This is your chance to help build a billion dollar business, innovate on a new product, and have a positive impact on millions of views while working with industry-leading technologies. We're growing a team to support the Sponsored Ads business that powers the advertising experience for millions of viewers and advertisers daily. This is a unique opportunity to get in early and drive significant portions of the technical roadmap. Amazon is investing heavily in building a world-class advertising business and developing a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses for driving long-term growth. We deliver billions of ad impressions and millions of clicks daily and are constantly challenging ourselves to create world-class products and an unparalleled shopping experience for our hundreds of millions of customers worldwide. We are building a suite of new services to enable a pioneering advertising initiative, Sponsored TV, using content-rich video optimized for mobile, desktop, and over-the-top platforms. This is a greenfield project in which you will to help define every aspect of the user experience, video services, content delivery, asset management, and advertiser self-service experience. Key job responsibilities - Be a thought leader and forward thinker, anticipating obstacles to success, helping avoid common failure modes, and holding us to a high standard of technical rigor and excellence in machine learning (ML). - Own and drive the most complex and strategic solutions across the business; responsible for many millions in revenue. - Define evaluation methods and metrics that measures viewer experience (e.g., ad relevance) and invent scientifically sound and scalable solutions in the streaming TV context, to improve viewer experience. - Seek to understand in depth the Sponsored TV offering and identify opportunities to grow our business via principled ML solutions. - Research, build, and deploy innovative ML solutions; working across all technical disciplines. - Identify untapped, high-risk technical and scientific directions, and stimulate new research directions that you will deliver on. - Be responsible for communicating our ML innovations to the broader internal & external scientific communities. - Hire, mentor, and guide senior scientists. - Partner with engineering leaders to build efficient and scalable solutions. About the team Sponsored TV Ads is a strategic new Amazon Ads product that is pioneering new experiences to help brands connect with millions of viewers. We are innovating on performance ads on TV. If you’re interested in joining a new and rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place. We also strive to be a diverse and inclusive team and value work life balance. #SponsoredTV #STJobs

Join us in the evolution of Amazon’s Seller business! The Selling Partner Recruitment and Success organization is the growth and development engine for our Store. Partnering with business, product, and engineering, we catalyze SP growth with comprehensive and accurate data, unique insights, and actionable recommendations and collaborate with WW SP facing teams to drive adoption and create feedback loops. We strongly believe that any motivated SP should be able to grow their businesses and reach their full potential by using our scaled, automated, and self-service tools. We aim to accelerate the growth of Sellers by providing tools and insights that enable them to make better and faster decisions at each step of selection management. To accomplish this, we offer intelligent insights that are both detailed and actionable, allowing Sellers to introduce new products and engage with customers effectively. We leverage extensive structured and unstructured data to generate science-based insights about their business. Furthermore, we provide personalized recommendations tailored to individual Sellers' business objectives in a user-friendly format. These insights and recommendations are integrated into our products, including Amazon Brand Analytics (ABA), Product Opportunity Explorer (OX), and Manage Your Growth (MYG). We are looking for a talented and passionate Principal Scientist to lead our research endeavors and develop world-class statistical and machine learning models. The successful candidate will work closely with Product Managers (PM), User Experience (UX) designers, engineering teams, and Seller Growth Consulting teams to provide actionable insights that drive improvements in Seller businesses. Key job responsibilities As a Principal Applied Scientist, you bring business and industry context to science and technology decisions. You set the standard for scientific excellence and make decisions that affect the way we build and integrate algorithms. Your solutions are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility. You tackle intrinsically hard problems, acquiring expertise as needed. You decompose complex problems into straightforward solutions.

We’re looking for a Machine Learning Scientist in the Personalization team for our Edinburgh office experienced in generative AI and large models. You will be responsible for developing and disseminating customer-facing personalized recommendation models. This is a hands-on role with global impact working with a team of world-class engineers and scientists across the Edinburgh offices and wider organization. You will lead the design of machine learning models that scale to very large quantities of data, and serve high-scale low-latency recommendations to all customers worldwide. You will embody scientific rigor, designing and executing experiments to demonstrate the technical efficacy and business value of your methods. You will work alongside a science team to delight customers by aiding in recommendations relevancy, and raise the profile of Amazon as a global leader in machine learning and personalization. Successful candidates will have strong technical ability, focus on customers by applying a customer-first approach, excellent teamwork and communication skills, and a motivation to achieve results in a fast-paced environment. Our position offers exceptional opportunities for every candidate to grow their technical and non-technical skills. If you are selected, you have the opportunity to make a difference to our business by designing and building state of the art machine learning systems on big data, leveraging Amazon’s vast computing resources (AWS), working on exciting and challenging projects, and delivering meaningful results to customers world-wide. Key job responsibilities Develop machine learning algorithms for high-scale recommendations problem Rapidly design, prototype and test many possible hypotheses in a high-ambiguity environment, making use of both quantitative analysis and business judgement. Collaborate with software engineers to integrate successful experimental results into large-scale, highly complex Amazon production systems capable of handling 100,000s of transactions per second at low latency. Report results in a manner which is both statistically rigorous and compellingly relevant, exemplifying good scientific practice in a business environment.