Seattle, Washington
INFORMS 2024
October 20 - 23, 2024
Seattle, Washington

Overview

Held each fall, the annual meeting brings together over 6,500 people to the world's largest operations research and analytics conference. It features more than 800 sessions and presentations, opportunities to meet with leading companies, universities and other exhibitors, an onsite career fair connecting top talent with over 100 organizations at the forefront of O.R. and analytics application, and other networking and educational events. The theme for the INFORMS Annual Meeting this year is “Smarter Decisions for a Better World” which encapsulates the core ethos of the organization and the mission it strives to achieve.

Amazon Science is a diamond sponsor of the INFORMS Annual Meeting this year and Fulfillment by Amazon (FBA) is a platinum sponsor of the INFORMS forum for Women in OR/MS (WORMS) this year.

Sponsorship Details

Amazon Organizing Committee

Sessions

LandMover Equipment Company: Optimizing Servicizing Product Contract
October 20, 8:00 AM - 9:15 AM PDT
Website: Link

Case Competition:
Presented by Saurabh Bansal, Dan Guide, Wei Wu, Yinshi Gao, and Yinshi (Alice) Gao

Room: Regency - 605 / Snohomish
Transportation Marketplace Rate Forecast Using Signature Transform
October 20, 9:45 AM - 2:00 PM PDT
Website: Link

Daniel H. Wagner Competition II:
Presented by Haotian Gu, Xin Guo, Tim Jacobs, Philip Kaminsky, and Xinyu Li

Room: Regency - 605 / Snohomish
Design of Experiments: From A/B Testing to Adaptive Experimentation
October 20, 10:45 AM - 12:00 PM PDT
Website: Link

Presentation: "Adaptive Experimentation Methods at Amazon", 11-11:15am, presented by Tanner Fiez

Room: Summit - 435
Optimizing Last Mile Efficiency at Amazon
October 20, 8:00 AM - 9:15 AM PDT
Website: Link

Presentations:
"GPU Based Route Planning with Cuopt", 8 - 8:18am, presented by Bhargav Kunkulagunta

"Energy Aware Last-Mile Route Planning", 8:18 - 8:36am, Andre Snoeck, Aniruddha Bhargava, Daniel Merchan, and Mahmood Zangui

"Route Time Estimate Optimization with Non-Linear Opportunity Cost Awareness", 8:36 - 8:54am, presented by Ivan Tereshchenko

"Handling Multi-Objective Contiguous Unit Allocation Problems Through Resources in a Graph Modeling", 8:54 - 9:12am, presented by Julie Poullet and Andre Snoeck

Room: Summit - Ballroom 2
Order Fulfillment Optimization within 4 walls of Amazon Warehouses
October 20, 10:45 AM - 12:00 PM PDT
Website: Link

Presentations:
"Optimizing Storage Across Bin Types in Traditional Fulfillment Centers", 10:45 - 11am, presented by Kevin Bunn

"Manual Pick Scheduling Optimization in Traditional Fulfillment Centers", 11 - 11:15am, presented by Venkatachalam Avadiappan and Kay Zheng

"Reinventing Robotic-Assisted Picking Algorithms in Amazon", 11:15 - 11:30am, presented by Kay Zheng and Ignacio Erazo

"Prioritizing Demand Picking with Multiple Objectives", 11:30 - 11:45am, presented by Elcin Cetinkaya, Prem Viswanathan, and Kevin Bunn

"Scaling Up Pick Planning in Amazon", 11:45am - 12pm, presented by Ignacio Erazo and Kay Zheng

Room: Summit - Ballroom 2
Transportation and Network Optimization at Amazon
October 20, 12:45 PM - 2:00 PM PDT
Website: Link

Presentations:
"Optimizing Amazon's Network Flow Plan: A Decomposition Approach in Balancing Truck Fill Rates and Labor Utilization", 12:45 - 1:03pm, presented by Hyemin Jeon, Theodoros Pantelidis, and Martin Bagaram

"COPPER: Contract Price Optimization Using Willingness-to-Pay Models for Amazon Freight", 1:03 - 1:21pm, presented by Yebin Tao, Juan Xu, and Roger Lederman

"Air Cargo Revenue Management: A Two-Stage Stochastic Program with Learning-based Recourse", 1:21 - 1:39pm, presented by Yan Zhang, Nilay Noyan, and Roger Lederman

"Accelerating Deliveries: Decomposition-based Approaches for Large-Scale Air Network Optimization", 1:39 - 1:57pm, presented by Tulio Toffolo, Haroldo Santos, Valentina Vaca, Ruilin Ouyang, Wendian Wan, and Na An

Room: Summit - Ballroom 2
Innovative Approaches in Stochastic and Explanatory Modeling
October 20, 12:45 PM - 2:00 PM PDT
Website: Link

Presentations:
"Optimal Solutions with Bounded Inequality", 1:00 - 1:15pm, presented by John Hooker, Ozgun Elci, and Peter Zhang

Room: Summit - 344
A Tutorial on Automated Decomposition Methods for Optimization
October 20, 4:00 PM - 5:15 PM PDT
Website: Link

Presentation:
"Automated Decomposition Software", 4:18 - 4:36pm, presented by Matthew Galati

"Decomposing Problem Data Instead of Problem Formulation: An Application to Assortment Optimization", 4:54 - 5:12pm, presented by Taghi Khaniyev, Kaan Cakiroglu, Ali Ilhan Haliloglu, Elif Sena Isik, and Elif Rana Yoner

Room: Regency - 709
Labor Planning at Amazon: Handling Uncertainty
October 20, 4:00 PM - 5:15 PM PDT
Website: Link

Presentations:
"Workforce Composition: Fixed or Flexible Labor?", 4 - 4:18pm, presented by Saba Neyshabouri

"Labor Pooling: Nodal Planning", 4:18 - 4:36pm, presented by Hadi Panahi, Thomas Fillebeen, and Roman Levkin

"Capacity-Aware Flexible Shift Planning for Under-the-Roof Operations at Amazon", 4:36 - 4:54pm, presented by Ramon Auad, Thomas Fillebeen, and Roman Levkin

"Intraday Under-the-Roof Staff Allocation for the Ultra-Fast Delivery at Amazon", 4:54 - 5:12pm, presented by Zeynep Sargut and Ramon Auad

Room: Summit - 427
ML and Optimization Driven Fulfillment Operations Management
October 20, 4:00 PM - 5:15 PM PDT
Website: Link

Presentations:
"Warehouse Order Picking and Container Fill Optimization in Amazon Grocery Operations", 4 - 4:18pm, presented by Prem Kumar Viswanathan

"Visual-Assisted Approach to Optimizing Picking Operations in Fulfillment Centers", 4:18 - 4:36pm, presented by Abhisek Mukhopadhyay, SMA Bin Al Islam, Kay Zheng, Elcin Cetinkaya, and Akshay Kurapaty

"Ergonomics Aware Stow Assistance", 4:36 - 4:54pm, presented by Abhisek Mukhopadhyay and Andrew Johnson

"Error-Based Forecast Refinement: Bridging Past Mistakes to Enhance Future Predictions", 4:54 - 5:12pm, presented by Chinmoy Mohapatra, Rohit Malshe, and Abhilasha Katariya

Room: Summit - Ballroom 2
Network Analytics at Amazon Last Mile Logistics
October 20, 4:00 PM - 5:15 PM PDT
Pricing and Yield Management at Amazon
October 20, 4:00 PM - 5:15 PM PDT
Website: Link

Presentations:
"Early Stopping Methods at Pricing Lab", 4 - 4:25pm, presented by Sid Sanghi, Daria Zelenia, James Nordlund, and Mohsen Bayati

"Price Optimization with Neural Thompson Sampling with Dropout", 4:25 - 4:50pm, presented by Hyungjun Lee, Ru Wang, and Laleh Jalali

"Combining ML & OR for Efficient Amazon Locker Utilization", 4:50 - 5:15pm, presented by Samyukta Sethuraman

Room: Summit - 339
Amazon Supply Chain Optimization
October 21, 10:45 AM - 12:00 PM PDT
Website: Link

Presentations:
"Dynamic Package Route Computation at Scale", 10:45 - 11:03am, presented by Yuri Shevchenko, Luciana Buriol, Olivier Durand de Gevigney, Nithin Lingala, and Thomas Helleboid

"Consensus Planning for Capacity Planning: A Market-Based Approach to Coordination at Amazon", 11:03 - 11:21am, presented by Garrett van Ryzin

"Consensus Planning with Primal, Dual, and Proximal Agents", 11:21 - 11:39am, presented by Alvaro Maggiar

"A Primal Recovery Method for Improving Convergence Speed of Distributed Algorithms", 11:57am - 12:15pm, presented by Tetiana Parshakova

Room: Summit - Ballroom 2
Amazon Flexible Under-the-Roof Capacity Planning
October 21, 8:00 AM - 9:15 AM PDT
Website: Link

Presentations:
"Associate Capacity Prediction", 8 - 8:15am, presented by Esra Sisikoglu and Jeronimo Callejas

"Labor Capacity Management with Surge", 8:15 - 8:24am, presented by Dev Das

"Integrating Associate Preference into Labor Planning: Sentiment Analysis", 8:24 - 8:36am, presented by Rachel Rutkowski, Jeronimo Callejas, Roman Levkin, Thomas Fillebeen, and Martin Savelsbergh

"Integrating Associate Preference into Labor Planning: Structural Modeling", 8:36 - 8:48am, presented by Jeronimo Callejas, Rachel Rutkowski, Roman Levkin, Thomas Fillebeen, and Martin Savelsbergh

"Enhancing Associate Capacity via Shift Reservations", 8:48 - 9am, presented by Evan Wyse

"Amazon Flexible Under-the-Roof Capacity Planning", 9 - 9:12am, presented by Thomas Fillebeen and Roman Levkin

Room: Summit - 427
Amazon Last-Mile Resource Optimization
October 21, 8:00 AM - 9:15 AM PDT
Website: Link

Presentations:

"Optimizing Tour Slicing via Shortest Path Formulations", 8 - 8:15am, presented by Michael Wagner, Dipal Gupta, and Rohit Malshe

"Logistics Operations with Combined Deliveries and Pickups", 8:15 - 8:30am, presented by Rohit Malshe, Abhilasha Katariya, Ram Thiruveedhi, Chinmoy Mohapatra

"Newsvendor Model for Capacity Planning", 8:30 - 8:45am, presented by Liron Yedidsion and Rohit Malshe

"Essential Components of Capacity Planning Under Uncertainty", 8:45 - 9am, presented by Ram Thiruveedhi and Abhilasha Katariya

"Cycle Optimization Engine: Maximizing Last Mile Delivery Performance", 9 - 9:15am, presented by Wen Chong, Marc Anderson, and Yimin Liu

Room: Summit - Ballroom 2
Modern Statistics in Social Media Analysis
October 21, 10:45 AM - 12:00 PM PDT
Website: Link

Presentations:
"Inferring Unusual Metrics from Social Media", 10:45 - 11:03am, presented by Alex Gilgur

"Causal Inference Through Privacy Compliant Experimentation that Makes Social Advertising More Relevant", 11:03 - 11:21am, presented by Carlos Avello

"Enhancing Low-Resource LLMs Classification with PEFT and Synthetic Data", 11:21 - 11:39am, presented by Parth Patwa

Room: Regency - 602
Practitioners' View on Transportation and Logistics Research
October 21, 10:45 AM - 12:00 PM PDT
Website: Link

Panelists:
Tim Jacobs, Philip Kaminsky, Anne Robinson, Ruben Lobel

Room: Summit - 427
Designing Sparse Flexibility Structures: What to do when the Long Chain Fails?
October 21, 12:45 PM - 2:00 PM PDT
Website: Link

Poster Session:
Presented by David Corredor and Ling Zhang

Room: Flex Hall C
Under the Roof Process Design and Optimization
October 21, 12:45 PM - 2:00 PM PDT
Website: Link

Presentations:
"Amazon Logistics Labor Planning Platform and its Eco System", 12:45 - 1:03pm, presented by Herm Li and John Jiang

"Experimental Design and Analysis in Supply Chain Operations", 1:03 - 1:21pm, presented by Brayan Ortiz and Andrew Bruce

"A General Framework for Scheduling Under-the-Roof Processes in Amazon", 1:21 - 1:39pm, presented by Nikos Lappas

"From Science to Product: A Case Study on Labor Planning Platform of Amazon Logistics", 1:39 - 1:57pm, presented by Herm Li and Zhengqian Jiang

Room: Summit - Ballroom 2
AI at Amazon Last-Mile
October 21, 2:15 PM - 3:30 PM PDT
Website: Link

Presentations:
"Revolutionizing Last Mile Delivery Through Channel Topology Optimization", 2:15 - 2:33pm, presented by Jin Ye and Gokce Kahvecioglu

"Large Scale Events", 2:33 - 2:51pm, presented by Selin Tosun, Jin Ye, and Leah Riley

"Optimizing Last MIle Delivery with Machine Learning: Amazon's Infrastructure and Scaling Strategies", 2:51 - 3:09pm, presented by Xiaodong Lan, Eliot Hijano, Ram Thiruveedhi, Abhilasha Katariya, and Rohit Malshe

"Cold-Start Forecasting for Special Events", 3:09 - 3:27pm, presented by Abhilasha Katariya, Ram Thiruveedhi, and Arkajyoti Misra

Room: Summit - Ballroom 2
Advancement in High-dimensional Data Analytics
October 21, 4:00 PM - 5:15 PM PDT
Website: Link

Presentation: "High Dimensional Packages' Delivery Times Prediction under Aggregated Quantile Constraints", presented by Yifei Yuan, Mederic Motte, and Philip Kaminsky

Room: Summit - 322
Amazon Geospatial Planning
October 21, 4:00 PM - 5:15 PM PDT
Website: Link

Presentations:
"Optimizing Van Loading and Dispatching Operations in Amazon's Last Mile Delivery Stations", 4 - 4:18pm, presented by Yaniv Mordecai, Liron Yedidsion, and Rohit Malshe

"Geospatial Optimization at Amazon", 4:18 - 4:36pm, presented by Dipal Gupta

"Last Mile Drivers Capacity Scaling", 4:36 - 4:54pm, presented by Mahdieh Allahviranloo and Jin Ye

"Time Series Ensemble Forecasting Models", 4:54 - 5:12pm, presented by Abhilasha Katariya and Eliot Hijano

Room: Summit - Ballroom 2
Measuring the Efficacy of Amazon’s Recommendation Systems
October 21, 4:00 PM - 5:15 PM PDT
Website: Link

Speakers: Ozalp Ozer, Serdar Simsek, Xiaoxi Zhao, Ethan Dee, and Vivian Yu

Room: Summit - Signature Room

Abstract:
Amazon’s Fulfillment By Amazon (FBA) program provides assistance to Selling Partners (“sellers,” for short) in the form of information sharing, recommendations guiding seller actions (e.g., restock quantity recommendations, excess inventory recommendations), and delegated actions (e.g., automated removals of aged inventory). Amazon’s vision is to help sellers make better decisions and achieve better business outcomes.

In this tutorial, we consider the sophisticated optimization models Amazon employs to generate recommendations. For example, if a seller has excess inventory, Amazon recommends actions to increase their sell-through rate, such as creating a sale or Sponsored Product ad. We demonstrate how we measure the efficacy of these recommendation systems on seller-product outcomes (e.g., revenue, units shipped, and customer clicks on product listings, or “glance views”). Measuring such outcomes is a causal inference problem because we only observe each seller-product’s “factual” and not their “counterfactual” outcome. We employ causal machine learning methodologies such as double machine learning, causal forest, and doubly-robust forest to separate selection bias from a comparison of “treatment” and “control” sellers. For example, we find that aligning with the restock and excess inventory recommendations, on average, improves several seller-salient outcomes. We also present methods for measuring heterogeneity in the efficacy of these recommendations across seller and product segments, and estimate personalized benefits for each seller-product. Finally, through A/B testing, we find that sharing quantified efficacy information with sellers increases their adoption of Amazon recommendations. Sellers are responding to this messaging, and the duty to them is to rigorously identify causal estimates.
Pricing and Revenue Management Problems in Supply Chain Networks
October 21, 4:00 PM - 5:15 PM PDT
Website: Link

Presentations:
"Bandit-Based Assortment Strategies with Application to Ultra-Fast Delivery", 4 - 4:18pm, presented by Hunyong Cho, Jonathan Jonker, Lina Al-Kanj, Boran Hu, Greg Herman, Josiah Davis, Zachary Hervieux-Moore, Eric Laber, and Siyeon Kim

"Dynamic Pricing via Reinforcement Learning in a Spot Marketplace", 4:18 - 4:36pm, presented by Jacob Tutmaher, Huiwen Jia, Priyanka Shende, Mohsen Moarefdoost, and Philip Kaminsky

"Offer Selections Optimizer in Transportation Capacity", 4:36 - 4:52pm, presented by Mohsen Moarefdoost, Huiwen Jia, Philip Kaminsky, and Yaser Ghaedsharaf

"Spot Market Pricing on Amazon Freight", 4:54 - 5:12pm, presented by Goutam Kumar, Adam Elmachtoub, and Roger Lederman

Room: Summit - 343
Amazon Warehouse Resource Optimization
October 22, 8:00 AM - 9:15 AM PDT
Website: Link

Presentation:
"Labor Staffing in Amazon Sortable Fulfillment Centers" presented by Yingqiu Zhang

"Real-TIME Staffing Plan Adjustment in Fulfillment Centers" presented by Xinyu Fei and Andrew Johnson

"Same Day Outbound Resource Planning" presented by Aaron Herman

"Outbound Flow Management Systems" presented by Maximilian Zellner

"Modeling Flow in Fulfillment Centers" presented by Maximilian Zellner and Andrew Johnson

Room: Summit - Ballroom 2
Capacity Planning for Amazon Customer Service Contact Center
October 22, 8:00 AM - 9:15 AM PDT
Website: Link

Presentations:
"Prediction Interval in Demand Forecasting", 8 - 8:15am, presented by Stephanie Mao

"Tesseract - Forecasting Automation Solutions", 8:15 - 8:30am, presented by Chen Liang and Yongfeng Hui

"A Doubly Stochastic Poisson Arrival Model for Amazon Contact Center: Performance Evaluation and Staffing Implications", 8:30 - 8:45am, presented by Kevin Melendez and Xin Liu

"Short-Term Planning in Amazon Customer Service", 8:45 - 9am, presented by Adolfo Rocco and Kevin Melendez

"Estimating Interval-Based Tail Probability of Delay in Real Time", 9 - 9:15am, presented by Ling Zhang and Yunan Liu

Room: Summit - 435
Supply Chain Planning and Execution
October 22, 10:45 AM - 12:00 PM PDT
Website: Link

Presentations:
"Validating Networking Planning via Customer Centric Baselines", 10:45 - 11am, presented by Qi Chen

"Middle Mile Capacity Planning", 11 - 11:15am, presented by Ioannis Spantidakis

"Causal Inference in Transportation Efficiency Estimation", 11:15 - 11:30am, presented by Zhikun Gao

"Inventory Feasible and Capacity Compliant Facility Assignment Model" presented by Ayten Turkcan Upasani, Arun Jotshi, Yufei Wang, Kaushik Krishnan

"Solving Large Scale Assignment Problems with Decomposition", 11:45am - 12pm, presented by Ozlem Bilginer

Room: Summit - Ballroom 2
Data-Driven Supply Chain Optimization: Demand Forecasting and Deep Reinforcement
October 22, 1:25 PM - 2:00 PM PDT
Website: Link

Presenter: Sohrab Andaz

Abstract:
Inventory control is a complex real-world problem that involves handling challenges like seasonal demand, time-varying costs, complex inventory arrival dynamics, and various real-world constraints. In modern supply chain management, effective inventory control requires more than traditional optimization methods. Over the past few years, the Amazon SCOT Demand Forecasting and RL groups have pioneered deep learning models that distill Amazon-scale data into deployable time-series forecasting models and control policies designed to handle these complexities.

In this talk, we will explore both approaches, demonstrating:
  1. How deep learning techniques naturally handle supply chain forecasting challenges, including seasonality, cold starts, diverse product categories, and forecast volatility.
  2. How deep reinforcement learning can move inventory control beyond the predict-then-optimize framework, allowing practitioners to directly optimize business objectives using historical data.
This talk will also draw on real-world deployment experiences of both deep learning and deep RL policies
Inventory Placement and Inbound Network Design
October 22, 2:15 PM - 3:30 PM PDT
Website: Link

Presentations:
"Probabilistic Approach to Large-Scale Inventory Placement", 2:15 - 2:33pm, presented by Cristiana Lara, Arash Haddadan, David Mildebrath, and R Ravi

"Evaluating Regional Decentralization of Inventory in Delivery Speed-Sensitive Retail Networks: A Comparative Study between Newsvendor Approximation and Simulation", 2:33 - 2:51pm, presented by Katja Meuche, Yuan Li, Amitabh Sinha, and Benoit Montreuil

"A Unified Bulk Storage and Distribution Network Design", 2:51 - 3:09pm, presented by Shanshan Zhang

"Ideal Inventory Placement with Demand Spillover", 3:09 - 3:27pm, presented by Zihao Li, Zhongxiang Wang, and Tolga Cezik

Room: Summit - Ballroom 2
Large Scale Supply Chain Network Design
October 22, 2:15 PM - 3:30 PM PDT
Website: Link

Presentations:
"Solving the Continuous TIME Service Network Design Problem (CTSND) by Column Generation", 2:15 - 2:33pm, presented by Marcus Poggi, Arash Haddadan, Daniel Ulch, Jochen Koenemann, and Madison Van Dyk

"Designing Delivery-Anchors for Amazon's Middle Mile Network", 2:33 - 2:51pm, presented by Arash Haddadan, Jochen Koenemann, Leian Chen, Mityansh Seth

"Designing Optimzation Software for Use-Case Scalability", 2:51 - 3:09pm, presented by Semih Atakan

"Region-Based Network Design", 3:09 - 3:27pm, presented by Baris Burnak, Semih Atakan, and Jochen Koenemann

Room: Summit - 421
Constraints and Coordination for Deep Reinforcement Learning Agents
October 22, 2:55 PM - 3:30 PM PDT
Website: Link

Presenter: Carson Eisenach

Abstract:
We explore new techniques for constrained reinforcement learning (RL) in the real-world, specifically as applied to inventory management. The classic approach is to use model predictive control to enforce constraint adherence. With Deep RL policies, this becomes complicated as they consume high-dimensional features to make decisions, and accurately forward simulating this joint distribution is extremely challenging, if not impossible. This session provides an overview of a new approach — “Neural Coordinator” — which directly forecasts dual costs under which a policy will adhere to the desired constraints. We will demonstrate its effectiveness in the inventory control setting and cover how to back-test policies in the presence of constraints.
Logistics and Network Optimization Challenges
October 22, 4:00 PM - 5:15 PM PDT
Website: Link

Presentation: "Execution Time Estimation for Amazon Last Mile Route Planning", 4 - 4:12pm, presented by Bharath Veluri and Duo Zheng

Room: Summit - 344
AI and Optimization Techniques in Forecasting and Security
October 22, 4:00 PM - 5:15 PM PDT
Website: Link

Presentation:
"Hierarchical Forecasting for Amazon EC2 Demand", 4:18 - 4:36pm, presented by Alex (Yiming) Wang and Ebrahim Nasrabadi

Room: Summit - 328

Work with us

US, WA, Bellevue
The Fulfillment by Amazon (FBA) and Supply Chain by Amazon (SCA) enable third-party sellers to use Amazon’s world-class science and logistics infrastructure to supply and fulfill customers world-wide with unprecedented fast delivery promise to customer. In doing so, sellers spend more time building great products, delight customers and grow their business. The FBA team is looking for a passionate, curious, and creative Principal Research Scientist with expertise in operations research, machine learning or statistics, along with a proven record of solving business problems through scalable modeling and analytical skills. As a lead research scientist in the team, you will be responsible for designing and implementing cutting edge optimization and ML models, building automated inventory, logistics and revenue management systems while collaborating with business and software teams to solve key challenges facing the worldwide FBA business. Such challenges include 1) designing end-to-end supply and demand management systems, ranging from capacity, inventory, and workforce management systems, 2) developing and improving optimization and ML models to help FBA sellers grow their business, 3) ensuring that worldwide Amazon customers have access to the largest selection of products through FBA sellers, and 4) driving out costs across end-to-end FBA supply chain. Unlike many companies who buy existing off-the-shelf planning systems, we design and build systems to suit Amazon’s particular needs. Our team members are on the forefront of supply chain thought leadership by working on some of the most difficult problems in the industry with some of the best product managers, research scientists, statisticians, economists and software developers in the business. We value individuals who exhibit deep technical proficiency, a desire for learning new areas, and a track record of delivering tangible results while fostering personal growth, team development, and career advancement. A day in the life In this pivotal role, you will be a technical leader in operations research or machine learning, with significant scope, impact, and visibility. Your solutions have the potential to drive billions of dollars in impact for Amazon's third-party seller business. As a senior scientist on the team, you will engage in every facet of the process—from idea generation, business analysis and scientific research to development and deployment of advanced models—granting you a profound sense of ownership. From day one, you will collaborate with experienced scientists, engineers, and product managers who are passionate about their work. Moreover, you will collaborate with Amazon's broader decision and research science community, enriching your perspective and mentoring fellow engineers and scientists. The successful candidate will have the strong expertise in applying operations research methodologies to address a wide variety of supply chain problems with millions of unique products involving hundreds of thousands of Selling Partners and tens of millions of customers worldwide. You will strive for simplicity, demonstrate judgment backed by mathematical rigor, as you continually seek opportunities to innovate, build, and deliver. Entrepreneurial spirit, adaptability to diverse roles, and agility in a fast-paced, high-energy, highly collaborative environment are essential. About the team Sellers play a vital role in Amazon’s ecosystem, integral to our mission of offering the Earth’s largest selection and lowest prices. FBA is a service that enables third-party sellers to outsource order fulfillment to Amazon, and leverage Amazon’s world-class facilities to provide customers Prime delivery promise. By partnering with Amazon, sellers benefit from powerful, cost-effective solutions that leverage our scale and technology, gain access to Prime members worldwide, increase their sales, and have more time to continue inventing amazing products for customers. With commitment to taking on even more of the supply chain and operational complexities on behalf of our selling partners, Amazon introduced Supply Chain by Amazon (SCA), an end-to-end, fully automated suite of supply chain services. This comprehensive solution empowers sellers to quickly and reliably transport products from manufacturing sites to customers worldwide. Amazon Warehousing and Distribution is a pivotal service in SCA, that provides best-in-class bulk storage and distribution services to sellers, ensuring they remain well-stocked across all their sale and fulfillment channels while reducing the total supply chain costs. The FBA team is the core group in charge of fulfillment, inventory management, pricing, and a diverse range of operational recommendation services for sellers, as well as building the internal resource management systems. We work to learn seller behavior, understand seller experience, build automated assistants to sellers, recommend right actions to sellers, design seller policies and incentives, and develop science products and services that empower third-party sellers to grow their businesses. To do so, we build and innovate science solutions at the intersection of machine learning, statistics, economics, operations research, and data analytics. We work full-stack, from foundational backend systems to future-forward user interfaces. Our culture is centered on rapid prototyping, rigorous experimentation, and data-driven decision-making.
US, WA, Bellevue
Amazon’s Modeling and Optimization (MOP) Team is looking for a passionate individual with strong optimization and analytical skills to join us in the endeavor of designing and improving the most complex transportation and fulfillment network in the world. The team is responsible for optimizing the global transportation and fulfillment network for Amazon.com and ensuring that the company is able to deliver our customers’ products to them as quickly, accurately, and cost effectively as possible. We design the network that delivers products from vendors and sellers to end customers, through both Amazon’s internal network as well as external partners, using multiple transportation modes. Optimizing the end-to-end network requires deep understanding of inventory management, placement, transportation, and supply chain management. Only through innovative and strategic thing, we will make the right capital investments in technology, buildings and equipment that allows for long-term success. Key job responsibilities We are seeking an experienced scientist who has a solid background in Operations Research, Supply Chain Management, Applied Mathematics, or other similar domain. In this role, you will develop and deploy models and tools that are innovative and scalable to solve new challenges in Amazon's global fulfillment network. You will collaborate with other scientists across teams to create integrated solutions that improves fulfillment speed, cost, and carbon emission. You have deep understanding of business challenges and provide scientific analysis to support business decision using a range of methodologies. You design science tool platforms, deploy models, create data pipelines, or simplify existing processes. About the team https://www.linkedin.com/feed/update/urn:li:activity:7089317294417346561/
US, WA, Seattle
Interested in helping build Prime's content and offer experimentation system to drive huge business impact on millions of customers? Join our team of Scientists and Engineers developing algorithms to adaptively generate and experiment on new content, personalize, and optimize the customer experience with Amazon Prime. This includes identifying who our customers are and providing them with personalized relevant content. As an ML lead, you will partner directly with product owners to intake, build, and directly apply your modeling solutions. There are numerous scientific and technical challenges you will get to tackle in this role, such as adaptive experimentation, structured multi-armed bandits and its application to various types of experimentation and multi-step optimization leading to reinforcement learning of the customer journey. We employ techniques from supervised learning, multi-armed bandits, optimization, and RL - while this role is focused on leading the space of multi-armed bandit solutions. As the central science team within Prime, our expertise gets routinely called upon to weigh in on a variety of topics. We also emphasize the need and value of scientific research and have developed a strong publication and patent record (internally/externally) which you will be a part of. You will also utilize and be exposed to the latest in ML technologies and infrastructure: AWS technologies (EMR/Spark, Redshift, Sagemaker, DynamoDB, S3, ...), various ML algorithms and techniques (Random Forests, Neural Networks, supervised/unsupervised/semi-supervised/reinforcement learning, LLM's), and statistical modeling techniques. Major responsibilities - Build and develop machine learning models and supporting infrastructure at TB scale, in coordination with software engineering teams. - Leverage Bandits and Reinforcement Learning for Experimentation and Optimization Systems. - Develop offline policy estimation tools and integrate with reporting systems. - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation. - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes. - Work closely with the business to understand their problem space, identify the opportunities and formulate the problems. - Use machine learning, data mining, statistical techniques and others to create actionable, meaningful, and scalable solutions for the business problems. - Design, develop and evaluate highly innovative models and statistical approaches to understand and predict customer behavior and to solve business problems.
US, WA, Bellevue
The Fulfillment by Amazon (FBA) and Supply Chain by Amazon (SCA) empower third-party sellers world-wide to use Amazon's cutting-edge logistics, warehousing, distribution, fulfillment, and transportation services. These services ensure products remain in stock, customer orders are fulfilled fast and reliably, while end-to-end supply chain costs are reduced. As a result, sellers can focus less on supply chain management and more on developing outstanding products, delighting customers, and scaling their businesses. The FBA team is looking for a passionate, curious, and creative Research Scientist with expertise in operations research, machine learning or statistics, preferably with a focus on pricing and market design, and a proven record of solving business problems through scalable modeling and analytical skills. As a research scientist in the team, you will be responsible for designing and implementing cutting edge optimization and ML models, building automated inventory, logistics, capacity and revenue management systems while collaborating with business and software teams to solve key challenges facing the worldwide FBA business. Such challenges include 1) designing end-to-end supply and demand management systems, 2) developing and improving optimization and ML models to support FBA sellers in growing their businesses, 3) creating decision-support tools that minimize the cognitive burden on sellers in navigating supply chain and operational complexities, 4) ensuring worldwide Amazon customers have access to the broadest selection of products from FBA sellers, and 5) driving cost efficiencies across end-to-end FBA supply chain. Unlike many companies that purchase off-the-shelf planning systems, we design and build custom solutions to suit Amazon's unique needs. Our team members are at the forefront of supply chain innovation, tackling some of the industry's most challenging problems alongside top product managers, research scientists, statisticians, economists, and software developers. We value individuals who exhibit deep technical proficiency, a desire for learning new areas, and a track record of delivering tangible results while fostering personal growth, team development, and career advancement. A day in the life As a scientist on the team, you will be involved with every aspect of the process—from idea generation, business analysis and scientific research to development and deployment of advanced models—granting you a profound sense of ownership. Your solutions have the potential to drive billions of dollars in impact for Amazon's third-party seller business. From day one, you will collaborate with experienced scientists, engineers, and product managers who are passionate about their work. Additionally, you will engage with Amazon's broader decision and research science community, enriching your perspective and mentoring fellow engineers and scientists. The ideal candidate will have the strong expertise in applying operations research methodologies to solve a wide variety of supply chain problems, involving millions of unique products, hundreds of thousands of Selling Partners, and tens of millions of customers worldwide. You will strive for simplicity and demonstrate judgment backed by mathematical rigor, as you continually seek opportunities to innovate, build, and deliver. An entrepreneurial spirit, adaptability to diverse roles, and agility in a fast-paced, high-energy, highly collaborative environment are essential. About the team Sellers are a crucial part of Amazon's ecosystem, playing an integral role in our mission to offer the Earth's largest selection and lowest prices. FBA is a service that enables third-party sellers to outsource order fulfillment to Amazon, and leverage Amazon’s world-class facilities to provide customers Prime delivery promise. By partnering with Amazon, sellers benefit from powerful, cost-effective solutions that leverage our scale and technology, gain access to Prime members worldwide, boost their sales, and free up time to focus on inventing amazing products for customers. To further ease supply chain and operational complexities for our selling partners, Amazon introduced Supply Chain by Amazon (SCA), an end-to-end, fully automated suite of supply chain services. With SCA, Amazon handles everything from picking up inventory from global manufacturing facilities, shipping across borders, managing customs clearance and ground transportation, to storing inventory in bulk, managing replenishment across Amazon and other sales channels, and delivering directly to customers— all without sellers having to worry about managing their supply chain. A pivotal service within SCA is Amazon Warehousing and Distribution, which offers best-in-class bulk storage and distribution services, ensuring sellers remain well-stocked across all their sales and fulfillment channels while reducing overall supply chain costs. The FBA team is at the heart of this operation, responsible for inventory management, automated replenishment, fulfillment, pricing, resource planning, capacity management, and a wide range of operational recommendation services for sellers. We focus on understanding seller behavior and experience, building automated tools and assistants, recommending optimal actions, designing seller policies and incentives, and developing science-driven products and services that empower third-party sellers to grow their businesses. We develop and innovate science-driven solutions at the intersection of machine learning, statistics, economics, operations research, and data analytics. Our work spans the full stack, from foundational backend systems to cutting-edge user interfaces. Our culture is rooted in rapid prototyping, rigorous experimentation, and data-driven decision-making.
JP, 13, Tokyo
The JP Economics team is a central science team working across a variety of topics in the JP Retail business and beyond. We work closely with JP business leaders to drive change at Amazon. We focus on solving long-term, ambiguous and challenging problems, while providing advisory support to help solve short-term business pain points. Key topics include pricing, product selection, delivery speed, profitability, and customer experience. We tackle these issues by building novel economic/econometric models, machine learning systems, and high-impact experiments which we integrate into business, financial, and system-level decision making. Our work is highly collaborative and we regularly partner with JP- EU- and US-based interdisciplinary teams. In this role, you will build production-grade machine learning models to serve best-in-class shopping and delivery experience to millions of customers on Amazon. This requires you to formulate ambiguous business problems into solvable scientific problems, work with large-scale data pipelines, perform extensive data cleaning and exploration, train and evaluate your models in a robust manner, design and conduct live experiments to validate model performance, and automate model inference on AWS infrastructure. The ideal candidate is an experienced data scientist or machine learning engineer who has built machine learning systems in production that delivers business impact at scale in a B2C industry. You are a self-starter who enjoys ambiguity in a fast-paced and ever-changing environment. You are extremely proficient in Python, SQL and distributed computing frameworks. You have excellent understanding of how machine learning models work under the hood. In addition, you may have worked with AWS infrastructure and causal uplift modeling techniques. You think big on the next game-changing opportunity but also dive deep into every detail that matters. You insist on the highest standards and are consistent in delivering results. We are open to consider high-potential candidates with less experiences for a more junior position. Key job responsibilities - Work with Product, Finance and Engineering to formulate business problems into scientific ones - Build large-scale data pipelines for training and evaluating the models using PySpark/SparkSQL - Extensively clean and explore the datasets - Train and evaluate ML models in a robust manner - Design and conduct live experiments to validate model performance - Automate model inference and monitoring and on AWS infrastructure
US, WA, Bellevue
Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast? Have you wondered where it came from and how much it cost Amazon to deliver it to you? If so, the WW Amazon Logistics, Business Analytics team is for you. We manage the delivery of tens of millions of products every week to Amazon’s customers, achieving on-time delivery in a cost-effective manner. We are looking for an enthusiastic, customer obsessed, Sr. Applied Scientist with good analytical skills to help manage projects and operations, implement scheduling solutions, improve metrics, and develop scalable processes and tools. The primary role of an Operations Research Scientist within Amazon is to address business challenges through building a compelling case, and using data to influence change across the organization. This individual will be given responsibility on their first day to own those business challenges and the autonomy to think strategically and make data driven decisions. Decisions and tools made in this role will have significant impact to the customer experience, as it will have a major impact on how the final phase of delivery is done at Amazon. Ideal candidates will be a high potential, strategic and analytic graduate with a PhD in (Operations Research, Statistics, Engineering, and Supply Chain) ready for challenging opportunities in the core of our world class operations space. Great candidates have a history of operations research, and the ability to use data and research to make changes. This role requires robust program management skills and research science skills in order to act on research outcomes. This individual will need to be able to work with a team, but also be comfortable making decisions independently, in what is often times an ambiguous environment. Responsibilities may include: - Develop input and assumptions based preexisting models to estimate the costs and savings opportunities associated with varying levels of network growth and operations - Creating metrics to measure business performance, identify root causes and trends, and prescribe action plans - Managing multiple projects simultaneously - Working with technology teams and product managers to develop new tools and systems to support the growth of the business - Communicating with and supporting various internal stakeholders and external audiences
US, WA, Bellevue
Amazon’s Last Mile Team is looking for a passionate individual with strong optimization and analytical skills to join its Last Mile Science team in the endeavor of designing and improving the most complex planning of delivery network in the world. Last Mile builds global solutions that enable Amazon to attract an elastic supply of drivers, companies, and assets needed to deliver Amazon's and other shippers' volumes at the lowest cost and with the best customer delivery experience. Last Mile Science team owns the core decision models in the space of jurisdiction planning, delivery channel and modes network design, capacity planning for on the road and at delivery stations, routing inputs estimation and optimization. Our research has direct impact on customer experience, driver and station associate experience, Delivery Service Partner (DSP)’s success and the sustainable growth of Amazon. Optimizing the last mile delivery requires deep understanding of transportation, supply chain management, pricing strategies and forecasting. Only through innovative and strategic thinking, we will make the right capital investments in technology, assets and infrastructures that allows for long-term success. Our team members have an opportunity to be on the forefront of supply chain thought leadership by working on some of the most difficult problems in the industry with some of the best product managers, scientists, and software engineers in the industry. Key job responsibilities Candidates will be responsible for developing solutions to better manage and optimize delivery capacity in the last mile network. The successful candidate should have solid research experience in one or more technical areas of Operations Research or Machine Learning. These positions will focus on identifying and analyzing opportunities to improve existing algorithms and also on optimizing the system policies across the management of external delivery service providers and internal planning strategies. They require superior logical thinkers who are able to quickly approach large ambiguous problems, turn high-level business requirements into mathematical models, identify the right solution approach, and contribute to the software development for production systems. To support their proposals, candidates should be able to independently mine and analyze data, and be able to use any necessary programming and statistical analysis software to do so. Successful candidates must thrive in fast-paced environments, which encourage collaborative and creative problem solving, be able to measure and estimate risks, constructively critique peer research, and align research focuses with the Amazon's strategic needs. As a senior scientist, you will also help coach/mentor junior scientists in the team.
US, WA, Seattle
Unlock the Future with Amazon Science! Calling all visionary minds passionate about the transformative power of machine learning! Amazon is seeking boundary-pushing graduate student scientists who can turn revolutionary theory into awe-inspiring reality. Join our team of visionary scientists and embark on a journey to revolutionize the field by harnessing the power of cutting-edge techniques in bayesian optimization, time series, multi-armed bandits and more. At Amazon, we don't just talk about innovation – we live and breathe it. You'll conducting research into the theory and application of deep reinforcement learning. You will work on some of the most difficult problems in the industry with some of the best product managers, scientists, and software engineers in the industry. You will propose and deploy solutions that will likely draw from a range of scientific areas such as supervised, semi-supervised and unsupervised learning, reinforcement learning, advanced statistical modeling, and graph models. Throughout your journey, you'll have access to unparalleled resources, including state-of-the-art computing infrastructure, cutting-edge research papers, and mentorship from industry luminaries. This immersive experience will not only sharpen your technical skills but also cultivate your ability to think critically, communicate effectively, and thrive in a fast-paced, innovative environment where bold ideas are celebrated. Join us at the forefront of applied science, where your contributions will shape the future of AI and propel humanity forward. Seize this extraordinary opportunity to learn, grow, and leave an indelible mark on the world of technology. Amazon has positions available for Machine Learning Applied Science Internships in, but not limited to Arlington, VA; Bellevue, WA; Boston, MA; New York, NY; Palo Alto, CA; San Diego, CA; Santa Clara, CA; Seattle, WA. Key job responsibilities We are particularly interested in candidates with expertise in: Optimization, Programming/Scripting Languages, Statistics, Reinforcement Learning, Causal Inference, Large Language Models, Time Series, Graph Modeling, Supervised/Unsupervised Learning, Deep Learning, Predictive Modeling In this role, you will work alongside global experts to develop and implement novel, scalable algorithms and modeling techniques that advance the state-of-the-art in areas at the intersection of Reinforcement Learning and Optimization within Machine Learning. You will tackle challenging, groundbreaking research problems on production-scale data, with a focus on developing novel RL algorithms and applying them to complex, real-world challenges. The ideal candidate should possess the ability to work collaboratively with diverse groups and cross-functional teams to solve complex business problems. A successful candidate will be a self-starter, comfortable with ambiguity, with strong attention to detail and the ability to thrive in a fast-paced, ever-changing environment. A day in the life - Develop scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation. - Design, development and evaluation of highly innovative ML models for solving complex business problems. - Research and apply the latest ML techniques and best practices from both academia and industry. - Think about customers and how to improve the customer delivery experience. - Use and analytical techniques to create scalable solutions for business problems.
US, WA, Seattle
Do you enjoy solving challenging problems and driving innovations in research? Do you want to create scalable optimization models and apply machine learning techniques to guide real-world decisions? We are looking for builders, innovators, and entrepreneurs who want to bring their ideas to reality and improve the lives of millions of customers. As a Research Science intern focused on Operations Research and Optimization intern, you will be challenged to apply theory into practice through experimentation and invention, develop new algorithms using modeling software and programming techniques for complex problems, implement prototypes and work with massive datasets. As you navigate through complex algorithms and data structures, you'll find yourself at the forefront of innovation, shaping the future of Amazon's fulfillment, logistics, and supply chain operations. Imagine waking up each morning, fueled by the excitement of solving intricate puzzles that have a direct impact on Amazon's operational excellence. Your day might begin by collaborating with cross-functional teams, exchanging ideas and insights to develop innovative solutions. You'll then immerse yourself in a world of data, leveraging your expertise in optimization, causal inference, time series analysis, and machine learning to uncover hidden patterns and drive operational efficiencies. Throughout your journey, you'll have access to unparalleled resources, including state-of-the-art computing infrastructure, cutting-edge research papers, and mentorship from industry luminaries. This immersive experience will not only sharpen your technical skills but also cultivate your ability to think critically, communicate effectively, and thrive in a fast-paced, innovative environment where bold ideas are celebrated. Amazon has positions available for Operations Research Science Internships in, but not limited to, Bellevue, WA; Boston, MA; Cambridge, MA; New York, NY; Santa Clara, CA; Seattle, WA; Sunnyvale, CA. Key job responsibilities We are particularly interested in candidates with expertise in: Optimization, Causal Inference, Time Series, Algorithms and Data Structures, Statistics, Operations Research, Machine Learning, Programming/Scripting Languages, LLMs In this role, you ain hands-on experience in applying cutting-edge analytical techniques to tackle complex business challenges at scale. If you are passionate about using data-driven insights to drive operational excellence, we encourage you to apply. The ideal candidate should possess the ability to work collaboratively with diverse groups and cross-functional teams to solve complex business problems. A successful candidate will be a self-starter, comfortable with ambiguity, with strong attention to detail and the ability to thrive in a fast-paced, ever-changing environment. A day in the life Develop and apply optimization, causal inference, and time series modeling techniques to drive operational efficiencies and improve decision-making across Amazon's fulfillment, logistics, and supply chain operations Design and implement scalable algorithms and data structures to support complex optimization systems Leverage statistical methods and machine learning to uncover insights and patterns in large-scale operations data Prototype and validate new approaches through rigorous experimentation and analysis Collaborate closely with cross-functional teams of researchers, engineers, and business stakeholders to translate research outputs into tangible business impact