Line art of silicon chips developed by Annapurna Labs since its acquisition by Amazon in 2015.  Line art includes mentions of Graviton, Inferentia, and Trainium chips, along with AWS Nitro system.
Amazon's acquisition of Annapurna Labs in 2015 has led to, among other advancements, the development of five generations of the AWS Nitro system, three generations of Arm-based Graviton processors, as well as AWS Trainium and AWS Inferentia chips that are optimized for machine learning training and inference. These chips and systems were discussed at the AWS Silicon Innovation Day event on August 3. The event included a talk by Nafea Bshara, AWS vice president and distinguished engineer, on silicon innovation emerging from Annapurna Labs.

How silicon innovation became the ‘secret sauce’ behind AWS’s success

Nafea Bshara, AWS vice president and distinguished engineer, discusses Annapurna Lab’s path to silicon success; Annapurna co-founder was a featured speaker at AWS Silicon Innovation Day virtual event.

Nafea Bshara, Amazon Web Services vice president and distinguished engineer, and the co-founder of Annapurna Labs, an Israeli-based chipmaker that Amazon acquired in 2015, maintains a low profile, as does his friend and Annapurna co-founder, Hrvoye (Billy) Bilic.

Nafea Bshara headshot image
Nafea Bshara, AWS vice president and distinguished engineer.

Each executive’s LinkedIn profile is sparse, in fact, Bilic’s is out of date.

“We hardly do any interviews; our philosophy is to let our products do the talking,” explains Bshara.

Those products, and silicon innovations, have done a lot of talking since 2015, as the acquisition has led to, among other advancements, the development of five generations of the AWS Nitro System, three generations (1, 2, 3) of custom-designed, Arm-based Graviton processors that support data-intensive workloads, as well as AWS Trainium, and AWS Inferentia chips optimized for machine learning training and inference.

Some observers have described the silicon that emerges from Annapurna Labs in the U.S. and Israel as AWS’s “secret sauce”.

Nafea’s silicon journey began at Technion University in Israel, where he earned bachelor’s and master’s degrees in computer engineering, and where he first met Hrvoye. The two then went on to work for Israel-based Galileo, a company that made chips for networking switches, and controllers for networking routers. Galileo was acquired by U.S. semiconductor manufacturer Marvell in 2000, where Bshara and Bilic would work for a decade before deciding to venture out on their own.

“We had developed at least 50 different chips together,” Bshara explained, “so we had a track record and a first-hand understanding of customer needs, and the market dynamics. We could see that some market segments were being underserved, and with the support from our spouses, Lana and Liat, and our funding friends Avigdor [Willenz] and Manuel [Alba], we started Annapurna Labs.”

That was mid-2011, and three and half years later Amazon acquired the company. The two friends have continued their journey at Amazon, where their team’s work has spoken for itself.

Last year, industry analyst David Vellante praised AWS’s “revolution in system architecture.”

“Much in the same way that AWS defined the cloud operating model last decade, we believe it is once again leading in future systems. The secret sauce underpinning these innovations is specialized designs… We believe these moves position AWS to accommodate a diversity of workloads that span cloud, data center as well as the near and far edge.”

Annapurna’s work was highlighted during the AWS Silicon Innovation Day virtual event on August 3. In fact, Nafea was a featured speaker in the event. The Silicon Innovation Day broadcast, which highlighted AWS silicon innovations, included a keynote from David Brown, vice president, Amazon EC2; a talk about the history of AWS silicon innovation from James Hamilton, Amazon senior vice president and distinguished engineer who holds more than 200 patents in 22 countries in server and datacenter infrastructure, database, and cloud computing; and a fireside chat on the Nitro System with Anthony Liguori, AWS vice president and distinguished engineer, and Jeff Barr, AWS vice president and chief evangelist.

In advance of the silicon-innovation event, Amazon Science connected with Bshara to discuss the history of Annapurna, how the company and the industry have evolved in the past decade, and what the future portends.

  1. Q. 

    You co-founded Annapurna Labs just over 11 years ago. Why Annapurna?

    A. 

     I co-founded the company with my longtime partner, Billy, and with an amazing set of engineers and leaders who believed in the mission. We started Annapurna Labs because we looked at the way the chip industry was investing in infrastructure and data centers; it was minuscule at that time because everybody was going after the gold rush of mobile phones, smartphones, and tablets.

    We believed the industry was over indexing on investment for mobile, and under investing in the data center. The data center market was underserved. That, combined with the fact that there was increasing disappointment with the ineffective and non-productive method of developing chips, especially when compared with software development. The productivity of software developers had improved significantly in the past 25 years, while the productivity of chip developers hadn’t improved much since the ‘90s. In assessing the opportunity, we saw a data-center market that was being underserved, and an opportunity to redefine chip development with greater productivity, and with a better business model. Those factors contributed to us starting Annapurna Labs.

  2. Q. 

    How has the chip industry evolved in the past 11 years?

    A. 

    The chip industry realized, a bit late, but nevertheless realized that productivity and time to market needed to be addressed. While Annapurna has been a pioneer in advancing productivity and time to market, many others are following in our footsteps and transitioning to a building-blocks-centric development mindset, similar to how the software industry moved toward object-oriented, and service-oriented software design.

    Chip companies have now transitioned to what we refer to as an intellectual property-oriented, or IP-oriented, correct-by-design approach. Secondly, the chip industry has adopted the cloud. Cloud adoption has led to an explosion of compute power for building chips. Using the cloud, we are able to use compute in a ‘bursty’ way and in parallel. We and our chip-industry colleagues couldn’t deliver the silicon we do today without the cloud. This has led to the creation of a healthy market where chip companies have realized they don’t need to build everything in house, in much the same way software companies have realized they can buy libraries from open source or other library providers. The industry has matured to the point where now there is a healthy business model around buying building blocks, or IPs, from providers like Arm, Synopsys, Alphawave, or Cadence.

  3. Q. 

    Annapurna Labs was named after one of the tallest peaks in the Himalayas that’s regarded as one of the most dangerous mountains to climb. What's been the tallest peak you've had to climb?

    A. 

    I’m up in the cloud, I don’t need to climb anything [laughing]. Yes, Billy and I picked the name Annapurna Labs for a couple of reasons. First, Billy and I originally planned to climb Annapurna before we started the company. But then we got excited about the idea, acquired funding, and suddenly time was of the essence, so we put our climbing plans on hold and started the company. We called it Annapurna because at that time – and it’s true even today – there is a high barrier to entry in starting a chip company. The challenge is steep, and the risk is high, so it’s just like climbing Annapurna. We also believed that we wanted to reach a point above the clouds where you could see things very clearly, and without clutter. That’s always been a mantra for us as a company: Avoid the clutter, and look far into the future to understand what the customer really needs versus getting distracted by the day-to-day noise.

  4. Q. 

    What are the unique challenges you face in designing chips for ML training and inference versus more general CPU designs?

    A. 

    First, I would want to emphasize what challenge we didn’t have to worry about: with the strong foundation, methodologies, and engineering muscle we built delivering multiple generations of Nitro, we had confidence in our ability to execute on building the chips and manufacturing them at high volume, and high quality. So that was a major thing we didn’t need to worry about. Designing for machine learning is one the most challenging, but also the most rewarding tasks I've had the pleasure to participate in. There is an insatiable demand for machine learning right now, so anyone with a good product won’t have any issues finding customer demand. The demand is there, but there are a couple of challenges.

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    The first is that customers want ‘just works’ solutions because they have enough challenges to work on the science side. So they are looking for a frictionless migration from the incumbent, let's say GPU-based machine learning, to AWS Trainium or AWS Inferentia. Our biggest challenge is to hide all the complexity so it’s what we refer to internally as boring to migrate. We don’t want our customers, the scientists and researchers, to have to think about moving from one piece of hardware to another. This is a challenge because the incumbent GPUs, specifically NVIDIA, have done a very good job developing broadly adopted technologies. The customer shouldn’t see or experience any of the hard work we’ve done in developing our chips; what the customer should experience is that it’s transparent and frictionless to transition to Inferentia and Trainium. That’s a hefty task and one of our internal challenges as a team.

    Trainium artwork from AWS website
    "The customer shouldn’t see or experience any of the hard work we’ve done in developing our chips; what the customer should experience is that it’s transparent and frictionless to transition to Inferentia and Trainium," says Bshara.

    The second challenge is more external; it’s the fact that science and machine learning are moving very fast. As an organization that is building hardware, our job is to predict what customers will need three, four, five years down the road because the development cycle for a chip can be two years, and then it gets deployed for three years. The lifecycle is around five years and trying to predict how the needs of scientists and the machine-learning community will evolve over that time span is difficult. Unlike CPU workloads, which aren’t evolving very quickly, machine learning workloads are, and it’s a bit of an art to keep apace. I would give ourselves a high score, not a perfect score, in being efficient in terms of execution and cost, while still being future proof. It’s the art of predicting what customers will need three years from now, while still executing on time and budget. These things only come with experience, and I’m fortunate to be part of a great team that has the experience to strike the right balance between cost, schedule, and future-proofing the product.

  5. Q. 

    At the recent re:MARS conference Rohit Prasad, Amazon senior vice president and Alexa head scientist, said the voice assistant is interacting with customers billions of times each week. Alexa is powered by EC2 Inf1 instances, which use AWS Inferentia chips. Why is it more effective for Alexa workloads to take advantage of this kind of specialized processing versus more general-purpose GPUs?

    A. 

    Alexa is one of those Amazon technologies that we want to bring to as many people as possible. It’s also a great example of the Amazon flywheel; the more people use it, the more value it delivers. One of our goals is to provide this service with as low latency as possible, and at the lowest cost possible, and over time improve the machine-learning algorithms behind Alexa. When people say improving Alexa, it really means handling much more complex machine learning, much more sophisticated models while maintaining the performance, and low latency. Using Inferentia, the chip, and Inf1, the EC2 instances that actually hosts all of these chips, Alexa is able to run much more advanced machine learning algorithms at lower costs and with lower latency than a standard general-purpose chip. It's not that the general-purpose chip couldn't do the job, it's that it would do so at higher costs and higher latency. With Inferentia we deliver lower latency and support much more sophisticated algorithms. This results in customers having a better experience with Alexa, and benefitting from a smarter Alexa.

  6. Q. 

    AI has been called the new electricity. But as ML models become increasingly large and complex as you just discussed, there also are concerns that energy consumption for AI model training and inference is damaging to the environment. At the chip level, what can be done to reduce the environmental impact of ML model training and Inference?

    A. 

    What we can do at the chip level, at the EC2 level, is actually work on three vectors, which we’re doing right now. The first is drive to lower power quickly by using more advanced silicon processes. Every time we build a chip in an advanced silicon process we're utilizing new semiconductor processes with smaller transistors that require less power for the same work. Because of our focus on efficient execution, we can deliver to EC2 customers a new chip based on a more modern, power-efficient silicon process every 18 months or so.

    The second vector is building more technologies, trying to accelerate in hardware and in algorithms, to get training and inference done faster. The faster we can handle training and inference, the less power is consumed. For example, one of the technologies we innovated in the last Trainium chip was something called stochastic rounding which, depending upon which measure you're looking at for some neural workloads, could accelerate neural network training by up to 30%. When you say 30% less time that translates into 30% less power.

    Another thing we're doing at the algorithmic level is offering different data types. For example, historically machine learning used a 32-bit floating point. Now we’re offering multiple versions of 16-bit and a few versions of 8-bit. When these different data types are used, they not only accelerate machine learning training, they significantly reduce the power for the same amount of workload. For example, doing matrix multiplication on a 16-bit float point is less than one-third the total power if we had done it with 32-bit floating point. The ability to add things like stochastic rounding or new data types at the algorithmic level provides a step-function improvement in power consumption for the same amount of workload.

    The third vector is credit to EC2 and the Nitro System, we’re offering more choice for customers. There are different chips optimized for different workloads, and the best way for customers to save energy is to follow the classic Amazon mantra – the everything store. We offer all different types of chips, including multiple generations of Nvidia GPUs, Intel Habana, and Trainium, and share with the customer the power profile and performance of each of the instances hosting these chips, so the customer can choose the right chip for the right workload, and optimize for the lowest possible power consumption at the lowest cost.

  7. Q. 

    I’ve focused primarily on machine learning. But let’s turn our attention to more general-purpose workloads running in the cloud, and your work on Graviton processors for Amazon EC2. 

    A. 

    Yes, in a way Graviton is the opposite of our work on machine learning, in the sense that the focus is on building server processors for general-purpose workloads running in EC2. The market for general-purpose chips has been there for thirty or forty years, and the workloads themselves haven’t evolved as rapidly as machine learning, so when we started designing, the target was clear to us.

    This is an image of a Graviton silicon chip with a blue background.
    AWS is three generations into its Graviton chip journey, and Bshara says the company has plans for "many more generations" to come.

    Because this segment of the industry wasn’t moving that fast, we felt our challenge was to move the industry faster, specifically in offering step function improvement in performance, and reducing costs, and power consumption. There are many times when you build plans, especially for chips, where the original plans are rosy, but as the development progresses you have to make tradeoffs, and the actual product falls short of the original promise. With first-generation Graviton, we experienced the opposite; we were pleasantly surprised that both performance and power efficiency turned out better than our original plan. That’s very rare in our industry.

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    The same has been true with Graviton2. Because of this there has been a massive movement inside Amazon for general workloads to move to Graviton2, mainly to save on power, but also on costs. For the same workloads, Graviton2 will on average consume 60% less power than same-generation competitive offerings, and we’re passing on those cost-savings to customers. Outside Amazon, at least 48 of AWS’s top 50 customers have not just tested, but have production workloads running on Graviton2.

    In May, Graviton3 processors became available, so it’s still Day 1 as we’re only three generations into this journey. We have plans for many more generations, but it’s always very satisfying and rewarding to hear how boring it is for customers to migrate to Graviton, and to hear all the customer success stories. It is incredibly satisfying to come to work every day and hear some of the success stories from the tens of thousands of customers using Graviton.

  8. Q. 

    You have more than 100 openings on your jobs page. What kind of talent are you seeking? And what are the characteristics of employees who succeed at Annapurna Labs? 

    A. 

    We are seeking individuals who like to work on cutting-edge technology, and approach challenges from a principles-first approach because most of the challenges we confront haven’t been dealt with before. While actual experience is important, we place greater value on proper thinking and a principles-first mindset, or reasoning from first principles.

    We also value individuals who enjoy working in a dynamic environment where the solution isn’t always the same hammer after the same nail. Given our principles-first approach, many of our challenges get solved at the chip level, the terminal level, and the system level, so we seek individuals who have systems understanding, and are skilled at working across disciplines. It’s difficult for an individual with a single discipline, or single domain knowledge, who isn’t willing to challenge her or himself by learning across other domains, to succeed at Annapurna. Last but not least, we look for individuals who focus on delivering, within a team environment. We recognize ideas are “cheap”, and what makes the difference is delivering on the idea all the way to production. Ideas are a commodity. Executing on those ideas is not.

  9. Q. 

    I've read that Billy and you share the belief that if you can dream it, you can do it. So what's your dream about future silicon development?

    A. 

    That’s true, and it’s the main reason Billy and I wanted to join AWS, because we had a common vision that there’s so much value we can bring to customers, and AWS leadership and Amazon in general were willing to invest in that vision for the long term. We agreed to be acquired by Amazon not only because of the funding and our common long-term vision, but also because building components for our own data centers would allow us to quickly deliver customer value. We’ve been super happy with the relationship for many reasons, but primarily because of our ability to have customer impact at global scale.

    At Amazon, we operate at such a scale and with such a diversity of customers that we are capable of doing application-specific, or domain-specific acceleration. Machine learning is one example of that. What we’ve done with Aqua (advanced query accelerator) for Amazon Redshift is another example where we’ve delivered hardware-based acceleration for analytics. Our biggest challenge these days is deciding what project to prioritize. There’s no shortage of opportunities to deliver value. The only way we’re able to take this approach is because of AWS. Developing silicon requires significant investment, and the only way to gain a good return on that investment is by having a lot of volume and cost-effective development, and we’ve been able to develop a large, and successful customer base with AWS.

    I should also add that before joining Amazon we thought we really took a long-term perspective. But once you sit in Amazon meetings, you realize what long-term strategic thinking really means. I continue to learn every day about how to master that. Suffice to say, we have a product roadmap, and a technology and investment strategy that extends to 2032. As much uncertainty as there is in the future, there are a few things we’re highly convicted in, and we’re investing in them, even though they may be ten years out. I obviously can’t disclose future product plans, but we continue to dream big on behalf of our customers.

    The AWS Annapurna Labs team has more than 100 job openings for software developers, physical design engineers, design specification engineers, and many other technical roles. The team has development centers in the U.S. and Israel.

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Do you want to make AI provably correct for chip design and verification? We're hiring an Applied Scientist to combine large language models with formal methods such as Lean 4 and turn AI from a helpful assistant into a trusted engineering tool for silicon. Our team builds the formal verification methods behind custom silicon at Amazon scale. As AI agents take on more of chip design and verification, we need people who can make sure their output is checkable, sound and grounded in mathematics. You will research and build systems where LLMs work alongside interactive theorem provers, SMT solvers and model checkers. Engineers write the specifications. AI refines them against RTL, generates proof steps and closes proofs at machine speed. Every result is checked by a formal kernel, not trusted on faith. Work at the frontier of AI reasoning, theorem proving and hardware verification Ship solutions that directly affect real chips running in AWS data centers Publish and help shape how the industry formalizes AI use in hardware engineering Key job responsibilities Design and build LLM-driven systems for formal verification and design tasks, including proof generation, invariant and lemma discovery, spec-to-RTL refinement, and counterexample analysis Develop frameworks in Lean 4 (and related tools such as SMT solvers, model checkers and commercial FV engines) that formally check AI-generated artifacts, so they are correct by construction rather than just plausible Formalize hardware semantics, ISAs and microarchitectural properties in Lean 4 to create machine-checkable foundations for AI agents to reason over Track and evaluate state-of-the-art AI work (LLM agents, autoformalization, neural theorem proving, reinforcement learning from proof feedback) and turn promising research into production tools Build benchmarks and evaluation methods that measure AI soundness, proof success rate and engineering impact on real designs Partner with FV and design engineers to find the highest-leverage problems and deploy solutions into active chip programs Publish research, file patents and represent Amazon in the formal methods and AI communities Mentor engineers and scientists on applying formal AI methods
US, NY, New York
About Sponsored Products and Brands: The Sponsored Products and Brands (SPB) organization at Amazon Ads is re-imagining the advertising landscape through industry leading generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. About Our Team: The Brand Beacon team is responsible for inventing impressions offerings for brands to increase share of voice via premium experiences, helping brands get discovered, acquire new customers and sustainably grow customer lifetime value. We build end-to-end solutions that enable brands to drive discovery, visibility and share of voice. This includes building advertiser controls, shopper experiences, monetization strategies and optimization features. We succeed when (1) shoppers discover, engage and build affinity with brands and (2) brands can grow their business at scale with our advertising products. About This Role: As an Applied Scientist on our team, you will: * Develop AI solutions for advertiser and shopper experiences. Build monetization and optimization systems that leverage generative models to value and improve campaign performance. * Define a long-term science vision and roadmap for our Brand Beacon advertising business, driven from our customers' needs, translating that direction into specific plans for applied scientists and engineering teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. * Design and conduct A/B experiments to evaluate proposed solutions based on in-depth data analyses. * Effectively communicate technical and non-technical ideas with teammates and stakeholders; * Stay up-to-date with advancements and the latest modeling techniques in the field. * Think big about the arc of development of Gen AI over a multi-year horizon and identify new opportunities to apply these technologies to solve real-world problems. #GenAI
US, WA, Seattle
MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Applied Scientist III Job Location: Seattle, Washington Job Number: AMZ10037670 Position Responsibilities: Participate in the design, development, evaluation, deployment and updating of data-driven models and analytical solutions for machine learning (ML) and/or natural language (NL) applications. Develop and/or apply statistical modeling techniques (e.g. Bayesian models and deep neural networks), optimization methods, and other ML techniques to different applications in business and engineering. Routinely build and deploy ML models on available data, and run and analyze experiments in a production environment. Identify new opportunities for research in order to meet business goals. Research and implement novel ML and statistical approaches to add value to the business. Mentor junior engineers and scientists. Position Requirements: Master’s degree or foreign equivalent degree in Computer Science, Machine Learning, Engineering, or a related field and two years of research or work experience in the job offered, or as a Research Scientist, Research Assistant, Software Engineer, or a related occupation. Employer will accept a Bachelor’s degree or foreign equivalent degree in Computer Science, Machine Learning, Engineering, or a related field and five years of progressive post-baccalaureate research or work experience in the job offered or a related occupation as equivalent to the Master’s degree and two years of research or work experience. Must have one year of research or work experience in the following skill(s): (1) programming in Java, C++, Python, or equivalent programming language; and (2) conducting the analysis and development of various supervised and unsupervised machine learning models for moderately complex projects in business, science, or engineering. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. 40 hours / week, 8:00am-5:00pm, Salary Range $167,100/year to $226,100/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits. #0000
US, WA, Seattle
Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. We are hiring an Applied Scientist in our AWS Sales Science & Economics team. The team uses machine learning, econometrics, and data science to optimize AWS’s service catalogue, driving customer engagement and generating insights to guide AWS sales strategy. We use detailed customer behavioral and usage data to predict and understand what customers want from AWS. Key job responsibilities As an Applied Scientist, you will apply the latest research, state of the art machine learning and GenAI to build highly scalable models in support of predictive research and products used across AWS Sales and leadership. You will be responsible for designing and executing science experiments in short and agile cycles. You will use the latest AWS technologies in Machine Learning, Data Science, and AI. You will work closely with business leaders to identify opportunities to drive business growth by applying machine learning and building out predictive models to support analytics and insights. The ideal candidate will be curious and able to learn new technologies quickly. You will have hands-on experience building data science and machine learning pipelines in production working with large scale data sets. You are passionate about sharing your knowledge to enable others. You empathize with the needs of our customers and align your work accordingly, and provide thought leadership and guidance across the organization. A day in the life You will start your day reviewing experimental results and refining model architectures based on new insights. You might spend the morning prototyping a novel approach to a customer-facing problem, then shift to a design review with engineering partners in the afternoon to align on how your solution integrates into production systems. Along the way, you will mentor junior scientists, contribute to peer reviews, and stay connected to the latest research through reading groups and internal science discussions. Your contributions will move from research notebooks to live systems that customers interact with every day. About the team Our team is focused on applying advanced science and machine learning to build intelligent systems that improve the Amazon experience. We value collaboration, intellectual rigor, and a willingness to explore new ideas. You will work alongside scientists and engineers who are committed to turning ambitious research into practical, high-impact solutions. We are investing in the next generation of machine learning capabilities and are looking for team members who are excited to help define that future.
US, CA, San Francisco
The Central Science Team within Amazon’s People Experience and Technology org (PXTCS) uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal. We are looking for an Applied Scientist to build production machine learning solutions that improve employee experiences and inform workforce decisions. You will work on problems spanning predictive modeling, natural language processing, recommendation systems, personalization, generative AI, and causal evaluation. These solutions will predict workforce outcomes, identify individual and organizational needs, recommend targeted actions, and measure the causal impact of programs, products, and policies across diverse employee populations and business contexts. As an Applied Scientist, you will develop models and algorithms from prototype through production. You will collaborate with other scientists and economists to combine machine learning with causal inference and experimentation, allowing teams to understand both what is likely to happen and which actions will improve outcomes. You will also work with product managers, engineers, and business partners to translate business needs into technical solutions and communicate methods and results to technical and nontechnical audiences. Key job responsibilities • Design, develop, and deploy machine learning solutions in production environments. • Develop solutions using techniques that include predictive modeling, deep learning, natural language processing, recommendation systems, personalization, and generative AI. • Build models that predict workforce outcomes, identify employee and organizational needs, and recommend targeted actions. • Partner with economists and other scientists to design causal evaluations and experimental frameworks that measure the impact of programs, products, and policies. • Combine predictive models with causal estimates to help business partners identify effective actions and make evidence-based decisions. • Collaborate with product managers, engineers, and business partners to translate business requirements into modeling approaches and contribute to technical design and roadmap decisions. • Evaluate model accuracy, performance, calibration, and limitations, and identify opportunities for improvement. • Communicate technical concepts, methods, results, and recommendations to technical peers and business partners. A day in the life • Analyze data to investigate model performance or understand an unexpected result from a causal evaluation. • Brainstorm modeling and evaluation approaches with applied scientists and economists on the team. • Develop and test model features, recommendation methods, or generative AI applications. • Design or analyze experiments and observational studies to estimate the causal impact of programs, products, or policies. • Run simulations, offline evaluations, or backtests to assess model performance. • Meet with product, engineering, and business partners to review requirements, data, designs, and implementation decisions. • Review code changes or technical design documents from scientists and engineers. • Write and present documents covering methods, results, limitations, and recommendations. About the team The People eXperience and Technology Central Science Team (PXTCS) uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, wellbeing, and the value of work to Amazonians. We are an interdisciplinary team that combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal.
US, WA, Seattle
Are you excited to play a strategic role in defining the customer experience on Tablets? Come join a dynamic, customer-obsessed, world-class science team to completely reshape the customer experience on our tablets. Key job responsibilities Using Amazon’s large-scale computing resources, you will design and deploy state-of-the-art recommendation models. You will ask research questions about customer behavior, design state-of-the-art models that help customers discover content, and deploy these models to production alongside other engineers. You will participate in the Amazon ML community and mentor other engineers with a strong interest in and knowledge of ML and generative AI. Your work will directly benefit customers! A day in the life We are looking for a passionate, hard-working, and talented Applied Scientist who has experience developing state-of-the-art models and deploying them to production. You will have an opportunity to make an enormous impact on the design, architecture, and implementation of products used everyday by real customers! About the team The Alexa Tablet team is a world-class team that delivers high-quality, innovative products that are loved by our customers. Our team focuses on spinning many of Amazon’s flywheels with bar-raising mobile experiences on our tablets. Over the last 12 years, we have built 4.0+ star rated products, and we continue to look for ways to scale our business. Join us as we continue our ambitious journey which will give you the opportunity to deliver disruptive products with global impact.
IN, KA, Bengaluru
Amazon.com’s Product Detail Page team is looking for talented, motivated and passionate applied scientist to be part of the design and development of a highly scalable multi-tiered shopping application to provide the best possible online shopping experience for Amazon customers world-wide. Our team is comprised of talented applied scientists, developers, testers, program managers, designers and product managers tasked with the singular goal to create THE world's best buying experience. Scientists on this team develop the next-generation technologies and experiences that change how millions interact and shop online. To provide the best possible online shopping at the scale of the web requires ideas from every area of computer science, including distributed computing, large-scale system design, machine learning, natural language processing, data compression and user interface design; the list goes on and is growing every day. We need our scientists to be versatile and always eager to tackle new problems as we continue to push technology forward. Our team leverages sophisticated econometric, machine learning, and big data technologies to help customers to discover the right products at the right prices from millions of trusted sellers billions of times a day. If you are looking for a career-defining opportunity on one of the most customer centric and business impacting teams within Amazon, we’d love to hear from you. We are looking for an Applied Scientist to help build the next generation of Detail Page optimization algorithms. These new set of algorithms will incorporate the continually changing preferences of our customers and continue to scale with numerous new programs that Amazon is introducing for our customers. You will work with multiple Amazon businesses and programs to identify big business opportunities and propose new business features and technical systems to improve customer experience on Amazon Detail Page, Search Page and many other widgets throughout the website. You will be responsible for the quality of algorithm design and will get the opportunity to present your ideas and share results of your deliverables with Amazon executives on a frequent basis. You will get an opportunity to work with senior scientists to define and enforce broad, company-wide technical standards in optimization techniques, statistical modeling and simulation techniques, and/or data analytics.