Orbital Systems makes sustainable water use something people can enjoy

Mehrdad Mahdjoubi, founder and CEO of Alexa Fund portfolio company, explains "no compromise" approach to saving resources without sacrificing user experience.

(Editor’s note: This article is the latest installment in a series by Amazon Science delving into the science behind products and services of companies in which Amazon has invested. The Alexa Fund invested in Orbital Systems in April 2022.)

Americans use an average of 60 gallons of clean water per person inside their homes each day, nearly half of which goes to toilets and showers. Low-flow fixtures and other conservation strategies have reduced per-capita consumption since the 1980s. But the scarcity of water on Earth — less than 1% of the water on our planet is drinkable — demands that we use it more wisely.

Orbital Systems founder and CEO Mehrdad Mahdjoubi
Orbital Systems founder and CEO Mehrdad Mahdjoubi said his work with NASA on a plan for human habitation on Mars inspired his thinking when he launched Orbital.

Orbital Systems aims to meet this demand with products inspired by a setting where water is even more scarce: Mars.

As a master’s student in industrial design, founder and CEO Mehrdad Mahdjoubi collaborated with NASA scientists on a plan for long-term human habitation on Mars.

“The limitations on available resources meant that we had to be creative,” Mahdjoubi says.

He realized that other essential resources, like energy and nutrients, tend to flow in a circular manner. “With energy, we have the sun. Nutrients cycle between the physical environment and living organisms. But water use is not like that,” Mahdjoubi explains.

Mahdjoubi started Orbital Systems in 2012 to develop resource-saving products for consumers on Earth. The Orbital Shower was the first product to launch. The shower starts with less than a gallon of water, and the system checks the water quality 20 times per second during operation. Water too contaminated to be reused is discarded and replaced, and the rest is filtered and exposed to ultraviolet light before being recirculated. Because the recirculated water is warm, it requires much less energy for heating. The Orbital Shower uses up to 90% less water and 80% less energy than a conventional shower.

Next came the Orbital Tap, which reuses water from a sink to flush a toilet. “It’s a solution to the age-old problem of flushing clean drinking water down the toilet,” Mahdjoubi says.

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Pioneering web-based PackOpt tool has resulted in an annual reduction in cardboard waste of 7% to 10% in North America, saving roughly 60,000 tons of cardboard annually.

Orbital products are available to hotel chains, real-estate developers, and individual consumers in Sweden, Denmark, and Germany. Mahdjoubi is seeking partners and installers to enable expansion to markets in North America and beyond.

Orbital users can start a customized shower — lighting, music, flow, temperature, duration, etc. — with a single command via an Alexa integration.

Mahdjoubi spoke with Amazon Science about water use from Mars to ancient Rome to our own bathrooms and what differentiates Orbital Systems’ products from other resource-saving strategies.

  1. Q. 

    What inspired you to design sustainable water systems for Mars and implement them on Earth?

    A. 

    While I was studying industrial design at Lund University, I had the opportunity to go to Johnson Space Center and take part in a project with NASA. The goal was to enable an earthly living standard on Mars.

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    Establishing a Mars colony required us to solve a lot of issues related to resource management, given the strict resource limitations.

    There are three resources that humans need in addition to oxygen. One is energy, the second is water, and the third is nutrients. I started looking at how we handle resources on Earth, and how we might translate the positive aspects to a new setting without repeating the more foolish aspects.

    Every resource has a supply side and a demand side. In the energy sector, we’ve walked a pretty long way on the demand side. A hundred or two hundred years ago, all of our focus in energy was on the supply side: pump up more oil, pump up more gas, produce more. Then around the second oil crisis in the ‘70s, there was a massive realization that we can’t just focus on pumping up more, creating more energy. We need to think about how we use it.

    The Orbital Shower mobile app is seen on a smartphone screen displaying 370 liters of water saved, the phone is sitting on a towel
    Orbital's CEO says their system "starts with technical innovation that actually reduces water and energy use and then tracks the savings through a digital interface."

    Fast forward to today, we have much more focus on the demand side. There’s an understanding that we can do a lot more if we just don’t waste the energy we make. Many of the products we buy are energy efficient: fridges, TVs, LED lights.

    Then I looked at water and found the way we use water now is practically no different from the Roman aqueducts of 2,000 or 3,000 years ago. We find water somewhere, and if it’s clean, we pump it to houses. If it’s not clean, we treat it first. We haven’t really changed anything since the Romans. I mean, we flush toilets with drinking water. We haven’t done anything to optimize the demand side.

    So when it comes to building a new habitat on Mars, what are we not going to do? We’re not going to generate drinking water — which we do out of air, pretty expensive — and then pour it down a drain or flush it down a toilet.

    That was the background, back in 2012. At the time, the mission launch was set to 2035 and the shower project was mostly at the conceptual level. I felt there was no reason to wait 20 years to develop a product for eight astronauts when there is an urgent need and much bigger opportunity on Earth.

    I moved back to Sweden, where I was born and raised, started Orbital Systems, and got research funding to come up with functioning prototypes. Today we’ve raised north of a hundred million dollars and have a team of almost 100 people.

  2. Q. 

    How did you approach the product design, and what were the biggest challenges?

    A. 

    What attracted me as a product designer is that this is a rare "no compromise" solution. You can save water and energy and you get a really, really nice shower experience. If you were to ask yourself what constitutes a nice shower, it comes down to three factors. Number one is clean water, number two is flow rate, and number three is temperature stability. We outperform conventional showers on all three points.

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    One challenge in creating that experience was to make everything seamlessly work together. We’re talking about 350 individual components. It’s a multidisciplinary system where you have to control everything, including thermodynamics, software, pumping fluid dynamics, temperature sensors, pressure sensors, filtration, and electronics. We had to develop our own water quality sensors, figure out how to handle soap, and those kinds of things.

    And we wanted to hide the tech. People want to feel the bathroom is a nice relaxing area, not a tech lab. So we needed to spend the time and energy to make it invisible. In an Orbital Shower, aside from the control dial and digital display, there’s no way you would guess what’s going on in the background.

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    A key technical challenge that we had to overcome was filtration. Most filters that can trap bacteria and viruses are exceedingly slow. We use filtration technology, developed with NASA funding, that is ultra-effective but very fast, coupled with ultraviolet light for disinfection.

    Another challenge was that it needed to be easy to install. We wanted to make sure that our products could fit in any bathroom, whether the wall is made of bricks or plaster. A lot of effort was spent to accommodate different circumstances and building methods. We offer retrofit models that can be installed in existing bathrooms, as well as models meant for new installation.

  3. Q. 

    How is Orbital technology different from other ‘smart water’ systems?

    A. 

    First, if you look into water technologies in general, the majority has been done at the utility level, like desalination plants, water treatment plans, that kind of stuff. Much less has been done for the end consumer, and most of that has targeted drinking water, which is a tiny fraction of the water we use.

    That said, technology for low-flow showers and toilets has existed for like 40 years or so and still not become super popular, because the quality of the experience is compromised. We are going at it the other way. I think, personally, to find scalable solutions, we need to focus on the ‘no compromise’ ones.

    Then there are smart water systems that are all about data, informing consumers about their water use with the goal of changing behaviors to save water. Several of our clients told us they had tried such ‘awareness solutions’ before but fell into despair, because they felt they couldn’t do enough.

    An Orbital Shower control dial with a digital reading showing 91.3 liters saved is seen, a person's hand is seen is pointing to the dial
    The Orbital Shower starts with less than a gallon of water, and the system checks the water quality 20 times per second during operation.

    Orbital starts with technical innovation that actually reduces water and energy use and then tracks the savings through a digital interface.

    The digital interface also features an Alexa integration where you can start your perfect shower with a single command, coordinating the Orbital Shower with other smart-home features like lighting, room temperature, window dressings, music, et cetera.

    I think people want to maximize their experience — like taking a long shower — without being wasteful, to be responsible and live sustainably but also have a pleasant experience. Why shouldn’t we have both?

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Do you want to join an innovative team of scientists who use machine learning and statistical techniques to create state-of-the-art solutions for providing better value to Amazon’s customers? Do you want to build and deploy advanced algorithmic systems that help optimize millions of transactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Machine Learning and Data Sciences team for India Consumer Businesses. If you have an entrepreneurial spirit, know how to deliver, love to work with data, are deeply technical, highly innovative and long for the opportunity to build solutions to challenging problems that directly impact the company's bottom-line, we want to talk to you. Major responsibilities - Use machine learning and analytical techniques to create scalable solutions for business problems - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes - Design, development, evaluate and deploy innovative and highly scalable models for predictive learning - Research and implement novel machine learning and statistical approaches - Work closely with software engineering teams to drive real-time model implementations and new feature creations - Work closely with business owners and operations staff to optimize various business operations - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation - Mentor other scientists and engineers in the use of ML techniques A day in the life You will solve real-world problems by getting and analyzing large amounts of data, generate insights and opportunities, design simulations and experiments, and develop statistical and ML models. The team is driven by business needs, which requires collaboration with other Scientists, Engineers, and Product Managers across the International Emerging Stores organization. You will prepare written and verbal presentations to share insights to audiences of varying levels of technical sophistication. About the team Central Machine Learning team works closely with the IES business and engineering teams in building ML solutions that create an impact for Emerging Marketplaces. This is a great opportunity to leverage your machine learning and data mining skills to create a direct impact on millions of consumers and end users.
GB, Cambridge
Alexa is looking for an Applied Scientist with a strong background in Natural Language Processing (NLP) and Large Language Models (LLMs) to help build state-of-the-art conversational systems. In this role, you will collaborate with a large team of scientists training the Large Language Models that power the Alexa stack, as well as software engineers serving them in production systems. You will own solutions end-to-end: from ideation and research through to production deployment, enabling conversational assistants to support external tools, leverage diverse sources of information, and deliver novel reasoning capabilities to millions of Alexa customers. Key job responsibilities As an Applied Scientist, you will develop innovative solutions to complex problems to extend the functionalities of conversational assistants. You will use your technical expertise to research and implement novel algorithms and modelling solutions in collaboration with other scientists and engineers. You will analyze customer behaviors and define metrics to enable the identification of actionable insights and measure improvements in customer experience. You will communicate results and insights to both technical and non-technical audiences through written reports, presentations and external publications. You would be able to bi-modal on science and engineering: someone who combines strong scientific foundations with the execution skills to ship high-quality solutions. A day in the life As an Applied Scientist on the Alexa Science team, you'll drive innovation in evaluating new product experiences while discovering novel approaches to enhance model capabilities and enrich customer interactions. You'll collaborate with cross-functional teams of engineers and scientists to identify root causes of model and system integration issues, continuously improving the end-to-end customer experience. You'll partner closely with scientists developing and fine-tuning large language models, engineers building low-latency inference infrastructure, and product teams defining customer experience metrics. About the team We are a team of applied scientists and engineers building the intelligence layer that powers Alexa+. Our work sits at the intersection of large language models, decision-making under uncertainty, and production ML systems. What we build directly shapes the customer experience: determining which models serve their requests, optimizing response latency, and creating natural, seamless interactions. We're a collaborative team that values rigorous experimentation, clear communication, and delivering solutions that perform at scale in real-world environments.