precision-recall.gif
Amazon Web Services has expanded Machine Learning University courses with MLU Explain, a public website containing visual essays that incorporate animations to explain machine learning concepts in an accessible manner.

Amazon's Machine Learning University expands with MLU Explain

Fun visual essays explain key concepts of machine learning.

Machine learning’s importance to Amazon — and to the world at large — has spurred the need for a large number of people in the workforce to become well-versed in the fundamentals, and to learn how to utilize it for business value.

In machine learning, it's important to find a way to assess the generalization capabilities of a model without having to wait for new data. A new MLU article discusses one of the most common approaches for this task: K-Fold Cross-Validation.

With that objective in mind, in 2016 the company launched Machine Learning University (MLU) as an in-house educational resource for employees. The classes, taught by Amazon experts, are designed to sharpen the skills of current ML practitioners, while also providing novices the ability to learn to deploy machine learning for their own projects.

Related content
Classes previously only available to Amazon employees will now be available to the community.

Then in 2020 — responding to a growing need for ML education and in an effort to lower barriers for those who want to get started with practical machine learning — Amazon opened those courses to the public.

Jared Wilber, a data scientist who both teaches some of the MLU courses as well as develops fascinating visual explainers for those courses, says the goal is to help people — both seasoned veterans and newcomers alike — learn how to use machine learning in their roles.

MLU classes

“There are so many people who have very strong technical skills, but who don’t know a ton about machine learning,” he says. “So, our goals for MLU are twofold: the first is to teach machine learning to people who have no experience with how it works and how they can use it, and the second is to help people who already have some experience and want to sharpen their skills.”

Accelerated Natural Language Processing 1.1 - Course Introduction

MLU offers a range of courses, ranging from beginner to advanced, for the general public and for Amazon employees.

These courses use resources such as Amazon datasets, case studies, and AWS tools to help learners create real-world work product. The courses available to the public include topics such as natural language processing, computer vision, tabular data, and decision trees/ensemble methods.

MLU also offers ten advanced courses for Amazon employees; these 36-hour courses are delivered in three-hour blocks for two weeks. Advanced topics include deep learning, reinforcement learning, mathematical fundamentals for machine learning, probabilistic graphical models, and ML production.

MLU Explain

Now, Amazon Web Services has further expanded MLU with MLU Explain, a public website containing visual essays that incorporate fun animations and “scrolly-telling” to explain machine learning concepts in an accessible manner.

This animation is from an MLU Explains article that explains the Receiver Operating Characteristic Curve (ROC) curve, how it works with a live interactive example, and how it relates to Area Under The Curve (AUC).
This animation is from an MLU Explains article that explains the Receiver Operating Characteristic Curve (ROC) curve, how it works with a live interactive example, and how it relates to Area Under The Curve (AUC).

“MLU Explain is a series of interactive articles covering core machine learning concepts, and they're meant to provide supplementary material that's educational within a light, but still informative format,” Wilber says. “Currently we have eight articles available, including articles on bias variance trade-off, the random forest algorithm, and two articles on double descent.”

Related content
How Jared Wilber is using his skills as a storyteller and data scientist to help others learn about machine learning.

Wilber points out that the second essay of the two-part series on the double descent phenomenon contains novel research by his colleague Brent Werness, MLU’s lead instructor who also is an AWS research scientist.

“That’s an example of something we try to do with every essay: try to present like a little cool thing that is often overlooked, even in textbooks. We ask ourselves, ‘What's something we could add that's often overlooked?’”

One of the MLU visual essays is “The Importance of Data Splitting,” which illustrates the concept of data splitting, or when data is divided into two more subsets. The article uses animations of dogs and cats being separated by species to communicate the concept.

This animation is from an MLU Explains article that teaches the concepts of data splitting in machine learning using an example model that attempts to determine whether animals are cats or dogs.
This animation teaches the concepts of data splitting in machine learning using an example model that attempts to determine whether animals are cats or dogs.

“This is a machine learning model trained in a browser,” Wilber says. “So, if you move the dogs around, such as for the characteristic of ‘fluffiness,’ you can see that the decision boundary moves itself. It’s pretty fun.

“The goal is to make interacting with these systems as unintimidating and fun as possible. We want to make it accessible for everyone.”

MLU Explain articles

The most recent articles posted on MLU Explain include:

  • Train, Test, and Validation Sets: This article teaches the concepts of data splitting in machine learning using an example model that attempts to determine whether animals are cats or dogs. The model is live in the browser, and users can explore using the algorithm by dragging the cat and dog icons around.
  • ROC & AUC: These are tools to understand an algorithm’s outputs, and to determine an acceptable level of false negatives and false positives. These techniques were first used during World War II to analyze radar signals.
  • Precision & Recall: “When evaluating classification models, practitioners need to account for more than just accuracy,” Wilber says. “Precision and recall are two popular alternatives to understand the consequences of your model’s outputs.”
  • Random Forest: An article exploring “how the majority vote and well-placed randomness can extend the decision-tree model to one of machine learning's most widely used algorithms, the Random Forest.”

What's next for MLU-Explain?

As for the future of MLU-Explain, Wilber says several new ideas are on the table.

The first is to consider doing deeper dives into certain important machine learning topics, which Wilber calls “high-surface” topics, such as articles on popular algorithms like gradient descent, logistic regression, and neural networks (all currently in development).

This MLU Explains animation illustrates “how the majority vote and well-placed randomness can extend the decision-tree model to one of machine learning's most widely used algorithms, the Random Forest.”
This animation illustrates “how the majority vote and well-placed randomness can extend the decision-tree model to one of machine learning's most widely used algorithms, the Random Forest.”

“We want to expand the material to cover concepts typically taught in an introductory machine learning course.” This includes covering concepts in new MLU offerings, such as the new course on time series by Lucía Santamaría, an MLU applied scientist based in Europe who also worked on the decision tree visual essay.

More on MLU
Decision trees class gives students access to cutting-edge instruction on key machine-learning topic.

After that, Wilber plans to tackle more complex topics.

“We’d like to eventually cover topics pertaining to deep learning, like attention-mechanisms, neural network architectures, etc. MLU has a close relationship with the D2L team [authors of the Dive Into Deep Learning textbook] and we plan to author companion articles to concepts covered in their book — which is amazing, for the record.”

Related content
The newest chapter addresses a problem that often bedevils nonparametric machine learning models.

Further down the road, Wilber envisions broadening the set of assets to add self-assessments, open contributions, and even gamification.

“A lot of the algorithms you could think of as a game, where parameters affect game state and outcome,” he observes. “There are definitely opportunities to build on that.”

Wilber sees an opportunity to allow for others to contribute to the effort as well.

“These sorts of interactive documents are difficult to make, so I’ve done my best to make them as easy and open to copy as possible,” he explains. “The code for each article is available open-source, each article references any resources used in its creation, and I’ve created a reusable template for our articles with many of the niceties baked in — so feel free to contribute!”

This animation from MLU Explains is meant to help students understand the tradeoff between under- and over-fitting models and how it relates to bias and variance.
This animation is meant to help students understand the tradeoff between under- and over-fitting models and how it relates to bias and variance.

Whatever the path, Wilber says he hopes these assets can help people both at Amazon and externally learn how to make the best use of a rapidly expanding technology.

All MLU-Explain articles are available for free to anyone seeking to learn more about the machine-learning field. To dive deeper into deep-learning topics, Dive into Deep Learning is an interactive book with code, math, and discussions. The book, which has been adopted by 300 universities in 55 countries, is implemented in NumPy/MXNet, PyTorch, and TensorFlow

Research areas

Related content

US, VA, Arlington
How do you measure what makes a great leader? How do you evaluate a development program when outcomes take years to materialize and clean experimental conditions are rarely available? How do you take a scientific methodology that a researcher validated carefully in one context and turn it into a system that any HR team across a company of over a million employees can run on their own? These are the kinds of questions the Senior Talent and Transformation Science team works on inside Amazon's People eXperience and Technology organization, and they are questions that matter: the systems this team builds shape how Amazon identifies, develops, and invests in its most senior leaders. As an Applied Scientist on this team you are the person who closes the gap between a validated scientific methodology and a system that runs in production without a scientist standing next to it. The architectural decisions about how scientific methods get encoded into software, the engineering quality bar for the code that implements them, and the reliability of the pipelines that other teams depend on are yours to own. You will work alongside Senior and Principal Research Scientists, an Amazon Scholar, Product Management, and a Senior Applied Scientist who bring deep expertise in behavioral science, psychometrics, and causal inference, and you will be the driving force behind turning that expertise into working, deployable systems for our Amazon executives. The problems you will be building for are genuinely hard and largely unsolved. Scoring a simulation-based leadership assessment with an LLM requires both measurement rigor and a production system that behaves consistently at scale. Estimating the effect of a talent program on leader outcomes requires both a defensible identification strategy and an analytical pipeline someone else can run and trust. Building a self-serve tool that lets a PXT team evaluate a new feature without calling a scientist requires both sound methodology and software that is robust enough to operate without expert supervision. If you want to do work that is technically demanding, scientifically cutting edge, and consequential for real leaders in a large organization, this is that role. Key job responsibilities • Own the production implementation of the team's scientific systems from end to end. When the team validates a new assessment methodology, evaluation framework, or causal identification strategy, you are the scientist who translates it into code that runs reliably, scales, and does not require a scientist standing next to it to operate. • Make the architectural and tooling decisions that determine how scientific methods get encoded into software on this team, choosing abstractions, data structures, and system designs that make the team's scientific components testable, maintainable, and extensible over time. • Define and hold the engineering quality bar for scientific code across the team, establishing and modeling best practices for testing, documentation, reproducibility, and peer review of code in a research team that does not have dedicated software development engineers. • Build the LLM-powered pipelines that operationalize the team's people science, including prompt orchestration, retrieval grounding, automated scoring, and LLM-as-judge evaluation harnesses, writing the implementation yourself and owning the quality and reliability of those systems once deployed. • Extend and adapt scientific techniques at the product level when established approaches fall short. When scoring a simulation-based assessment, estimating a program effect under unusual identification constraints, or evaluating a novel AI feature requires a methodological contribution that does not yet exist, you devise and implement that solution. • Partner with the Research Scientists during methodology design to surface implementation feasibility and trade-offs early, contributing your own scientific judgment on what can be built rigorously within real production constraints before design decisions become expensive to reverse. • Build reusable scientific components, services, and templates that encode methodology once and allow downstream teams to run it without scientist involvement, making the team's research operational infrastructure rather than a bespoke consulting engagement. • Contribute to the design and execution of quasi-experimental evaluations of people programs, owning the analytical implementation and the code pipelines that produce defensible causal evidence from observational and field data. • Mentor scientists on the team on software engineering practices and applied implementation, and participate actively in peer review of experiment designs, analytical approaches, and scientific code written by others. • Communicate implementation trade-offs and system design decisions clearly to product and HR partners in written documents that connect technical choices to business outcomes. A day in the life Your day is anchored in building and testing. You might spend the morning working through a thorny implementation problem, figuring out how to encode a psychometric scoring model into a pipeline that holds up under the messiness of real production data, debugging an LLM evaluation harness that is behaving inconsistently across assessment scenarios, or refactoring a causal estimation component so that another team can run it without calling you first. In the afternoon a Research Scientist might pull you into a methodology design conversation, and your job in that room is not just to follow along but to push back on approaches that would be difficult or brittle to implement, and to propose alternatives that preserve scientific rigor while actually being buildable. You might then shift to reviewing a colleague's code, writing documentation that makes a deployed pipeline understandable to someone who was not in the room when it was designed, or working through a data pipeline problem that is blocking the team's ability to evaluate a new product feature. At the end of most days something that was not working is now working, and the science the team does is a little more durable and a little more independent of any one person than it was in the morning.
US, CA, Culver City
Prime Video is an industry leading, high-growth business and a critical driver of Amazon Prime subscriptions, which contributes to customer loyalty and lifetime value. Prime Video is a digital video streaming and download service that offers Amazon customers the ability to rent, purchase or subscribe to a huge catalog of videos. In addition, Prime Video offers a variety of live sport streaming services in multiple locales. The Prime Video Economist team is looking for an Economist to support PV content valuation. As an economist focusing on Prime Video, you will be responsible for understanding the value that the business creates for our customers and to develop new, disruptive innovations to grow global Prime Video usage and customer value. This role requires an individual with strong quantitative modeling skills and the ability to apply statistical/machine learning, structural models, and experimental design methods to large amount of individual level data. The candidate should have strong communication skills, be able to work closely with stakeholders and translate data-driven findings into actionable insights. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail and ability to work in a fast-paced and ever-changing environment. Key job responsibilities The candidate's responsibilities will include: - Build scalable analytic solutions using state of the art tools based on large datasets - Build causal inference models, conduct statistical/machine learning analyses, or design experiments to measure the value of the business and its many features - Partner closely with Business, Finance, Science, and Tech partners to build prototypes and implement production solutions - Independently identify new opportunities for leveraging economic insights and models in the Video business - Develop and execute product workplans from concept, prototype to production incorporating feedback from customers, scientists and business leaders - Write both technical white papers and business-facing documents to clearly explain complex technical concepts to audiences with diverse business/scientific backgrounds
US, NY, New York
We are seeking a Human-Robot Interaction (HRI) Applied Scientist to develop cutting-edge interactions that make robots feel alive, personal, and fun. In this role, you will focus on verbal and non-verbal conversational systems, social dynamics, memory, and long-term relationship formation between robots, their environments, and the people they interact with. Your contributions will be essential in advancing robotics by enabling expressive, socially intelligent, and trustworthy interactions between robots and humans. Key job responsibilities - Develop interactive systems that leverage large language models, multimodal inputs and outputs, reinforcement learning from human feedback, or other advanced techniques to achieve fluid, engaging, and socially appropriate robot behavior - Design and implement intelligent conversational systems that handle turn-taking, grounding, interruption, and incorporates context drawn from a robot's physical environment and shared history with a user - Integrate perceptual sensor streams including gaze, facial expression, gesture, posture, and more to understand social context and produce coherent, lifelike interactions. - Develop memory and personalization systems that allow robots to form lasting relationships with individual users, learn their environments, and adapt their behavior over weeks and months - Stay updated on advancements in HRI, NLP, multimodal AI, and cognitive and social science to apply cutting-edge techniques to robot interaction challenges - Lead technical projects from conception through production deployment - Mentor junior scientists and engineers - Bridge research initiatives with practical engineering implementation
US, CA, San Francisco
Amazon is on a mission to redefine the future of automation — and we're looking for exceptional talent to help lead the way. We are building the next generation of advanced robotic systems that seamlessly blend cutting-edge AI, sophisticated control systems, and novel mechanical design to create adaptable, intelligent automation solutions capable of operating safely alongside humans in dynamic, real-world environments. At Amazon, we leverage the power of machine learning, artificial intelligence, and advanced robotics to solve some of the most complex operational challenges at a scale unlike anywhere else in the world. Our fleet of robots spans hundreds of facilities globally, working in sophisticated coordination to deliver on our promise of customer excellence — and we're just getting started. As a Scientist in Robot Navigation, you will be at the forefront of this transformation — architecting and delivering navigation systems that are intelligent, safe, and scalable. You will bring deep expertise in learning-based planning and control, a strong understanding of foundation models and their application to embodied agents, and as well as have in-depth understanding of control-theoretic approaches such as model predictive control (MPC)-based trajectory planning. You will develop navigation solutions that seamlessly blend data-driven intelligence with principled control-theoretic guarantees. Our vision is bold: to build navigation systems that allow robots to move fluidly and safely through dynamic environments — understanding context, anticipating change, and adapting in real time. You will lead research that bridges the gap between cutting-edge academic advances and production grade deployment, collaborating with world-class teams pushing the boundaries of robotic autonomy, manipulation, and human-robot interaction. Join us in building the next generation of intelligent navigation systems that will define the future of autonomous robotics at scale. Key job responsibilities - Design, develop, and deploy perception algorithms for robotics systems, including object detection, segmentation, tracking, depth estimation, and scene understanding - Lead research initiatives in computer vision, sensor fusion and 3D perception - Collaborate with cross-functional teams including robotics engineers, software engineers, and product managers to define and deliver perception capabilities - Drive end-to-end ownership of ML models — from data collection and labeling strategy to training, evaluation, and deployment - Mentor junior scientists and engineers; contribute to a culture of technical excellence - Define and track key metrics to measure perception system performance in real-world environments - Publish research findings in top-tier venues (CVPR, ICCV, ECCV, ICRA, NeurIPS, etc.) and contribute to patents A day in the life - Train ML models for deployment in simulation and real-world robots, identify and document their limitations post-deployment - Drive technical discussions within your team and with key stakeholders to develop innovative solutions to address identified limitations - Actively contribute to brainstorming sessions on adjacent topics, bringing fresh perspectives that help peers grow and succeed — and in doing so, build lasting trust across the team - Mentor team members while maintaining significant hands-on contribution to technical solutions About the team Our team is a group is a diverse group of scientists and engineers passionate about building intelligent machines. We value curiosity, rigor, and a bias for action. We believe in learning from failure and iterating quickly toward solutions that matter.
US, NY, New York
We are seeking a Human-Robot Interaction (HRI) Applied Scientist to develop cutting-edge interactions that make robots feel alive, personal, and fun. In this role, you will focus on verbal and non-verbal conversational systems, social dynamics, memory, and long-term relationship formation between robots, their environments, and the people they interact with. Your contributions will be essential in advancing robotics by enabling expressive, socially intelligent, and trustworthy interactions between robots and humans. Key job responsibilities - Develop interactive systems that leverage large language models, multimodal inputs and outputs, reinforcement learning from human feedback, or other advanced techniques to achieve fluid, engaging, and socially appropriate robot behavior - Design and implement intelligent conversational systems that handle turn-taking, grounding, interruption, and incorporates context drawn from a robot's physical environment and shared history with a user - Integrate perceptual sensor streams including gaze, facial expression, gesture, posture, and more to understand social context and produce coherent, lifelike interactions. - Develop memory and personalization systems that allow robots to form lasting relationships with individual users, learn their environments, and adapt their behavior over weeks and months - Stay updated on advancements in HRI, NLP, multimodal AI, and cognitive and social science to apply cutting-edge techniques to robot interaction challenges - Lead technical projects from conception through production deployment - Mentor junior scientists and engineers - Bridge research initiatives with practical engineering implementation
IN, KA, Bengaluru
Every product a customer returns is a moment where Amazon either recovers value or writes it off — and India's ReCommerce business is on a multi-million-dollar mission to recover more of it, more intelligently, at scale. Machine learning is the core lever: predicting whether a returned unit is sellable without a human touching it, detecting damage and fraud inside sealed packaging from images, routing each unit to its highest-value disposition, and pricing recovered inventory dynamically. India's returns network is large, fast-growing, and structurally different from other geographies — a rich, high-impact environment for an Applied Scientist to build models that move real financial and customer-experience metrics. We are hiring an Applied Scientist to build and adapt the ML that powers India ReCommerce. You will work at the intersection of two mandates: building India-first models for problems unique to our market, and adapting proven Worldwide models to India's data, catalog, and operational reality — recalibrating them where distribution, language, and process differ. You will own problems end-to-end, from framing and data through modeling, evaluation, and production deployment, partnering closely with engineering, product, and operations. Key job responsibilities Build ML models for automated returns grading — predicting the salability of returned units from structured and unstructured signals so units can be evaluated with zero or minimal human touch, improving speed, accuracy, and recovery value. Develop computer-vision models for defect detection, condition assessment, and anomaly/fraud identification (including inside sealed packaging), and for establishing chain-of-custody and damage attribution across the returns journey. Build disposition-prediction and routing models that direct each unit to its highest-value recovery path (resale, repair, liquidation, donation, recycle) as early as possible in the network. Develop pricing and recovery-optimization models for liquidation and resale, moving from flat rates toward dynamic, grade- and condition-aware pricing. Adapt Worldwide ML models to India — retraining, recalibrating, and re-evaluating for India's return distribution, catalog, languages, and operational constraints, and closing the gaps that prevent a direct lift-and-shift. Own the full model lifecycle — problem framing, data pipelines, feature engineering, training, offline/online evaluation, monitoring, and retraining — with rigorous attention to calibration, drift, and business-metric impact. Partner cross-functionally with engineering (to productionize), product (to frame problems and measure impact), and operations (to ground models in how the network actually runs), and use modern GenAI/LLM tooling to accelerate research and delivery. A day in the life You start by reviewing the performance of a grading model in production — checking calibration and drift against last week's returns, and confirming the recovery-value lift is holding. Mid-morning, you dig into a computer-vision problem: improving detection of a damage type that's driving write-offs, using images captured across the returns journey. In the afternoon you work with a Worldwide science team to bring one of their models to India — scoping what retraining and recalibration India's data requires — then pair with an engineer to move your latest model toward production behind a clean evaluation gate. You close by framing a new problem with a product partner: quantifying the opportunity, defining the label and success metric, and sketching the modeling approach. About the team India ReCommerce owns the systems and science that turn returned and unsellable inventory into recovered value and a better customer experience. You will join a team building an increasingly automated, ML-driven returns network — leveraging Worldwide platforms where they fit and building India-first capabilities where they don't. It is a high-ownership environment with a direct line from your models to measurable business and customer outcomes.
US, WA, Seattle
Our organization in Amazon Robotics builds robots that perform contact-rich manipulation safely and reliably in complex, unstructured environments, at Amazon scale. Our scientists and engineers push the boundaries of robotic manipulation to handle enormous object diversity, bringing deep expertise across planning, control, perception, and machine learning. We learn from real-world data at a scale that few teams in robotics can access. We are seeking an experienced Senior Applied Scientist to help guide a small team advancing reinforcement learning for manipulation. We are creating robots that learn how to push, flip, rearrange, and dexterously insert items with unparalleled robustness, speed, and reliability. Our goal is to deploy robots that will work across Amazon's global network and can handle the full diversity of items that Amazon sells. You will set the technical direction for how we learn these behaviors, from simulation training through reliable execution on physical robots, and you will demonstrate new manipulation capabilities on real hardware at scale. This team's mission reaches beyond any single product: to invent and apply manipulation capabilities that generalize to many future robotics applications. The robots our organization already deploys at scale give you a rare proving ground to collect data, run experiments, and get new policies onto real hardware faster than almost anywhere in the field. You will raise the bar for scientific rigor and engineering quality, and mentor other scientists as the team grows. Key job responsibilities - Set the technical direction for learning non-prehensile and contact-rich manipulation policies, from testing the latest advances in the field through demonstrated capability on hardware. - Oversee the development of reinforcement learning approaches that address the long tail of diverse, demanding manipulation conditions. - Own the path from simulation training to reliable, real-time execution on physical robots, making evidence based calls on where learned approaches should replace engineered ones. - Demonstrate new manipulation capabilities on real robots at scale, and turn one-off results into repeatable methods. - Establish the standards, evaluation practices, and data-informed improvement loops that the team builds on. - Mentor scientists and engineers, and raise the bar for applied science rigor and engineering quality. - Partner across control, perception, and hardware to integrate learned behaviors into working systems. - Represent Amazon in academia through publications and scientific presentations. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply
IN, MH, Mumbai
Amazon Science gives you insight into the company’s approach to customer-obsessed scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in artificial intelligence and related fields. Our scientists continue to publish, teach, and engage with the academic community, in addition to utilizing our working backwards method to enrich the way we live and work. Please visit https://www.amazon.science for more information. About Amazon Prime Video “Many of the problems we face have no textbook solution, and so we-happily-invent new ones.” – Jeff Bezos
 The Amazon Prime Video team is shaping the future of digital video entertainment. We are seeking a Data Scientist to uncover key insights on how consumers watch videos on Amazon. The ideal candidate will be an expert in the areas of data science, machine learning and statistics, having hands-on experience with multiple improvement initiatives as well as balancing technical and business judgment to make the right decisions about technology, models and methodologies. As consumers increasingly consume digital video, we need to make agile decisions based on what content appeals to our customers. As a Data Scientist at Amazon Prime Video APAC and ANZ analytics team, you will have the opportunity to work on one of the world's largest consumer data sets, influence the long term evolution of our analytics capability and support the expansion of Amazon's digital video business. The Data Scientist will work closely with other research scientists, machine-learning experts, and economists to design and run experiments, research new algorithms, and find new ways to improve optimization across all our associate facing tools. 
 A successful candidate will be able to understand and manage key operational and technical concepts. They will have excellent project and communication skills, and motivation to achieve results in a fast-paced environment. Candidates should demonstrate a passion for working on behalf of customers, have a record of accomplishment of timely delivery of large-scale projects, and have the ability to influence multiple global teams. Autonomy, judgment, influence, and leadership skills are essential. This person will be responsible for ensuring we meet our key deliverables, on time with high quality, and communicating status to internal and external stakeholders. Key Responsibilities - Support the Content team on business reporting, ad hoc analysis, statistical inference and predictive modelling for all Prime Video APAC and ANZ. - Mine and analyze data pertaining to customers viewing experiences to identify critical business insight and make recommendations to optimize content selection. - Proactively develop new ML models using streaming, video, audio and textual data to understand and predict customer streaming behaviour - Translate analytic insights into concrete, actionable recommendations for business or product improvement. Develop and present these as papers to senior stakeholders. - Liaise with your peers in other prime video territories to develop solutions that greatly benefit our global customers - This role will be based in Mumbai, India
US, WA, Seattle
Join us at the forefront of Amazon's sustainability initiatives to work on environmental and social advancements that support Amazon's long-term worldwide sustainability strategy. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We are looking for a Senior Research Scientist to join our growing Sustainability team to drive the science behind value chain decarbonization. This role will establish Amazon's scientific methodologies for sector- and cross-sectoral decarbonization mechanisms and establish benchmarks for automated validation and risk assessment. As a Senior Research Scientist, you will be responsible for independently leading assessments of environmental issues across the full spectrum of Amazon businesses and evaluating sustainability impacts across the value chain. You will independently develop quality frameworks and methodologies that enable Amazon to scale procurement of high-quality environmental interventions while maintaining scientific rigor and environmental integrity. Key job responsibilities - Develop quality assessment frameworks for complex environmental interventions, baseline-setting approaches, and measurement methodologies - Build quantitative benchmark and statistical models that enable scalable evaluation across heterogeneous data sources - Create attribution methodologies for supply chain interventions across Amazon's diverse footprint - Develop social and environmental safeguard criteria that integrate community impact assessments - Collaborate with cross-functional teams including procurement, sustainability operations, and business units to translate scientific methodologies into operational requirements - Work under the direction of senior business leaders while acting as lead Subject Matter Expert for value chain decarbonization science, including designing and leading research, data collection, modeling, documentation, interpretation, and validation About the team Diverse Experiences: Worldwide Sustainability values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team Culture: It’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (inclusive diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
CN, 31, Shanghai
Worldwide Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Global Selling team in China is responsible for recruiting local businesses to sell on Amazon's 19+ overseas marketplaces and supporting local Sellers' success and growth on Amazon. Our vision is to be the first choice for all types of Chinese business to go globally. The Worldwide Global Selling Analytics, Intelligence, and Technology (WWGS-AIT) team serves as the research, automation, and insight arm of the International Seller Service data hub, enabling rapid delivery of growth insights through strategic investments in regional data foundations, self-service business intelligence solutions, and artificial intelligence tools. The WWGS-AIT team is positioned to establish AI-ready foundational capabilities across the WWGS organization while maintaining excellence in business insight generation, and self-service BI/AI application development. WWGS-AIT is looking for a Data Scientist to design and build seller-facing AI agents that turn our AI-ready data foundation into intelligent, conversational experiences for Amazon's global sellers. You will own the intelligence layer of these agents end-to-end, from modeling and retrieval to evaluation and launch, working alongside applied scientists, data engineers, and the Seller Assistant platform team to put trustworthy AI directly into sellers' hands. Key job responsibilities - Design, build, and iterate seller-facing AI agents (LLM-powered) that help Chinese sellers grow globally, reasoning over WWGS-AIT's AI-ready data foundation and knowledge base. - Develop the intelligence layer of agents: retrieval-augmented generation (RAG) over our knowledge management system, tool-use / function-calling orchestration, prompt engineering, and model fine-tuning or adaptation where needed. - Ground agent responses in standardized metrics and unified seller profiles to guarantee consistency and accuracy across agents; design and enforce guardrails that prevent hallucination and protect sensitive, compliance-restricted data. - Build rigorous evaluation frameworks (golden datasets, offline evaluation, and online experimentation) to measure and continuously improve agent quality, safety, and seller impact. - Develop seller-intelligence models (segmentation, entity resolution / One-ID, ranking and recommendation) that power personalized agent experiences. - Partner with WWGS Tech and the Seller Assistant platform team to productionize agents and tools (e.g., via MCP), defining the model and intelligence contract while engineering operates the runtime. - Collaborate with business, product, and cross-functional partners to translate seller pain points into agent capabilities and measurable business outcomes. - Stay current with advances in GenAI and agentic systems, and bring applied research into production.