Sense, Act, and Scale
The path to improving building energy efficiency can be paved with the framework of sense, act, and scale say authors Bharathan Balaji, an Amazon senior research scientist within the company's Devices organization, and Rob Aldrich, an Amazon Web Services senior sustainability strategist.

Creating sustainable, data-driven buildings

As office buildings become smarter, it is easier to configure them with sustainability management in mind.

Editor’s note: This article is adapted from a keynote presentation Bharathan Balaji , an Amazon senior research scientist within the company’s Devices organization, delivered in June at the 17th International Conference on Intelligent Environments . It is further informed by the book "IP-Enabled Energy Management, A Proven Strategy for Administering Energy as a Service " and its author, Rob Aldrich, Amazon Web Services senior sustainability strategist.

Buildings generate about 28% of the global greenhouse gas emissions today. The United Nations Global Status Report projects that buildings need to be at least 30% more energy efficient to achieve Paris Agreement goals.

How can we achieve that 30% energy efficiency target?

The path to reducing our emissions by improving building energy efficiency can be paved with the framework of sense, act, and scale. We need to sense to ascertain efficiency gaps within buildings. We need solutions that act on the information to achieve energy savings. And finally, we need to scale solutions so they get implemented broadly. Here is how this proposed framework can help us achieve our goals.

Sense

For office buildings that are smart and connected, the data set is rich and has much of the granular, sustainability data needed to drive change. Electricity and gas meters tell us how much energy is being consumed by a building, occupancy sensors tell us the number of people in the building, and temperature sensors tell us how much energy we need to cool a room. Sensors are the source of our information and the key to unlocking energy efficiency gaps. Even simple dashboards with such data can motivate users to save energy.

These types of sensors are abundant in modern buildings. However, many of them are wired sensors that are part of the building’s original design, and it is expensive to modify or install new sensors. Office buildings have a life of 50+ years, and sensor technology advances far more rapidly. Wireless sensors undoubtedly reduce communications costs, but they still need to be powered through wires, or use batteries that significantly increase maintenance costs at scale (imagine changing the batteries in every room of an office building).

New sensor options provide for ambient energy harvesting. These wireless sensors work by scavenging energy from the environment such as using ambient light, ventilation air flow, or hot water pipes. These sensors can minimize both energy and communications costs, but scavenged energy is insufficient to sense 24x7. We can improve reliability by predicting the environmental patterns and judiciously using the available energy.

A recent paper in SenSys (coauthored by Bharathan, lead author of this article) showed that reinforcement-learning-based scheduling of energy harvesting sensors can detect 93% of events in a real-world deployment. While the small percentage of missed events make these sensors ineligible for use in essential services, we can use the data from these inexpensive sensors opportunistically to create a rich information layer that helps save energy.

Information Bottleneck: Senors

This new, rich information layer can drive the return on investment (ROI) that has been lacking in many sensor installations. Energy and data managers can provide the missing link between top-end sustainability initiatives and the many different sensor options that exist in buildings. Furthermore, the cost of sensor architectures can be reduced by focusing only on the key data sources that support a given use case. 

For this article we chose to focus primarily on building sustainability data: energy, occupancy, emissions, air and water. This focus helps enable an estimated ROI because you already have a use case that defines how you will act on the information available. The use case for sustainability is to reduce wasted energy while moving to low greenhouse gas (GhG) fuel sources.  Informed by sensor data, the actions taken in support of these goals can be the mechanism by which savings are achieved.

Act

The traditional way to make buildings more energy efficient is to inspect the equipment, install sensors to measure baseline energy consumption, fix faults, upgrade equipment, and optimize equipment configuration. Heating, ventilation and air conditioning (HVAC) systems typically comprise the largest portion of building energy use, and many of the efficiency measures target HVAC improvements. These methods work, and can lead to more than 10% reductions in building energy use. The entire process is often referred to as building retrofitting through performance contracting.

However, two issues with the above approach typically block adoption. First, there is an upfront cost to hire experts and upgrade equipment. The ROI can take years. Second, there is limited scope for innovation beyond the template followed during commissioning. Building innovation is stifled by vertically integrated systems and an inability to easily deploy third-party applications. One of the primary reasons for the explosive growth in the computing industry is a standard interface and ease of application installation. An analogous system for buildings will create new opportunities to save energy. The innovation opportunities with a standardized building information system is highlighted with three use cases below. It is easy to create such a system with current technologies; the figure below shows a high-level architecture.

Building information system architecture

Occupancy-based control

The idea is simple: if we shut off systems that aren’t required when people aren’t present, we save energy. However, detecting occupancy reliably in a privacy-preserving manner is challenging, and most buildings today keep the lights (and HVAC) on even when no one is present. A paper published in SenSys (coauthored by Bharathan) showed that it is possible to infer occupancy using WiFi data, building floor plans, and personnel office room assignments. Among the study participants, peak building occupancy was just 60% (see figure below), and occupancy-based control saved 18% of HVAC electricity use by controlling one-quarter of the building area. The proposed solution simply leverages existing building infrastructure and is inexpensive to deploy. This type of solution is possible only because the information across different systems is exchanged freely.

Building Occupancy Trends

Fault detection

Fixing faults is core to building maintenance, but it is challenging to identify energy-wasting faults as they are difficult to notice, unlike a leak or an uncomfortable temperature. Typical building-fault detection relies on protocols established by experts, but these rules do not provide sufficient prioritization information, nor how much energy they waste.

Sophisticated fault detection algorithms have been published in literature, yet these are not deployed in practice because of vendor- locked systems. Using one year of building data, researchers (Bharathan was a coauthor) developed a simple machine learning algorithm that looks for rooms that do not follow typical temperature patterns. The algorithm identified 88 faults within the building’s HVAC system after an expert fixed all the faults found during an inspection. Many of these faults had existed for years, and resulted in estimated 410.3MWh/year savings. Again, the key component to this solution: easy access to building data.

Software thermostat

The thermostat is the only interface between building occupants and the energy-intensive HVAC system. And yet, in most buildings, occupants don’t know where the thermostat is or how to use it. The HVAC system’s primary function is to keep occupants comfortable so that they can be productive. But without thermostat feedback, occupants can end up being uncomfortable and waste energy.

With the building information system, researchers (Bharathan and collaborators) built a software version of the thermostat to address these concerns (screenshot below). The application was an instant hit and remains popular eight years after its launch. The resulting user study published in Ubicomp showed that users were frustrated with the old thermostat. In fact, one user actually taped a manila envelope on the vent to stop cold air from blowing. The software thermostat helped users precisely control their environment and send complaints if needed. The HVAC maintenance personnel were worried that the interface would lead to a flood of complaints that they weren’t staffed to handle. Usage data showed that most users were happy to use the application without giving any feedback. The few complaints received led to identification of major faults, such as a thermostat being blocked by a computer.

Software thermostat

The three use cases above didn’t require additional sensor installations and simply leveraged existing information. With low-cost solutions, we can attract building owners to adopt solutions that save energy. But we need additional incentives within the building industry to create these low-cost solutions that can have large-scale impact.

These use cases demonstrate that sustainable design doesn’t stop at the brick and mortar of the building. It should carry through to how the energy, emissions, air, water and waste can be managed as systems across buildings. As companies worldwide embark on making their buildings more sustainable, it will be critical to have a data-driven measure of success. The sense and act steps allow each company to look at what is common in the data model today, get started, assess the value, and scale as needed using open-source tools.

Scale

Even when an attractive energy-saving solution is available, it is difficult to deploy the solution at scale. This is because each building is unique, from its infrastructure and how it is used, to the software used to manage daily operations, and how it changes over time. While the fundamental components of a building remain the same (e.g., rooms, smoke sensors, ventilation fans), each vendor treats them differently. When we try to deploy a solution to a building, the discrepancies between vendor representations become difficult to resolve automatically.

In the computing industry, on other hand, it is easy for us to install an application without worrying about the manufacturer or provider because of the use of specifications (e.g., standard protocols for WiFi) and programming interfaces (e.g., Android OS for the phone). Researchers (including Bharathan) created such a standard interface for buildings with the Brick schema, where the building components and their connections to each other are represented through a knowledge graph. The figure below shows a Brick representation of a toy building with two rooms and a few sensors. Brick is now an industry consortium with growing demand, and is in the process of being integrated into building standards.

Given a standard representation such as Brick, we still have the task of representing the existing building in this new format, which can take manual effort and be slow to deploy. Using machine-learning techniques in natural language processing, we can automate this translation and minimize manual effort. The algorithm’s performance improves as more buildings are mapped to Brick and it learns from representation patterns across buildings.

The Brick schema

With the sense, act and scale framework, we envision a day when it will be as easy to configure a building as it is our phones today. We can improve the information available to building managers by using low-cost sensors, use the available information to develop innovations that save energy, and deploy the solution to many buildings with use of a knowledge graph.

Getting started

We are seeing early success in using the sense, act, scale approach in our AWS Sustainability Services practice to optimize how buildings report their sustainability data through the cloud.  It solves several problems by providing a simple framework to plan how our top-level sustainability strategy can be supported by specific building-optimization steps, underpinned by a semi-standardized data model.

The lack of standardization across building management systems has resulted in difficulties in accessing the data. Now that those data acquisition problems are being solved through advances in IoT and API, it opens up new opportunities to expose, analyze and report data that was previously difficult or costly to acquire.  With new advances like the Brick schema, we are making advances in how we can manage building assets at scale, just like servers, laptops and phones.

We are starting to see the potential to move the world from a building management systems approach; one building, one manager to a building systems management approach; many buildings, one manager. Energy efficiency gains of 30% or more are more feasible when we automate energy-control policies across all buildings at the push of a button.

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Join the next revolution in robotics at Amazon's Frontier AI & Robotics team, where you'll work alongside world-renowned AI pioneers to push the boundaries of what's possible in robotic intelligence. As an Applied Scientist, you'll be at the forefront of developing breakthrough foundation models that enable robots to perceive, understand, and interact with the world in unprecedented ways. You'll drive independent research initiatives in areas such as perception, manipulation, scene understanding, sim2real transfer, multi-modal foundation models, and multi-task learning, designing novel algorithms that bridge the gap between state-of-the-art research and real-world deployment at Amazon scale. In this role, you'll balance innovative technical exploration with practical implementation, collaborating with platform teams to ensure your models and algorithms perform robustly in dynamic real-world environments. You'll have access to Amazon's vast computational resources, enabling you to tackle ambitious problems in areas like very large multi-modal robotic foundation models and efficient, promptable model architectures that can scale across diverse robotic applications. Key job responsibilities - Design and implement novel deep learning architectures that push the boundaries of what robots can understand and accomplish - Drive independent research initiatives in robotics foundation models, focusing on breakthrough approaches in perception, and manipulation, for example open-vocabulary panoptic scene understanding, scaling up multi-modal LLMs, sim2real/real2sim techniques, end-to-end vision-language-action models, efficient model inference, video tokenization - Lead technical projects from conceptualization through deployment, ensuring robust performance in production environments - Collaborate with platform teams to optimize and scale models for real-world applications - Contribute to the team's technical strategy and help shape our approach to next-generation robotics challenges A day in the life - Design and implement novel foundation model architectures, leveraging our extensive compute infrastructure to train and evaluate at scale - Collaborate with our world-class research team to solve complex technical challenges - Lead technical initiatives from conception to deployment, working closely with robotics engineers to integrate your solutions into production systems - Participate in technical discussions and brainstorming sessions with team leaders and fellow scientists - Leverage our massive compute cluster and extensive robotics infrastructure to rapidly prototype and validate new ideas - Transform theoretical insights into practical solutions that can handle the complexities of real-world robotics applications About the team At Frontier AI & Robotics, we're not just advancing robotics – we're reimagining it from the ground up. Our team is building the future of intelligent robotics through ground breaking foundation models and end-to-end learned systems. We tackle some of the most challenging problems in AI and robotics, from developing sophisticated perception systems to creating adaptive manipulation strategies that work in complex, real-world scenarios. What sets us apart is our unique combination of ambitious research vision and practical impact. We leverage Amazon's massive computational infrastructure and rich real-world datasets to train and deploy state-of-the-art foundation models. Our work spans the full spectrum of robotics intelligence – from multimodal perception using images, videos, and sensor data, to sophisticated manipulation strategies that can handle diverse real-world scenarios. We're building systems that don't just work in the lab, but scale to meet the demands of Amazon's global operations. Join us if you're excited about pushing the boundaries of what's possible in robotics, working with world-class researchers, and seeing your innovations deployed at unprecedented scale.
IN, TS, Hyderabad
We're seeking an Applied Scientist to lead and innovate in applying advanced AI technologies that will reshape how businesses sell on Amazon. Our team is passionate about leveraging Machine Learning, GenAI, and Agentic AI to help B2B sellers optimize their operations and drive growth. Join Amazon Business 3P (Third Party - Sellers) - a rapidly growing global organization where we innovate at the intersection of AI technology and B2B commerce. We're reimagining how sellers reach and serve business customers, creating intelligent solutions that help them grow their B2B business on Amazon. From AI-powered Seller Central tools to smart business certifications, dynamic pricing capabilities, and advanced analytics, we're transforming how B2B selling happens. As an Applied Scientist II on our AB 3P Tech team, you'll drive the development and implementation of state-of-the-art algorithms and models for supervised fine-tuning and reinforcement learning. You'll work with highly technical, entrepreneurial teams to: - Design and implement AI models that power the B2B selling experience - Lead the development of GenAI products that can handle Amazon-scale use cases - Drive research and implementation of advanced algorithms for human feedback and complex reasoning - Make strategic AI technology decisions and mentor technical talent - Own critical AI systems spanning from Seller Central to Amazon Business detail pages Join us in shaping the future of B2B selling - we're building applied AI solutions that businesses love and trust for their day-to-day success. If you are scrappy and bias for action is your favorite Leadership Principle, you'll fit right in as we innovate across the seller experience to create significant impact in this fast-growing business. Key job responsibilities Key job responsibilities: - Collaborate with cross-functional teams of engineers, product managers, and scientists to identify and solve complex problems in Gen AI - Design and execute experiments to evaluate the performance of different algorithms and models, and iterate quickly to improve results - Think big about the arc of development of Gen AI over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problems - Communicate results and insights to both technical and non-technical audiences About the team At Amazon Business Third Party (AB3P) Tech, we're revolutionizing B2B e-commerce by empowering sellers in the business marketplace. Our scope spans the complete B2B selling journey, from Seller Central to Amazon Business detail pages, cart, and checkout for merchant-fulfilled offers. Our entrepreneurial culture and global reach define us. We develop features across seller experience, delivery, certifications, fees, registration, and analytics, collaborating with worldwide teams and leveraging advanced AI technologies to continuously innovate. Working in true Day 1 spirit, we build next-generation solutions that shape the future of B2B commerce. Join us in building next-generation solutions that shape the future of B2B commerce.
GB, London
Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows including Amazon Originals and exclusive licensed content to exciting live sports events. Prime Video is a fast-paced, growth business - available in over 200 countries and territories worldwide. The Video Content Research team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. We are seeking a Data Scientist to develop scalable models that uncover key insights into how, why and when customers engage with Prime Video marketing. Key job responsibilities In this role you will work closely with business stakeholders and technical peers (data scientists, economists and engineers) to develop causal marketing measurement models, analyze experiments and investigate customer, marketing and content related factors that drive engagement with Prime Video. You will create mechanisms and infrastructure to deploy complex models and generate insights at scale. You will have the opportunity to work with large datasets, work with AWS to build and deploy machine learning models that impact Prime Video's marketing decisions. About the team The Video Content Research team uses machine learning, econometrics, and data science to optimize Amazon's marketing and content investments. We generate insights for Amazon's digital video strategy, partnering with finance, marketing, and content teams. We analyze customer behavior on Prime Video (marketing impressions, clicks on owned channels) to identify optimization opportunities.