How some of AWS's most innovative customers are using computer vision technologies

From counting fish to identifying touchdowns, AWS customers are utilizing computer vision and pattern recognition technologies to improve business processes and customer experiences.

Computer vision, the automatic recognition and description of images and video, has applications that are far-reaching, from identifying defects in high speed assembly lines and its use in autonomous robots, to the analysis of medical images, and the identification of products and people in social media. This week, in line with the IEEE Computer Vision and Pattern Recognition (CVPR) conference, we’ve rounded up examples of how some of AWS's most innovative customers are utilizing computer vision and pattern recognition technologies to improve business processes and customer experiences. This includes approaches such as data scientists building custom vision models using Amazon SageMaker, and application developers using Amazon Rekognition and Amazon Textract to embed computer vision into their applications.

Advertising

REA Group image
REA Group has developed an image compliance system that automatically detects any noncompliance and notifies home sellers.
fstop123/Getty Images

In advertising and other online media, computer vision can automate content moderation. REA Group, a multinational digital advertising company specializing in property and real estate, provides search-based portals that enable property sellers to upload images of properties on the market to deliver a wide, searchable selection to their consumers. REA Group discovered that images uploaded to their portal often weren’t compliant with their usage terms. Some images included trademarks or contact details of the sellers, which created lead attribution challenges. They set up a dedicated team of individuals to manually review the images for unapproved content, but the large volume of daily uploads and the additional review process delayed the property listing time by several days. The REA team developed an image compliance system that automatically detects any noncompliance and notifies sellers. To augment their existing machine learning models, they're using Amazon Rekognition Text in Image, which detects and extracts text in images, enabling them to increase the accuracy of detecting noncompliance and reduce false positives by more than 56 percent. They added business rules that factored in a variety of predictions from their own models, and from Amazon Rekognition, to enable automated decision-making.

Agriculture

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Aquabyte's machine learning algorithms can estimate how much a fish weighs while still in the water.

Agriculture has also benefited from computer vision. Fish farming is one of the most efficient sources of protein, since a pound of feed equates to nearly a pound of protein. But the cold, dark waters of fish habitats make it nearly impossible to effectively manage these farms from the surface. Historically, fish farmers have had to randomly scoop fish out of the water to measure their weight and check for disease. Aquabyte’s machine learning solution reimagines this process by using underwater cameras that keep tabs on the fish and compare photos of them over time. The machine learning algorithms, running on Amazon SageMaker, can estimate how much each fish weighs while it’s still in the water. The system can also monitor the fish for sea lice, a parasite that is a major problem in salmon farms, and the subject of significant regulation in Norway, where the bulk of Aquabyte’s client base currently operates. Without a solution like Aquabyte, managing sea lice amounts to nearly a quarter of the cost of operating a salmon farm. Aquabyte’s cameras have counted 2 million sea lice to date, the result of billions of images being captured. The Aquabyte team has been working on methods that would allow farmers to track individual fish for growth-tracking and breeding purposes. In the future, machine learning might even help automate elements of the farms by intelligently distributing fish feed, for example.

Autonomous driving

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DeepMap is focused on solving the mapping and localization challenge for autonomous vehicles.

Industries like autonomous driving wouldn’t even be possible without the help of computer vision. Perhaps you think the world is already sufficiently mapped. With the advent of satellite images and Google Street View, it seems like every square inch of the globe is represented in data. But for autonomous vehicles, much of the world is uncharted territory. That’s because the maps designed for humans “can’t be consumed by robots,” says Tom Wang, the director of engineering at DeepMap, a Palo Alto startup focused on solving the mapping and localization challenge for autonomous vehicles. According to Wang, these new kinds of vehicles need higher precision maps with richer semantics, things like the traffic signals, a lot of different traffic signs, driving boundaries, and connecting lanes. For DeepMap computer vision is critical. DeepMap needs to run a vast volume of image detections to automatically generate a comprehensive list of map features and detect dynamic road changes. Using Amazon SageMaker, DeepMap updates training models within a day and runs image detection on tens of millions of images on a daily basis to keep up with ever-changing conditions.

Education

Certipass, a UNI ISO standards accredited body for the certification of digital skills
Certipass was able to build their solution in under 30 days, enabling all their testing centers to test candidates online during the COVID-19 pandemic.
fizkes/Getty Images/iStockphoto

In the wake of the COVID-19 pandemic, many educational institutions needed to quickly pivot to the online proctoring of exams, leading to a need for new ways to verify identification. Certipass, a UNI ISO standards accredited body for the certification of digital skills, is the primary provider of the international digital competency certification –European Informatics Passport (EIPASS).

Since the EIPASS Certification is an international standard, Certipass has made it their mission to ensure maximum security, objectiveness, transparency, and fairness during the entire online evaluation process. Certipass used Amazon Rekognition for automated candidate identity verification during tests that are in line with e-Competence Framework for Information and Communication Technology (CEN) and The Digital Competence Framework for Citizens (Joint Research Centre). They were able to build the solution in under 30 days to enable all their testing centers to test candidates online during COVID-19.

Financial services

Aella Credit
Aella Credit provides easy access to credit in emerging markets using biometric, employer, and mobile phone data
Victor Karanja/Getty Images

In financial services, Aella Credit provides easy access to credit in emerging markets using biometric, employer, and mobile phone data. For those in emerging markets, identity verification and validation is one of the major challenges to accessing retail banking services. How can you know that people are who they say they are in communities that don't have proper identification systems? Aella Credit uses Amazon Rekognition to analyze images to verify a customer’s identity and give them access to financial and healthcare services with minimal friction. Amazon Rekognition helps to automate video and image analysis, with no machine learning expertise required. What would have taken days to verify someone’s identity manually, now happens in seconds. Customers can actually receive their loan in their account in less than five minutes, broadening access to credit.

Financial technology

To make sure users are getting the largest possible tax refund, Intuit incorporates machine learning throughout the TurboTax experience to help users file their taxes more efficiently. TurboTax uses machine learning to shorten the filing process, which takes an average of 13 hours.

Taxes image for AWS customer success story
TurboTax utilizes machine learning to shorten the filing process.
simpson33/Getty Images/iStockphoto

With Intuit’s computer vision capabilities supported by Amazon Textract, entering information from tax forms like W2s or 1099s takes seconds. Rather than a user having to enter form fields manually, the service scans pictures of the forms and digitizes them. Then, using contextual data from TurboTax’s existing database of tax codes and compliance forms, Amazon Textract verifies accuracy and identifies any anomalies or missing data for the user.

Healthcare

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By combining the power of machine learning and computer vision, an interdisciplinary team of researchers at Duke University has created a faster, less expensive, more reliable, and more accessible system to screen children for autism spectrum disorder.

Machine learning plays a key role in many health-related realms - from providers and payers looking to expedite the care continuum to pharma and biotech researchers looking to reduce costs and speed up the drug discovery and disease detection process. Researchers at Duke Center for Autism and Brain Development are using machine learning to screen for autism spectrum disorder (ASD) in children. It’s critically important to diagnose ASD as early in a child’s development as possible — starting treatment for ASD at an age of 18 to 24 months can increase a child’s IQ by up to 17 points—in some cases moving them into the “average” child IQ range of 90-110 (or above it)—and, in turn, significantly improving their quality of life. Currently, the wait time for children to receive a diagnosis could be well after the child’s third birthday. By combining the power of machine learning and computer vision, powered by AWS, an interdisciplinary team of researchers at Duke University have created a faster, less expensive, more reliable, and more accessible system to screen children for ASD.

Media and entertainment

Computer vision technology is helping sports organizations like the National Football League (NFL) improve the game for fans. The NFL works with AWS to develop real-time, state-of-the-art cloud technology leveraging machine learning and artificial intelligence to increase the efficiency and pace of the game.

For example, deep learning and computer vision technologies are being explored to aid game officiating including real-time football tracking. Within days, AWS and NFL scientists were able to create custom training data sets of thousands of images extracted from NFL broadcast game footage using Amazon SageMaker Ground Truth.

NFL football
Deep learning and computer vision technologies are being explored by the NFL to aid game officiating, including real-time football tracking.
CREDIT: National Foottball League

Working with the Amazon ML Solutions Lab, Amazon SageMaker and GluonCV with MXNet were used to train and optimize several state-of-the-art deep learning-based object detection models such as Faster-RCNN and Yolov3, to accurately detect the football across video frames. This led to a first-of-its-kind football tracking model that performs well in a number of complex scenarios, such as when the ball is highly occluded or is partially visible in different camera angles.

The NFL also uses computer vision to more easily and quickly search through thousands of media assets. The NFL photo team, official photographers of the NFL, has millions of photos in archive and generates 500,000 photos each season. Manually, they were able to tag 50,000 images over 18 months. By using Amazon Rekognition custom face collection, text in image, object detection, and Custom Labels, an automated machine learning object detection service, they were able to apply detailed tags for players, teams, objects, action, jerseys, location, etc. to their entire photo collection in a fraction of time it took previously. This allowed them to make these photos searchable and usable to everyone in the company in ways that weren't possible before.

For Sportradar, the global provider of sports and intelligence for the betting and media industries providing data coverage from more than 200,000 events annually, advances in computer vision are an opportunity to expand the depth of sports data offered to customers and reduce the costs of data collection through automation.

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For Sportradar, advances in computer vision are an opportunity to expand the depth of sports data offered to customers and reduce the costs of data collection through automation.
scyther5/Getty Images/iStockphoto

Sportradar is investing in computer vision research both through internal development and external partnerships to build computer vision data collection capabilities with an initial focus on tennis, soccer and snooker. Working with the Amazon ML Solutions Lab, Sportradar is exploring the application of state-of-the-art deep learning models for automated match event detection in soccer, moving beyond player and ball localization to understanding the intent of the play in terms of what is happening in the game.

To bring this technology into production as it matures, Sportradar is leveraging AWS services including Amazon SageMaker, EKS, MSK, FSx and Amazon’s broad range of GPU and CPU compute instances for its computer vision processing pipeline. This infrastructure allows Sportradar's researchers to test and validate computer vision models at scale and bring models from the lab to production with minimal effort while delivering the low latency, reliability and scalability needed for live sports betting use cases.

You can find more ways that AWS customers are innovating with computer vision here. More information about Amazon's participation at CVPR is available here.

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Work with your team to identify the problems most worth solving and shape the science agenda. Directions worth exploring might include how agents combine deterministic tool use (MCP) with visual reasoning from computer use; Organizational Intelligence and workflow learning (learning from expert recordings, voice annotations, and SOPs); and AI Agent Experience / AiAX (detecting when agents are stuck or degrading productivity and autonomously remediating) — these are illustrative starting points, and your team will weigh them against many other possibilities. Translate science into shipped product. Partner with engineering, product, and program leaders to move models, evaluation, and learning systems from prototype into a decade-old production service operating at massive scale, without compromising the reliability that customers depend on. Represent science in leadership and to customers. Be the scientific voice in org-level planning and roadmap decisions across AAWS, and engage directly with enterprise customers on how agent performance, safety, and human-AI productivity are measured and earned. Set the long-term scientific vision and team strategy: Define what best-in-class agent performance, evaluation, and learning look like across Agentic WorkSpaces — for computer-using agents and human-AI teams alike. Chart a multi-year research roadmap, and build the team and plan to deliver it. Secure buy-in from VP-level leadership. Hire and grow scientific talent: Own recruiting, calibration, development, and retention for the science team. Mentor scientists toward senior and principal scope, and raise the scientific bar across the organization. Direct research on highly ambiguous, novel problems: Guide the team through foundational challenges in agent perception, reasoning, evaluation, reliability, and human-AI collaboration — problems where neither the approach nor the success criteria are pre-defined. Drive cross-organizational alignment: Work across partner teams (AgentCore, Bedrock model teams, Identity, Security, the MCP ecosystem) and across the Applied AI Solutions product portfolio, with product and engineering leadership, to ensure scientific decisions compose into a coherent product. Deliver measurable business impact: Ensure your team's research translates to customer outcomes: higher task accuracy, lower cost-per-action, faster time-to-production, measurable productivity for human-AI teams, and the trust that lets enterprises scale agent workflows. Establish scientific rigor and operational excellence: Set the standard for experimentation, evaluation, and reproducibility, and the mechanisms that keep the science organization productive and accountable. Advance the state of the art: Enable and champion contributions to the external technical community through publications, patents, and open-source work that position AWS as the leader in the science of secure agent-computer interaction and human-AI teamwork. About the team AWS Applied AI Solutions' (AAIS) vision is every business innovating with Amazon AI teammates. Our mission is to build delightful AI solutions that improve human capabilities and business outcomes. The Agentic WorkSpaces organization within AAIS envisions a world where people, teams, and AI collaborate securely from anywhere to create unprecedented value for every organization. We build lovable products that empower every business to unlock the full potential of human-AI teamwork, driving smarter decisions, greater creativity, more value, and faster innovation with confidence. Amazon Agentic WorkSpaces (AAWS) is building the world's most lovable, secure, and trusted always-on workspace where AI agents and humans work as partners behind enterprise-grade security. Our portfolio spans persistent desktops (Personal), application streaming (Applications), and Core, and is evolving into the governed operating environment for the hybrid workforce: humans get AI-native desktops for their role, and agents get governed desktops scoped to their task, with administrators managing both as one. This surface includes WS4Builders (an AI-native environment for builders) and WorkSpaces for Agents (W4A) — enabling AI agents to work the way humans do, with access to real applications, real interfaces, and real computing environments. Enterprises want to use AI agents for critical business workloads that touch legacy desktop applications and mainframes, yet 75% of organizations run legacy applications that lack modern APIs, and 90% of corporate data remains locked in systems never designed for agents. Agentic WorkSpaces solves this: it gives enterprises a secure, governed environment where agents and humans operate both legacy and modern applications directly, just as an employee would, without costly migrations.
IN, HR, Gurugram
Work on ML teams building large-scale forecasting and optimization systems that power Amazon’s global transportation network and directly impact customer experience and cost. As an Applied Scientist II, you will set scientific direction, mentor applied scientists, and partner with engineering and product leaders to deliver production-grade ML solutions at massive scale. Key job responsibilities 1. Lead and grow a high-performing team of Applied Scientists, providing technical guidance, mentorship, and career development. 2. Define and own the scientific vision and roadmap for ML solutions powering large-scale transportation planning and execution. 3. Guide model and system design across a range of techniques, including tree-based models, deep learning (LSTMs, transformers), LLMs, and reinforcement learning. 4. Ensure models are production-ready, scalable, and robust through close partnership with stakeholders. Partner with Product, Operations, and Engineering leaders to enable proactive decision-making and corrective actions. 5. Own end-to-end business metrics, directly influencing customer experience, cost optimization, and network reliability. 6. Help contribute to the broader ML community through publications, conference submissions, and internal knowledge sharing. A day in the life Your day includes reviewing model performance and business metrics, guiding technical design and experimentation, mentoring scientists, and driving roadmap execution. You’ll balance near-term delivery with long-term innovation while ensuring solutions are robust, interpretable, and scalable. Ultimately, your work helps improve delivery reliability, reduce costs, and enhance the customer experience at massive scale.
US, NY, New York
At Amazon Selection and Catalog Systems (ASCS), our mission is to power the online buying experience for customers worldwide so they can find, discover, and buy any product they want. We innovate on behalf of our customers to infer relationships between products in Amazon Catalog to drive the selection gateway for the search and browse experiences on the website. We're solving a fundamental AI challenge: establishing product identity and relationships at unprecedented scale. Using Generative AI, Visual Language Models (VLMs), and multimodal reasoning, we determine what makes each product unique and how products relate to one another across Amazon's catalog. The scale is staggering: billions of products, petabytes of multimodal data, millions of sellers, dozens of languages, and infinite product diversity—from electronics to groceries to digital content. The research challenges are immense. GenAI and VLMs hold transformative promise for catalog understanding, but we operate where traditional methods fail: ambiguous problem spaces, incomplete and noisy data, inherent uncertainty, reasoning across both images and textual data, and explaining decisions at scale. Establishing product identities and groupings requires sophisticated models that reason across text, images, and structured data—while maintaining accuracy and trust for high-stakes business decisions affecting millions of customers daily. Amazon's Item and Relationship Platform group is looking for an innovative and customer-focused applied scientist to help us make the world's best product catalog even better. In this role, you will partner with technology and business leaders to build new state-of-the-art algorithms, models, and services to infer product-to-product relationships that matter to our customers. You will pioneer advanced GenAI solutions that power next-generation agentic shopping experiences, working in a collaborative environment where you can experiment with massive data from the world's largest product catalog, tackle problems at the frontier of AI research, rapidly implement and deploy your algorithmic ideas at scale, across millions of customers. Key job responsibilities * Formulate novel research problems at the intersection of GenAI, multimodal learning, and large-scale information retrieval—translating ambiguous business challenges into tractable scientific frameworks * Design and implement leading models leveraging VLMs, foundation models, and agentic architectures to solve product identity, relationship inference, and catalog understanding at billion-product scale * Pioneer explainable AI methodologies that balance model performance with scalability requirements for production systems impacting millions of daily customer decisions * Own end-to-end ML pipelines from research ideation to production deployment—processing petabytes of multimodal data with rigorous evaluation frameworks * Define research roadmaps aligned with business priorities, balancing foundational research with incremental product improvements * Mentor peer scientists and engineers on advanced ML techniques, experimental design, and scientific rigor—building organizational capability in GenAI and multimodal AI * Represent the team in the broader science community—publishing findings, delivering tech talks, and staying at the forefront of GenAI, VLM, and agentic system research
US, WA, Seattle
Trusted by more startups around the world, AWS makes the power of cloud computing accessible for all by giving founders everywhere access to the same technology that powers the world's largest companies. With nearly two decades of experience supporting hundreds of thousands of startups, including 80% of unicorns, we democratize cloud computing to help founders bring their innovative ideas to life. We support founders at every stage of their journey, from initial onboarding and credit programs to AI-powered guidance and scale solutions. Data is central to how we do this: it helps us identify high-potential startups early, personalize the guidance we deliver, and prioritize where we can create the most value for founders and for AWS. We are seeking an Applied Science Manager to lead a team of applied scientists and analysts building the data and machine learning capabilities behind AWS Startups. You will own the science roadmap end-to-end, from the data foundation that unifies signals about founders, startups, and their products, through a portfolio of machine learning models, to the surfaces that put insights in the hands of the teams and products that serve startups. You will balance hands-on technical leadership with people management, setting the technical bar for your team while developing their careers. Key job responsibilities · Lead, coach, and grow a team of applied scientists, business intelligence engineers, and business analysts; hire and develop talent and set a high technical bar. · Own and prioritize the team's science roadmap and set technical direction for its machine learning models and data assets, balancing rapid experimentation with production quality, cost, and reliability. · Scope scientific projects, design and evaluate experiments, and productionize models that deliver measurable impact, establishing measurement, evaluation, and operational-excellence standards so quality and impact are quantified and defensible. · Drive the science behind recommendation systems, startup segmentation and targeting, and fraud detection, delivering models that surface relevant opportunities, group and prioritize startups by need and fit, and protect the business from fraud and abuse. · Partner with product, engineering, design, and go-to-market teams to translate science into scalable products, and communicate strategy, results, and trade-offs clearly to technical and non-technical leaders. · Foster a culture of scientific rigor and rapid experimentation, and proactively identify and escalate risks with clear mitigation plans. About the team The AWS Startups team builds innovative products and platforms that support startup customers throughout their journey, from initial onboarding and credit programs to AI-powered guidance and scale solutions. Our portfolio serves hundreds of thousands of startup customers globally, and we partner with business development, field marketing, and solutions architecture teams worldwide. We are building the next generation of AI-native products that make world-class cloud expertise accessible to every founder.