zooxsensors.png
State-of-the-art sensors placed on each corner of the Zoox robotaxi enable it to ‘see’ in all directions simultaneously.

How the Zoox robotaxi predicts everything, everywhere, all at once

A combination of cutting-edge hardware, sensor technology, and bespoke machine learning approaches can predict trajectories of vehicles, people, and even animals, as far as 8 seconds into the future.

We humans often lament that we cannot predict the future, but perhaps we don’t give ourselves quite enough credit. With sufficient practice, our short-term predictive skills become truly remarkable.

Driving is a good example, particularly in urban environments. Navigating through a city, you become aware of a colossal number of dynamic aspects in your surroundings. The other cars — some moving, some stationary — pedestrians, cyclists, traffic lights changing. As you drive, your mind is generating predictions of how the universe around you is likely to manifest: “that car looks likely to pull out in front of me”; “that pedestrian is about to sleepwalk off the sidewalk – be ready to hit the brake”; “the front wheels of that parked car have just turned, so it’s about to move”.

Jesse Levinson, co-founder and CTO of Zoox, on the development of fully autonomous vehicles for mobility-as-a-service

Your power of prediction and anticipation throws a protective buffer zone around you, your passengers, and everyone in your vicinity as you travel from A to B. It is a broad yet very nuanced power, making it incredibly hard to recreate in real-world robotics applications.

Nevertheless, the teams at Zoox have achieved noteworthy success.

The integration of cutting-edge hardware, sensor technology, and bespoke machine learning (ML) approaches has resulted in an autonomous robotaxi that can predict the trajectories of vehicles, people, and even animals in its surroundings, as far as 8 seconds into the future — more than enough to enable the vehicle to make sensible and safe driving decisions.

“Predicting the future — the intentions and movements of other agents in the scene — is a core component of safe, autonomous driving,” says Kai Wang, director of the Zoox Prediction team.

Perceiving, predicting, planning

The AI stack at the center of the Zoox driving system broadly consists of three processes, which occur in order: perception, prediction, and planning. These equate to seeing the world and how everything around the vehicle is currently moving, predicting how everything will move next, and deciding how to move from A to B given those predictions.

The Perception team gathers high-resolution data from the vehicle’s dozens of sensors, which include visual cameras, LiDAR, radar, and longwave-infrared cameras. These sensors, positioned high on the four corners of the vehicle, provide an overlapping, 360-degree field of view that can extend for over a hundred meters. To borrow a popular phrase, this vehicle can see everything, everywhere, all at once.

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The robotaxi already contains a detailed semantic map of its environment, called the Zoox Road Network (ZRN), which means it understands everything about local infrastructure, road rules, speed limits, intersection layouts, locations of traffic signals, and so on.

Perception quickly identifies and classifies the other cars, pedestrians, and cyclists in the scene, which are dubbed “agents.” And crucially, it tracks each agent’s velocity and current trajectory. These data are then combined with the ZRN to provide the Zoox vehicle with an incredibly detailed understanding of its environment.

Before these combined data are passed to Prediction, they are instantly boiled down to their essentials, into a format optimized for machine learning. To this end, what Prediction ultimately operates on is a top-down, spatially accurate graphical depiction of the vehicle and all the relevant dynamic and static aspects of its environment: a machine-readable, birds-eye representation of the scene with the robotaxi at the center.

“We draw everything into a 2D image and present it to a convolutional neural network [CNN], which in turn determines what distances matter, what relationships between agents matter, and so on,” says Wang.

Learning from data-rich images

While a human can get the gist of this map, such as the relative positions of all the vehicles (represented by boxes) and pedestrians (different, smaller boxes) in the scene, it is not designed for human consumption, explains Andres Morales, staff software engineer.

zoonsceneprediction.png
A complex scene is converted into an image with many layers, each representing different semantic information. The result is fed into a convolutional neural network to generate predictions.

“This is not an RGB image. It’s got about 60 channels, or layers, which also include semantic information,” he notes. “For example, because someone holding a smartphone tends to behave differently, we might have one channel that represents a pedestrian holding their phone as a ‘1’ and a pedestrian with no phone as a ‘0’.”

From this data-rich image, the ML system produces a probability distribution of potential trajectories for each and every dynamic agent in the scene, from trucks right down to that pet dog milling around near the crosswalk.

These predictions consider not only the current trajectory of each agent, but also include factors such as how cars are expected to behave on given road layouts, what the traffic lights are doing, the workings of crosswalks, and so on.

zooxtruckpredictions.png
An example of a set of predictions for a truck navigating a 3-way intersection. The green boxes represent where the agent could be up to 6 seconds into the future, while the blue box represents where the agent actually went. Each path is a possible future generated by the Prediction system, with an associated likelihood.

These predictions are typically up to about 8 seconds into the future, but they are constantly recalculated every tenth of a second as new information is delivered from Perception.

These weighted predictions are delivered to the Planner aspect of the AI stack — the vehicle’s executive decision-maker — which uses those predictions to help it decide how the Zoox vehicle will operate safely.

From perception through to planning, the whole process is working in real-time; this robotaxi has lightning-quick reactions, should it need them.

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The team can be confident of its predictions because it has a vast pool of data with which to train its ML algorithms — millions of road miles of high-resolution sensor data collected by the Zoox test fleet: Toyota Highlanders retrofitted with an almost identical sensor architecture as the robotaxi mapping and driving autonomously in San Francisco, Seattle, and Las Vegas.

This two framed animation shows Zoox's software making predictions about movements on the left, on the right is the camera view of those same pedestrians crossing the street as the vehicle is stopped
An example of a Zoox vehicle negotiating a busy intersection in Las Vegas at night. The green boxes show the most likely prediction for each agent in the scene as far as 8 seconds into the future.

Zoox has a further advantage.

“We don’t need to label any data by hand, because our data show where things actually moved into the future,” says Wang. “My team doesn’t have a data problem. Our main challenge is that the future is inherently uncertain. Even humans cannot do this task perfectly.”

Utilizing graph neural networks

While perfect prediction is, by its nature, impossible, Wang’s team is currently taking steps on several fronts to raise the vehicle’s prediction capabilities to the next level, firstly by leveraging a graph neural network (GNN) approach.

“Think of the GNN as a message-passing system by which all the agents and static elements in the scene are interconnected,” says Mahsa Ghafarianzadeh, senior software engineer on the Prediction team.

“What this enables is the explicit encoding of the relationships between all the agents in the scene, as well as the Zoox vehicle, and how these relationships might develop into the future.”

One of Zoox’s test vehicles driving autonomously in Las Vegas, the vehicle is traveling down Flamingo Road, there are other cars, several casinos, and a pedestrian bridge in the background
A Zoox test vehicle navigating Las Vegas autonomously.

To give an everyday example, imagine yourself walking down the middle of a long corridor and seeing a stranger walking toward you, also in the middle of the corridor. That act of seeing each other is effectively the passing of a tacit message that would likely cause you both to alter your course slightly, so that by the time you reach each other, you won’t collide or require a sharp course-correction. That’s human nature.

This animation shows the output of Zoox models on the same initial scene but conditioned on different future actions the vehicle (green) is considering. Zoox is able to predict different yielding behavior of other cars based on when their vehicle enters the intersection. The center animation even shows they predict a collision if we were to take that particular action.
This shows the output of Zoox models on the same initial scene but conditioned on different future actions the vehicle (green) is considering. Zoox is able to predict different yielding behavior of other cars based on when their vehicle enters the intersection. The center animation even shows they predict a collision if we were to take that particular action.

So this GNN approach results in the prediction of more natural behaviors between everyone around the Zoox vehicle, because the algorithm, through training on Zoox’s vast pool of real-world road data, is better able to model how agents, on foot or in cars, affect each other’s behavior in the real world.

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Another way the Prediction team is improving accuracy is by embracing the fact that what you do as a driver affects other drivers, which in turn affects you. For example, if you get into your parked car and pull out just a little into busy traffic, a driver coming up the road behind you may slow down or stop to let you out, or they may drive straight past, obliging you to wait for a better opportunity.

“Prediction doesn’t happen in a vacuum. Other people’s behaviors are dependent on how their world is changing. If you’re not capturing that within prediction, you’re limiting yourself,” says Wang.

Next steps

Work is now underway to integrate Prediction even more deeply with Planner, creating a feedback loop. Instead of simply receiving predictions and making a decision on how to proceed, the Planner can now interact with Prediction along these lines: “If I perform action X, or Y, or Z, how are the agents in my vicinity likely to adjust their own behavior in each case?”

I’ve seen Prediction grow from being just three source code files implementing basic heuristics to predict trajectories to where it is now, at the cutting edge of deep learning. It’s incredible how fast everything is evolving.
Mahsa Ghafarianzadeh

In this way, the Zoox robotaxi will become even more naturalistic and adept at negotiations with other vehicles, while also creating a smoother-flowing ride for its customers.

“The team and I started to work on this new mode a couple years ago, just as a research project,” says Morales, “and now we’re focused on its integration, ironing everything out, reducing latency, and generally making it production-ready.”

The ever-increasing sophistication of the Zoox robotaxi’s predictive abilities is a clear source of pride for the team dedicated to it.

“I’ve been in this team for over five years. I’ve seen Prediction grow from being just three source code files implementing basic heuristics to predict trajectories to where it is now, at the cutting edge of deep learning. It’s incredible how fast everything is evolving,” says Ghafarianzadeh.

Indeed, at this rate, the Zoox robotaxi may ultimately become the most prescient vehicle on the road. Though that prediction comes with the usual caveat: Nobody can perfectly predict the future.

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The Amazon Fulfillment Technologies (AFT) Science team is seeking an exceptional Applied Scientist with strong operations research and optimization expertise to develop production solutions for one of the most complex systems in the world: Amazon's Fulfillment Network. At AFT Science, we design, build, and deploy optimization, statistics, machine learning, and GenAI/LLM solutions that power production systems running across Amazon Fulfillment Centers worldwide. We tackle a wide range of challenges throughout the network, including labor planning and staffing, pick scheduling, stow guidance, and capacity risk management. Our mission is to develop innovative, scalable, and reliable science-driven production solutions that exceed the published state of the art, enabling systems to run optimally and continuously (from every few minutes to every few hours) across our large-scale network. Key job responsibilities As an Applied Scientist, you will collaborate with scientists, software engineers, product managers, and operations leaders to develop optimization-driven solutions that directly impact process efficiency and associate experience in the fulfillment network. Your key responsibilities include: - Develop deep understanding and domain knowledge of operational processes, system architecture, and business requirements - Dive deep into data and code to identify opportunities for continuous improvement and disruptive new approaches - Design and develop scalable mathematical models for production systems to derive optimal or near-optimal solutions for existing and emerging challenges - Create prototypes and simulations for agile experimentation of proposed solutions - Advocate for technical solutions with business stakeholders, engineering teams, and senior leadership - Partner with software engineers to integrate prototypes into production systems - Design and execute experiments to test new or incremental solutions launched in production - Build and monitor metrics to track solution performance and business impact About the team Amazon Fulfillment Technology (AFT) designs, develops, and operates end-to-end fulfillment technology solutions for all Amazon Fulfillment Centers (FCs). We harmonize the physical and virtual worlds so Amazon customers can get what they want, when they want it. The AFT Science team brings expertise in operations research, optimization, statistics, machine learning, and GenAI/LLM, combined with deep domain knowledge of operational processes within FCs and their unique challenges. We prioritize advancements that support AFT tech teams and focus areas rather than specific fields of research or individual business partners. We influence each stage of innovation from inception to deployment, which includes both developing novel solutions and improving existing approaches. Our production systems rely on a diverse set of technologies, and our teams invest in multiple specialties as the needs of each focus area evolve.
US, WA, Seattle
Have you ever wondered what it takes to transform millions of manual network planning decisions into AI-powered precision? Network Planning Solutions is looking for scientific innovators obsessed with building the AI/ML intelligence that makes orchestrating complex global operations feel effortless. Here, you'll do more than just build models; you'll create 'delight' by discovering and deploying the science that delivers exactly what our customers need, right when they need it. If you're ready to transform complex data patterns into breakthrough AI capabilities that power intuitive human experiences, you've found your team. Network Planning Solutions architects and orchestrates Amazon's customer service network of the future. By building AI-native solutions that continuously learn, predict and optimize, we deliver seamless customer experiences and empower associates with high-value work—driving measurable business impact at a global scale. As a Sr. Manager, Applied Science, you will own the scientific innovation and research initiatives that make this vision possible. You will lead a team of applied scientists and collaborate with cross-functional partners to develop and implement breakthrough scientific solutions that redefine our global network. Key job responsibilities Lead AI/ML Innovation for Network Planning Solutions: - Develop and deploy production-ready demand forecasting algorithms that continuously sense and predict customer demand using real-time signals - Build network optimization algorithms that automatically adjust staffing as conditions evolve across the service network - Architect scalable AI/ML infrastructure supporting automated forecasting and network optimization capabilities across the system Drive Scientific Excellence: - Build and mentor a team of applied scientists to deliver breakthrough AI/ML solutions - Design rigorous experiments to validate hypotheses and quantify business impact - Establish scientific excellence mechanisms including evaluation metrics and peer review processes Enable Strategic Transformation: - Drive scientific innovation from research to production - Design and validate next-generation AI-native models while ensuring robust performance, explainability, and seamless integration with existing systems. - Partner with Engineering, Product, and Operations teams to translate AI/ML capabilities into measurable business outcomes - Navigate ambiguity through experimentation while balancing innovation with operational constraints - Influence senior leadership through scientific rigor, translating complex algorithms into clear business value A day in the life Your day will be a dynamic blend of scientific innovation and strategic problem-solving. You'll collaborate with cross-functional teams, design AI algorithms, and translate complex data patterns into intuitive solutions that drive meaningful business impact. About the team We are Network Planning Solutions, a team of scientific innovators dedicated to reshaping how global service networks operate. Our mission is to create AI-native solutions that continuously learn, predict, and optimize customer experiences. We empower our associates to tackle high-value challenges and drive transformative change at a global scale.
US, CA, Palo Alto
Sponsored Products and Brands (SPB) is at the heart of Amazon Advertising, helping millions of advertisers—from small businesses to global brands—connect with customers at the moments that matter most. Our advertising solutions enable sellers, vendors, and brand owners to grow their businesses by reaching shoppers with relevant, engaging ads across Amazon's store and beyond. We're obsessed with delivering measurable results for advertisers while creating a delightful shopping experience for customers. Are you interested in defining the science behind the future of advertising? Sponsored Products and Brands science teams are pioneering breakthrough agentic AI systems—pushing the boundaries of large language models, autonomous reasoning, planning, and decision-making to build intelligent agents that fundamentally transform how advertisers succeed on Amazon. As an SPB applied science leader, you'll have end-to-end ownership of the product and scientific vision, research agenda, model architectures, and evaluation frameworks required to deliver state-of-the-art agentic AI solutions for our advertising customers. You'll get to work on problems that are fast-paced, scientifically rich, and deeply consequential. You'll also be able to explore novel research directions, take bold bets, and collaborate with remarkable scientists, engineers, and product leaders. We'll look for you to bring your diverse perspectives, deep technical expertise, and scientific rigor to make Amazon Advertising even better for our advertisers and customers. With global opportunities for talented scientists and science leaders, you can decide where a career in Amazon Ads Science takes you! We are kicking off a new initiative within SPB to leverage agentic AI solutions to revolutionize how advertisers create, manage, and optimize their advertising campaigns. This is a unique opportunity to lead a business-critical applied science initiative from its inception—defining the scientific charter, establishing foundational research pillars, and building a multi-year science roadmap for transformative impact. As the single-threaded applied science leader, you will build and guide a dedicated team of applied scientists, research scientists, and machine learning engineers, working closely with cross-functional engineering and product partners, to research, develop, and deploy agentic AI systems that fundamentally reimagine the advertiser journey. Your charter will begin with advancing the science behind intelligent agents that simplify campaign creation, automate optimization decisions through autonomous reasoning and planning, and deliver personalized advertising strategies at scale. You will pioneer novel approaches in areas such as LLM-based agent architectures, multi-step planning and tool use, retrieval-augmented generation, reinforcement learning from human and business feedback, and robust evaluation methodologies for agentic systems. You will expand to proactively identify and tackle the next generation of AI-powered advertising experiences across the entire SPB portfolio. This high-visibility role places you as the science leader driving our strategy to democratize advertising success—making it effortless for advertisers of all sizes to achieve their business goals while delivering relevant experiences for Amazon customers. Key job responsibilities Build, mentor, and lead a new, high-performing applied science organization of applied scientists, research scientists, and engineers, fostering a culture of scientific excellence, innovation, customer obsession, and ownership. Define, own, and drive the long-term scientific and product vision and research strategy for agentic AI-powered advertising experiences across Sponsored Products and Brands—identifying the highest-impact research problems and charting a path from exploration to production. Lead the research, design, and development of novel agentic AI models and systems—including LLM-based agent architectures, multi-agent orchestration, planning and reasoning frameworks, tool-use mechanisms, and retrieval-augmented generation pipelines—that deliver measurable value for advertisers and create delightful, intuitive experiences. Establish rigorous scientific methodology and evaluation frameworks for assessing agent performance, reliability, safety, and advertiser outcomes, setting a high bar for experimentation, reproducibility, and offline-to-online consistency. Partner closely with senior business, engineering, and product leaders across Amazon Advertising to translate advertiser pain points and business opportunities into well-defined science problems, and deliver cohesive, production-ready solutions that drive advertiser success. Drive execution from research to production at scale, ensuring models and agentic systems meet high standards for quality, robustness, latency, safety, and reliability for mission-critical advertising services operating at Amazon scale. Champion a culture of scientific inquiry and technical depth that encourages bold experimentation, publication of novel research, relentless simplification, and continuous improvement. Communicate your team's scientific vision, research breakthroughs, strategy, and progress to senior leadership and key stakeholders, ensuring alignment with broader Amazon Advertising objectives and contributing to Amazon's position at the forefront of applied AI. Develop a science roadmap directly tied to advertiser outcomes, revenue growth, and business plans, delivering on commitments for high-impact research and modeling initiatives that shape the future of AI-powered digital advertising.