This is an image with six separate photos, one of an Amazon fulfillment center, another of female scientist Belinda Zend, a third of a Pi Day billboard in Times Square with an image of Marie Curie, a fourth with an image of Josh Miele at a computer, a fifth of an Alexa Echo device, and a sixth of a Formula 1 race car.
Images from some of the stories that captivated our readers in the first half of 2022, including Belinda Zeng (top row, middle), head of applied science and engineering, Amazon Search Science and AI, who earlier this year shared her thoughts on what it takes to succeed as a scientist at Amazon, and MacArthur Fellow Josh Miele (lower left), who has merged a lifelong passion for science with a mission to make the world more accessible for people with disabilities.

Ten stories from the first half of 2022 that captivated readers

From Josh Miele's passion for making the world more accessible to improving forecasting by learning quantile functions, these stories resonated with our audience.

  1. Josh Miele, in a purple dress shirt, sits at a desk in an office, he is typing and looking at a computer screen, there are chairs and desks in the background
    Josh Miele, an Amazon principal accessibility researcher, was selected a 2021 MacArthur Foundation Fellow. He has spent his career developing tools to make the world more accessible for people who are blind and visually impaired.
    Meg Coyle / Amazon

    In September 2021, when Josh Miele, an Amazon principal accessibility researcher, got a text from someone at the MacArthur Foundation requesting a phone call, his heart leapt. For anyone in the arts and sciences, a MacArthur Fellowship, known as the “genius” grant, is akin to winning the lottery.

    For Miele, who is blind and has spent his career developing tools to make the world more accessible for people who are blind and visually impaired, a MacArthur grant had long been a fantastical dream. Learn how he has merged a lifelong passion for science with a mission to make the world more accessible for people with disabilities.

  2. Belinda Zeng, the head of applied science and engineering at Amazon Search Science and AI, is seen standing outside in Costa Rica on a sunny day, a wire fence is just behind her in the foreground, and a valley and mountains are seen in the background
    Belinda Zeng is the head of applied science and engineering at Amazon Search Science and AI.
    Courtesy of Belinda Zeng

    Belinda Zeng, head of applied science and engineering at Amazon Search Science and AI, has participated in hundreds of interviews for science roles across the company.

    Earlier this year, she shared her thoughts on what it takes to succeed as a scientist at Amazon — including the lessons she learned as a Bar Raiser: experienced interviewers who help to raise the Amazon recruiting standard.

    Learn what the hiring team looks for and which three Leadership Principles stand out for scientists.

  3. Multilingual Alexa.png
    The MASSIVE dataset is a step toward the creation of multilingual natural-language-understanding models that can generalize easily to new languages.

    Amazon researchers released a new dataset called MASSIVE, which is composed of one million labeled utterances spanning 51 languages, along with open-source code.

    The release provides examples of how to perform massively multilingual NLU modeling and allows practitioners to re-create baseline results for intent classification and slot filling.

  4. Image shows the 2022 F1 car sitting in profile on a racetrack with viewing stands in the background
    The F1 engineering team collaborated with AWS to explore the science of how cars interact when racing in close proximity.
    F1

    When the 2022 FORMULA 1 (F1) racing season started in March, teams will took to the track with newly designed cars engineered to give fans — and drivers — more of the wheel-to-wheel action they’ve been seeking.

    Learn how the F1 engineering team collaborated with AWS to develop new design specifications to help make races more competitive.

  5. Protein graphs.png
    Examples of graph representations of proteins.

    At Amazon Web Services, the use of machine learning to make the information encoded in graphs more useful to customers has been a major research focus.

    In this post, AWS researchers showcased a variety of graph ML applications that customers have developed in collaboration with AWS scientists, from malicious-account detection and automated document processing to knowledge-graph-assisted drug discovery and protein property prediction.

  6. Quantile function animation.gif
    The quantile function is simply the inverse of the cumulative distribution function (if it exists). Its graph can be produced by flipping the cumulative distribution function's graph over.

    The quantile function is a mathematical function that takes a quantile (a percentage of a distribution, from 0 to 1) as input and outputs the value of a variable. It can answer questions like, “If I want to guarantee that 95% of my customers receive their orders within 24 hours, how much inventory do I need to keep on hand?” As such, the quantile function is commonly used in the context of forecasting questions.

    In practical cases, however, we rarely have a tidy formula for computing the quantile function. Instead, statisticians usually use regression analysis to approximate it for a single quantile level at a time. That means that if you decide you want to compute it for a different quantile, you have to build a new regression model — which, today, often means retraining a neural network.

    In a pair of papers presented at this year’s International Conference on Artificial Intelligence and Statistics (AISTATS), Amazon researchers describe an approach to learning an approximation of the entire quantile function at once, rather than simply approximating it for each quantile level.

  7. An overhead shot inside an Amazon fulfillment center shows hundreds of boxes on conveyor belts along with people monitoring the flow of those packages
    Amazon's scale makes picking the right package for each product a challenge. Fortunately, machine learning approaches — particularly deep learning — thrive on big data and massive scale. These tools have helped Amazon reduce per-shipment packaging weight by 36% and eliminate more than a million tons of packaging.

    Finding the right amount of packaging to ship an item can be challenging — and at Amazon, an ever-changing catalog of hundreds of millions of products makes it an ongoing challenge.

    Fortunately, machine learning approaches — particularly deep learning — thrive on big data and massive scale, and a pioneering combination of natural language processing and computer vision is enabling Amazon to hone in on using the right amount of packaging. Learn how these tools have helped Amazon drive change over the past six years, reducing per-shipment packaging weight by 36% and eliminating more than a million tons of packaging, equivalent to more than 2 billion shipping boxes.

  8. Block Corruption Detection.gif
    The initial version of Amazon Prime Video's block corruption detector uses a residual neural network to produce a map indicating the probability of corruption at particular image locations, binarizes that map, and computes the ratio between the corrupted area and the total image area.

    Streaming video can suffer from defects introduced during recording, encoding, packaging, or transmission, so most subscription video services — such as Amazon Prime Video — continually assess the quality of the content they stream.

    Manual content review — known as eyes-on-glass testing — doesn’t scale well, and it presents its own challenges, such as variance in reviewers’ perceptions of quality. More common in the industry is the use of digital signal processing to detect anomalies in the video signal that frequently correlate with defects.

    Three years ago, the Video Quality Analysis (VQA) group in Prime Video started using machine learning to identify defects in captured content from devices, such as gaming consoles, TVs, and set-top boxes, to validate new application releases or offline changes to encoding profiles. Learn how they've been applying the same techniques to problems such as real-time quality monitoring of thousands of channels and live events and to analyzing new catalogue content at scale.

  9. A screen grab of the Amazon Music website
    Since 2018, Amazon Music customers in the US have been able to converse with the Alexa voice assistant. Progress in machine learning has recently made the Alexa music recommender experience even more successful and satisfying for customers.

    Since 2018, Amazon Music customers in the US who aren’t sure what to choose have been able to converse with the Alexa voice assistant. The idea is that Alexa gathers the crucial missing information to help the customer arrive at the right recommendation for that moment. The technical complexity of this challenge is hard to overstate, but progress in machine learning (ML) at Amazon has recently made the Alexa music recommender experience even more successful and satisfying for customers.

    Learn how the Amazon Music Conversations team is using pioneering machine learning to make Alexa's discernment better than ever.

  10. Amazon Science celebrates Pi Day

    To mark Pi Day this year, Amazon Science utilized a Times Square billboard to honor scientists, engineers, and mathematicians past, present, and future.

    The billboard display ran from midnight to 8 a.m. and again — for 3 hours and 14 minutes — from 3:14 p.m. to 6:28 p.m. The display began by honoring Marie Curie, the first woman to be awarded a Nobel Prize in 1903 for her contributions to physics. It was Curie who once famously said, “Nothing in life is to be feared, it is only to be understood. Now is the time to understand more, so that we may fear less.”

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IN, HR, Gurugram
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US, CA, Sunnyvale
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Do you want to join an innovative team of scientists who use machine learning and statistical techniques to create state-of-the-art solutions for providing better value to Amazon’s customers? Do you want to build and deploy advanced ML systems that help optimize millions of transactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real-world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Machine Learning team for India Consumer Businesses. Machine Learning, Big Data and related quantitative sciences have been strategic to Amazon from the early years. Amazon has been a pioneer in areas such as recommendation engines, ecommerce fraud detection and large-scale optimization of fulfillment center operations. As Amazon has rapidly grown and diversified, the opportunity for applying machine learning has exploded. We have a very broad collection of practical problems where machine learning systems can dramatically improve the customer experience, reduce cost, and drive speed and automation. These include product bundle recommendations for millions of products, safeguarding financial transactions across by building the risk models, improving catalog quality via extracting product attribute values from structured/unstructured data for millions of products, enhancing address quality by powering customer suggestions We are developing state-of-the-art machine learning solutions to accelerate the Amazon India growth story. Amazon India is an exciting place to be at for a machine learning practitioner. We have the eagerness of a fresh startup to absorb machine learning solutions, and the scale of a mature firm to help support their development at the same time. As part of the India Machine Learning team, you will get to work alongside brilliant minds motivated to solve real-world machine learning problems that make a difference to millions of our customers. We encourage thought leadership and blue ocean thinking in ML. Key job responsibilities Use machine learning and analytical techniques to create scalable solutions for business problems Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes Design, develop, evaluate and deploy, innovative and highly scalable ML models Work closely with software engineering teams to drive real-time model implementations Work closely with business partners to identify problems and propose machine learning solutions Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model maintenance Work proactively with engineering teams and product managers to evangelize new algorithms and drive the implementation of large-scale complex ML models in production Leading projects and mentoring other scientists, engineers in the use of ML techniques About the team International Machine Learning Team is responsible for building novel ML solutions that attack India first (and other Emerging Markets across MENA and LatAm) problems and impact the bottom-line and top-line of India business. Learn more about our team from https://www.amazon.science/working-at-amazon/how-rajeev-rastogis-machine-learning-team-in-india-develops-innovations-for-customers-worldwide