This is an image with six separate photos, one of an Amazon fulfillment center, another of female scientist Belinda Zend, a third of a Pi Day billboard in Times Square with an image of Marie Curie, a fourth with an image of Josh Miele at a computer, a fifth of an Alexa Echo device, and a sixth of a Formula 1 race car.
Images from some of the stories that captivated our readers in the first half of 2022, including Belinda Zeng (top row, middle), head of applied science and engineering, Amazon Search Science and AI, who earlier this year shared her thoughts on what it takes to succeed as a scientist at Amazon, and MacArthur Fellow Josh Miele (lower left), who has merged a lifelong passion for science with a mission to make the world more accessible for people with disabilities.

Ten stories from the first half of 2022 that captivated readers

From Josh Miele's passion for making the world more accessible to improving forecasting by learning quantile functions, these stories resonated with our audience.

  1. Josh Miele, in a purple dress shirt, sits at a desk in an office, he is typing and looking at a computer screen, there are chairs and desks in the background
    Josh Miele, an Amazon principal accessibility researcher, was selected a 2021 MacArthur Foundation Fellow. He has spent his career developing tools to make the world more accessible for people who are blind and visually impaired.
    Meg Coyle / Amazon

    In September 2021, when Josh Miele, an Amazon principal accessibility researcher, got a text from someone at the MacArthur Foundation requesting a phone call, his heart leapt. For anyone in the arts and sciences, a MacArthur Fellowship, known as the “genius” grant, is akin to winning the lottery.

    For Miele, who is blind and has spent his career developing tools to make the world more accessible for people who are blind and visually impaired, a MacArthur grant had long been a fantastical dream. Learn how he has merged a lifelong passion for science with a mission to make the world more accessible for people with disabilities.

  2. Belinda Zeng, the head of applied science and engineering at Amazon Search Science and AI, is seen standing outside in Costa Rica on a sunny day, a wire fence is just behind her in the foreground, and a valley and mountains are seen in the background
    Belinda Zeng is the head of applied science and engineering at Amazon Search Science and AI.
    Courtesy of Belinda Zeng

    Belinda Zeng, head of applied science and engineering at Amazon Search Science and AI, has participated in hundreds of interviews for science roles across the company.

    Earlier this year, she shared her thoughts on what it takes to succeed as a scientist at Amazon — including the lessons she learned as a Bar Raiser: experienced interviewers who help to raise the Amazon recruiting standard.

    Learn what the hiring team looks for and which three Leadership Principles stand out for scientists.

  3. Multilingual Alexa.png
    The MASSIVE dataset is a step toward the creation of multilingual natural-language-understanding models that can generalize easily to new languages.

    Amazon researchers released a new dataset called MASSIVE, which is composed of one million labeled utterances spanning 51 languages, along with open-source code.

    The release provides examples of how to perform massively multilingual NLU modeling and allows practitioners to re-create baseline results for intent classification and slot filling.

  4. Image shows the 2022 F1 car sitting in profile on a racetrack with viewing stands in the background
    The F1 engineering team collaborated with AWS to explore the science of how cars interact when racing in close proximity.
    F1

    When the 2022 FORMULA 1 (F1) racing season started in March, teams will took to the track with newly designed cars engineered to give fans — and drivers — more of the wheel-to-wheel action they’ve been seeking.

    Learn how the F1 engineering team collaborated with AWS to develop new design specifications to help make races more competitive.

  5. Protein graphs.png
    Examples of graph representations of proteins.

    At Amazon Web Services, the use of machine learning to make the information encoded in graphs more useful to customers has been a major research focus.

    In this post, AWS researchers showcased a variety of graph ML applications that customers have developed in collaboration with AWS scientists, from malicious-account detection and automated document processing to knowledge-graph-assisted drug discovery and protein property prediction.

  6. Quantile function animation.gif
    The quantile function is simply the inverse of the cumulative distribution function (if it exists). Its graph can be produced by flipping the cumulative distribution function's graph over.

    The quantile function is a mathematical function that takes a quantile (a percentage of a distribution, from 0 to 1) as input and outputs the value of a variable. It can answer questions like, “If I want to guarantee that 95% of my customers receive their orders within 24 hours, how much inventory do I need to keep on hand?” As such, the quantile function is commonly used in the context of forecasting questions.

    In practical cases, however, we rarely have a tidy formula for computing the quantile function. Instead, statisticians usually use regression analysis to approximate it for a single quantile level at a time. That means that if you decide you want to compute it for a different quantile, you have to build a new regression model — which, today, often means retraining a neural network.

    In a pair of papers presented at this year’s International Conference on Artificial Intelligence and Statistics (AISTATS), Amazon researchers describe an approach to learning an approximation of the entire quantile function at once, rather than simply approximating it for each quantile level.

  7. An overhead shot inside an Amazon fulfillment center shows hundreds of boxes on conveyor belts along with people monitoring the flow of those packages
    Amazon's scale makes picking the right package for each product a challenge. Fortunately, machine learning approaches — particularly deep learning — thrive on big data and massive scale. These tools have helped Amazon reduce per-shipment packaging weight by 36% and eliminate more than a million tons of packaging.

    Finding the right amount of packaging to ship an item can be challenging — and at Amazon, an ever-changing catalog of hundreds of millions of products makes it an ongoing challenge.

    Fortunately, machine learning approaches — particularly deep learning — thrive on big data and massive scale, and a pioneering combination of natural language processing and computer vision is enabling Amazon to hone in on using the right amount of packaging. Learn how these tools have helped Amazon drive change over the past six years, reducing per-shipment packaging weight by 36% and eliminating more than a million tons of packaging, equivalent to more than 2 billion shipping boxes.

  8. Block Corruption Detection.gif
    The initial version of Amazon Prime Video's block corruption detector uses a residual neural network to produce a map indicating the probability of corruption at particular image locations, binarizes that map, and computes the ratio between the corrupted area and the total image area.

    Streaming video can suffer from defects introduced during recording, encoding, packaging, or transmission, so most subscription video services — such as Amazon Prime Video — continually assess the quality of the content they stream.

    Manual content review — known as eyes-on-glass testing — doesn’t scale well, and it presents its own challenges, such as variance in reviewers’ perceptions of quality. More common in the industry is the use of digital signal processing to detect anomalies in the video signal that frequently correlate with defects.

    Three years ago, the Video Quality Analysis (VQA) group in Prime Video started using machine learning to identify defects in captured content from devices, such as gaming consoles, TVs, and set-top boxes, to validate new application releases or offline changes to encoding profiles. Learn how they've been applying the same techniques to problems such as real-time quality monitoring of thousands of channels and live events and to analyzing new catalogue content at scale.

  9. A screen grab of the Amazon Music website
    Since 2018, Amazon Music customers in the US have been able to converse with the Alexa voice assistant. Progress in machine learning has recently made the Alexa music recommender experience even more successful and satisfying for customers.

    Since 2018, Amazon Music customers in the US who aren’t sure what to choose have been able to converse with the Alexa voice assistant. The idea is that Alexa gathers the crucial missing information to help the customer arrive at the right recommendation for that moment. The technical complexity of this challenge is hard to overstate, but progress in machine learning (ML) at Amazon has recently made the Alexa music recommender experience even more successful and satisfying for customers.

    Learn how the Amazon Music Conversations team is using pioneering machine learning to make Alexa's discernment better than ever.

  10. Amazon Science celebrates Pi Day

    To mark Pi Day this year, Amazon Science utilized a Times Square billboard to honor scientists, engineers, and mathematicians past, present, and future.

    The billboard display ran from midnight to 8 a.m. and again — for 3 hours and 14 minutes — from 3:14 p.m. to 6:28 p.m. The display began by honoring Marie Curie, the first woman to be awarded a Nobel Prize in 1903 for her contributions to physics. It was Curie who once famously said, “Nothing in life is to be feared, it is only to be understood. Now is the time to understand more, so that we may fear less.”

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Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video subscriptions such as Apple TV+, HBO Max, Peacock, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video team member, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Key job responsibilities We are looking for passionate, hard-working, and talented individuals to help us push the envelope of content localization. We work on a broad array of research areas and applications, including but not limited to multimodal machine translation, speech synthesis, speech analysis, and asset quality assessment. Candidates should be prepared to help drive innovation in one or more areas of machine learning, audio processing, and natural language understanding. The ideal candidate would have experience in audio processing, natural language understanding and machine learning. Familiarity with machine translation, foundational models, and speech synthesis will be a plus. As an Applied Scientist, you should be a strong communicator, able to describe scientifically rigorous work to business stakeholders of varying levels of technical sophistication. You will closely partner with the solution development teams, and should be intensely curious about how the research is moving the needle for business. Strong inter-personal and mentoring skills to develop applied science talent in the team is another important requirement.
US, WA, Bellevue
Why this job is awesome? - This is SUPER high-visibility work: Our mission is to provide consistent, accurate, and relevant delivery information to every single page on every Amazon-owned site. - MILLIONS of customers will be impacted by your contributions: The changes we make directly impact the customer experience on every Amazon site. This is a great position for someone who likes to leverage Machine learning technologies to solve the real customer problems, and also wants to see and measure their direct impact on customers. - We are a cross-functional team that owns the ENTIRE delivery experience for customers: From the business requirements to the technical systems that allow us to directly affect the on-site experience from a central service, business and technical team members are integrated so everyone is involved through the entire development process. - Do you want to join an innovative team of scientists and engineers who use optimization, machine learning and Gen-AI techniques to deliver the best delivery experience on every Amazon-owned site? - Are you excited by the prospect of analyzing and modeling terabytes of data on the cloud and create state-of-art algorithms to solve real world problems? - Do you like to own end-to-end business problems/metrics and directly impact the same-day delivery service of Amazon? - Do you like to innovate and simplify? If yes, then you may be a great fit to join the Delivery Experience Machine Learning team! Key job responsibilities · Research and implement Optimization, ML and Gen-AI techniques to create scalable and effective models in Delivery Experience (DEX) systems · Design and develop optimization models and reinforcement learning models to improve quality of same-day selections · Apply LLM technology to empower CX features · Establishing scalable, efficient, automated processes for large scale data analysis and causal inference
US, WA, Seattle
Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the next level. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. As a Senior Research Scientist, you will work with a unique and gifted team developing exciting products for consumers and collaborate with cross-functional teams. Our team rewards intellectual curiosity while maintaining a laser-focus in bringing products to market. Competitive candidates are responsive, flexible, and able to succeed within an open, collaborative, entrepreneurial, startup-like environment. At the intersection of both academic and applied research in this product area, you have the opportunity to work together with some of the most talented scientists, engineers, and product managers. Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best.