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Credit: Glynis Condon

Seven Amazon scientists shaping the future of AI

To commemorate International Women’s Day, we spoke to women scientists across a variety of research areas at Amazon.

To commemorate International Women’s Day (IWD), during Women's History Month, we asked scientists across a variety of Amazon research areas about their backgrounds, and the most exciting innovations in their fields. Here’s what they had to say.

Xin Luna Dong, principal scientist

Xin Luna Dong
Xin Luna Dong, principal scientist

Dong is a principal scientist, leading the efforts to develop the Amazon Product Knowledge Graph. Dong received her PhD in computer science, with a focus on data integration, from the University of Washington. The personal information management system in Dong’s dissertation (which won the Best Demo award in Sigmod’ 2005), is a personal knowledge graph developed at least five years before the phrase “knowledge graph” was coined. After graduation, Dong led the development of the Knowledge-based Trust project at Google. Dong has co-authored the book Big Data Integration. She is an ACM Distinguished Member, and has received the VLDB Early Career Research Contribution Award for "advancing the state of the art of knowledge fusion”. Dong was program committee co-chair for Sigmoid 2018, and is program committee co-chair for VLDB 2020. She also serves on the VLDB endowment and PVLDB advisory committees.

Innovations I find exciting

A recent innovation that I’m most excited about is graph neural network (GNN). Unlike recurrent neural networks (RNNs) and convolutional neural networks (CNNs), which focus much more on regular data such as word sequences, 2-D images, and 3-D videos, GNNs allow us to leverage graphs to capture much more complex relationships. These include elements in the graph, represented by nodes in the graph, and their relationships, represented by edges between the nodes. Examples of graphs influenced by GNNs include social networks, world wide web (WWW) topology, knowledge graphs, and molecular graphs. As we build knowledge graphs for products, it is amazing how many different ways we can benefit from GNNs.

Naturally, we can apply GNNs on the knowledge graphs we have built, to discern interesting patterns to find popular artists in the music domain. We also model webpage layouts as graphs, and model customer behaviors as graphs, so GNNs help us extract relevant knowledge and enrich our knowledge graphs. This new technique enables us to be so much more creative in the practice of constructing knowledge graphs, and applying the findings to real-world applications.

Claire Law, senior technical program manager

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Claire Law, senior technical program manager

Law is senior technical program manager on Amazon’s physical retail team, the team behind the Just Walk Out technology used in Amazon Go and Amazon Go Grocery stores. She studied nanotechnology engineering at the University of Waterloo. Early on, she realized that she didn’t enjoy the type of lab work expected from a researcher in material science. She leveraged a university program, and interned as a software developer, marketer, hardware test engineer, project control officer in consulting, and software program manager. These experiences, coupled with work experiences at Microsoft and Research in Motion, led Law to pursue a career in software.

After a stint in Amazon’s international organization, Law joined the physical retail team to work on machine vision initiatives. On this team, Law is able to leverage her experience in cloud computing and knowledge of optics and photography to build new experiences for physical retail.

Innovations I find exciting

We are only now reaching a level where computer vision can solve real-world problems in a meaningful way. While we still need to be creative in where we look for simplifiers, algorithms are able to solve more and more problems every day. Challenges that looked insurmountable just a couple years ago are now part of production systems across the industry. Checkout-free stores seemed like science fiction before Amazon Go was launched, and now customers are loving this effortless shopping experience in the 25 Amazon Go stores, and the new Amazon Go Grocery store we have open today.

Yoelle Maarek, vice president

Yoelle Maarek, vice president of research and science for Alexa Shopping
Yoelle Maarek, vice president of research and science for Alexa Shopping

Maarek is vice president of research and science, Alexa Shopping. Prior to Amazon, Maarek served in engineering and research leadership roles at Yahoo, Google and IBM. Maarek has been regularly serving as program committee (PC) chair and senior PC committee member at leading academic research conferences related to Web search and data mining, such as SIGIR, The Web Conference, and Web Search and Data Mining (WSDM). She is currently serving on the steering committees of WSDM and the Web Conference series.

She is a member of the Technion Board of Governors and was inducted as an ACM Fellow in 2013. Maarek obtained a PhD in computer science from the Technion, Israel in 1989. She holds an engineering degree from the Ecole des Ponts et Chaussées, and a DEA (graduate degree) in computer science from Paris VI university. Maarek completed her PhD at the Technion in Israel and was a visiting student at Columbia University. She played a pioneering role within industry in researching the field of information retrieval, the computer science discipline behind search, in the pre-Web era, and led the launch of Google Suggest, the query auto-completion capability. As such, she jokingly refers to herself as a “search dinosaur”.

Innovations I find exciting

We are on the verge of making ambient computing happen, and Alexa is pioneering this long-awaited revolution. It forces us to revisit all our assumptions across multiple domains. I see this prevalent especially in search and question answering. These are topics close to my heart. I have been following progress in these areas since I got my PhD thirty years ago. The focus on ambient computing is also a unique opportunity for us at Amazon to demonstrate what we mean by customer-obsessed science. As humans are learning to interact with machines, their behavior is evolving and we need to follow suit. It not only challenges scientists to keep inventing on behalf of customers but also forces all of us to remain humble. We are not here to teach customers how to speak to a machine, but rather to do everything in our power to understand, satisfy and predict their needs so as to constantly wow and delight them.

Angeliki Metallinou, applied science manager

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Angeliki Metallinou, applied science manager

Metallinou is an applied science manager within the Amazon Alexa AI Natural Understanding group. She received both her PhD, and master’s degree in electrical engineering from the University of Southern California. Her interests and experience lie in the areas of spoken and natural language understanding, dialogue systems, machine learning, deep learning, affective computing and applications for education and healthcare.

She has published papers in the areas of speech, language, dialogue, artificial intelligence and multimodal human computer interaction at leading science conferences such as Interspeech, the AAAI Conference on Artificial Intelligence, and the Association for Computational Linguistics (ACL), has served as an area chair for Interspeech 2016, and as a reviewer of papers for several science conferences.

Innovations I find exciting

It is exciting to see how new techniques in deep learning continuously push the boundaries of the state of the art in the fields of dialogue and spoken language processing. I’m very interested in advances around unsupervised, semi-supervised and transfer learning, which allow deep learning models to leverage the power of large corpora without relying on costly and time-consuming manual annotations. Pre-trained language models like BERT and GPT-2 and their use in downstream applications are just a few examples. These innovations are particularly relevant for industry applications where scalability is key.

I am also excited about recent literature in deep learning that is allowing us to develop models to perform complex tasks like higher-level reasoning, for example, over the contents of a document or an image or both, as opposed to simpler classification tasks. I’m also excited to see how these methods can have a positive impact on people through their deployment in products, especially in applications of healthcare, accessibility and education.

Priya Ponnapalli, principal deep learning scientist

Priya Ponnapalli
Priya Ponnapalli, principal deep learning scientist

Ponnapalli is a senior manager and principal deep learning scientist within the Amazon ML Solutions Lab, where she leads a global team of data scientists that help AWS customers accelerate their adoption of ML and cloud technologies across industries, from healthcare and finance to sports. As the leader of Amazon ML Solutions Lab’s sports business, Ponnapalli works with customers including National Football League (NFL), Six Nations Rugby, and Formula 1 (F1), just to name a few, to enhance the fan experience and transform sports using ML.

Ponnapalli is also a senior research affiliate at the Genomic Signal Processing Lab at the University of Utah, and a faculty member at Rutgers Business School, where she teaches ML to business leaders, and works to inspire the next generation of leaders. Prior to joining AWS, she co-founded Eigengene, a data-driven personalized medicine startup and has helped companies like Genentech and Roche establish and build data science teams. For her PhD in electrical and computer engineering at the University of Texas at Austin, Ponnapalli defined and demonstrated the higher-order generalized singular value decomposition (HO GSVD), the only framework that can create a single coherent model from multiple two-dimensional datasets by extending the GSVD from two to more than two matrices.

Innovations I find exciting

As an Amazon ML Solutions Lab scientist, I’m most excited about real-world applications of ML across industries. I’m interested in innovations to overcome challenges with small, limited datasets that companies often have to contend with. I’m also intrigued by model interpretability and explainability which are key to earning trust and spurring broad adoption. I’m passionate about making ML accessible to all, so it can be used to solve some of the most important problems we are facing, from fighting climate change to treating cancer.

Ana Pinheiro Privette, senior program manager

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Ana Pinheiro Privette, senior program manager

Ana Pinheiro Privette is a senior program manager with Amazon's Sustainability group. She joined the Sustainability Science and Innovation team in September 2017 as the program lead for the Amazon Sustainability Data Initiative (ASDI), a program that seeks to leverage Amazon’s scale, technology, and infrastructure to help create more global innovation for sustainability. ASDI is a Tech-for-Good project and is a joint effort between Amazon Sustainability and the AWS Open Data team focusing on democratizing access to key data and analytical capabilities to anyone working in the sustainability space.

Privette was trained as an environmental engineer and as an earth sciences researcher at the New University of Lisbon (Portugal) and at MIT. She did her doctoral research work at NASA in the Washington D.C. area and as part of her project, she spent a couple of years running scientific field work sites in Africa to support a NASA international field campaign. After spending most of her career at NASA and NOAA as a scientist, Privette led projects for the White House climate portfolio, including the Obama Climate Data Initiative and the Partnership for Resilience and Preparedness (PREP), both focused on delivering better access and use of US Federal climate data to support decision makers.

Innovations I find exciting

As part of ASDI, I work very closely with AWS customers developing applications in the space of sustainability to understand what challenges they may be experiencing and how we may accelerate sustainability research and innovation by minimizing the cost and time required to acquire and analyze large sustainability datasets. The ASDI currently works with scientific organizations like NOAA, NASA, the UK Met Office and Government of Queensland to identify, host, and deploy key datasets on the AWS Cloud, including weather observations, weather forecasts, climate projection data, satellite imagery, hydrological data, air quality data, and ocean forecast data. These datasets are publicly available to anyone.

In addition, ASDI provides cloud grants to those interested in exploring the use of AWS’ technology and scalable infrastructure to solve big, long-term sustainability challenges with this data. The dual-pronged approach allows sustainability researchers to analyze massive amounts of data in mere minutes, regardless of where they are in the world or how much local storage space or computing capacity they can access.

Nashlie Sephus, manager, applied science

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Nashlie Sephus, applied scientist, Amazon Web Services machine learning team.
Credit: Terrence Wells@PoetWilliamsPhotography

Sephus is an applied scientist on AWS’s artificial intelligence team, focusing on computer vision. In this role, Sephus focuses on the fairness and accuracy of the team’s algorithms. Sephus formerly led the Amazon Visual Search team in Atlanta, which launched visual search for replacement parts on the Amazon Shopping app in June 2018. This technology was a result of former startup Partpic (Atlanta) being acquired by Amazon, for which she was the chief technology officer (CTO). Prior to working at Partpic, she received her PhD in 2014 from the School of Electrical and Computer Engineering at the Georgia Institute of Technology. She received her bachelor’s degree in computer engineering in 2007 from Mississippi State University.

Innovations I find exciting

Since the onset of machine learning and artificial intelligence, neural networks (such as convolutional neural networks (CNNs), and generative adversarial networks (GANs), etc.) and learning algorithms have always excited me. It’s being able to quickly and automatically draw patterns from data, whether it be images, video, or audio at scale, that fascinates me. Since music was my first love (along with karaoke!), music information retrieval has always been a passion of mine. These innovations, when used responsibly and fairly, are able to benefit people in their everyday activities.

Research areas

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We are seeking an Applied Scientist to focus on Robot Navigation. In this role, you'll research and develop advanced navigation systems that enable robots to move reliably and safely through complex, dynamic environments. You'll work across a broad spectrum of navigation approaches—from classical methods to learning-based techniques and foundation models—to build robust solutions for autonomous robot navigation. Key job responsibilities - Develop and implement robust navigation systems that enable reliable autonomous operation in complex, dynamic indoor environments with static and dynamic obstacles - Build simulation-based and on-device evaluation frameworks with comprehensive benchmarks and metrics for systematic comparison of navigation methods - Conduct sim-to-real transfer experiments, analyzing performance gaps and developing techniques to ensure reliable real-world navigation performance - Collaborate with world model, manipulation, and other teams to ensure seamless integration of navigation capabilities into the full robot system - Stay current with the latest advances in robot navigation, spatial reasoning, and related fields, and apply relevant findings to improve system performance - Mentor fellow scientists and engineers while maintaining strong individual technical contributions About the team Fauna Robotics, an Amazon company, is building capable, safe, and genuinely delightful robots for everyday life. Our goal is simple: make robots people actually want to live and interact with in everyday human spaces. We believe that future won’t arrive until building for robotics becomes far more accessible. Today, too much effort is spent reinventing the fundamentals. We’re changing that by developing tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products.
US, WA, Seattle
Pricing is one of the most consequential decisions Amazon makes — and the science behind it needs to be causally rigorous, not just predictive. The P2 Optimization Science (P2OS) team builds the machine learning systems that power Amazon's pricing decisions at scale: demand lift models, customer lifetime value frameworks, and the experimentation infrastructure that validates whether our pricing changes actually work. We're hiring an Applied Scientist to own causal inference at the intersection of ML and pricing experimentation. This role exists because our team has identified a real gap: the methodological bridge between econometric analysis (owned by our economists) and production-scale ML pipelines (owned by our engineers) needs a practitioner who lives in both worlds. You'll build CATE estimation models, design analysis workflows for pricing weblabs, and develop the reusable causal ML infrastructure that the broader team — including non-ML scientists — can rely on. This is not a research role. The bias here is toward shipping production-quality causal pipelines with real downstream business impact. You'll measure success by what changes in LTV estimates, what pricing errors your models help avoid, and whether the economists on your team can actually use what you build. If you're a scientist who wants to work on hard causal identification problems in a high-stakes production environment — and who finds satisfaction in making rigorous methods accessible to a broader team — this role is for you. Key job responsibilities * Build causal ML pipelines for pricing — Design, train, evaluate, and deploy end-to-end causal estimation models for pricing use cases. * Own the science on heterogeneous treatment effects — Be the team SME on causal ML methodology: identification strategies, model selection, evaluation standards, and the tradeoffs between econometric and ML approaches to causal estimation. * Support pricing experiment analysis — Contribute causal analysis methodology to pricing weblab and A/B test post-analysis; build reusable tooling that economists can use without requiring ML expertise * Connect model outputs to business outcomes — Define, before writing code, what business metric each model moves; deliver model evaluation reports framed around pricing errors avoided and LTV estimate changes. * Evaluate and adopt novel techniques — Assess applicability of emerging causal inference methods (synthetic DiD, generalized random forests, causal representation learning) to Amazon's pricing context; write internal methodology proposals for adoption * Write internal documentation and methodology papers — Produce at least one internal write-up per half that connects a causal ML technique to a concrete pricing use case; make pipelines extensible and well-documented so other scientists can build on them. * Collaborate across disciplines — Partner closely with the Sr. Economist on identification strategy and causal assumptions; work with SDE and DE partners on production deployment; align with PMs on experiment design requirements A day in the life As an Applied Scientist on the P2OS team, your work directly shapes the prices customers see on hundreds of millions of Amazon products. In a given workweek, you might: * Investigate an optimization anomaly in simulation and trace it back to a model input gap or an unmodeled market dynamic * Design an offline evaluation framework to benchmark competing optimization approaches before committing to online testing * Collaborate with Sr. Economists on the identification strategy for the model you're building for a pricing lab * Present a science proposal for incorporating a new competitiveness or inventory signal into an optimization system * Work cross-team with the experimentation platform team on randomization design. * Develop and write up a novel scientific finding — preparing a paper or technical report for submission to a top-tier venue such as KDD, NeurIPS, or the ACM Conference on Economics and Computation
IN, KA, Bengaluru
Amazon Ads is a multi-billion dollar global business that delivers advertising experiences across Amazon's owned-and-operated properties (including Prime Video, Twitch, Fire TV, and Amazon.com), third-party publisher networks, and emerging channels like generative AI-powered shopping experiences. As one of the fastest-growing segments of Amazon, we operate at unprecedented scale across desktop, mobile, connected TV, and emerging surfaces. Within Amazon Ads, Traffic Quality is a critical pillar of advertiser trust and marketplace integrity. Our mission is to build advanced capabilities that work at petabyte scale to detect sophisticated invalid traffic (IVT) which includes sophisticated non-human traffic, bot networks, and fraudulent engagement patterns across programmatic advertising. We are on a journey to establish Amazon Ads as an industry leader in traffic quality standards and transparency. Our research agenda focuses on staying ahead of adversarial actors through continuous innovation in detection methodologies, leveraging state-of-the-art techniques in deep learning and generative modeling, user behavior and multi-modal representation learning, anomaly detection, time-series analysis, and sparse labeling methods. We process billions of ad events daily, developing novel algorithms that balance precision and recall while operating under strict latency constraints. Our work directly protects hundreds of millions of dollars in advertiser spend annually while maintaining a seamless user experience. Key job responsibilities As a Data Scientist II in Traffic Quality, you will solve inherently hard problems in advertising fraud detection by applying advanced statistical techniques and machine learning. You'll work on systems that process billions of ad impressions and clicks per day, using Amazon's cloud services including EC2, S3, EMR, Sagemaker, and RedShift. - Define and frame new research problems in fraud detection where neither problem nor solution is well-defined. - Apply new machine learning approaches, models, and algorithms to detect sophisticated invalid traffic. - Apply domain knowledge to perform broad data analysis as a precursor to modeling and build business insights. - Work with unstructured and massive datasets to deliver results. - Produce research reports meeting top-tier external publication standards. - Mentor and develop junior scientists on the team. About the team Here are a few papers published by the team: 1/ [Scaling Generative Pre-training for User Ad Activity Sequences. AdKDD 2023.](https://assets.amazon.science/b7/42/03be071743d5a57cb1656e6caa34/scaling-generative-pre-training-for-user-ad-activity-sequences.pdf) 2/ [SLIDR: Real-time Robot Detection On Online Ads, IAAI 2023, Deployed Highly Innovative Applications of AI Track (AAAI 2023)](https://assets.amazon.science/75/2f/3b7106b143f38f7f4d2806388ace/real-time-detection-of-robotic-traffic-in-online-advertising.pdf) 3/ [Self-supervised Representation Learning Across Sequential and Tabular Features Using Transformers, NeurIPS 2022, First Table Representation Learning Workshop](https://openreview.net/forum?id=wIIJlmr1Dsk)
IN, KA, Bengaluru
The Ads Trust Science team, based in Bangalore, is responsible for ensuring that ads are relevant and is of good quality, leading to higher conversion for the sellers and providing a great experience for the customers. We deal with one of the world’s largest product catalog, handle billions of requests a day with plans to grow it by order of magnitude and use automated systems to validate tens of millions of offers submitted by thousands of merchants in multiple countries and languages. In this role, you will build and develop ML models to address content understanding problems in Ads. These models will rely on a variety of visual and textual features requiring expertise in both domains. These models need to scale to multiple languages and countries. You will collaborate with engineers and other scientists to build, train and deploy these models. As part of these activities, you will develop production level code that enables moderation of millions of ads submitted each day.
PL, Gdansk
Have you ever wondered how we give voice to devices — even when they're offline? The Text-to-Speech on Device team at Amazon builds AI-powered voice models that run locally on hardware with limited resources, serving customers across Alexa, automotive, and accessibility experiences for visually impaired users. We sit at the intersection of speech generation, generative AI, and on-device machine learning, and we're looking for a curious, collaborative Applied Scientist to help us push what's possible. In this role, you will research and develop production-ready speech generation models optimized for constrained environments. You will work across the full model lifecycle — from early experimentation and prototyping through to integration on real devices. If you're excited about solving hard scientific problems that directly improve how millions of people interact with technology, we'd love to hear from you. Key job responsibilities - Design and develop end-to-end machine learning models for on-device speech generation, from early research and experimentation through production-ready deployment. - Research and apply advanced techniques in generative AI, model compression, and knowledge distillation to deliver high-quality voice models within tight hardware constraints. - Propose and validate novel scientific approaches by authoring detailed technical specifications and contributing to peer-reviewed publications when appropriate. - Evaluate model performance rigorously, identify improvement opportunities, and iterate on training and inference pipelines to optimize quality and efficiency. - Collaborate with science and engineering teams across cloud and device platforms to bring speech generation capabilities from research prototypes to integrated product experiences. About the team The Text-to-Speech on Device team builds low-footprint AI models for speech generation that run locally on devices such as Android and FireOS platforms. Our models require significantly less computation than cloud-hosted alternatives, enabling offline voice experiences for Alexa, automotive partners, and accessibility solutions. We work closely with device engineering teams and cloud-based speech science teams to deliver the best possible experience for our customers. Our focus in the coming years is expanding the range of voices and languages we support while continuing to improve naturalness and efficiency on constrained hardware.