Conversational AI

Studies in bias and fairness in natural language processing have primarily examined social biases within a single language and/or across few attributes (e.g. gender, race). However, biases can manifest differently across various languages for individual attributes. As a result, it is critical to examine biases within each language and attribute. Of equal importance is to study how these biases compare across

Neural metrics trained on human evaluations of MT tend to correlate well with human judgments, but their behavior is not fully understood. In this paper, we perform a controlled experiment and compare a baseline metric that has not been trained on human evaluations (Prism) to a trained version of the same metric (Prism+FT). Surprisingly, we find that Prism+FT becomes more robust to machinetranslated references

This study focuses on the evaluation of the Open Question Answering (Open-QA) task, which can directly estimate the factuality of large language models (LLMs). Current automatic evaluation methods have shown limitations, indicating that human evaluation still remains the most reliable approach. We introduce a new task, Evaluating QA Evaluation (QA-Eval) and the corresponding dataset EVOUNA, designed to

Learning from human feedback is a prominent technique to align the output of large language models (LLMs) with human expectations. Reinforcement learning from human feedback (RLHF) leverages human preference signals that are in the form of ranking of response pairs to perform this alignment. However, human preference on LLM outputs can come in much richer forms including natural language, which may provide

Spoken language understanding (SLU) systems often exhibit suboptimal performance in processing atypical speech, typically caused by neurological conditions and motor impairments. Recent advancements in Text-to-Speech (TTS) synthesis-based augmentation for more fair SLU have struggled to accurately capture the unique vocal characteristics of atypical speakers, largely due to insufficient data. To address