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Research Area

Conversational AI

Building software and systems that help people communicate with computers naturally, as if communicating with family and friends.

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  • Kenichi Kumatani
    April 01, 2019
    The idea of using arrays of microphones to improve automatic speech recognition (ASR) is decades old. The acoustic signal generated by a sound source reaches multiple microphones with different time delays. This information can be used to create virtual directivity, emphasizing a sound arriving from a direction of interest and diminishing signals coming from other directions. In voice recognition, one of the more popular methods for doing this is known as “beamforming”.
  • Audio_watermark.gif._CB468320145_.gif
    Animation by Nick Little
    March 28, 2019
    Audio watermarking is the process of adding a distinctive sound pattern — undetectable to the human ear — to an audio signal to make it identifiable to a computer. It’s one of the ways that video sites recognize copyrighted recordings that have been posted illegally. To identify a watermark, a computer usually converts a digital file into an audio signal, which it processes internally.
  • March 21, 2019
    Sentiment analysis is the attempt, computationally, to determine from someone’s words how he or she feels about something. It has a host of applications, in market research, media analysis, customer service, and product recommendation, among other things. Sentiment classifiers are typically machine learning systems, and any given application of sentiment analysis may suffer from a lack of annotated data for training purposes.
  • March 20, 2019
    Although deep neural networks have enabled accurate large-vocabulary speech recognition, training them requires thousands of hours of transcribed data, which is time-consuming and expensive to collect. So Amazon scientists have been investigating techniques that will let Alexa learn with minimal human involvement, techniques that fall in the categories of unsupervised and semi-supervised learning.
  • March 11, 2019
    In experiments involving sound recognition, technique reduces error rate by 15% to 30%.
  • Behnam Hedayatnia
    March 05, 2019
    The 2018 Alexa Prize featured eight student teams from four countries, each of which adopted distinctive approaches to some of the central technical questions in conversational AI. We survey those approaches in a paper we released late last year, and the teams themselves go into even greater detail in the papers they submitted to the latest Alexa Prize Proceedings. Here, we touch on just a few of the teams’ innovations.
GB, MLN, Edinburgh
We’re looking for a Machine Learning Scientist in the Personalization team for our Edinburgh office experienced in generative AI and large models. You will be responsible for developing and disseminating customer-facing personalized recommendation models. This is a hands-on role with global impact working with a team of world-class engineers and scientists across the Edinburgh offices and wider organization. You will lead the design of machine learning models that scale to very large quantities of data, and serve high-scale low-latency recommendations to all customers worldwide. You will embody scientific rigor, designing and executing experiments to demonstrate the technical efficacy and business value of your methods. You will work alongside aRead more