2020 Amazon Research Awards recipients announced

ARA funds nearly twice as many awards as in previous year; 100 award recipients represent 59 universities in 13 countries.

In March 2021, Amazon notified applicants that they were recipients of the 2020 Amazon Research Awards, a program that provides unrestricted funds and AWS Promotional Credits to academic researchers investigating research topics across a number of disciplines.

Today, we’re publicly announcing the 100 award recipients who represent 59 universities in 13 countries. This round, ARA received a record number of submissions and funded nearly twice as many awards as the previous year. Each award is intended to support the work of one to two graduate students or postdoctoral students for one year, under the supervision of a faculty member.

ARA is funding awards under five call for proposals: AI for Information Security, Alexa Fairness in AI, AWS AI, AWS Automated Reasoning, and Robotics. Proposals were reviewed for the quality of their scientific content, their creativity, and their potential to impact both the research community, and society more generally. Theoretical advances, creative new ideas, and practical applications were all considered.

Recipients have access to more than 200 Amazon public datasets, and can utilize AWS AI/ML services and tools through their AWS Promotional Credits. Recipients also are assigned an Amazon research contact who offers consultation and advice along with opportunities to participate in Amazon events and training sessions.

Additionally, Amazon encourages the publication of research results, presentations of research at Amazon offices worldwide, and the release of related code under open-source licenses.

“The 2020 Amazon Research Awards recipients represent a distinguished array of academic researchers who are pursuing research across areas such as ML algorithms and theory, fairness in AI, computer vision, natural language processing, edge computing, and medical research,” said Bratin Saha, vice president of AWS Machine Learning Services. “We are excited by the depth and breadth of their proposals, as well as the opportunity to advance the science through strengthened connections among academic researchers, their institutions, and our research teams.”

“As we enter into this golden age of robotics, we do so with our university partners. Not only are they shaping what is possible in robotics, they are inspiring many next- generation roboticists with their incredible creations and front-line teachings,” said Tye Brady, chief technologist for Amazon Robotics. “Our grant recipients are not only pursuing cutting-edge research that will benefit society, but perhaps more importantly are helping students from across the globe pursue a career in science and engineering.”

ARA funds proposals up to four times a year in a variety of research areas. Applicants are encouraged to visit the ARA call for proposals page for more information or send an email to be notified of future open calls.

Below is the list of 2020 award recipients, presented in alphabetical order.

Recipient

University

Research title

Vikram Adve

University of Illinois Urbana-Champaign

Extending the LLVM compiler infrastructure for tensor architectures

Pulkit Agrawal

Massachusetts Institute of Technology

A framework for multi-step planning for manipulating rigid objects

Ron Alterovitz

University of North Carolina at Chapel Hill

Cloud-based motion planning: an enabling technology for next-generation autonomous robots

Jimmy Ba

University of Toronto

Model-based reinforcement learning with causal world models

Saurabh Bagchi

Purdue University—West Lafayette

Content and contention-aware approximate streaming video analytics for edge devices

David Baker Effendi

Stellenbosch University

Dataflow analysis using code property graphs, graph databases and synchronized pushdown systems

Sivaraman Balakrishnan

Carnegie Mellon University

Foundations of robust machine learning: from principled approaches to practice

Elias Bareinboim

Columbia University

Off-policy evaluation through causal modeling

Clark Barrett

Stanford University

Model-based testing of SMT solvers

Lars Birkedal

Aarhus University

Modular reasoning about distributed systems: higher-order distributed separation logic

David Blei

Columbia University

New directions in observational causal inference

Eric Bodden

Paderborn University

HybridCG — dynamically-enriched call-Graph generation of Java enterprise applications

Legand Burge

Howard University

Voice-FAQ: artificial intelligence for triaging cognitive decline through modeling vocal prosody and facial expressions

James Caverlee

Texas A&M University, College Station

Fairness in recommendation without demographics

Changyou Chen

University at Buffalo

Scaling up human-action analysis systems

Danqi Chen

Princeton University

Building broad-coverage, structured dense knowledge bases for natural language processing tasks

Helen Chen

University of Waterloo

Optimizing pretrained clinical embeddings for automatic COVID-related ICD coding

Yiran Chen

Duke University

Privacy-preserving representation learning on graphs — a mutual information perspective

Margarita Chli

ETH Zurich

Vision-based emergency landing in urban environments using reinforcement learning and deep learning

Kyunghyun Cho

New York University

Independently controllable attributes for controllable neural text generation

Carlo Ciliberto

University College London

Optimal transport for meta-learning

Loris D’Antoni

University of Wisconsin–Madison

Correct-by-construction IAM policies

David Danks

Carnegie Mellon University

An integrated framework for understanding human-AI hybrid decision-making

Suhas Diggavi

University of California, Los Angeles

Compressed private and secure distributed edge learning

Greg Durrett

University of Texas At Austin

Making conditional text generation fair and factual

Sergio Escalera

Universitat de Barcelona and Computer Vision Center

Portable virtual try-on for smart devices

Jan Faigl

Czech Technical University in Prague

Communication maps building in subterranean environments

Pietro Ferrara

Ca’ Foscari University of Venice

IAM access control policies verification and inference

Katerina Fragkiadaki

Carnegie Mellon University

Generalizing manipulation across objects, configurations and views using a visually-grounded library of behaviors

Guillermo Gallego

Technical University of Berlin

Online in-hand object tracking and grasp failure detection with an event-based camera

Grace Gao

Stanford University

Trustworthy autonomous vehicle localization using a joint model-driven and data-driven approach

Stephanie Gil

Harvard University

Enabling the next generation of coordinated robots: scalable real-time decision making

Luca Giuggioli

University of Bristol

Multi-robot online exploration in extreme unbounded environments through adaptive socio-spatial ordering

Jorge Goncalves

University of Melbourne

Integrated qualification test framework to measure crowd worker quality and assign or recommend heterogeneous tasks

Ananth Grama

Purdue University—West Lafayette

Scaling causal inference to explainable clinical recommendations

Grace Gu

University of California, Berkeley

Surrogate machine learning model and quasi-static simulation of pneumatically actuated robotic devices

Ronghui Gu

Columbia University

Microverification of the Linux KVM hypervisor: proving VM confidentiality and integrity

Aarti Gupta

Princeton University

Learning abstract specifications from distributed program implementations

Saurabh Gupta

University of Illinois Urbana-Champaign

Self-supervised discovery of object states and transitions from unlabeled videos

Daniel Harabor

Monash University

Anytime constraint-based multi-agent pathfinding

Hynek Hermansky

Johns Hopkins University

Multistream lifelong federated learning for machine recognition of speech

Bin Hu

University of Illinois Urbana-Champaign

Provably robust adversarial reinforcement learning for sequential decision making in safety-critical environments

Lifu Huang

Virginia Tech

Event-centric temporal and causal knowledge acquisition and generalization for natural language understanding

Dinesh Jayaraman

University of Pennsylvania

Learning modular dynamics models for plug-and-play visual control

Sven Koenig

University of Southern California

Improving planning and plan execution for warehouse automation

Laura Kovacs

TU Wien

FOREST: first-order reasoning for ensuring system security

Arun Kumar

University of California, San Diego

Improving automated feature type inference for AutoML on tabular data

Himabindu Lakkaraju

Harvard University

Towards reliable and robust model explanations

Kevin Leyton-Brown

University of British Columbia

Automated machine learning for tabular datasets using hyperband embedded reinforcement learning

Bo Li

University of Illinois Urbana-Champaign

Machine learning evaluation as a service for robustness, fairness, and privacy utilities

Ke Li

University of Exeter

Many hands make work light: multi-task deep semantic learning for testing web application firewalls

Zhiqiang Lin

Ohio State University

Type-aware recovery of symbol names in binary code: a machine learning based approach

Jeffrey Liu

Massachusetts Institute of Technology

Integrating the low altitude disaster imagery (LADI) dataset into the MIT Beaver Works curriculum

Michael Mahoney

University of California, Berkeley

Systematic methods for efficient inference and training of neural networks

Radu Marculescu

University of Texas

New directions for 3D object detection: distributed inference on edge devices using knowledge distillation

Ruben Martins

Carnegie Mellon University

Improving performance and trust of MaxSAT solvers

Jiri Matas

Czech Technical University in Prague

Training neural networks on non-differentiable losses

Michael Milford

Queensland University of Technology

Complementarity-aware multi-process fusion for long term localization

Heather Miller

Carnegie Mellon University

Directed automated explicit-state model checking for distributed applications

Ndapa Nakashole

University of California, San Diego

Learning representations for voice-based conversational agents for older adults

Shrikanth Narayanan

University of Southern California

Toward inclusive human-AI conversational experiences for children

Lerrel Pinto

New York University

Learning to manipulate deformable objects through robust simulations

Ravi Ramamoorthi

University of California, San Diego

Sparse multi-view object acquisition using learned volumetric representations

Philip Resnik

University of Maryland, College Park

Advanced topic modeling to support the understanding of COVID-19 and its effects

Daniela Rus

Massachusetts Institute of Technology

Learning to plan through imagined self-play for multi-agent system

Supreeth Shashikumar

University of California, San Diego

Privacy preserving continual learning with applications to critical care

Robert Shepherd

Cornell University

Enduring and adaptive robots via electrochemical blood

Cong Shi

University of Michigan, Ann Arbor

Machine learning for personalized assortment optimization

Florian Shkurti

University of Toronto

Generating physically realizable adversarial driving scenarios via differentiable physics and rendering simulators

Abhinav Shrivastava

University of Maryland, College Park

The pursuit of knowledge: discovering and localizing new concepts using dual memory

Roland Siegwart

ETH Zurich

Safe self-calibration of hybrid aerial vehicles

Sameer Singh

University of California, Irvine

Detecting and fixing vulnerabilities in NLP models via semantic perturbations and tracing data influence

Noah Smith

University of Washington - Seattle

Language model customization

Mahdi Soltanolkotabi

University of Southern California

Artificial intelligence for fast and portable medical imaging (with limited training data)

Seung Woo Son

University of Massachusetts Lowell

Reliable and accurate anomaly detection in edge nodes using sparsity profile

Dawn Song

University of California, Berkeley

Knowledge-enhanced cyber threat hunting

Dezhen Song

Texas A&M University, College Station

Optoacoustic material and structure pretouch sensing at robot fingertip

Shuran Song

Columbia University

Dexterity through diversity:learning a generalizable grasping policy for diverse end-effectors

Yizhou Sun

University of California, Los Angeles

Accelerating graph neural network training

Russ Tedrake

Massachusetts Institute of Technology

Intuitive physics for manipulation

James Tompkin

Brown University

Real-time multi-camera fusion for unoccluded VR robot teleoperation

Emina Torlak

University of Washington - Seattle

Automated verification of JIT compilers for BPF

Marynel Vazquez

Yale University

Evaluating social robot navigation via online human-driven simulations

Nisheeth Vishnoi

Yale University

Fair and error-resilient algorithms for AI and ML

Gang Wang

University of Illinois at Urbana–Champaign

Combating concept drift in security applications via proactive data synthesis

Hao Wang

Rutgers University-New Brunswick

Structured domain adaptation with applications to personalization and forecasting

James Wang

Pennsylvania State University

Affective and social interaction between human and intelligent machine

Gloria Washington

Howard University

Towards identification of uncomfortable speech in conversations

Chuan Wu

The University of Hong Kong

Compilation optimization in distributed DNN training: joining OP and tensor fusion/partition

Eugene Wu

Columbia University

Human-in-the-loop data debugging for ML-oriented analytics

Jiajun Wu

Stanford University

Implicit dynamic scene representation learning for robotics

Ming-Ru Wu

Dana-Farber Cancer Institute

From bench to clinic – machine-learning based cancer immunotherapy design

Diyi Yang

Georgia Institute of Technology

Abstractive conversation summarization at scale

Sixian You

Massachusetts Institute of Technology

AI-driven label-free histology for cancer diagnosis

Jingjin Yu

Rutgers University-New Brunswick

Pushing the limits of efficient and optimal multi-agent path finding through exploring space utilization optimization and adaptive planning horizon heuristics

Rui Zhang

Pennsylvania State University

Building robust conversational question answering systems over databases of tabular data

Yu Zhang

University of South Florida

Design of an automated advanced air mobility flight planning system (AAFPS)

Yuke Zhu

University of Texas at Austin

Learning implicit shape affordance for grasping and manipulation

Marinka Zitnik

Harvard University

Actionable graph learning for finding cures for emerging diseases

James Zou

Stanford University

How to make AI forget you? Efficiently removing individuals’ data from machine learning models

Related content

US, CA, Sunnyvale
Come join the Device connectivity team in building the next generation of innovative wireless solution that create a magical experience on our products and services. We actively engage in strategic initiatives, foster partnerships with industry and academia, leverage foundational artificial intelligence and large language models to stay at the forefront of the technological advancements. We are seeking an experienced Applied Science Manager to lead and grow a team of applied scientists who are pushing the boundaries of AI/ML in wireless connectivity and sensing. In this role, you will combine deep technical expertise with strong people leadership to drive scientific innovation that directly impacts millions of customers worldwide. Key job responsibilities As a Applied Science Manager in the team, you will: Build, mentor, and develop a high-performing team of applied scientists, setting the technical bar through code reviews, design reviews, and hands-on contributions while fostering a culture of scientific excellence, innovation, and operational rigor. Define and drive the AI/ML science roadmap for wireless solutions by developing a deep understanding of Amazon's Devices and Services offerings, translating complex business problems into well-defined scientific challenges, identifying high-risk and high-impact technical directions, and guiding your team to deliver them from conception through production. Collaborate cross-functionally with engineering, product, and business partners to drive ML development from research through optimization and onto production devices, aligning science investments with product goals while meeting on-device performance, latency, and resource constraints. Balance exploratory research with production delivery timelines, ensuring the team maintains scientific rigor while meeting business commitments. Represent the team's AI innovations to both internal leadership and the external scientific community through leadership reviews, publications, patents, and conference presentations, providing clear articulation of science strategy, progress, and impact. About the team About the team Device Connectivity team is empowering possibilities through wireless innovation on our devices and through services, our vision is to design and develop transformative products and services that consistently exceed our customers' expectations.
US, WA, Bellevue
What does it take to build a foundation model that can forecast demand for hundreds of millions of products — including ones that have never been sold before? At Amazon, our Demand Forecasting team is tackling one of the most ambitious challenges in applied time series research: building large-scale foundation models that generalize across an enormous and diverse catalog of products, geographies, and business contexts. This is not incremental modeling work. We are redefining what's possible in demand forecasting. Our team operates at a scale that is unmatched in industry. We run experiments across millions of products simultaneously, pushing the boundaries of what foundation models can learn from vast, heterogeneous time series data. We are also exploring novel data generation techniques that augment our already unprecedented dataset — opening new frontiers in model generalization and forecasting for products with limited or no sales history. The models you build here will ship to production and directly influence hundreds of millions of dollars in automated inventory decisions every week, labor plans for tens of thousands of employees, and Amazon's financial outlook. Beyond operational impact, this team contributes to the broader scientific community and advances the state of the art in time series foundation models. If you are a scientist who wants to work at the frontier of time series research, at a scale no academic lab or startup can match, and see your work deployed to real-world impact — this is the team for you. Key job responsibilities - Design and run rigorous experiments at scale to evaluate and improve foundation model performance across hundreds of millions of products, geographies, and business verticals - Lead the end-to-end lifecycle of forecasting models — from research and experimentation through production launch — including defining success metrics, obtaining stakeholder sign-off, and managing rollout - Conduct online and offline labs to measure the real-world impact of forecast improvements beyond accuracy, including downstream supply chain, inventory, and financial outcomes - Develop and deploy production-grade deep learning and statistical models using Python, Scala, SQL, and related tools - Perform large-scale exploratory data analysis to uncover patterns, identify opportunities, and inform model development - Translate complex research findings into clear insights and recommendations for technical and non-technical stakeholders at all levels - Contribute to Amazon's scientific community and the broader research field through collaboration and publication in top-tier venues A day in the life No two days look the same, but most will involve some combination of deep technical work, cross-functional collaboration, and scientific thinking at a scale you won't find anywhere else. You might start the morning reviewing the results of an experiment running across hundreds of millions of products — analyzing whether a new foundation model variant is improving generalization on cold-start items, or whether a novel data generation approach is meaningfully shifting forecast quality. You'll dig into the numbers, form a hypothesis, and design the next iteration. Later in the day, you could be in a stakeholder review, walking business and engineering partners through a set of launch metrics — explaining not just forecast accuracy, but the downstream supply chain and financial impact your model is driving. Getting a model to production at Amazon requires rigor: you'll define success criteria, run online and offline labs to validate real-world impact, and build the case for sign-off across technical and business stakeholders. You'll write code — Python, Scala, SQL — to process and analyze data at a scale most scientists never encounter. You'll collaborate closely with scientists, engineers, and business teams, and contribute to research that has a real chance of being published and advancing the field. The work is hard, the problems are unsolved, and the impact is immediate. If you want to do research that ships — this is where you do it. About the team The Demand Forecasting team sits at the heart of Amazon's supply chain, building the science that determines what products are available, when, and at what cost — for hundreds of millions of customers around the world. Our mission is to push the frontier of what's possible in large-scale time series forecasting, and to deploy that science where it creates real, measurable impact. We are a team of scientists who care deeply about both research rigor and real-world outcomes. We don't just publish — we ship. And we don't just ship — we measure, iterate, and raise the bar. Our work spans the full lifecycle: from foundational research and large-scale experimentation to production deployment and downstream impact measurement across supply chain, inventory, and financial planning.
IN, KA, Bengaluru
Alexa+ is the world’s best Generative AI powered personal assistant / agent for consumers, and is becoming the conversational AI interface for Amazon services with the launch of Alexa for Shopping on Amazon.com and Amazon mobile app. At Alexa Ads, we are creating industry's first and most advanced Agentic Advertising products to drive Agentic Commerce. We are seeking an Applied Scientist to join our newly expanding team in India focused on Alexa Agentic/Conversational Ads and Personalization. In this role, you will build machine learning models that seamlessly and naturally integrate relevant advertising into the Alexa experience while deeply personalizing user interactions. You will work closely with other scientists, engineers, and product managers to take models from conception to production. Key job responsibilities - Design, develop, and evaluate innovative machine learning and deep learning models for natural language processing (NLP), recommendation systems, and personalization. - Conduct hands-on data analysis and build scalable ML pipelines. - Design and run A/B experiments to measure the impact of new models on customer experience and ad performance. - Collaborate with software development engineers to deploy models into high-scale, real-time production environments. About the team We are building a new science team in Bangalore to solve some of the most impactful problems in computational advertising. This isn't about tweaking existing models as we are rethinking how ads are ranked, priced, and personalized across voice-first and screen-first surfaces. These are problems that don't have textbook solutions. Key points to note about the team: 🧪 Greenfield team - you are not joining a mature org with rigid processes. You will shape the science roadmap, pick the problems, and define the culture from day one. 📈 Direct business impact — your models directly drive revenue. No yearly cycles to see if your work matters. 🌏 Global scope, local autonomy — collaborate with scientists and engineers across Seattle, Sunnyvale, and Bangalore, but own your problem space end-to-end. 🎓 Ship AND Publish: We encourage top-tier publications (NeurIPS, ACL, EMNLP, KDD, ICML, WWW) while ensuring your research hits production.
US, WA, Seattle
Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the extreme. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best.
US, CA, Sunnyvale
We are seeking an Applied Scientist to focus on Robotics Spatial Intelligence and Semantic Understanding. In this role, you'll research and build advanced semantic and world understanding algorithms that enable robots to observe, understand, and reason about complex and dynamic home environments. You'll work across a broad spectrum of 3D perception, contextual understanding, and world modeling approaches to build robust solutions that support autonomous decision making, task planning, navigation, and manipulation. Key job responsibilities - Develop and implement robust World Understanding and Modeling algorithms for a domestic robot. - Build simulation-based and on-robot evaluation frameworks with comprehensive benchmarks and metrics for systematic evaluation of Our Spatial Intelligence stack. - Conduct sim-to-real transfer experiments, analyzing performance gaps and developing techniques to ensure reliable real-world performance. - Collaborate with navigation, manipulation, and other teams to ensure seamless integration of World Understanding capabilities. - Stay current with the latest advances in World Modeling, Spatial Reasoning, and related fields and apply relevant findings to improve system performance About the team Fauna Robotics, an Amazon company, is building capable, safe, and genuinely delightful robots for everyday life. Our goal is simple: make robots people actually want to live and interact with in everyday human spaces. We believe that future won’t arrive until building for robotics becomes far more accessible. Today, too much effort is spent reinventing the fundamentals. We’re changing that by developing tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products. Our work spans the full stack: mechanical design, control systems, dynamic modeling, and intelligent software. The focus is not just functionality, but experience. We’re building robots that feel responsive, expressive, and genuinely useful. At Fauna, you’ll work at the frontier of this space, helping define how robots move, manipulate, and interact with people in natural environments. It’s an opportunity to solve hard problems across hardware and software with a team focused on making robotics accessible and joyful to build. If you care about making robotics real for everyone and building systems that are as delightful as they are capable, we’re interested in hearing from you.
US, WA, Seattle
Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! We're looking for a Research Scientist with a background in developing simulations for traffic management algorithms, including expert knowledge in strategic deconfliction, tactical deconfliction, or detect-and-avoid systems. Managing a large number of concurrent autonomous drone flights that share airspace with other autonomous or manned aircraft is a challenging problem. Be part of the team building simulation tools and algorithms to solve this at scale. This role will contribute to a portfolio of simulation tools managing concurrent airspace traffic for aviation systems. This will include developing new methodologies in the areas of conflict detection and resolution, as well as developing related software systems that will be used in operation to enable package delivery at scale. The ideal candidate is comfortable with risk-taking and ambiguity and able to build consensus on critical, controversial technical decisions. If you enjoy the process of solving real-world problems that haven’t been solved at scale anywhere before, Prime Air is right for you. Along the way, we guarantee you’ll get opportunities to be a disruptor, prolific innovator, and a reputed problem solver and directly impact Amazon’s customers worldwide. Key job responsibilities The primary focus of this role will be on modeling traffic management frameworks that use a layered conflict detection and resolution strategy to ensure safe and efficient flight operations. This will include developing fundamental simulation infrastructure code, including discrete event simulation tooling. In addition, it will involve developing expert knowledge of the layers of mitigation and conducting in-depth scientific research on alternative solutions for conflict resolution. The candidate will contribute to significant and impactful systems that will provide value for Amazon customers and will drive these projects from the concept stage through development. This role will include substantial software development in prototyping and production environments.
US, WA, Seattle
Applied Scientists in AWS Automated Reasoning are dedicated to making AWS the best computing service in the world for customers who require advanced and rigorous solutions for automated reasoning, privacy, and sovereignty. Key job responsibilities The successful candidate will: - Solve large or significantly complex problems that require deep knowledge and understanding of your domain and scientific innovation. - Own strategic problem solving, and take the lead on the design, implementation, and delivery for solutions that have a long-term quantifiable impact. - Provide cross-organizational technical influence, increasing productivity and effectiveness by sharing your deep knowledge and experience. - Develop strategic plans to identify fundamentally new solutions for business problems. - Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues. A day in the life This is a unique and rare opportunity to get in early on a fast-growing segment of AWS and help shape the technology, product and the business. You will have a chance to utilize your deep technical experience within a fast moving, start-up environment and make a large business and customer impact. About the team Diverse Experiences Amazon Automated Reasoning values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why Amazon Automated Reasoning? At Amazon, automated reasoning is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for automated reasoning across all of Amazon's products and services. We offer talented automated reasoning professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Automated Reasoning, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest automated reasoning challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
US, WA, Seattle
Applied Scientists in AWS Automated Reasoning are dedicated to making AWS the best computing service in the world for customers who require advanced and rigorous solutions for automated reasoning, privacy, and sovereignty. Key job responsibilities The successful candidate will: - Solve large or significantly complex problems that require deep knowledge and understanding of your domain and scientific innovation. - Own strategic problem solving, and take the lead on the design, implementation, and delivery for solutions that have a long-term quantifiable impact. - Provide cross-organizational technical influence, increasing productivity and effectiveness by sharing your deep knowledge and experience. - Develop strategic plans to identify fundamentally new solutions for business problems. - Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues. A day in the life This is a unique and rare opportunity to get in early on a fast-growing segment of AWS and help shape the technology, product and the business. You will have a chance to utilize your deep technical experience within a fast moving, start-up environment and make a large business and customer impact. About the team Diverse Experiences Amazon Automated Reasoning values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why Amazon Automated Reasoning? At Amazon, automated reasoning is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for automated reasoning across all of Amazon's products and services. We offer talented automated reasoning professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Automated Reasoning, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest automated reasoning challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
IL, Tel Aviv
Come join the AWS Agentic AI science team in building the next generation models for intelligent automation. AWS, the world-leading provider of cloud services, has fostered the creation and growth of countless new businesses, and is a positive force for good. Our customers bring problems that will give Applied Scientists like you endless opportunities to see your research have a positive and immediate impact in the world. You will have the opportunity to partner with technology and business teams to solve real-world problems, have access to virtually endless data and computational resources, and to world-class engineers and developers that can help bring your ideas into the world. As part of the team, we expect that you will develop innovative solutions to hard problems, and publish your findings at peer reviewed conferences and workshops. We are looking for world class researchers with experience in one or more of the following areas - autonomous agents, API orchestration, Planning, large multimodal models (especially vision-language models), reinforcement learning (RL) and sequential decision making.
US, WA, Seattle
Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. Amazon's advertising portfolio helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Millions of advertisers rely on Amazon's self-service support experience to resolve issues, unblock campaigns, and grow their business. Our Support Agents team is building the science behind intelligent, conversational support — systems that understand advertiser intent, retrieve the right knowledge, generate accurate answers, and know when to escalate. We serve ~2M monthly active advertisers across dozens of locales and languages, and every percentage point of improvement in resolution quality translates directly into advertiser success and retention. We are seeking an Applied Scientist who is passionate about building evaluation science, NLP systems, and quality measurement at scale. You will define how we measure "good" — designing LLM-as-a-judge evaluation pipelines, developing our next-generation Issue Resolution Rate (IRR) metrics, and closing the quality gap between English and non-English markets. Your work will directly shape what ships to advertisers and what leadership uses to assess the health of our support experience. Key job responsibilities 1. Enhance support agent capabilities across the broad suite of Amazon Advertising products — expanding coverage, depth of resolution, and advertiser task completion across Sponsored Products, Sponsored Brands, DSP, AMC, and more 2. Design and own the evaluation framework for agent quality — including automated LLM-based scoring of answer correctness, confidence calibration, and conversation-level resolution signals 3. Develop novel metrics that capture whether advertisers actually got the help they needed (beyond surface-level deflection rates) 4. Build and improve retrieval and generation models that power real-time advertiser interactions under strict latency SLAs 5. Drive multilingual science — improve non-English resolution rates through cross-lingual retrieval, translation quality modeling, and locale-aware evaluation 6. Partner with product, engineering, and business teams to productize research and inform roadmap decisions with data A day in the life You might start the morning reviewing overnight evaluation results from your LLM-as-a-judge pipeline, then jump into a whiteboard session designing a new resolution metric that captures whether advertisers actually unblocked their campaign. After lunch you're running offline experiments on a cross-lingual retrieval model to close the quality gap for non-English markets, and by end of day you're syncing with engineering on latency trade-offs for next week's A/B test. The constant: your science directly changes the experience millions of advertisers have when they need help. About the team This role sits within Amazon Advertising's broader Agentic Intelligence organization — a community of multiple Applied Science and Engineering teams building the next generation of AI-powered experiences for advertisers. You'll have access to Principal Engineers and Principal Applied Scientists to pressure-test ideas and elevate your work. What makes this team unique is the balance: you'll drive product-facing science through customer support agents that touch millions of advertisers, while also influencing and collaborating with a core AI infrastructure team within Amazon. The team is cross-functional — scientists and engineers work shoulder-to-shoulder, from problem framing through production deployment.