blueswarm image.png
Swarm robotics involves scores of individual mobile robots that mimic the collective behavior demonstrated by animals. Certain robots, like the Bluebot pictured here, perform some of the same behaviors as a school of fish, such as aggregation, dispersion, and searching.
Courtesy of Radhika Nagpal, Harvard University

Schooling robots to behave like fish

Radhika Nagpal has created robots that can build towers without anyone in charge. Now she’s turned her focus to fulfillment center robots.

When Radhika Nagpal was starting graduate school in 1994, she and her future husband went snorkeling in the Caribbean. Nagpal, who grew up in a landlocked region of India, had never swum in the ocean before. It blew her away.

“The reef was super healthy and colorful, like being in a National Geographic television show,” she recalled. “As soon as I put my face in the water, this whole swarm of fish came towards me and then swerved to the right.”

Meet the Blueswarm
Blueswarm comprises seven identical miniature Bluebots that combine autonomous 3D multi-fin locomotion with 3D camera-based visual perception.

The fish fascinated her. As she watched, large schools of fish would suddenly stop or switch direction as if they were guided by a single mind. A series of questions occurred to her. How did they communicate with one another? What rules — think of them as algorithms — produced such complex group behaviors? What environmental prompts triggered their actions? And most importantly, what made collectives so much smarter and more successful than their individual members?

Radhika Nagpal is a professor of computer science at Harvard University’s Wyss Institute for Biologically Inspired Engineering and an Amazon Scholar
Radhika Nagpal is a professor of computer science at Harvard University’s Wyss Institute for Biologically Inspired Engineering and an Amazon Scholar.

Since then, Nagpal, a professor of computer science at Harvard University’s Wyss Institute for Biologically Inspired Engineering and an Amazon Scholar, has gone on to build swarming robots. Swarm robotics involves scores of individual mobile robots that mimic the collective behavior demonstrated by animals, e.g. how flocks of birds or schools of fish move together to achieve some end. The robots act as if they, too, were guided by a single mind, or, more precisely, a single computer. Yet they are not.

Instead, they follow a relatively simple set of behavioral rules. Without any external orders or directions, Nagpal’s swarms organize themselves to carry out surprisingly complex tasks, like spontaneously synchronizing their behavior, creating patterns, and even building a tower.

More recently, her lab developed swimming robots that performed some of the same behaviors as a school of fish, such as aggregation, dispersion, and searching. All without a leader.

Nagpal’s work demonstrates both how far we have come in creating self-organizing robot swarms that can perform tasks — and how far we still must go to emulate the complex tapestries woven by nature. It is a gap that Nagpal hopes to close by uncovering the secrets of swarm intelligence to make swarm robots far more useful.

Amorphous computing

The Caribbean fish sparked Nagpal’s imagination because she was already interested in distributed computing, where multiple computers collaborate to solve problems or transfer information without any single computer running the show. At MIT, where she had begun her PhD program, she was drawn to an offshoot of the field called amorphous computing. It investigates how limited, unreliable individuals — from cells to ants to fish — organize themselves to perform often complex tasks consistently without any hierarchies.

Amorphous computing was “hardware agnostic.” This meant that it sought rules that guided this behavior in both living organisms and computer systems. It asked, for example, how identical cells in an embryo form all the organs of an animal, how ants find the most direct route to food, or how fish coordinate their movements. By studying nature, these computer scientists hoped to build computer networks that operated on the same principles.

I got excited about how nature makes these complicated, distributed, mobile networks. Those multi-robot systems became a new direction of my research
Radhika Nagpal

After completing her doctoral work on self-folding materials inspired by how cells form tissues, Nagpal began teaching at Harvard. While there, she was visited by her friend James McLurkin, a pioneer in swarm robotics at MIT and iRobot.

“James is the one that got me into robot swarms by introducing me to all the things that ant and termite colonies do,” Nagpal said. “I got excited about how nature makes these complicated, distributed, mobile networks. James was developing that used similar principles to move around and work together. Those multi-robot systems became a new direction of my research.”

She was particularly taken by Namibian termites, which build large-scale nest mounds with multiple chambers and complex ventilation systems, often as high as 8 feet tall.

“As far as we know, there isn’t a blueprint or an a priori distribution between who’s doing the building and who is not. We know the queen does not set the agenda,” she explained. “These colonies start with hundreds of termites and expand their structure as they grow.”

The question fascinated her. “I have no idea how that works,” she said. “I mean, how do you create systems that are so adaptive?”

Finding the rules

Researchers have spent decades answering that question. One way, they found, is to act locally. Take, for example, a flock of geese at a pond. If one or two birds on the outside of the flock see a predator, they grow agitated and fly off, alerting the next nearest birds. The message percolates through flock. Once a certain number of birds have “voted” to fly off, the rest follow without any hesitation. They are not following a leader, only reacting only to the birds next to them.

How dynamic circle formation works

The same type of local behaviors could be used to make driverless vehicles safer. An autonomous vehicle, Nagpal explains, does not have to reason about all the other cars on the road, only the ones around it. By focusing on nearby vehicles, these distributed systems use less processing power without losing the ability to react to changes very quickly.

Such systems are highly scalable. “Instead of having to reason about everybody, your car only has to reason about its five neighbors,” Nagpal said. “I can make the system very large, but each individual’s reasoning space remains constant. That’s a traditional notion of scalable —the amount of processing per vehicle stays constant, but we’re allowed to increase the size of the system.”

Another key to swarm behavior involves embodied intelligence, the idea that brains interact with the world through bodies that can see, hear, touch, smell, and taste. This is a type of intelligence, too, Nagpal argues.

It’s almost like each individual fish acts like a distributed sensor. Instead of me doing all the work, somebody on the left can say, ‘Hey, I saw something.’ When the group divides the labor so that some of us look out for predators while the rest of us eat, it costs less in terms of energy and resources.
Radhika Nagpal

“When you think of an ant, there is not a concentrated set of neurons there,” she said, referring to the ant’s 20-microgram brain. “Instead, there is a huge amount of awareness in the body itself. I may wonder how an ant solves a problem, but I have to realize that somehow having a physical body full of sensors makes that easier. We do not really understand how to think about that still.”

Local actions, scalable behavior, and embodied intelligence are among the factors that make swarms successful. In fact, researchers have shown that the larger a school of fish, the more successful it is at evading predators, finding food, and not getting lost.

“It’s almost like each individual fish acts like a distributed sensor,” Nagpal said. “Instead of me doing all the work, somebody on the left can say, ‘Hey, I saw something.’ When the group divides the labor so that some of us look out for predators while the rest of us eat, it costs less in terms of energy and resources than trying to eat and look out for predators all by yourself.

“What’s really interesting about large insect colonies and fish schools is that they do really complicated things in a decentralized way, whereas people have a tendency to build hierarchies as soon as we have to work together,” she continued. “There is a cost to that, and if we try to do that with that with robots, we replicate the whole management structure and cost of a hierarchy.”

So Nagpal set out to build robots swarms that worked without top-down organization.

Animal behavior

A typical process in Nagpal’s group starts by identifying an interesting natural behavior and trying to discover the rules that generate those actions. Sometimes, they are surprisingly simple.

Take, for example, some behaviors exhibited by Nagpal’s colony of 1,000 interactive robots, each the size of quarter and each communicating with its nearest neighbors wirelessly. The robots will self-assemble into a simple line with a repeating color pattern based on only two rules: a motion rule that allows them to move around any stationary robots, and a pattern rule that tells them to take on the color of their two nearest neighbors.

Other combinations of simple rules spontaneously synchronize the blinking of robot lights, guide migrations, and get the robots to form the letter “K.”

Most impressively, Nagpal and her lab used a behavior found in termites, called stigmergy, to prompt self-organized robot swarms to build a tower. Stigmergy involves leaving a mark on the environment that triggers a specific behavior by another member of the group.

Stigmergy plays a role in how termites build their huge nests. One termite may sense that a spot would make a good place to build, so it puts down its equivalent of a mud brick. When a second termite comes along, the brick triggers it to place its brick there. As the number of bricks increase, the trigger grows stronger and other termites begin building pillars nearby. When they grow high enough, something triggers the termites to begin connecting them with roofs.

“The building environment has become a physical memory of what should happen next,” Nagpal said.

Nagpal used that type of structural memory to prompt her robotic swarm to build a ziggurat tower. The instructions included a motion rule about how to move through the tower and a pattern rule about where to place the blocks. She then built some small, block-carrying robots that built a smaller but no less impressive structure.

Her lab developed a compiler that could generate algorithms that would enable the robots to build specific types of structures — perhaps towers with minarets — by interacting with stigmergic physical memories. One day, algorithm-driven robots could move sandbags to shore up a levee in a hurricane or buttress a collapsed building. They could even monitor coral reefs, underwater infrastructure, and pipelines — if they could swim.

Schooling robofish

From the start, Nagpal wanted to build her own school of robotic fish, but the hardware was simply too clunky to make them practical. That changed with the advent of smartphones, with their low-cost, low-power processors, sensors, and batteries.

In 2018, she got her chance when she received an Amazon Machine Learning Research Award. This allowed her to build Blueswarm, a group of robotic fish that performed tasks like those she observed in the Caribbean years ago.

Each Bluebot is just four inches long, but it packs a small Raspberry Pi computer, two fish-eye cameras, and three blue LED lights. It also has a tail (caudal) fin for thrust, a dorsal fin to move up or down, and side fins (pectoral fins) to turn, stop, or swim backward.

Bluebots do not use Wi-Fi, GPS, or external cameras to communicate their positions without error. Instead, she wants to explore what behaviors are possible relying only on cameras and local perception of one’s mates.

How multi-behavior search works

Researchers, she explained, find it difficult to rely only upon local perception. It has been difficult to tackle fundamental questions, like how does a robot visually detect other members of the swarm, how they parse information, and what happens when one member moves in front of another. Limiting Bluebot sensing to local perception forces Nagpal and her team to think more deeply about what robots really need to know about their neighbors, especially when data is limited and imprecise. 

Bluebots can mimic several fish school behaviors by tracking LED lights on the neighboring fishbots around them. Using 3D cameras and simple algorithms, they estimate distance between lights on neighboring fish. (The closer they appear, the further the fish.)

Nagpal’s seven Bluebots form a circle (called milling) by turning right if there is a robot in front of them. If there is no robot, they turn left. After a few moments, the school will be swimming in a circle, a formation fish use to trap prey.

They can also search for a target flashing red light. First, the school disperses within the tank. When a Bluebot finds the red LED, it begins to flash its lights. This signals the nearest Bluebots to aggregate, followed by the rest. If a single robot had to conduct a similar search by itself, it would take significantly longer.

These behaviors are impressive for robots, but represent a small subset of fish school behaviors. They also take place in a static fish tank populated by only one school of robot fish. To go further, Nagpal wants to improve their sensors and perhaps use machine learning to discover new rules that could be combined to produce the aquatic equivalent of a tower.

In the end, though, Nagpal does not want to build a better fish. Instead, she wants to apply the lessons she has learned to real-world robots. She is doing just that during a sabbatical working at Amazon, which operates the largest fleet of robots — more than 200,000 units — in the world.

Practical uses

Nagpal had little previous experience working in industry, but she jumped at the chance to work with Amazon.

“There are few others with hundreds of robots moving around safely in a facility space,” she said. “And the opportunity to work on algorithms in a deployed system was very exciting."

There are few others [like Amazon] with hundreds of robots moving around safely in a facility space. And the opportunity to work on algorithms in a deployed system was very exciting.
Radhika Nagpal

“The other factor is that Amazon’s robots do a mix of centralized and decentralized decision-making," she continued. "The robots plan their own paths, but they also use the cloud to know more. That lets us ask: Is it better to know everything about all your neighbors all the time? Or is it better to only know about the neighbors that are closer to you?”

Her current focus is on sortation centers, where robots help route packages to shipping stations sorted by ZIP codes. Not surprisingly, robots setting out from multiple points to dozens of different locations require a degree of coordination. Amazon’s robots are already aware of other robots. If they see one, they will choose an alternate route. But what path should they take, Nagpal asks. She wants to make sure those robots are making the most effective possible choices.

Cities already manage this. They limit access to some roads, change speed limits, and add one-way streets. Computer networks do it as well, rerouting traffic when packet delivery slows down.

Some of those concepts, such as one-way travel lanes, also work in sortation centers. They could act as stigmergic signals to guide robot behavior. She also believes there might be a way to create simple swarm behaviors that enable robots to react to advanced data about incoming packages.

Once her sabbatical is over, Nagpal plans to return to the lab. She wants to keep working on her Bluebots, improving their vision, and turning them loose in environments that look more like the coral reef she went snorkeling in 25 years ago.

She is also dreaming of swarms of bigger robots for use in construction or trash collection.

“Maybe we could do what Amazon is doing, but do it outside,” she said. “We could have swarms of robots that actually do some sort of practical task. At Amazon, that task is delivery. But given Boston’s snowstorms, I think shoveling the sidewalks would be nice.”

Research areas

Related content

GB, London
Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows including Amazon Originals and exclusive licensed content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 200 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on. The Insights team is looking for an Applied Scientist for our London office experienced in generative AI and large models. This is a wide impact role working with development teams across the UK, India, and the US. This greenfield project will deliver features that reduce the operational load for internal Prime Video builders and for this, you will need to develop personalized recommendations for their services. You will have strong technical ability, excellent teamwork and communication skills, and a strong motivation to deliver customer value from your research. Our position offers opportunities to grow your technical and non-technical skills and make a global impact immediately. Key job responsibilities - Develop machine learning algorithms for high-scale recommendations problems - Rapidly design, prototype and test many possible hypotheses in a high-ambiguity environment, making use of both quantitative analysis and business judgement - Collaborate with software engineers to integrate successful experimental results into Prime Video wide processes - Communicate results and insights to both technical and non-technical audiences, including through presentations and written reports A day in the life You will lead the design of machine learning models that scale to very large quantities of data across multiple dimensions. You will embody scientific rigor, designing and executing experiments to demonstrate the technical effectiveness and business value of your methods. You will work alongside other scientists and engineering teams to deliver your research into production systems. About the team Our team owns Prime Video observability features for development teams. We consume PBs of data daily which feed into multiple observability features focussed on reducing the customer impact time.
IN, KA, Bengaluru
Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast? Have you wondered where it came from and how much it cost Amazon to deliver it to you? If so, the WW Amazon Logistics, Business Analytics team is for you. We manage the delivery of tens of millions of products every week to Amazon’s customers, achieving on-time delivery in a cost-effective manner. We are looking for an enthusiastic, customer obsessed, Applied Scientist with good analytical skills to help manage projects and operations, implement scheduling solutions, improve metrics, and develop scalable processes and tools. The primary role of an Operations Research Scientist within Amazon is to address business challenges through building a compelling case, and using data to influence change across the organization. This individual will be given responsibility on their first day to own those business challenges and the autonomy to think strategically and make data driven decisions. Decisions and tools made in this role will have significant impact to the customer experience, as it will have a major impact on how the final phase of delivery is done at Amazon. Ideal candidates will be a high potential, strategic and analytic graduate with a PhD in (Operations Research, Statistics, Engineering, and Supply Chain) ready for challenging opportunities in the core of our world class operations space. Great candidates have a history of operations research, and the ability to use data and research to make changes. This role requires robust program management skills and research science skills in order to act on research outcomes. This individual will need to be able to work with a team, but also be comfortable making decisions independently, in what is often times an ambiguous environment. Responsibilities may include: - Develop input and assumptions based preexisting models to estimate the costs and savings opportunities associated with varying levels of network growth and operations - Creating metrics to measure business performance, identify root causes and trends, and prescribe action plans - Managing multiple projects simultaneously - Working with technology teams and product managers to develop new tools and systems to support the growth of the business - Communicating with and supporting various internal stakeholders and external audiences
US, NY, New York
The Measurement Intelligence Science Team (MIST) in the Measurement, Ad Tech, and Data Science (MADS) organization of Amazon Ads serves a centralized role developing solutions for a multitude of performance measurement products. We create solutions which measure the comprehensive impact of their ad spend, including sales impacts both online and offline and across timescales, and provide actionable insights that enable our advertisers to optimize their media portfolios. We leverage a host of scientific technologies to accomplish this mission, including Generative AI, classical ML, Causal Inference, Natural Language Processing, and Computer Vision. As an Applied Science Manager on the team, you will lead a team of scientists to define and execute a transformative vision for holistic measurement and reporting insights for ad effectiveness. Your team will own the science solutions for foundational experimentation platforms, foundational customer journey understanding technologies, state of the art attribution algorithms to measure the role of advertising in driving observed retail outcomes, and/or agentic AI solutions that help advertisers get quick access to custom insights that inform how to get the most out of their ad spend. Key job responsibilities You independently manage a team of scientists. You identify the needs of your team and effectively grow, hire, and promote scientists to maintain a high-performing team. You have a broad understanding of scientific techniques, several of which may fall out of your specific job function. You define the strategic vision for your team. You establish a roadmap and successfully deliver scientific solutions that execute that vision. You define clear goals for your team and effectively prioritize, balancing short-term needs and long-term value. You establish clear and effective metrics and scientific process to enforce consistent, high-quality artifact delivery. You proactively identify risks and bring them to the attention of your manager, customers, and stakeholders with plans for mitigation before they become roadblocks. You know when to escalate. You communicate ideas effectively, both verbally and in writing, to all types of audiences. You author strategic documentation for your team. You communicate issues and options with leaders in such a way that facilitates understanding and that leads to a decision. You work successfully with customers, leaders, and engineering teams. You foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues. About the team We are a team of scientists across Applied, Research, Data Science and Economist disciplines. You will work with colleagues with deep expertise in ML, NLP, CV, Gen AI, and Causal Inference with a diverse range of backgrounds. We partner closely with top-notch engineers, product managers, sales leaders, and other scientists with expertise in the ads industry and on building scalable modeling and software solutions.
US, NY, New York
The Measurement Intelligence Science Team (MIST) in the Measurement, Ad Tech, and Data Science (MADS) organization of Amazon Ads serves a centralized role developing solutions for a multitude of performance measurement products. We create solutions which measure the comprehensive impact of their ad spend, including sales impacts both online and offline and across timescales, and provide actionable insights that enable our advertisers to optimize their media portfolios. We leverage a host of scientific technologies to accomplish this mission, including Generative AI, classical ML, Causal Inference, Natural Language Processing, and Computer Vision. As an Applied Science Manager on the team, you will lead a team of scientists to define and execute a transformative vision for holistic measurement and reporting insights for ad effectiveness. Your team will own the science solutions for foundational experimentation platforms, foundational customer journey understanding technologies, state of the art attribution algorithms to measure the role of advertising in driving observed retail outcomes, and/or agentic AI solutions that help advertisers get quick access to custom insights that inform how to get the most out of their ad spend. Key job responsibilities You independently manage a team of scientists. You identify the needs of your team and effectively grow, hire, and promote scientists to maintain a high-performing team. You have a broad understanding of scientific techniques, several of which may fall out of your specific job function. You define the strategic vision for your team. You establish a roadmap and successfully deliver scientific solutions that execute that vision. You define clear goals for your team and effectively prioritize, balancing short-term needs and long-term value. You establish clear and effective metrics and scientific process to enforce consistent, high-quality artifact delivery. You proactively identify risks and bring them to the attention of your manager, customers, and stakeholders with plans for mitigation before they become roadblocks. You know when to escalate. You communicate ideas effectively, both verbally and in writing, to all types of audiences. You author strategic documentation for your team. You communicate issues and options with leaders in such a way that facilitates understanding and that leads to a decision. You work successfully with customers, leaders, and engineering teams. You foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues. About the team We are a team of scientists across Applied, Research, Data Science and Economist disciplines. You will work with colleagues with deep expertise in ML, NLP, CV, Gen AI, and Causal Inference with a diverse range of backgrounds. We partner closely with top-notch engineers, product managers, sales leaders, and other scientists with expertise in the ads industry and on building scalable modeling and software solutions.
US, WA, Seattle
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! The Prime Video Title Lifecycle Presentation team sits at the intersection of science, experimentation, and customer experience. We leverage data signals and rigorous testing to present the most engaging information about our content to customers at precisely the right moment. Our mission is to ensure every customer interaction with Prime Video content is informed, relevant, and compelling in order to drive discovery and engagement across our vast catalog. We're seeking an Applied Scientist who excels at building sophisticated machine learning systems for content presentation and discovery. The ideal candidate brings deep expertise in: - Multi-modal embeddings for rich metadata representation, enabling nuanced understanding of content attributes and customer preferences - Contextualized ranking systems that adapt to customer intent, viewing context, and real-time signals - Reinforcement learning frameworks that create continuous improvement loops, allowing our systems to learn and optimize from customer interactions over time - General modeling techniques with strong fundamentals in machine learning and statistical methods - Recommender systems experience, with proven ability to build and scale personalization solutions You'll work with cutting-edge technology to solve complex problems in content discovery, leveraging large-scale data to create experiences that delight millions of Prime Video customers worldwide. Key job responsibilities As an Applied Scientist, you will have access to large datasets with billions of images and video to build large-scale machine learning systems. Additionally, you will analyze and model terabytes of text, images, and other types of data to solve real-world problems and translate business and functional requirements into quick prototypes or proofs of concept. We are looking for smart scientists capable of using a variety of domain expertise combined with machine learning and statistical techniques to invent, design, evangelize, and implement state-of-the-art solutions for never-before-solved problems.
US, WA, Seattle
This role leads the science function in WW Stores Finance as part of the IPAT organization (Insights, Planning, Analytics and Technology), driving transformative innovations in financial analytics through AI and machine learning across the global Stores finance organization. The successful candidate builds and directs a multidisciplinary team of data scientists, applied scientists, economists, and product managers to deliver scalable solutions that fundamentally change how finance teams generate insights, automate workflows, and make decisions. As part of the WW Stores Finance leadership team, this leader partners with engineering, product, and finance stakeholders to translate emerging AI capabilities into production systems that deliver measurable improvements in speed, accuracy, and efficiency. The role's outputs directly inform VP/SVP/CFO/CEO leadership decisions and drive impact across the entire Stores P&L. Success requires translating complex technical concepts for finance domain experts and business leaders while maintaining deep technical credibility with science and engineering teams. The role demands both strategic vision—identifying high-impact opportunities where AI can transform finance operations—and execution excellence in coordinating project planning, resource allocation, and delivery across multiple concurrent initiatives. This leader establishes methodologies and models that enable Amazon finance to achieve step-change improvements in both the speed and quality of business insights, directly supporting critical processes including month-end reporting, quarterly guidance, annual planning cycles, and financial controllership. Key job responsibilities Transformation of Finance Workflows — Lead development of agentic AI solutions that automate routine finance tasks and transform how teams communicate business insights. Deploy these solutions across financial analysis, narrative generation, and dynamic table creation for month-end reporting and planning cycles. Partner with engineering and product teams to integrate these capabilities into production systems that directly support Stores Finance and FGBS automation goals, delivering measurable reductions in manual effort and cycle time. Science-Based Forecasting — Develop and deploy machine learning forecasts that integrate into existing planning processes including OP1, OP2, and quarterly guidance cycles. Partner with finance teams across WW Stores to iterate on forecast accuracy, applying these models either as alternative viewpoints to complement bottoms-up forecasts or as hands-off replacements for manual forecasting processes. Establish evaluation frameworks that demonstrate forecast performance against business benchmarks and drive adoption across critical planning workflows. Financial Controllership — Scale AI capabilities across controllership workstreams to improve reporting accuracy and automate manual processes. Leverage generative AI to identify financial risk through systematic pattern recognition in transaction data, account reconciliations, and variance analysis. Develop production systems that enhance decision-making speed and quality in financial close, audit preparation, and compliance reporting, delivering quantifiable improvements in error detection rates and process efficiency. About the team IPAT (Insights, Planning, Analytics, and Technology) is a team in the Worldwide Amazon Stores Finance organization composed of leaders across engineering, finance, product, and science. Our mission is to reimagine finance using technology and science to provide fast, efficient, and accurate insights that drive business decisions and strengthen governance. We are dedicated to improving financial operations through innovative applications of technology and science. Our work focuses on developing adaptive solutions for diverse financial use cases, applying AI to solve complex financial challenges, and conducting financial data analysis. Operating globally, we strive to develop adaptable solutions for diverse markets. We aim to advance financial science, continually improving accuracy, efficiency, and insight generation in support of Amazon's mission to be Earth's most customer-centric company.
US, NY, New York
Do you want to lead the Ads industry and redefine how we measure the effectiveness of Amazon Ads business? Are you passionate about causal inference, Deep Learning/DNN, raising the science bar, and connecting leading-edge science research to Amazon-scale implementation? If so, come join Amazon Ads to be an Economist leader within our Advertising Incrementality Measurement science team! Our work builds the foundations for providing customer-facing experimentation tools, furthering internal research & development on Econometrics, and building out Amazon's advertising measurement offerings. Incrementality is a lynchpin for the next generation of Amazon Advertising measurement solutions and this role will play a key role in the release and expansion of these offerings. Key job responsibilities As an Economist leader within the Advertising Incrementality Measurement (AIM) science team, you are responsible for defining and executing on key workstreams within our overall causal measurement science vision. In particular, you can lead the development of experimental methodologies to measure ad effectiveness, and also build observational models that lay the foundations for understanding the impact of individual ad touchpoints for billions of daily ad interactions. You will work on a team of Applied Scientists, Economists, and Data Scientists, alongside a dedicated Engineering team, to work backwards from customer needs and translate product ideas into concrete science deliverables. You will be a thought leader for inventing scalable causal measurement solutions that support highly accurate and actionable insights--from defining and executing hundreds of thousands of RCTs, to developing an exciting science R&D agenda. You will be working with massive data and industry-leading partner scientists, while also interfacing with leadership to define our future vision. Your work will help shape the future of Amazon Advertising. About the team AIM is a cross disciplinary team of engineers, product managers, economists, data scientists, and applied scientists with a charter to build scientifically-rigorous causal inference methodologies at scale. Our job is to help customers cut through the noise of the modern advertising landscape and understand what actions, behaviors, and strategies actually have a real, measurable impact on key outcomes. The data we produce becomes the effective ground truth for advertisers and partners making decisions affecting millions in advertising spend.
IN, KA, Bengaluru
RBS (Retail Business Services) Tech team works towards enhancing the customer experience (CX) and their trust in product data by providing technologies to find and fix Amazon CX defects at scale. Our platforms help in improving the CX in all phases of customer journey, including selection, discoverability & fulfilment, buying experience and post-buying experience (product quality and customer returns). The team also develops GenAI platforms for automation of Amazon Stores Operations. As a Sciences team in RBS Tech, we focus on foundational ML research and develop scalable state-of-the-art ML solutions to solve the problems covering customer experience (CX) and Selling partner experience (SPX). We work to solve problems related to multi-modal understanding (text and images), task automation through multi-modal LLM Agents, supervised and unsupervised techniques, multi-task learning, multi-label classification, aspect and topic extraction for Customer Anecdote Mining, image and text similarity and retrieval using NLP and Computer Vision for product groupings and identifying duplicate listings in product search results. Key job responsibilities As an Applied Scientist, you will be responsible to design and deploy scalable GenAI, NLP and Computer Vision solutions that will impact the content visible to millions of customer and solve key customer experience issues. You will develop novel LLM, deep learning and statistical techniques for task automation, text processing, image processing, pattern recognition, and anomaly detection problems. You will define the research and experiments strategy with an iterative execution approach to develop AI/ML models and progressively improve the results over time. You will partner with business and engineering teams to identify and solve large and significantly complex problems that require scientific innovation. You will independently file for patents and/or publish research work where opportunities arise. The RBS org deals with problems that are directly related to the selling partners and end customers and the ML team drives resolution to organization level problems. Therefore, the Applied Scientist role will impact the large product strategy, identifies new business opportunities and provides strategic direction which is very exciting.
IN, KA, Bengaluru
Selection Monitoring team is responsible for making the biggest catalog on the planet even bigger. In order to drive expansion of the Amazon catalog, we develop advanced ML/AI technologies to process billions of products and algorithmically find products not already sold on Amazon. We work with structured, semi-structured and Visually Rich Documents using deep learning, NLP and image processing. The role demands a high-performing and flexible candidate who can take responsibility for success of the system and drive solutions from research, prototype, design, coding and deployment. We are looking for Applied Scientists to tackle challenging problems in the areas of Information Extraction, Efficient crawling at internet scale, developing ML models for website comprehension and agents to take multi-step decisions. You should have depth and breadth of knowledge in text mining, information extraction from Visually Rich Documents, semi structured data (HTML) and advanced machine learning. You should also have programming and design skills to manipulate Semi-Structured and unstructured data and systems that work at internet scale. You will encounter many challenges, including: - Scale (build models to handle billions of pages), - Accuracy (requirements for precision and recall) - Speed (generate predictions for millions of new or changed pages with low latency) - Diversity (models need to work across different languages, market places and data sources) You will help us to - Build a scalable system which can algorithmically extract information from world wide web. - Intelligently cluster web pages, segment and classify regions, extract relevant information and structure the data available on semi-structured web. - Build systems that will use existing Knowledge Base to perform open information extraction at scale from visually rich documents. Key job responsibilities - Use AI, NLP and advances in LLMs/SLMs and agentic systems to create scalable solutions for business problems. - Efficiently Crawl web, Automate extraction of relevant information from large amounts of Visually Rich Documents and optimize key processes. - Design, develop, evaluate and deploy, innovative and highly scalable ML models, esp. leveraging latest advances in RL-based fine tuning methods like DPO, GRPO etc. - Work closely with software engineering teams to drive real-time model implementations. - Establish scalable, efficient, automated processes for large scale model development, model validation and model maintenance. - Lead projects and mentor other scientists, engineers in the use of ML techniques. - Publish innovation in research forums.
US, WA, Seattle
Unlock the Future with Amazon Science! Amazon is seeking boundary-pushing graduate student scientists who can turn revolutionary theory into awe-inspiring reality for internships in 2026. Join our team of visionary scientists and embark on a journey to harnessing the power of cutting-edge techniques in deep learning and revolutionize the fields of artificial intelligence, data science, speech recognition, text understanding, robotics and more. At Amazon, we don't just talk about innovation – we live and breathe it. You'll conducting research into the theory and application of deep learning. You will work on some of the most difficult problems in the industry with some of the best product managers, scientists, and software engineers in the industry. You will propose and deploy solutions that will likely draw from a range of scientific areas. Throughout your journey, you'll have access to unparalleled resources, including state-of-the-art computing infrastructure, cutting-edge research papers, and mentorship from industry luminaries. This immersive experience will not only sharpen your technical skills but also cultivate your ability to think critically, communicate effectively, and thrive in a fast-paced, innovative environment where bold ideas are celebrated. Join us at the forefront of applied science, where your contributions will shape the future of AI and propel humanity forward. Seize this extraordinary opportunity to learn, grow, and leave an indelible mark on the world of technology. Amazon has positions available for Applied Science Internships in, but not limited to Arlington, VA; Bellevue, WA; Boston, MA; New York, NY; Palo Alto, CA; San Diego, CA; Santa Clara, CA; Seattle, WA. Key job responsibilities We are particularly interested in candidates with expertise in: Machine Learning, Deep Learning, Robotics, LLMs, NLP/NLU, Gen AI, Transformers, Fine-Tuning, Recommendation Systems, Programming/Scripting Languages, Reinforcement Learning, Causal Inference and more. In this role, you will work alongside global experts to develop and implement novel, scalable algorithms and modeling techniques that advance the state-of-the-art in areas at the intersection of Reinforcement Learning and Optimization within Machine Learning. You will tackle challenging, groundbreaking research problems on production-scale data, with a focus on developing novel RL algorithms and applying them to complex, real-world challenges. The ideal candidate should possess the ability to work collaboratively with diverse groups and cross-functional teams to solve complex business problems. A successful candidate will be a self-starter, comfortable with ambiguity, with strong attention to detail and the ability to thrive in a fast-paced, ever-changing environment. A day in the life - Develop scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation. - Design, development and evaluation of highly innovative ML models for solving complex business problems. - Research and apply the latest ML techniques and best practices from both academia and industry. - Think about customers and how to improve the customer delivery experience. - Use and analytical techniques to create scalable solutions for business problems.