A stock image shows a person dressed as a doctor holding a chest x-ray
ARA recipient Ying Ding, a professor at the University of Texas, Austin, utilized contrastive learning to combine expert experience in diagnosing disease from a scan with computer vision’s ability to characterize even finer detail than the human eye can see.
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Ying Ding’s human-centered approach to AI-enhanced medical imaging diagnosis

ARA recipient is using artificial intelligence to help doctors make decisions based on radiological data.

Even before the COVID-19 pandemic, health care capacity in the United States was strained, with not enough medical professionals to meet growing demand.

Ying Ding, a professor at the University of Texas, Austin, is looking into the camera
Ying Ding, a professor at the University of Texas, Austin, is using artificial intelligence to help doctors get the most out of radiological data, with support from a 2020 Amazon Research Award.

In this context, technology can be a double-edged sword: It can save time, but it can also generate complex data that is difficult to analyze quickly. Ying Ding, a professor at the University of Texas, Austin (UT), is using artificial intelligence (AI) to help doctors get the most out of radiological data, with support from a 2020 Amazon Research Award.

Ding was originally trained as an information scientist at the Nanyang Technological University Singapore — not exactly a straight line to designing AI for health care.

“But it’s my personality to always want to try new things,” she said.

Meet the 2022 ARA recipients
The awardees represent 52 universities in 17 countries. Recipients have access to more than 300 Amazon public datasets, and can utilize AWS AI/ML services and tools.

For over a decade as a professor and researcher at Indiana University, she studied the patterns of scholarly collaboration while developing the university’s online data science program. Using metadata and semantics, she designed methods to measure the impact of scientists and quantify their scientific collaborative patterns via Google Scholar and Microsoft Academic Graph.

While still at Indiana, she co-founded Data2Discovery, a startup aimed at mining complex datasets for scientific breakthroughs. As the company’s chief science officer, she used semantic technologies to look for and predict associations among drugs, diseases, and genes, with the idea that big data could be used for drug target prediction and drug repurposing.

That interest led her directly to her next job as the Bill & Lewis Suit Professor in the School of Information at UT. When she joined, Eric Meyer, the school’s dean, told her to focus on AI healthcare solutions.

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In response, Ding built the AI Health Lab “from scratch”. Her team at the lab brings together scholars and students in fields ranging from neuroscience to machine learning to explore how AI can be used in medicine.

While building the lab, she began doing research at the university’s Dell Medical School, starting with a general focus on medical imaging.

“We have an increasing number of images, but we have very severe shortage of radiologists,” explained Ding, who now has a co-appointment at Dell Medical School in the Department of Population Health. “So this is a good area to come up with a solution.”

Putting AI to work for radiologists

With a shortage of people in the field and more work as populations grow (not to mention increasing patient loads from the pandemic), both radiologists and physicians have been taxed. Ding wondered whether machine learning and computer vision might give them an assist.

She started by talking to Dell Medical School’s radiology staff and observing them at work.

“I observed how the radiologists were doing their daily jobs and how they worked with images,” she said. She found some areas where AI algorithms were already in use: In diagnostic image evaluations for skin cancer, for example, existing algorithms can be highly effective. But staff confidence was lower when it came to AI programs targeted at other diseases.

“They didn’t want AI to interfere with their diagnosis,” Ding said. Doctors were less likely to use AI, relying instead on what they know if we did not find the right way to introduce AI to the doctors. Ding knew that truly useful collaboration — where AI would augment human capabilities and assist human decisions — was what those busy doctors and radiologists needed.

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“Everything works better with teamwork, right?” she said. “So I thought, ‘How can I put the doctor and AI together as a team, rather than competing with each other?’”

During her in-depth interviews with doctors and radiologists, Ding realized that the reason some AI programs hadn’t been adopted or more fully accepted was that they ignored existing human expertise. Many professionals had been doing this work for 20 years or more, and were skeptical about AI’s ability to diagnose diseases effectively.

Radiologists spend years learning to interpret scans based on nuances in light, textures, and shape. Since about 2012, they’ve done this with the assistance of radiomics, an algorithmic method that uses advanced mathematical analysis to analyze scans.

Ding started with human-generated radiomics data (including scans and their associated annotations) when designing her program. Her goal: combine expert experience in diagnosing disease from a scan with computer vision’s ability to characterize even finer detail than the human eye can see (smaller pixel levels and shadings).

To achieve this, Ding used contrastive learning, a type of supervised deep learning. Unlike many other deep-learning algorithms, this algorithm is trained on the actual chest x-ray images that have been verified and annotated by experts.

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This is how human-centered AI design happens. Machine learning in a vacuum will generate some useful information — but will also churn out a lot of not-useful information, said Ding, which is unacceptable when it comes to health care. A doctor who has seen 300,000 images is the expert at detecting a disease on a scan, but a machine can pick up smaller details than might be imperceptible to a human.

“You take the best part of what the human knows and integrate it to develop a better deep learning algorithm that actually can achieve better downstream tasks like classification,” Ding said.

A time-saving diagnostic tool

In a simple example (and one she has published a paper on), Ding fed both the chest x-ray of a sick person’s lung into the program along with the doctor’s diagnosis of pneumonia.

“We use radiomics as the positive sample and our other image as a negative sample. We try to integrate this kind of prior knowledge into it to develop supervised deep learning,” she said.

Having worked to understand what radiology professionals really need, Ding started developing i-RadioDiagno, an open-source tool that enables diagnostic notes based on medical images.

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The radiologist or doctor still reads a given scan, but the tool does a lot of the more time-consuming basic diagnostic labor first. That enables the person reading the scan to jump in with some of the work already done, speeding up the diagnosis process while still putting a human at the center of it.

“In the past, too many medical imaging programs relied only on AI. With i-RadioDiagno, the radiologist and AI work together, using feedback loops to improve accuracy,” said Ding. The program, which is still in the research phases, uses knowledge graphs, natural language processing, and computer vision to derive diagnoses.

Amazon Research Award

The i-RadioDiagno program was built on Amazon SageMaker and Apache MXNet on Amazon Web Services (AWS). Ding connected early and often with the AWS contact at UT, Sylvia Herrera-Alaniz, who played a key role in connecting her to resources for the project.

“When we sent her email, she was so responsive, and she was so easy to meet and easy to communicate with,” Ding said.

The AWS research award gave Ding 70,000 AWS computing credits and $20,000 in cash. She said the grant enabled her to work on this project throughout the pandemic, which she wouldn’t have been able to do otherwise.

Ding knows AI can be a powerful tool for a healthcare industry that, more than ever, needs support — but only if people are at the heart of the approach.

“It has to be human-centered,” she said, “a collaboration, to achieve both efficiency and accuracy for better care.”

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US, CA, Palo Alto
Sponsored Products and Brands (SPB) is at the heart of Amazon Advertising, helping millions of advertisers—from small businesses to global brands—connect with customers at the moments that matter most. Our advertising solutions enable sellers, vendors, and brand owners to grow their businesses by reaching shoppers with relevant, engaging ads across Amazon's store and beyond. We're obsessed with delivering measurable results for advertisers while creating a delightful shopping experience for customers. Are you interested in defining the science behind the future of advertising? Sponsored Products and Brands science teams are pioneering breakthrough agentic AI systems—pushing the boundaries of large language models, autonomous reasoning, planning, and decision-making to build intelligent agents that fundamentally transform how advertisers succeed on Amazon. As an SPB applied science leader, you'll have end-to-end ownership of the product and scientific vision, research agenda, model architectures, and evaluation frameworks required to deliver state-of-the-art agentic AI solutions for our advertising customers. You'll get to work on problems that are fast-paced, scientifically rich, and deeply consequential. You'll also be able to explore novel research directions, take bold bets, and collaborate with remarkable scientists, engineers, and product leaders. We'll look for you to bring your diverse perspectives, deep technical expertise, and scientific rigor to make Amazon Advertising even better for our advertisers and customers. With global opportunities for talented scientists and science leaders, you can decide where a career in Amazon Ads Science takes you! We are kicking off a new initiative within SPB to leverage agentic AI solutions to revolutionize how advertisers create, manage, and optimize their advertising campaigns. This is a unique opportunity to lead a business-critical applied science initiative from its inception—defining the scientific charter, establishing foundational research pillars, and building a multi-year science roadmap for transformative impact. As the single-threaded applied science leader, you will build and guide a dedicated team of applied scientists, research scientists, and machine learning engineers, working closely with cross-functional engineering and product partners, to research, develop, and deploy agentic AI systems that fundamentally reimagine the advertiser journey. Your charter will begin with advancing the science behind intelligent agents that simplify campaign creation, automate optimization decisions through autonomous reasoning and planning, and deliver personalized advertising strategies at scale. You will pioneer novel approaches in areas such as LLM-based agent architectures, multi-step planning and tool use, retrieval-augmented generation, reinforcement learning from human and business feedback, and robust evaluation methodologies for agentic systems. You will expand to proactively identify and tackle the next generation of AI-powered advertising experiences across the entire SPB portfolio. This high-visibility role places you as the science leader driving our strategy to democratize advertising success—making it effortless for advertisers of all sizes to achieve their business goals while delivering relevant experiences for Amazon customers. Key job responsibilities Build, mentor, and lead a new, high-performing applied science organization of applied scientists, research scientists, and engineers, fostering a culture of scientific excellence, innovation, customer obsession, and ownership. Define, own, and drive the long-term scientific and product vision and research strategy for agentic AI-powered advertising experiences across Sponsored Products and Brands—identifying the highest-impact research problems and charting a path from exploration to production. Lead the research, design, and development of novel agentic AI models and systems—including LLM-based agent architectures, multi-agent orchestration, planning and reasoning frameworks, tool-use mechanisms, and retrieval-augmented generation pipelines—that deliver measurable value for advertisers and create delightful, intuitive experiences. Establish rigorous scientific methodology and evaluation frameworks for assessing agent performance, reliability, safety, and advertiser outcomes, setting a high bar for experimentation, reproducibility, and offline-to-online consistency. Partner closely with senior business, engineering, and product leaders across Amazon Advertising to translate advertiser pain points and business opportunities into well-defined science problems, and deliver cohesive, production-ready solutions that drive advertiser success. Drive execution from research to production at scale, ensuring models and agentic systems meet high standards for quality, robustness, latency, safety, and reliability for mission-critical advertising services operating at Amazon scale. Champion a culture of scientific inquiry and technical depth that encourages bold experimentation, publication of novel research, relentless simplification, and continuous improvement. Communicate your team's scientific vision, research breakthroughs, strategy, and progress to senior leadership and key stakeholders, ensuring alignment with broader Amazon Advertising objectives and contributing to Amazon's position at the forefront of applied AI. Develop a science roadmap directly tied to advertiser outcomes, revenue growth, and business plans, delivering on commitments for high-impact research and modeling initiatives that shape the future of AI-powered digital advertising.