A stock image shows a person dressed as a doctor holding a chest x-ray
ARA recipient Ying Ding, a professor at the University of Texas, Austin, utilized contrastive learning to combine expert experience in diagnosing disease from a scan with computer vision’s ability to characterize even finer detail than the human eye can see.
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Ying Ding’s human-centered approach to AI-enhanced medical imaging diagnosis

ARA recipient is using artificial intelligence to help doctors make decisions based on radiological data.

Even before the COVID-19 pandemic, health care capacity in the United States was strained, with not enough medical professionals to meet growing demand.

Ying Ding, a professor at the University of Texas, Austin, is looking into the camera
Ying Ding, a professor at the University of Texas, Austin, is using artificial intelligence to help doctors get the most out of radiological data, with support from a 2020 Amazon Research Award.

In this context, technology can be a double-edged sword: It can save time, but it can also generate complex data that is difficult to analyze quickly. Ying Ding, a professor at the University of Texas, Austin (UT), is using artificial intelligence (AI) to help doctors get the most out of radiological data, with support from a 2020 Amazon Research Award.

Ding was originally trained as an information scientist at the Nanyang Technological University Singapore — not exactly a straight line to designing AI for health care.

“But it’s my personality to always want to try new things,” she said.

Meet the 2022 ARA recipients
The awardees represent 52 universities in 17 countries. Recipients have access to more than 300 Amazon public datasets, and can utilize AWS AI/ML services and tools.

For over a decade as a professor and researcher at Indiana University, she studied the patterns of scholarly collaboration while developing the university’s online data science program. Using metadata and semantics, she designed methods to measure the impact of scientists and quantify their scientific collaborative patterns via Google Scholar and Microsoft Academic Graph.

While still at Indiana, she co-founded Data2Discovery, a startup aimed at mining complex datasets for scientific breakthroughs. As the company’s chief science officer, she used semantic technologies to look for and predict associations among drugs, diseases, and genes, with the idea that big data could be used for drug target prediction and drug repurposing.

That interest led her directly to her next job as the Bill & Lewis Suit Professor in the School of Information at UT. When she joined, Eric Meyer, the school’s dean, told her to focus on AI healthcare solutions.

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In response, Ding built the AI Health Lab “from scratch”. Her team at the lab brings together scholars and students in fields ranging from neuroscience to machine learning to explore how AI can be used in medicine.

While building the lab, she began doing research at the university’s Dell Medical School, starting with a general focus on medical imaging.

“We have an increasing number of images, but we have very severe shortage of radiologists,” explained Ding, who now has a co-appointment at Dell Medical School in the Department of Population Health. “So this is a good area to come up with a solution.”

Putting AI to work for radiologists

With a shortage of people in the field and more work as populations grow (not to mention increasing patient loads from the pandemic), both radiologists and physicians have been taxed. Ding wondered whether machine learning and computer vision might give them an assist.

She started by talking to Dell Medical School’s radiology staff and observing them at work.

“I observed how the radiologists were doing their daily jobs and how they worked with images,” she said. She found some areas where AI algorithms were already in use: In diagnostic image evaluations for skin cancer, for example, existing algorithms can be highly effective. But staff confidence was lower when it came to AI programs targeted at other diseases.

“They didn’t want AI to interfere with their diagnosis,” Ding said. Doctors were less likely to use AI, relying instead on what they know if we did not find the right way to introduce AI to the doctors. Ding knew that truly useful collaboration — where AI would augment human capabilities and assist human decisions — was what those busy doctors and radiologists needed.

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“Everything works better with teamwork, right?” she said. “So I thought, ‘How can I put the doctor and AI together as a team, rather than competing with each other?’”

During her in-depth interviews with doctors and radiologists, Ding realized that the reason some AI programs hadn’t been adopted or more fully accepted was that they ignored existing human expertise. Many professionals had been doing this work for 20 years or more, and were skeptical about AI’s ability to diagnose diseases effectively.

Radiologists spend years learning to interpret scans based on nuances in light, textures, and shape. Since about 2012, they’ve done this with the assistance of radiomics, an algorithmic method that uses advanced mathematical analysis to analyze scans.

Ding started with human-generated radiomics data (including scans and their associated annotations) when designing her program. Her goal: combine expert experience in diagnosing disease from a scan with computer vision’s ability to characterize even finer detail than the human eye can see (smaller pixel levels and shadings).

To achieve this, Ding used contrastive learning, a type of supervised deep learning. Unlike many other deep-learning algorithms, this algorithm is trained on the actual chest x-ray images that have been verified and annotated by experts.

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This is how human-centered AI design happens. Machine learning in a vacuum will generate some useful information — but will also churn out a lot of not-useful information, said Ding, which is unacceptable when it comes to health care. A doctor who has seen 300,000 images is the expert at detecting a disease on a scan, but a machine can pick up smaller details than might be imperceptible to a human.

“You take the best part of what the human knows and integrate it to develop a better deep learning algorithm that actually can achieve better downstream tasks like classification,” Ding said.

A time-saving diagnostic tool

In a simple example (and one she has published a paper on), Ding fed both the chest x-ray of a sick person’s lung into the program along with the doctor’s diagnosis of pneumonia.

“We use radiomics as the positive sample and our other image as a negative sample. We try to integrate this kind of prior knowledge into it to develop supervised deep learning,” she said.

Having worked to understand what radiology professionals really need, Ding started developing i-RadioDiagno, an open-source tool that enables diagnostic notes based on medical images.

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The radiologist or doctor still reads a given scan, but the tool does a lot of the more time-consuming basic diagnostic labor first. That enables the person reading the scan to jump in with some of the work already done, speeding up the diagnosis process while still putting a human at the center of it.

“In the past, too many medical imaging programs relied only on AI. With i-RadioDiagno, the radiologist and AI work together, using feedback loops to improve accuracy,” said Ding. The program, which is still in the research phases, uses knowledge graphs, natural language processing, and computer vision to derive diagnoses.

Amazon Research Award

The i-RadioDiagno program was built on Amazon SageMaker and Apache MXNet on Amazon Web Services (AWS). Ding connected early and often with the AWS contact at UT, Sylvia Herrera-Alaniz, who played a key role in connecting her to resources for the project.

“When we sent her email, she was so responsive, and she was so easy to meet and easy to communicate with,” Ding said.

The AWS research award gave Ding 70,000 AWS computing credits and $20,000 in cash. She said the grant enabled her to work on this project throughout the pandemic, which she wouldn’t have been able to do otherwise.

Ding knows AI can be a powerful tool for a healthcare industry that, more than ever, needs support — but only if people are at the heart of the approach.

“It has to be human-centered,” she said, “a collaboration, to achieve both efficiency and accuracy for better care.”

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Are you passionate about pushing the boundaries of what robots can do? Amazon is looking for a creative and driven Applied Scientist to help build intelligent robotic manipulation systems powered by reinforcement learning. In this role, you will research, design, and deploy machine learning solutions that enable robots to interact with the physical world in increasingly capable ways. You will tackle complex, ambiguous problems where textbook answers don't exist, working backwards from real-world needs to invent new approaches. Your work will directly influence how automation systems learn, adapt, and perform at Amazon's scale — and you will see your research come to life on real hardware. Key job responsibilities - Research and develop reinforcement learning methods for robotic manipulation, advancing the state of the art in sim-to-real transfer, contact-rich control, and adaptive grasping strategies. - Design, implement, and evaluate machine learning models and algorithms, leveraging deep learning frameworks such as PyTorch or TensorFlow to train policies that generalize across varied manipulation tasks. - Build and maintain production-quality code that integrates scientific prototypes into larger robotics systems, making thoughtful tradeoffs between complexity, performance, and maintainability. - Collaborate with cross-functional engineering and science teams to define simulation requirements, validate model performance, and iterate on solutions informed by real-world hardware feedback. - Contribute to the team's scientific roadmap by identifying new research directions, mentoring fellow scientists, and publishing results at peer-reviewed venues when appropriate. A day in the life You might start your morning reviewing overnight training runs, analyzing reward curves and failure modes from your latest reinforcement learning experiments. After a quick sync with robotics engineers, you shift to refining a simulation environment to close a gap you spotted between sim and real performance. In the afternoon, you pair with a teammate to design a new evaluation framework, then wrap up by drafting a short write-up of your findings to share with the broader team. About the team Our team sits at the intersection of machine learning research and real-world robotics, focused on teaching robots to manipulate objects with precision and adaptability. We combine reinforcement learning, physics-based simulation, and hands-on hardware validation to deliver solutions that work beyond the lab. We value intellectual curiosity, collaborative problem-solving, and a shared commitment to turning ambitious research ideas into tangible impact. If you are excited about building intelligent systems that learn from experience and operate at scale, this is the team for you.
US, WA, Seattle
The charter of the Entertainment Economics team includes working on high-impact projects that require economics expertise and a cross-business perspective. Our team supports Amazon’s diverse entertainment businesses – especially Prime Video, Amazon Music, Amazon MGM Studios, and Gaming (Luna) – through complex causal measurements (observational and experimental) and structural modeling. Some of our team’s areas of science expertise include marketing science, long-term value measurement, and experimentation. As a central economics team not embedded in any particular business, we strive to provide objective analyses that take a customer-obsessed, pan-Amazon perspective. This role partners with the Prime Science team to evaluate and improve the way Amazon allocates Prime subscription revenue across its benefit teams, including entertainment businesses. Prime is Amazon's premiere membership program, with over 200mm members world-wide, bringing in billions in Prime subscription revenue annually. Prime is at the center of many major company decisions that impact Amazon's customers. These decisions span a variety of industries, each reflecting the diversity of Prime benefits: fast and free shipping, entertainment & digital content, reading, healthcare, and grocery. Each of these Prime benefits is supported by a different organization, and each relies on Prime subscription revenue to make critical investment decisions. Our team partners with Prime Science to ensure that these allocations are credible, actionable, and incentive compatible for every benefit. To support this work, this role will create science models, validate them, and productionize them. In addition to stellar economics expertise, this role requires systems thinking (anticipating how complex interconnected models will respond to changes in data or modeling), strategic thinking (supporting decisions that affect 200 million+ customers and set Amazon’s direction for years to come), and scientifically novel thinking (using AI and the latest science advancements to achieve move). The ideal candidate is expert in causal inference with experience working in large, complex structural modeling environments. They are a creative problem-solver, able to identify new approaches that solve multiple problems at once while minimizing churn. They think big, not limiting themselves to what’s been done before, while tactfully accounting for the costs of major changes. They can add structure to incredibly ambiguous business contexts, making defensible assumptions and delivering measurements that drive impactful business decisions. They have effective communication and the skill to translate data-driven findings into actionable insights for senior leaders. Finally, they are empathetic and constructive. Our healthy team culture is supportive and fast-paced, and we prioritize learning, growth, and helping each other to continuously raise the bar. Impact and Career Growth In today’s entertainment landscape, critical decisions are made with data and economic models. You’ll help leaders ask the right questions, and then deliver data-driven answers, helping to create the future of Amazon. You’ll help define a long-term science vision in this space and translate it into an actionable roadmap. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding – a perfect recipe for career growth as an economist in tech. Key job responsibilities • Design and build econometric models, especially causal models, to measure the value of the business and its many features • Develop science products from concept to prototype to production, incorporating feedback from scientists and business partners • Independently identify and pursue new opportunities to leverage economic insights across entertainment and Prime • Write business and technical documents communicating business context, methods, and results to business leadership and other scientists • Serve as a technical reviewer for our team and related teams, including document and code reviews