Christos Christodoulopoulos seated at a desk with a computer.
Christos Christodoulopoulos is a senior applied scientist with the Alexa Knowledge team based in Cambridge, UK. In this article, he provides career advice to computational linguistics' graduate students considering whether to pursue a research role in industry.

Can computational linguists find a home in the technology industry?

Alexa senior applied scientist provides career advice to graduate students considering a research role in industry.

Editor’s Note: Christos Christodoulopoulos is a senior applied scientist within the Alexa Knowledge team based in Cambridge, UK. His research focuses on knowledge extraction, knowledge graph question answering and fact verification. Christodoulopoulos joined Amazon in 2016 as a research scientist — his first non-academic position.

His background is in computational linguistics: the study of human language using computational methods. After earning his undergraduate degree in digital systems and technology education, Christodoulopoulos obtained his master’s degree in computational linguistics at the University of Edinburgh, with a thesis on computational models for linguistic phenomena like entailment and polarity.

Christos Christodoulopoulos, senior applied scientist, Alexa Knowledge team, at Cambridge in the UK.
Christos Christodoulopoulos

His doctoral research focused on the underlying structure of syntactic categories across languages and how (or if) they relate to semantic primitives. During his post-doctoral work at the University of Illinois at Urbana-Champaign, Christodoulopoulos worked on computational models of child language acquisition (based on the Syntactic Bootstrapping hypothesis) and machine-learning models for extending semantic role labeling (SRL). In the article below, Christodoulopoulos, who has transitioned from more theoretical research on language to more applied research on knowledge extraction, shares his advice on how young researchers can transition to an industry research position.

A friend who teaches at Cornell recently asked me to share career advice for graduate students who are deciding whether they want to work in industry. He teaches natural language processing and computational linguistics. Some of his students come from a traditional (non-computational) linguistics background and wanted to know whether there are career paths for them within the technology industry. Having not had any industry experience before joining Amazon, I tried to think of advice I wish someone had given me when I first started. Here’s what I shared:

Internships:

Former Amazon interns offer their advice

We asked some recent science interns (and PhD students) what advice they’d give to fellow future interns — here’s what they told us.

  • Pursue more than one internship, if possible. Try different companies or research groups. Find projects that lie just beyond your current research — close enough to hit the ground running and finish within three to six months, but challenging enough that you learn something new.
  • During your internship talk to as many people as possible: start with your interview (I decided to accept my current position after my conversation with two of my panel members), arrange 1:1s with other team members/leaders, attend talks, seminars, reading groups, and other activities that provide a more multi-disciplinary perspective.

Research:

  • Consciously expand your research to other areas, or use other tools than the ones you’re using in your day-to-day research.
  • For writing both academic and industry research papers, try to think about the implications of your work. What will the reader take away? Can they incorporate your findings into their work? ("Our system performs x% better than our competitors" is not a finding) Would your paper/work be relevant in six months, two years, or even five years? At Amazon, we use a working backwards model where we start from a customer need and work our way back to the solution — this gives us the confidence that the problem/end state is important, even if the solution changes.
  • Review research papers for as many conferences as you can. Try to gain a sense of the quality — and breadth —of work in your area. Read other reviewers' comments. See what they spotted and what they missed (or chose not to mention). Be respectful in your comments, but don't shy away from pointing out issues that stand out. Be constructive in your criticism and try to offer counter examples or suggestions for improvements. Try to highlight the positives of the work, focusing on what the community can learn from it. Always include an executive summary for the area chair (they will thank you).
  • Don't confuse tools with ways of thinking about a problem. If I ask you how you would solve sentiment analysis, BERT isn't an answer. Think of the underlying reason why such a technique would work, and try to generalize it. A company will not hire you because you're an expert in a tool/technique — you need to show you can learn a new one when the first one goes out of style (or better yet, develop the new one).
  • Be frugal with your resources. Do you need this amount of computation? This much data? How much effort would it take to transfer to other languages? What can the typological differences between languages tell us about the potential to generalize the model? This is academia's edge over industry.
  • Try to collaborate with other researchers as you pursue your PhD. Learn how to share the workload, but also resources like code and data. Use this opportunity to develop best practices for version control, code commenting, lab notes, and unit testing.

Career:

  • Before starting your PhD journey (or during the first year or so) decide if the academic model of research is for you. Getting a PhD is a long, arduous process (especially in the US) and can be very lonely even within a big research lab — the end state of your studies after all, is to be the sole expert in your (admittedly tiny) research area. If the extreme focus on a tiny sub-area isn't your thing, that’s OK — you can usually convert the first couple of years of your PhD into a master’s. Most research positions require a PhD, even though some companies will hire researchers with master’s degrees.
  • Pursuing a PhD is a long process, but it provides the opportunity to demonstrate what research can be. As my advisor used to say, a PhD is just a "driver's license for research". In retrospect, this was when I had the most time to work on ideas that excited me, and discover as much about my field as I could. Even if your thesis is on a very narrow topic make sure you get a chance to expand your research horizons by collaborating with other students on their projects, or simply during your literature review.
  • As my advisor used to say, a PhD is just a 'driver's license for research'.
    Christos Christodoulopoulos
    Idea-led vs. product-led research: there are a number of industry research groups that operate much more similarly to an academic research lab (where the main output is publications, data sets, and models), whereas others (including Amazon) focus on products/customers. This doesn't mean you won't get to publish — rather that you follow a product-driven, grounded approach instead of an idea-driven one — see our science website for examples. I have come to love working on product-led research for two reasons: first, you have a tangible impact on customers' lives (and you get to brag to your family and friends!); and second, it forces you to deal with the scale and “messiness” of real-world data. For me, this means dealing with language as it is, rather than as I would like it be.
  • Learn good administration practices. Look at how big companies organize their teams and programs (for example, Scrum and Kanban). Learn what makes a good meeting and adopt a meeting code of conduct (ask for an agenda, try to ensure everyone is heard, take notes and share).
  • Be a good teammate and eventually leader. Unfortunately, academics are never taught management skills (people or project), and not everyone is a natural team player or leader. Be aware of your unconscious biases, be self-critical, and earn trust. If you aren’t sure if you should take management courses (I haven't), try to observe how management is done around you, and learn from what works and what doesn't. I have found that Amazon’s list of leadership principles make for excellent day-to-day guidelines (even for non-managers like me).  

Non-computational disciplines:

  • The big technology companies — and a lot of start-ups — are interested in non-computational linguists. The difference is whether the positions offered are research/publications-oriented, or more engineering/analysis focused. At Amazon we have a number of roles like Language Engineer, Language Data Researcher, Data Linguist, Data Associate that consider linguists without computational background as candidates (data handling and scripting skills are required though — see below). You can also meet some of the Amazonians in these positions by visiting the Alexa AI team page, and clicking on Kat, Melanie, or Saumil.
  • Coding in Python is vital, even for non-computational linguists. It's steadily replacing R as the default data analysis language and it's very versatile in that it can be used from hacky scripts all the way to production systems (and of course it's the language of deep nets). Take programming courses and try to participate in Kaggle competitions or other shared challenges in your area. Our recent FEVER challenge is a good example of a standalone competition that requires a big chunk of the standard NLP pipeline

I hope you find this advice of use, and wish that your career journey is as challenging and rewarding as mine has been. As extra homework, I highly recommend reading Chris Manning’s excellent position paper “Computational Linguists and Deep Learning” from the column “Last Words” of the Computational Linguistics Journal. In his article in the same column, my PhD advisor Mark Steedman writes: “Human knowledge is expressed in language. So computational linguistics is very important.”

Research areas

Related content

US, WA, Seattle
Are you a PhD interested in machine learning, natural language processing, computer vision, automated reasoning, robotics, or quantum technologies? We are looking for skilled scientists capable of putting theory into practice through experimentation and invention, leveraging science techniques and implementing systems to work on massive datasets in an effort to tackle never-before-solved problems. A successful candidate will be a self-starter comfortable with ambiguity, strong attention to detail, and the ability to work in a fast-paced, ever-changing environment. As an Applied Scientist, you will own the design and development of end-to-end systems. You’ll have the opportunity to create technical roadmaps, and drive production level projects that will support Amazon Science. You will work closely with Amazon scientists, and other science interns to develop solutions and deploy them into production. The ideal scientist must have the ability to work with diverse groups of people and cross-functional teams to solve complex business problems. Key job responsibilities Amazon Science gives insight into the company’s approach to customer-obsessed scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in artificial intelligence and related fields. Our scientists use our working backwards method to enrich the way we live and work. For more information on the Amazon Science community please visit https://www.amazon.science.
US, WA, Seattle
What happens when you give AI the ability to remember? Not cached responses — real structured memory that compounds over time and transfers across contexts. We're building the science behind this, and we need researchers who want to own the problem end-to-end. This is a founding role on a new team. You won't inherit models or maintain someone else's pipeline. You'll define the research direction, run experiments at scale, and ship what works directly to production. Key job responsibilities As an Applied Scientist in our team, you will be responsible for the research, design, and development of new AI technologies for knowledge acquisition and retrieval. You will adopt or invent new machine learning and analytical techniques in the realm of information retrieval, knowledge representation, and large language models. Specific responsibilities include: 1. Design and implement novel approaches to knowledge extraction from heterogeneous, unstructured data sources at organizational scale. 2. Build retrieval systems that match intent to relevant knowledge across domains — solving the "right memory at the right time" problem. 3. Own the quality of memory generation: what to capture, how to structure it, when to surface it, and when to let it decay. 4. Run large-scale experiments using Amazon's compute infrastructure and massive real-world datasets. 5. Develop evaluation frameworks for a system where "quality" means something new — right knowledge, right context, right confidence level. 6. Collaborate with engineers to move from research prototype to production system in weeks, not quarters. 7. Invent new approaches to temporal knowledge management — how memories age, conflict, and compound over time. 8. Publish and patent novel approaches to knowledge acquisition and retrieval at top-tier venues. A day in the life You will solve real-world problems by getting and analyzing large amounts of data, generate insights and opportunities, execute experiments, and develop statistical and ML models. The team is driven by business needs, which requires collaboration with other Scientists, Engineers, and Product Managers across the organization. You get to influence stakeholders with clear communication skills. You innovate on behalf of the customer and strategically build features. You will mentor junior members and help them grow. About the team We're a new team within Personalization, focused on a different kind of recommendation: not "what product should this customer see" but "what knowledge should this AI use right now." Same scale, same rigor, entirely new problem space. The science is at the intersection of information retrieval, knowledge representation, and LLM reasoning — and the right approach hasn't been established yet. The team values innovation and offers a safe place to try, fail, and learn while fostering a culture of continuous improvement. Everyone is a leader and owner for everything we do as a team. We offer creative space with an entrepreneurial work environment focusing on customer obsession.
US, WA, Seattle
At Amazon Selection and Catalog Systems (ASCS), our mission is to power the online buying experience for customers worldwide so they can find, discover, and buy any product they want. We innovate on behalf of our customers to ensure uniqueness and consistency of product identity and to infer relationships between products in Amazon Catalog to drive the selection gateway for the search and browse experiences on the website. We're solving a fundamental AI challenge: establishing product relevant information at unprecedented scale with Frontier Models and Agents. The scale is staggering: billions of products, petabytes of multimodal data, millions of sellers, dozens of languages, and infinite product diversity ranging from electronics to groceries to digital content. The research challenges are immense. GenAI and VLMs hold transformative promise for catalog understanding, but we operate where traditional methods fail: ambiguous problem spaces, incomplete and noisy data, inherent uncertainty, reasoning across both images and textual data, and explaining decisions at scale. Enriching product information requires sophisticated models that reason across text, images, and structured data, all while maintaining accuracy and trust for high-stakes business decisions affecting millions of customers daily. Amazon's Catalog System Services Science team is looking for an innovative and customer-focused applied scientist to help us make the world's best product catalog even better. In this role, you will partner with technology and business leaders to build new state-of-the-art algorithms, models, and services. You will pioneer advanced GenAI solutions that power next-generation agentic shopping experiences, working in a collaborative environment where you can experiment with massive data from the world's largest product catalog, tackle problems at the frontier of AI research, rapidly implement and deploy your algorithmic ideas at scale, across millions of customers. Key job responsibilities - Formulate novel research problems at the intersection of GenAI, multimodal learning, and large-scale information retrieval. In essence, translating ambiguous business challenges into tractable scientific frameworks - Design and implement leading models leveraging frontier models, and agentic architectures to enrich catalog information at billion-product scale - Pioneer explainable AI methodologies that balance model performance with scalability requirements for production systems impacting millions of daily customer decisions - Own end-to-end ML pipelines from research ideation to production deployment, processing petabytes of multimodal data with rigorous evaluation frameworks - Represent the team in the broader science community - publishing findings, delivering tech talks, and staying at the forefront of GenAI, VLM, and agentic system research
IN, HR, Gurugram
Building large-scale forecasting and optimization systems that power Amazon’s global transportation network and directly impact customer experience and cost. Key job responsibilities 1. Guide model and system design across a range of techniques, including tree-based models, deep learning (LSTMs, transformers), LLMs, and reinforcement learning. 2. Ensure models are production-ready, scalable, and robust through close partnership with stakeholders. 3. Partner with Product, Operations, and Engineering leaders to enable proactive decision-making and corrective actions. 4 Own end-to-end business metrics, directly influencing customer experience, cost optimization, and network reliability. 5. Help contribute to the broader ML community through publications, conference submissions, and internal knowledge sharing.
US, WA, Seattle
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video subscriptions such as Apple TV+, HBO Max, Peacock, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video team member, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!
US, CA, Sunnyvale
We are looking for a Senior Applied Scientist to help drive the research and development of real-time multimodal conversational AI. You will contribute across two focus areas: advancing foundation models for speech and audio, and building the post-training systems (reward modeling, reinforcement learning) that shape natural, human-like conversational behavior. You will own a significant research area and contribute across the full model lifecycle — from pre-training and architecture design through post-training alignment and real-time deployment. You will work at the frontier of what’s possible in conversational AI, with the compute, data, and runway to pursue problems that few teams in the world have the resources to tackle. As a Senior Scientist, you will drive the technical execution of your research area, contribute to the team’s roadmap, and work closely with inference engineers to ensure your models are designed for real-time production deployment. Key job responsibilities What You’ll Do Foundation Model Scaling - Help build and train large-scale multimodal foundation models for real-time speech and audio generation, from architecture design through production-scale training - Advance the scaling and efficiency of conversational models, including the relationship between data, model size, and real-time performance - Design model architectures informed by hardware constraints and inference requirements, working with inference engineers to ensure models are servable from inception - Develop training methodologies for multimodal models that jointly process and generate speech, language, and audio in real-time streaming contexts - Contribute to the state of the art on efficient architectures and training methods for conversational AI at scale Post-Training & Reinforcement Learning - Design and build reward models and reward functions for speech systems — capturing naturalness, fluency, conversational quality, and real-time responsiveness - Develop and apply reinforcement learning methods to shape conversational behavior — teaching models natural timing, responsiveness, and fluid interaction - Build parts of the post-training pipeline from SFT through RL alignment, optimized for real-time multimodal outputs rather than text-only generation - Design evaluation frameworks that capture the quality dimensions unique to real-time conversation (latency sensitivity, audio quality, prosody, interaction naturalness) Real-Time Perception & Generation - Advance the team’s capabilities in real-time perception — the ability of the model to process incoming audio/speech while simultaneously generating responses - Develop techniques for natural interactive systems where the model handles concurrent input and output with human-like timing - Work at the intersection of model architecture and production constraints to ensure multimodal capabilities function within hard real-time latency budgets
US, NY, New York
Are you excited about applying machine learning and statistical modeling to real-world systems that serve millions of customers? Amazon Connect is a cloud-based contact center service that helps businesses deliver personal, efficient customer experiences. Our team of scientists and engineers builds the AI and ML capabilities that power contact center operations and optimization. We are looking for a Senior Applied Scientist to tackle scientifically complex challenges in areas such as stochastic modeling, queueing theory, anomaly detection, and optimization. In this role, you will design and deploy novel ML models and algorithms that directly improve how businesses interact with their customers. You will work at the intersection of research and production, turning ambiguous problems into scalable solutions that shape the future of cloud-based customer service. Key job responsibilities - Design and deploy novel machine learning models and algorithms to solve complex problems in contact center operations, including forecasting, routing optimization, and anomaly detection. - Lead the scientific agenda for your team by identifying new research opportunities, proposing initiatives, and driving them from concept through production deployment. - Collaborate with engineering teams to architect and implement scalable ML systems, personally contributing significant portions of the critical scientific components. - Mentor fellow scientists and engineers through code reviews, design discussions, and scientific guidance, raising the overall technical bar of the team. - Evaluate and advance the team's ML methodology by benchmarking against current academic and industry research, and by publishing findings internally and externally when appropriate. A day in the life You might start your morning reviewing experiment results from a new forecasting model, then join a design session with engineers to discuss how to integrate it into the production pipeline. After lunch, you could be whiteboarding a novel approach to a queueing optimization problem with a fellow scientist, followed by a code review for a teammate. You will regularly present your research findings to stakeholders across the organization and contribute to the team's publication efforts. About the team Our team within Amazon Connect focuses on building intelligent, ML-driven capabilities that help businesses run their contact centers more effectively. We work closely with product, engineering, and science partners to turn research ideas into features that customers rely on every day. We value curiosity, collaboration, and scientific rigor, and we are investing in new AI capabilities that will continue to transform the customer service industry. If you want to see your research make a tangible impact at scale, this is the place to do it.
ES, B, Barcelona
How does Amazon decide which fulfillment center ships your order, which truck carries it, and how to keep promises across hundreds of millions of packages daily? How does it decide how many trucks and how much labor are required to ship orders across the network? SCOT Fulfillment Optimization (FO) owns the optimization and forecasting science behind these decisions. We are seeking Applied Scientists to join the FO Science & Tech team in Barcelona (alternatively: Luxembourg or London) with a strong academic background in optimization, machine learning, and/or time-series forecasting. • You will design and build state-of-the-art machine learning and optimization models that power Amazon's fulfillment decisions at an unprecedented scale across two core scientific pillars: • Large-Scale Optimization and Planning: Designing planning systems for order assignment and resource utilization, while balancing multi-objective cost-speed tradeoffs to enable controllers to steer millions of shipments per hour optimally. • Demand Forecasting & Predictive ML: Developing time-series forecasts for customer demand, incorporating contextual information (weather, sales, order properties), and modeling uncertainty for core planning systems. Basic qualifications • PhD in Operations Research, Applied Mathematics, Computer Science, or related field (or equivalent experience) • Strong programming skills (Python preferred; experience with optimization solvers a plus) • Research experience in one or more: • Large-scale mathematical programming (LP, MIP, decomposition methods) • Combinatorial optimization (assignment, scheduling, network flows) • Multi-objective optimization and control • Large-scale time-series forecasting (GenAI models, probabilistic forecasting, uncertainty quantification) • Causal inference (spatiotemporal causal modeling, offline policy evaluation) Preferred qualifications • Experience building optimization systems that run in production at scale • Being comfortable with ambiguity and fast iteration cycles • Publications in relevant venues Key job responsibilities Design and implement optimization and forecasting models for large-scale fulfillment problems, from order assignment to network flow control. Build research prototypes end-to-end: from problem formulation through scalable implementation to production validation. Analyse complex tradeoffs (cost, speed, capacity, accuracy) and translate findings into actionable recommendations for leadership and operations teams. Collaborate with engineers to bring science solutions into production systems serving millions of customer orders daily. A day in the life You formulate an optimization or forecasting problem on a whiteboard with teammates, then prototype it in Python with real data by the afternoon. You run experiments against production-scale datasets, iterate on the model, and present results to stakeholders who will use them to make network decisions next week. Some days you dive deep into solver performance; other days you're explaining a Pareto frontier to an operations leader. You collaborate with large engineering and product teams to bring your solutions into systems serving millions of customers. Alongside fast-turnaround prototypes, you own long-term research bets, the kind that reshape how Amazon's fulfillment network operates at scale. Your work goes live. About the team SCOT Fulfillment Optimization Science & Tech (FO SnT) is the applied research team behind Amazon's fulfillment decision-making systems. We decide how orders get assigned to warehouses, how capacity is allocated across the network, and how cost and speed tradeoffs are managed in real time, at global scale. Our models influence billions of euros in annual operational spend. They protect sites from overload during peak, reduce transportation costs and CO2 emissions, and ensure customers receive their packages when promised. Leadership relies on our science to make investment decisions worth hundreds of millions. We are practitioners of large-scale optimization: MIP formulations, decomposition methods, approximation algorithms, and parallelisation. We use machine learning where it sharpens our decisions, including forecasting, learned heuristics, and multi-armed bandits. We pick the right tool for the problem, not the fashionable one. You will work alongside Senior and Principal scientists, and collaborate with Amazon Scholars and academic partners who bring frontier research into our applied problems. We code our prototypes to be production-ready and collaborate with large engineering teams to ship systems, not papers. Above all, we have fun solving hard real-world problems at real-world speed, failing, learning, and shipping along the way.
US, NY, New York
We are seeking a Lead Applied Scientist to drive the development of next-generation manipulation and autonomy systems for robots operating in complex, real-world environments. This role is designed for an exceptional technical leader with a strong research background and a passion for translating cutting-edge ideas into working robotic systems. You will play a central role in defining the technical direction of our manipulation and autonomy stack, from problem formulation and algorithm design to system integration and real-world deployment. While this role is hands-on and deeply technical, it is also expected to evolve toward technical leadership and team building over time. Key job responsibilities - Lead research and development of manipulation and autonomy systems for robots, including planning, control, learning, and closed-loop execution - Design and implement algorithms, especially focused around autonomy and interaction with dynamic environments - Work closely with perception, motor control, hardware, and systems teams to build tightly integrated autonomy pipelines - Define evaluation methodologies, benchmarks, and simulation-to-real workflows for manipulation and autonomy - Stay deeply engaged with the research community, selectively incorporating state-of-the-art techniques into deployed systems - Mentor and guide other researchers and engineers, help set technical direction, and contribute to team growth and research culture - Lead technical projects from conception through production deployment - Bridge research initiatives with practical engineering implementation About the team Fauna Robotics, an Amazon company, is building capable, safe, and genuinely delightful robots for everyday life. Our goal is simple: make robots people actually want to live and interact with in everyday human spaces. We believe that future won’t arrive until building for robotics becomes far more accessible. Today, too much effort is spent reinventing the fundamentals. We’re changing that by developing tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products. Our work spans the full stack: mechanical design, control systems, dynamic modeling, and intelligent software. The focus is not just functionality, but experience. We’re building robots that feel responsive, expressive, and genuinely useful. At Fauna, you’ll work at the frontier of this space, helping define how robots move, manipulate, and interact with people in natural environments. It’s an opportunity to solve hard problems across hardware and software with a team focused on making robotics accessible and joyful to build. If you care about making robotics real for everyone and building systems that are as delightful as they are capable, we’re interested in hearing from you.
US, WA, Seattle
As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. We are looking for an Applied Scientist to join our team that is building enterprise applications leveraging machine learning, generative AI, and agentic AI to help millions of companies worldwide manage their day-to-day supply chain operations. Our mission is to accelerate our customers' businesses through intuitive, differentiated technology solutions that solve enduring supply chain challenges. We blend strategic vision with curiosity and Amazon's real-world operational experience to build opinionated, turnkey solutions that make the 'buy versus build' decision a no-brainer for our customers. As an Applied Scientist, you will design and develop machine learning models and algorithms that power intelligent supply chain applications at global scale. You will work at the intersection of research and real-world product impact, translating scientific advances into production systems that serve millions of customers. We operate like a startup within AWS, offering you the opportunity to tackle complex challenges while working with the latest technologies in deep learning, large language models, and optimization. If you are passionate about pushing the boundaries of applied science, thrive in ambiguous problem spaces, and want to shape the future of supply chain intelligence while having the backing of AWS's extensive resources, we want to hear from you. Key job responsibilities - Design, develop, and deploy machine learning models for demand forecasting, inventory optimization, anomaly detection, and supply chain decision-making. - Develop generative AI and agentic AI solutions that automate complex supply chain workflows and deliver intelligent, adaptive recommendations to customers. - Formulate real-world business problems as machine learning problems; define data requirements, model architectures, evaluation metrics, and experimentation frameworks. - Drive end-to-end applied science projects from ideation through experimentation, offline evaluation, A/B testing, and production deployment at scale. - Collaborate with engineering, product management, and business stakeholders to translate scientific capabilities into customer-facing product features, and mentor other scientists to raise the team's technical bar. A day in the life You will start many mornings reviewing experiment results and model metrics before joining a science sync where you and your teammates discuss progress, debug tricky modeling issues, and brainstorm new approaches. From there, you may spend focused time writing and testing model code in Python or PyTorch, running offline evaluations, or preparing an A/B test for a new forecasting algorithm. Expect regular working sessions with software engineers to integrate your models into production services, and occasional deep-dive reviews where you present your scientific approach and findings to the broader team. About the team The AWS Applied AI Solutions team builds enterprise applications that leverage Amazon's operational expertise to solve real-world supply chain challenges for millions of companies. We operate like a startup within AWS, moving fast and shipping iteratively with modern AI technologies. We invest in your growth through mentorship from experienced scientists, conference publication support, and internal science reading groups. If your career hasn't followed a traditional path, we encourage you to apply — we value varied experiences and perspectives.