Christos Christodoulopoulos seated at a desk with a computer.
Christos Christodoulopoulos is a senior applied scientist with the Alexa Knowledge team based in Cambridge, UK. In this article, he provides career advice to computational linguistics' graduate students considering whether to pursue a research role in industry.

Can computational linguists find a home in the technology industry?

Alexa senior applied scientist provides career advice to graduate students considering a research role in industry.

Editor’s Note: Christos Christodoulopoulos is a senior applied scientist within the Alexa Knowledge team based in Cambridge, UK. His research focuses on knowledge extraction, knowledge graph question answering and fact verification. Christodoulopoulos joined Amazon in 2016 as a research scientist — his first non-academic position.

His background is in computational linguistics: the study of human language using computational methods. After earning his undergraduate degree in digital systems and technology education, Christodoulopoulos obtained his master’s degree in computational linguistics at the University of Edinburgh, with a thesis on computational models for linguistic phenomena like entailment and polarity.

Christos Christodoulopoulos, senior applied scientist, Alexa Knowledge team, at Cambridge in the UK.
Christos Christodoulopoulos

His doctoral research focused on the underlying structure of syntactic categories across languages and how (or if) they relate to semantic primitives. During his post-doctoral work at the University of Illinois at Urbana-Champaign, Christodoulopoulos worked on computational models of child language acquisition (based on the Syntactic Bootstrapping hypothesis) and machine-learning models for extending semantic role labeling (SRL). In the article below, Christodoulopoulos, who has transitioned from more theoretical research on language to more applied research on knowledge extraction, shares his advice on how young researchers can transition to an industry research position.

A friend who teaches at Cornell recently asked me to share career advice for graduate students who are deciding whether they want to work in industry. He teaches natural language processing and computational linguistics. Some of his students come from a traditional (non-computational) linguistics background and wanted to know whether there are career paths for them within the technology industry. Having not had any industry experience before joining Amazon, I tried to think of advice I wish someone had given me when I first started. Here’s what I shared:

Internships:

Former Amazon interns offer their advice

We asked some recent science interns (and PhD students) what advice they’d give to fellow future interns — here’s what they told us.

  • Pursue more than one internship, if possible. Try different companies or research groups. Find projects that lie just beyond your current research — close enough to hit the ground running and finish within three to six months, but challenging enough that you learn something new.
  • During your internship talk to as many people as possible: start with your interview (I decided to accept my current position after my conversation with two of my panel members), arrange 1:1s with other team members/leaders, attend talks, seminars, reading groups, and other activities that provide a more multi-disciplinary perspective.

Research:

  • Consciously expand your research to other areas, or use other tools than the ones you’re using in your day-to-day research.
  • For writing both academic and industry research papers, try to think about the implications of your work. What will the reader take away? Can they incorporate your findings into their work? ("Our system performs x% better than our competitors" is not a finding) Would your paper/work be relevant in six months, two years, or even five years? At Amazon, we use a working backwards model where we start from a customer need and work our way back to the solution — this gives us the confidence that the problem/end state is important, even if the solution changes.
  • Review research papers for as many conferences as you can. Try to gain a sense of the quality — and breadth —of work in your area. Read other reviewers' comments. See what they spotted and what they missed (or chose not to mention). Be respectful in your comments, but don't shy away from pointing out issues that stand out. Be constructive in your criticism and try to offer counter examples or suggestions for improvements. Try to highlight the positives of the work, focusing on what the community can learn from it. Always include an executive summary for the area chair (they will thank you).
  • Don't confuse tools with ways of thinking about a problem. If I ask you how you would solve sentiment analysis, BERT isn't an answer. Think of the underlying reason why such a technique would work, and try to generalize it. A company will not hire you because you're an expert in a tool/technique — you need to show you can learn a new one when the first one goes out of style (or better yet, develop the new one).
  • Be frugal with your resources. Do you need this amount of computation? This much data? How much effort would it take to transfer to other languages? What can the typological differences between languages tell us about the potential to generalize the model? This is academia's edge over industry.
  • Try to collaborate with other researchers as you pursue your PhD. Learn how to share the workload, but also resources like code and data. Use this opportunity to develop best practices for version control, code commenting, lab notes, and unit testing.

Career:

  • Before starting your PhD journey (or during the first year or so) decide if the academic model of research is for you. Getting a PhD is a long, arduous process (especially in the US) and can be very lonely even within a big research lab — the end state of your studies after all, is to be the sole expert in your (admittedly tiny) research area. If the extreme focus on a tiny sub-area isn't your thing, that’s OK — you can usually convert the first couple of years of your PhD into a master’s. Most research positions require a PhD, even though some companies will hire researchers with master’s degrees.
  • Pursuing a PhD is a long process, but it provides the opportunity to demonstrate what research can be. As my advisor used to say, a PhD is just a "driver's license for research". In retrospect, this was when I had the most time to work on ideas that excited me, and discover as much about my field as I could. Even if your thesis is on a very narrow topic make sure you get a chance to expand your research horizons by collaborating with other students on their projects, or simply during your literature review.
  • As my advisor used to say, a PhD is just a 'driver's license for research'.
    Christos Christodoulopoulos
    Idea-led vs. product-led research: there are a number of industry research groups that operate much more similarly to an academic research lab (where the main output is publications, data sets, and models), whereas others (including Amazon) focus on products/customers. This doesn't mean you won't get to publish — rather that you follow a product-driven, grounded approach instead of an idea-driven one — see our science website for examples. I have come to love working on product-led research for two reasons: first, you have a tangible impact on customers' lives (and you get to brag to your family and friends!); and second, it forces you to deal with the scale and “messiness” of real-world data. For me, this means dealing with language as it is, rather than as I would like it be.
  • Learn good administration practices. Look at how big companies organize their teams and programs (for example, Scrum and Kanban). Learn what makes a good meeting and adopt a meeting code of conduct (ask for an agenda, try to ensure everyone is heard, take notes and share).
  • Be a good teammate and eventually leader. Unfortunately, academics are never taught management skills (people or project), and not everyone is a natural team player or leader. Be aware of your unconscious biases, be self-critical, and earn trust. If you aren’t sure if you should take management courses (I haven't), try to observe how management is done around you, and learn from what works and what doesn't. I have found that Amazon’s list of leadership principles make for excellent day-to-day guidelines (even for non-managers like me).  

Non-computational disciplines:

  • The big technology companies — and a lot of start-ups — are interested in non-computational linguists. The difference is whether the positions offered are research/publications-oriented, or more engineering/analysis focused. At Amazon we have a number of roles like Language Engineer, Language Data Researcher, Data Linguist, Data Associate that consider linguists without computational background as candidates (data handling and scripting skills are required though — see below). You can also meet some of the Amazonians in these positions by visiting the Alexa AI team page, and clicking on Kat, Melanie, or Saumil.
  • Coding in Python is vital, even for non-computational linguists. It's steadily replacing R as the default data analysis language and it's very versatile in that it can be used from hacky scripts all the way to production systems (and of course it's the language of deep nets). Take programming courses and try to participate in Kaggle competitions or other shared challenges in your area. Our recent FEVER challenge is a good example of a standalone competition that requires a big chunk of the standard NLP pipeline

I hope you find this advice of use, and wish that your career journey is as challenging and rewarding as mine has been. As extra homework, I highly recommend reading Chris Manning’s excellent position paper “Computational Linguists and Deep Learning” from the column “Last Words” of the Computational Linguistics Journal. In his article in the same column, my PhD advisor Mark Steedman writes: “Human knowledge is expressed in language. So computational linguistics is very important.”

Research areas

Related content

US, WA, Seattle
This role will contribute to developing the Economics and Science products and services in the Fee domain, with specialization in supply chain systems and fees. Through the lens of economics, you will develop causal links for how Amazon, Sellers and Customers interact. You will be a key and senior scientist, advising Amazon leaders how to price our services. You will work on developing frameworks and scalable, repeatable models supporting optimal pricing and policy in the two-sided marketplace that is central to Amazon's business. The pricing for Amazon services is complex. You will partner with science and technology teams across Amazon including Advertising, Supply Chain, Operations, Prime, Consumer Pricing, and Finance. We are looking for an experienced Economist to improve our understanding of seller Economics, enhance our ability to estimate the causal impact of fees, and work with partner teams to design pricing policy changes. In this role, you will provide guidance to scientists to develop econometric models to influence our fee pricing worldwide. You will lead the development of causal models to help isolate the impact of fee and policy changes from other business actions, using experiments when possible, or observational data when not. Key job responsibilities The ideal candidate will have extensive Economics knowledge, demonstrated strength in practical and policy relevant structural econometrics, strong collaboration skills, proven ability to lead highly ambiguous and large projects, and a drive to deliver results. They will work closely with Economists, Data / Applied Scientists, Strategy Analysts, Data Engineers, and Product leads to integrate economic insights into policy and systems production. Familiarity with systems and services that constitute seller supply chains is a plus but not required. About the team The Stores Economics and Sciences team is a central science team that supports Amazon's Retail and Supply Chain leadership. We tackle some of Amazon's most challenging economics and machine learning problems, where our mandate is to impact the business on massive scale.
US, WA, Seattle
WW Amazon Stores Finance Science (ASFS) works to leverage science and economics to drive improved financial results, foster data backed decisions, and embed science within Finance. ASFS is focused on developing products that empower controllership, improve business decisions and financial planning by understanding financial drivers, and innovate science capabilities for efficiency and scale. We are looking for a data scientist to lead high visibility initiatives for forecasting Amazon Stores' financials. You will develop new science-based forecasting methodologies and build scalable models to improve financial decision making and planning for senior leadership up to VP and SVP level. You will build new ML and statistical models from the ground up that aim to transform financial planning for Amazon Stores. We prize creative problem solvers with the ability to draw on an expansive methodological toolkit to transform financial decision-making with science. The ideal candidate combines data-science acumen with strong business judgment. You have versatile modeling skills and are comfortable owning and extracting insights from data. You are excited to learn from and alongside seasoned scientists, engineers, and business leaders. You are an excellent communicator and effectively translate technical findings into business action. Key job responsibilities Demonstrating thorough technical knowledge, effective exploratory data analysis, and model building using industry standard ML models Working with technical and non-technical stakeholders across every step of science project life cycle Collaborating with finance, product, data engineering, and software engineering teams to create production implementations for large-scale ML models Innovating by adapting new modeling techniques and procedures Presenting research results to our internal research community
IN, KA, Bengaluru
RBS (Retail Business Services) Tech team works towards enhancing the customer experience (CX) and their trust in product data by providing technologies to find and fix Amazon CX defects at scale. Our platforms help in improving the CX in all phases of customer journey, including selection, discoverability & fulfilment, buying experience and post-buying experience (product quality and customer returns). The team also develops GenAI platforms for automation of Amazon Stores Operations. As a Sciences team in RBS Tech, we focus on foundational ML research and develop scalable state-of-the-art ML solutions to solve the problems covering customer experience (CX) and Selling partner experience (SPX). We work to solve problems related to multi-modal understanding (text and images), task automation through multi-modal LLM Agents, supervised and unsupervised techniques, multi-task learning, multi-label classification, aspect and topic extraction for Customer Anecdote Mining, image and text similarity and retrieval using NLP and Computer Vision for product groupings and identifying duplicate listings in product search results. Key job responsibilities As an Research Scientist, you will be responsible to design and deploy scalable GenAI, NLP and Computer Vision solutions that will impact the content visible to millions of customer and solve key customer experience issues. You will develop novel LLM, deep learning and statistical techniques for task automation, text processing, image processing, pattern recognition, and anomaly detection problems. You will define the research and experiments strategy with an iterative execution approach to develop AI/ML models and progressively improve the results over time. You will partner with business and engineering teams to identify and solve large and significantly complex problems that require scientific innovation. You will help the team leverage your expertise, by coaching and mentoring. You will contribute to the professional development of colleagues, improving their technical knowledge and the engineering practices. You will independently as well as guide team to file for patents and/or publish research work where opportunities arise. The RBS org deals with problems that are directly related to the selling partners and end customers and the ML team drives resolution to organization level problems. Therefore, the Research Scientist role will impact the large product strategy, identifies new business opportunities and provides strategic direction which is very exciting.
US, WA, Bellevue
We are looking for detail-oriented, organized, and responsible individuals who are eager to learn how to apply their causal inference and/or structural econometrics skillsets to solve real world problems. The intern will work in the area of Economics Intelligence in Amazon Returns and Recommerce Technology and Innovation and develop new, data-driven solutions to support the most critical components of this rapidly scaling team. Our PhD Economist Internship Program offers hands-on experience in applied economics, supported by mentorship, structured feedback, and professional development. Interns work on real business and research problems, building skills that prepare them for full-time economist roles at Amazon and beyond. You will learn how to build data sets and perform applied econometric analysis collaborating with economists, scientists, and product managers. These skills will translate well into writing applied chapters in your dissertation and provide you with work experience that may help you with placement. These are full-time positions at 40 hours per week, with compensation being awarded on an hourly basis. About the team The WWRR Economics Intelligence (RREI) team brings together Economists, Data Scientists, and Business Intelligence Engineers experts to delivers economic solutions focused on forecasting, causality, attribution, customer behavior for returns, recommerce, and sustainability domains.
US, WA, Bellevue
We are looking for detail-oriented, organized, and responsible individuals who are eager to learn how to apply their causal inference and/or structural econometrics skillsets to solve real world problems. The intern will work in the area of Economics Intelligence in Amazon Returns and Recommerce Technology and Innovation and develop new, data-driven solutions to support the most critical components of this rapidly scaling team. Our PhD Economist Internship Program offers hands-on experience in applied economics, supported by mentorship, structured feedback, and professional development. Interns work on real business and research problems, building skills that prepare them for full-time economist roles at Amazon and beyond. You will learn how to build data sets and perform applied econometric analysis collaborating with economists, scientists, and product managers. These skills will translate well into writing applied chapters in your dissertation and provide you with work experience that may help you with placement. These are full-time positions at 40 hours per week, with compensation being awarded on an hourly basis. About the team The WWRR Economics Intelligence (RREI) team brings together Economists, Data Scientists, and Business Intelligence Engineers experts to delivers economic solutions focused on forecasting, causality, attribution, customer behavior for returns, recommerce, and sustainability domains.
US, WA, Seattle
Amazon has co-founded and signed The Climate Pledge, a commitment to reach net zero carbon by 2040. As a team, we leverage GenAI, sensors, smart home devices, cloud services, material science, and Alexa to build products that have a meaningful impact for customers and the climate. In alignment with this bold corporate goal, the Amazon Devices & Services organization is looking for a passionate, talented, and inventive Senior Applied Scientist to help build revolutionary products with potential for major societal impact. Great candidates for this position will have expertise in the areas of agentic AI applications, deep learning, time series analysis, LLMs, and multimodal systems. This includes experience designing autonomous AI agents that can reason, plan, and execute multi-step tasks, building tool-augmented LLM systems with access to external APIs and data sources, implementing multi-agent orchestration, and developing RAG architectures that combine LLMs with domain-specific knowledge bases. You will strive for simplicity and creativity, demonstrating high judgment backed by statistical proof. Key job responsibilities As a Senior Applied Scientist on the Energy Science team, you'll design and deploy agentic AI systems that autonomously analyze data, plan solutions, and execute recommendations. You'll build multi-agent architectures where specialized AI agents coordinate to solve complex optimization problems, and develop tool-augmented LLM applications that integrate with external data sources and APIs to deliver context-aware insights. Your work involves creating multimodal AI systems that synthesize diverse data streams, while implementing RAG pipelines that ground large language models in domain-specific knowledge bases. You'll apply advanced machine learning and deep learning techniques to time series analysis, forecasting, and pattern recognition. Beyond technical innovation, you'll drive end-to-end product development from research through production deployment, collaborating with cross-functional teams to translate AI capabilities into customer experiences. You'll establish rigorous experimentation frameworks to validate model performance and measure business impact, building AI-driven products with potential for major societal impact.
US, WA, Seattle
Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the next level. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. As a Research Scientist, you will work with a unique and gifted team developing exciting products for consumers and collaborate with cross-functional teams. Our team rewards intellectual curiosity while maintaining a laser-focus in bringing products to market. Competitive candidates are responsive, flexible, and able to succeed within an open, collaborative, entrepreneurial, startup-like environment. At the intersection of both academic and applied research in this product area, you have the opportunity to work together with some of the most talented scientists, engineers, and product managers. Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best.
US, CA, San Francisco
Amazon launched the AGI Lab to develop foundational capabilities for useful AI agents. We built Nova Act - a new AI model trained to perform actions within a web browser. The team builds AI/ML infrastructure that powers our production systems to run performantly at high scale. We’re also enabling practical AI to make our customers more productive, empowered, and fulfilled. In particular, our work combines large language models (LLMs) with reinforcement learning (RL) to solve reasoning, planning, and world modeling in both virtual and physical environments. Our lab is a small, talent-dense team with the resources and scale of Amazon. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research. We’re entering an exciting new era where agents can redefine what AI makes possible. We’d love for you to join our lab and build it from the ground up! Key job responsibilities This role will lead a team of SDEs building AI agents infrastructure from launch to scale. The role requires the ability to span across ML/AI system architecture and infrastructure. You will work closely with application developers and scientists to have a impact on the Agentic AI industry. We're looking for a Software Development Manager who is energized by building high performance systems, making an impact and thrives in fast-paced, collaborative environments. About the team Check out the Nova Act tools our team built on on nova.amazon.com/act
US, WA, Seattle
MULTIPLE POSITIONS AVAILABLE Employer: AMAZON WEB SERVICES, INC. Offered Position: Applied Scientist III Job Location: Seattle, Washington Job Number: AMZ9674037 Position Responsibilities: Participate in the design, development, evaluation, deployment and updating of data-driven models and analytical solutions for machine learning (ML) and/or natural language (NL) applications. Develop and/or apply statistical modeling techniques (e.g. Bayesian models and deep neural networks), optimization methods, and other ML techniques to different applications in business and engineering. Routinely build and deploy ML models on available data, and run and analyze experiments in a production environment. Identify new opportunities for research in order to meet business goals. Research and implement novel ML and statistical approaches to add value to the business. Mentor junior engineers and scientists. Position Requirements: Master’s degree or foreign equivalent degree in Computer Science, Machine Learning, Engineering, or a related field and two years of research or work experience in the job offered, or as a Research Scientist, Research Assistant, Software Engineer, or a related occupation. Employer will accept a Bachelor’s degree or foreign equivalent degree in Computer Science, Machine Learning, Engineering, or a related field and five years of progressive post-baccalaureate research or work experience in the job offered or a related occupation as equivalent to the Master’s degree and two years of research or work experience. Must have one year of research or work experience in the following skill(s): (1) programming in Java, C++, Python, or equivalent programming language; and (2) conducting the analysis and development of various supervised and unsupervised machine learning models for moderately complex projects in business, science, or engineering. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. 40 hours / week, 8:00am-5:00pm, Salary Range $167,100/year to $226,100/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits.#0000
IN, KA, Bengaluru
Amazon Health Services (One Medical) About Us: At Health AI, we're revolutionizing healthcare delivery through innovative AI-enabled solutions. As part of Amazon Health Services and One Medical, we're on a mission to make quality healthcare more accessible while improving patient outcomes. Our work directly impacts millions of lives by empowering patients and enabling healthcare providers to deliver more meaningful care. Role Overview: We're seeking an Applied Scientist to join our dynamic team in building state of the art AI/ML solutions for healthcare. This role offers a unique opportunity to work at the intersection of artificial intelligence and healthcare, developing solutions that will shape the future of medical services delivery. Key job responsibilities • Lead end-to-end development of AI/ML solutions for Amazon Health organization, including Amazon Pharmacy and One Medical • Research, design, and implement state-of-the-art machine learning models, with a focus on Large Language Models (LLMs) and Visual Language Models (VLMs) • Optimize and fine-tune models for production deployment, including model distillation for improved latency • Drive scientific innovation while maintaining a strong focus on practical business outcomes • Collaborate with cross-functional teams to translate complex technical solutions into tangible customer benefits • Contribute to the broader Amazon Health scientific community and help shape our technical roadmap