David Schuster and colleagues' Nature 2004 paper (left) "Strong coupling of a single photon to a superconducting qubit using circuit quantum electrodynamics" helped spawn a new field, circuit quantum electrodynamics. Schuster and colleagues' American Physical Society 2007 paper (right) "Charge-insensitive qubit design derived from the Cooper pair box", introduced a new type of superconducting quantum circuit.
David Schuster and colleagues' Nature, 2004, paper (left) "Strong coupling of a single photon to a superconducting qubit using circuit quantum electrodynamics" helped spawn a new field, circuit quantum electrodynamics. Schuster and colleagues' American Physical Society, 2007, paper (right) "Charge-insensitive qubit design derived from the Cooper pair box", introduced a new type of superconducting quantum circuit.

David Schuster’s quest to make practical quantum computers a reality

With quantum computers poised to take a big step forward, we speak to an Amazon Scholar who has spent two decades driving the technology to realize its enormous potential.

To become a foundational player in the creation of a potentially world-changing technology requires the happy conjunction of talent and timing. Both can be found in physicist David Schuster, who is pioneering the technology underpinning quantum computers.

Amazon Scholar David Schuster is seen inside his lab
Amazon Scholar David Schuster joined the AWS Center for Quantum Computing in October 2020.

Schuster became an Amazon Scholar in October 2020, joining the newly established AWS Center for Quantum Computing. Passionate about computers and physics, it was during Schuster’s undergrad studies at Brown University in the early 2000s that he became aware of the nascent field of quantum computing.

“As soon as I heard about it, I was taken with the idea that I could be involved in building a completely new type of computer,” says Schuster. He saw this chance for what it was, a colossal stroke of right-place-right-time good fortune. “The opportunity to make an impact at such a fundamental level was very exciting.”

To appreciate why quantum computing has such potential, compare it to regular, or “classical”, computers. A classical computer uses digital bits to perform computations, with each bit representing either 0 or 1 at any given time. In simplistic terms, increasing the number of bits available to interact with each other increases the computational power of a computer in an additive, linear fashion. A top-end laptop will boast 32 gigabytes of RAM, which is 256,000,000,000 bits.

Related content
New phase estimation technique reduces qubit count, while learning framework enables characterization of noisy quantum systems.

A quantum computer, by contrast, uses quantum bits (qubits) to perform calculations. Each qubit can be in a simultaneously 0 and 1 at any given time. As a result of this “quantum superposition” – which only occurs at the tiniest scales – increasing the qubits results in an exponential explosion in computational power. It is estimated that a fully functional quantum computer with as little as 100 qubits could outsmart today’s most powerful supercomputers for appropriately chosen problems.

Because of the tiny scale and extreme conditions at which qubits exist, it is very difficult to create and control them, but they can nevertheless be made by harnessing a variety of quantum particles, including charged atoms, the directional spin of electrons, and photons.

But it was an experiment published just as Schuster entered grad school at Yale University that demonstrated that a superconducting circuit could be turned into a qubit, though the quantum effect lasted for less than a nanosecond. “In those early days there was a small number of people working in the field,” he recalls, “and a fundamental question was whether you could even make a circuit quantum. They were able to see it as a direct observation!”

Our approach was unique in that we leveraged powerful ideas from atomic physics and mapped them onto circuits, to build circuits that behaved like atoms
David Schuster

Duly inspired, during his PhD research in physics at Yale, Schuster and his colleagues had bold ideas about how to improve the quantum circuit and create new ways of measuring its quantum state. “Our approach was unique in that we leveraged powerful ideas from atomic physics and mapped them onto circuits, to build circuits that behaved like atoms.”

The circuit-based qubit they created contained cavities and could trap and interact, or couple, with a single microwave photons to create a two-level quantum system, with the levels representing 0s and 1s. Published in Nature in 2004, the landmark paper helped to create a new field — circuit quantum electrodynamics.

Related content
New method enables entanglement between vacancy centers tuned to different wavelengths of light.

Using such circuits as the basis of a qubit has many benefits, says Schuster. One of those is that the cavities help to protect the fragile quantum state against external interference while also allowing the qubits to interact strongly with each other, which is essential for computation.

In 2007, Schuster and his colleagues published another landmark paper, this time in Physical Review A. In it, they introduced a new type of superconducting quantum circuit, coining the term “transmon”. More cunning physics had resulted in a drastic reduction in sensitivity to external noise and an increase in the qubit-photon coupling, while maintaining the ability to control the qubits. The relatively simple transmon has become an industry standard, forming the basis of efforts at Amazon and other computing giants. Some consider the transmon the “transistor” of superconducting quantum computers.

In 2010, Schuster moved to the University of Chicago, where he set up his lab, which explores and develops a range of quantum technologies. This year, for example, the Schuster Lab team published research revealing what they dubbed a “quantum flute”, a piece of hardware able to control multiple microwave photons simultaneously. The team called the work an important step towards efficient quantum RAM and quantum processors.

A tour of David Schuster's quantum computing lab

This year, Schuster is moving to the applied physics department at Stanford University, with the rest of his lab joining him there in 2023. For the rest of 2022, however, most of Schuster’s time will be spent working at the Center for Quantum Computing.

One of the key challenges of quantum systems is that quantum states are incredibly fragile. Consider a regular computer, in which a single bit might consist of a billion electrons sloshing back and forth, with their location representing a 0 or a 1.

“If some electrons get lost, that’s OK. And redundancy is built in. But in the case of a qubit, there’s just one photon and no redundancy,” says Schuster. “And beside the possibility of losing the photon altogether, the slightest noise from the environment can disturb the quantum superposition, creating errors.” This risk of noise is one of the reasons quantum computing typically requires superconducting materials and temperatures very near absolute zero to operate at all.

And the fact that quantum states can only be maintained for a very brief time compounds the error problem.

Related content
The head of Amazon Web Services’ quantum communication program on the Nobel winners’ influence on her field.

“I like to joke that my goal is to make qubits last for the blink of an eye,” says Schuster. Right now, state-of-the-art devices with multiple qubits might boast decoherence times of around 100 microseconds (0.0001 seconds), he says.

Decoherence means the loss of the fragile quantum state. This loss of information results in small computation errors that can quickly multiply, potentially making any output useless. And the more qubits in play, the more quickly errors can accumulate. With leading quantum processors currently containing up to a few hundred qubits (of a variety of natures), we are in what Caltech theoretical physicist and Amazon Scholar John Preskill termed the “noisy intermediate-scale quantum” (NISQ) era.

“By the time we get about 100 qubits interacting with each other, the errors become so great you can't really do much, so there's no point making a 1000-qubit system yet,” says Schuster.

Decoherence is a tractable problem, though, and it is being relentlessly addressed by researchers including Schuster and members of his lab. Fortunately, however, decoherence does not need to be totally overcome before quantum computers can successfully scale up.

Already, the accuracy of the qubits in Schuster’s quantum systems is well over 99%. In fact, as a scientific field the accuracy is getting so high that a threshold is approaching, says Schuster, beyond which sophisticated error-correcting algorithms will be able to counteract the remaining problems caused by the fragility of the qubits.

Related content
How an Amazon quantum computing scientist won the first-ever quantum chess tournament.

“Once we get our error rate low enough, scaling up will actually result in even fewer errors,” he says. “Amazon's effort is focused on getting to this goal of error correction, because then we can truly make a large-scale quantum computer.”

Schuster is two decades into his quantum journey. Is it getting any easier?

“When I started it all felt impossible, but we just tried it anyway,” he says. “Now, the problems no longer necessarily seem impossible, but they are still extremely difficult.”

So why join Amazon now?

Amazon’s efforts are experimental and bold — they are trying different approaches. I think Amazon understands the true magnitude of the challenge and the ultimate value of quantum computing.
David Schuster

“The quality of the team was very appealing,” he says, “and Amazon’s efforts are experimental and bold — they are trying different approaches. I think Amazon understands the true magnitude of the challenge and the ultimate value of quantum computing to their customers through Amazon Web Services, so they are patient.”

It is well known that the arrival of quantum computing will have enormous implications for online security and encryption, because the highest levels of protection currently being employed to protect online data will not stand up to the sheer power of quantum computers. Quantum computing will bring with it uncrackable encryption.

Security implications aside, what other useful applications might we expect? There are entire classes of scientific problems that are intractable to classical computers that should succumb to quantum efforts, says Schuster. He is personally excited about the potential to better understand materials in which quantum mechanics plays an important role.

“Many special materials involve complex quantum interactions that we don't understand and, right now, about 30% of supercomputer capacity goes to solving quantum mechanical problems,” he says.

It is inefficient to solve quantum mechanical problems on a classical computer, he adds. “Very small quantum systems that involve 20 particles or states, you could maybe solve on a laptop. But if it involves 50, even the world's biggest supercomputer can't really do very much with it.”

Such research carried out on quantum computers could have big impacts on the discovery of new materials for renewable energy, computing, chemistry, medicines, and more.

There are also some surprising possibilities for Schuster’s quantum circuits.

“I never would have expected this, but I ended up getting involved in searching for dark matter,” he says. There is a type of proposed dark matter — low mass bosons — that would occasionally interact with ordinary matter, resulting in the production of a single microwave photon. And as luck would have it, Schuster’s qubit circuits are able to trap and measure these photons.

“We can use our qubits to detect these newly created photons,” he explains, “making the search for this type of dark matter about 1000 times faster!”

Research areas

Related content

US, CA, Sunnyvale
Industrial Robotics Group is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building revolutionary robotic systems that combine innovative AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic manipulation, locomotion, and human-robot interaction. This role presents an opportunity to shape the future of robotics through innovative applications of deep learning and large language models. We leverage advanced robotics, machine learning, and artificial intelligence to solve complex operational challenges at unprecedented scale. Our fleet of robots operates across hundreds of facilities worldwide, working in sophisticated coordination to fulfill our mission of customer excellence. We are pioneering the development of robotics foundation models that: - Enable unprecedented generalization across diverse tasks - Integrate multi-modal learning capabilities (visual, tactile, linguistic) - Accelerate skill acquisition through demonstration learning - Enhance robotic perception and environmental understanding - Streamline development processes through reusable capabilities The ideal candidate will contribute to research that bridges the gap between theoretical advancement and practical implementation in robotics. You will be part of a team that's revolutionizing how robots learn, adapt, and interact with their environment. Join us in building the next generation of intelligent robotics systems that will transform the future of automation and human-robot collaboration. As an Applied Scientist, you will develop and improve machine learning systems that help robots perceive, reason, and act in real-world environments. You will leverage state-of-the-art models (open source and internal research), evaluate them on representative tasks, and adapt/optimize them to meet robustness, safety, and performance needs. You will invent new algorithms where gaps exist. You’ll collaborate closely with research, controls, hardware, and product-facing teams, and your outputs will be used by downstream teams to further customize and deploy on specific robot embodiments. Key job responsibilities As an Applied Scientist in the Foundations Model team, you will: - Leverage state-of-the-art models for targeted tasks, environments, and robot embodiments through fine-tuning and optimization. - Execute rapid, rigorous experimentation with reproducible results and solid engineering practices, closing the gap between sim and real environments. - Build and run capability evaluations/benchmarks to clearly profile performance, generalization, and failure modes. - Contribute to the data and training workflow: collection/curation, dataset quality/provenance, and repeatable training recipes. - Write clean, maintainable, well commented and documented code, contribute to training infrastructure, create tools for model evaluation and testing, and implement necessary APIs - Stay current with latest developments in foundation models and robotics, assist in literature reviews and research documentation, prepare technical reports and presentations, and contribute to research discussions and brainstorming sessions. - Work closely with senior scientists, engineers, and leaders across multiple teams, participate in knowledge sharing, support integration efforts with robotics hardware teams, and help document best practices and methodologies.
US, MA, N.reading
Amazon Industrial Robotics Group is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building revolutionary robotic systems that combine cutting-edge AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at an unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic dexterous manipulation, locomotion, and human-robot interaction. This role presents an opportunity to shape the future of robotics through innovative applications of deep learning and large language models. At Amazon Industrial Robotics Group we leverage advanced robotics, machine learning, and artificial intelligence to solve complex operational challenges at an unprecedented scale. Our fleet of robots operates across hundreds of facilities worldwide, working in sophisticated coordination to fulfill our mission of customer excellence. The ideal candidate will contribute to research and implementation that bridges the gap between theoretical advancement and practical implementation in robotics. You will be part of a team that's revolutionizing how robots learn, adapt, and interact with their environment. Join us in building the next generation of intelligent robotics systems that will transform the future of automation and human-robot collaboration. Key job responsibilities - Implement and optimize control algorithms for robot locomotion - Support development of behaviors that enable robots to traverse diverse terrain - Contribute to methods that integrate stability, locomotion, and manipulation tasks - Help create dynamics models and simulations that enable sim2real transfer of algorithms - Collaborate effectively with multi-disciplinary teams on hardware and algorithms for loco-manipulation
US, CA, Sunnyvale
Amazon Industrial Robotics Group is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building revolutionary robotic systems that combine innovative AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic manipulation, locomotion, and human-robot interaction. This role presents an opportunity to shape the future of robotics through innovative applications of deep learning and large language models. We leverage advanced robotics, machine learning, and artificial intelligence to solve complex operational challenges at unprecedented scale. Our fleet of robots operates across hundreds of facilities worldwide, working in sophisticated coordination to fulfill our mission of customer excellence. We are pioneering the development of robotics foundation models that: - Enable unprecedented generalization across diverse tasks - Integrate multi-modal learning capabilities (visual, tactile, linguistic) - Accelerate skill acquisition through demonstration learning - Enhance robotic perception and environmental understanding - Streamline development processes through reusable capabilities The ideal candidate will contribute to research that bridges the gap between theoretical advancement and practical implementation in robotics. You will be part of a team that's revolutionizing how robots learn, adapt, and interact with their environment. Join us in building the next generation of intelligent robotics systems that will transform the future of automation and human-robot collaboration. As a Senior Applied Scientist, you will lead the development of machine learning systems that help robots perceive, reason, and act in real-world environments. You will set technical direction for adapting and advancing state-of-the-art models (open source and internal research) into robust, safe, and high-performing “robot brain” capabilities for our target tasks, environments, and robot embodiments. You will drive rigorous capability profiling and experimentation, lead targeted innovation where gaps exist, and partner across research, controls, hardware, and product teams to ensure outputs can be further customized and deployed on specific robots. Key job responsibilities - Lead technical initiatives for foundation-model capabilities (e.g., visuomotor / VLA / video-action worldmodel-action policies), from problem definition through validated model deliverables. - Own model readiness for our embodiment class: drive adaptation, fine-tuning, and optimization (latency/throughput/robustness), and define success criteria that downstream teams can build on. - Establish and evolve capability evaluation: define benchmark strategy, metrics, and profiling methodology to quantify performance, generalization, and failure modes; ensure evaluations drive clear roadmap decisions. - Drive the data + training strategy needed to close key capability gaps, including data requirements, collection/curation standards, dataset quality/provenance, and repeatable training recipes (sim + real). - Invent and validate new methods when leveraging SOTA is insufficient—new training schemes, model components, supervision signals, or sim↔real techniques—backed by strong empirical evidence. - Influence cross-team technical decisions by collaborating with controls/WBC, hardware, and product teams on interfaces, constraints, and integration plans; communicate results via design docs and technical reviews. - Mentor and raise the bar: guide junior scientists/engineers, set best practices for experimentation and code quality, and drive a culture of rigor and reproducibility.
US, CA, Sunnyvale
Amazon Industrial Robotics Group is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building revolutionary robotic systems that combine innovative AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic manipulation, locomotion, and human-robot interaction. This role presents an opportunity to shape the future of robotics through innovative applications of deep learning and large language models. We leverage advanced robotics, machine learning, and artificial intelligence to solve complex operational challenges at unprecedented scale. Our fleet of robots operates across hundreds of facilities worldwide, working in sophisticated coordination to fulfill our mission of customer excellence. We are pioneering the development of robotics foundation models that: - Enable unprecedented generalization across diverse tasks - Integrate multi-modal learning capabilities (visual, tactile, linguistic) - Accelerate skill acquisition through demonstration learning - Enhance robotic perception and environmental understanding - Streamline development processes through reusable capabilities The ideal candidate will contribute to research that bridges the gap between theoretical advancement and practical implementation in robotics. You will be part of a team that's revolutionizing how robots learn, adapt, and interact with their environment. Join us in building the next generation of intelligent robotics systems that will transform the future of automation and human-robot collaboration. As a Senior Applied Scientist, you will lead the development of machine learning systems that help robots perceive, reason, and act in real-world environments. You will set technical direction for adapting and advancing state-of-the-art models (open source and internal research) into robust, safe, and high-performing “robot brain” capabilities for our target tasks, environments, and robot embodiments. You will drive rigorous capability profiling and experimentation, lead targeted innovation where gaps exist, and partner across research, controls, hardware, and product teams to ensure outputs can be further customized and deployed on specific robots. Key job responsibilities - Lead technical initiatives for foundation-model capabilities (e.g., visuomotor / VLA / video-action worldmodel-action policies), from problem definition through validated model deliverables. - Own model readiness for our embodiment class: drive adaptation, fine-tuning, and optimization (latency/throughput/robustness), and define success criteria that downstream teams can build on. - Establish and evolve capability evaluation: define benchmark strategy, metrics, and profiling methodology to quantify performance, generalization, and failure modes; ensure evaluations drive clear roadmap decisions. - Drive the data + training strategy needed to close key capability gaps, including data requirements, collection/curation standards, dataset quality/provenance, and repeatable training recipes (sim + real). - Invent and validate new methods when leveraging SOTA is insufficient—new training schemes, model components, supervision signals, or sim↔real techniques—backed by strong empirical evidence. - Influence cross-team technical decisions by collaborating with controls/WBC, hardware, and product teams on interfaces, constraints, and integration plans; communicate results via design docs and technical reviews. - Mentor and raise the bar: guide junior scientists/engineers, set best practices for experimentation and code quality, and drive a culture of rigor and reproducibility.
US, WA, Seattle
We are looking for a passionate Applied Scientist to help pioneer the next generation of agentic AI applications for Amazon advertisers. In this role, you will design agentic architectures, develop tools and datasets, and contribute to building systems that can reason, plan, and act autonomously across complex advertiser workflows. You will work at the forefront of applied AI, developing methods for fine-tuning, reinforcement learning, and preference optimization, while helping create evaluation frameworks that ensure safety, reliability, and trust at scale. You will work backwards from the needs of advertisers—delivering customer-facing products that directly help them create, optimize, and grow their campaigns. Beyond building models, you will advance the agent ecosystem by experimenting with and applying core primitives such as tool orchestration, multi-step reasoning, and adaptive preference-driven behavior. This role requires working independently on ambiguous technical problems, collaborating closely with scientists, engineers, and product managers to bring innovative solutions into production. Key job responsibilities - Design and build agents to guide advertisers in conversational and non-conversational experience. - Design and implement advanced model and agent optimization techniques, including supervised fine-tuning, instruction tuning and preference optimization (e.g., DPO/IPO). - Curate datasets and tools for MCP. - Build evaluation pipelines for agent workflows, including automated benchmarks, multi-step reasoning tests, and safety guardrails. - Develop agentic architectures (e.g., CoT, ToT, ReAct) that integrate planning, tool use, and long-horizon reasoning. - Prototype and iterate on multi-agent orchestration frameworks and workflows. - Collaborate with peers across engineering and product to bring scientific innovations into production. - Stay current with the latest research in LLMs, RL, and agent-based AI, and translate findings into practical applications. About the team The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through the latest generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. The Campaign Strategies team within Sponsored Products and Brands is focused on guiding and supporting 1.6MM advertisers to meet their advertising needs of creating and managing ad campaigns. At this scale, the complexity of diverse advertiser goals, campaign types, and market dynamics creates both a massive technical challenge and a transformative opportunity: even small improvements in guidance systems can have outsized impact on advertiser success and Amazon’s retail ecosystem. Our vision is to build a highly personalized, context-aware agentic advertiser guidance system that leverages LLMs together with tools such as auction simulations, ML models, and optimization algorithms. This agentic framework, will operate across both chat and non-chat experiences in the ad console, scaling to natural language queries as well as proactively delivering guidance based on deep understanding of the advertiser. To execute this vision, we collaborate closely with stakeholders across Ad Console, Sales, and Marketing to identify opportunities—from high-level product guidance down to granular keyword recommendations—and deliver them through a tailored, personalized experience. Our work is grounded in state-of-the-art agent architectures, tool integration, reasoning frameworks, and model customization approaches (including tuning, MCP, and preference optimization), ensuring our systems are both scalable and adaptive.
US, WA, Bellevue
Amazon LEO is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon LEO will serve people and organizations operating in locations without reliable connectivity. The Amazon LEO Global Business Operations (GBO) team drives data-driven decision-making across sales, marketing, operations, product, engineering, finance, and legal functions. We build scalable business intelligence solutions and data infrastructure to solve complex, ambiguous problems with LEO-wide impact. We are looking for a talented Research Scientist to contribute to LEO's long-term vision and strategy for capacity simulations and inventory optimization. This effort will be instrumental in helping LEO execute on its business plans globally. As one of our valued team members, you will be obsessed with matching our standards for operational excellence with a relentless focus on delivering results. Key job responsibilities In this role, you will: Collaborate with product, business development, sales, marketing, operations, finance, and various technical teams (engineering, science, R&D, simulations, etc.) to support the implementation of capacity simulations and inventory optimization solutions. Develop and prototype scalable solutions to optimization problems for operating and planning satellite resources. Support technical roadmap definition efforts by building models to predict future inventory availability and key operational and financial metrics across the network. Design experiments and simulations to evaluate optimization improvements and understand how they interact with each other. Analyze large amounts of satellite and business data to identify simulation and optimization opportunities. Communicate insights and recommendations to technical and non-technical audiences to support decision-making across LEO. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
US, CA, Sunnyvale
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Our organization is building world-class teams with deep expertise in large-scale recommender systems. This role sits at the intersection of AI research and direct business impact, where recommendation quality directly influences business outcomes and customer satisfaction. You'll be joining a team focused on foundational models for recommender systems and working on production systems that serve millions of customers and shape the future of personalized entertainment experiences. We're seeking talent who can deliver measurable impact on our core business metrics while advancing the state-of-the-art in personalization and recommendation technology. Key job responsibilities - Develop AI solutions for various Prime Video Search & Recommendation systems using Deep Learning, Reinforcement Learning, Optimization Methods, and most importantly, GenAI - Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end - Design and conduct offline and online (A/B) experiments to evaluate proposed solutions based on in-depth data analyses - Effectively communicate technical and non-technical ideas with teammates and stakeholders - Stay up-to-date with advancements and the latest modeling techniques in the field - Publish your research findings in top conferences and journals About the team The Prime Video - Personalization & Discovery Science team owns science solution to power search experience on various devices, from sourcing, relevance, & ranking (to name a few). We are on a mission to deliver an AI-first customer experience. At the heart of this transformation are our recommendation systems -- core, customer-facing components that serve as primary drivers of engagement & growth.
CA, ON, Toronto
Are you interested in shaping the future of Advertising and B2B Sales? We are a growing team with an exciting AI-first charter and need your passion, innovative thinking, and creativity to help take our products to new heights. Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. Our products are strategically important to our businesses driving long term growth. We break fresh ground in product and technical innovations every day! Within the Advertising Sales organization, we are building a central AI/ML team and are seeking top Applied Science talent to help us build new, science-backed services that drive success for our customers. Our goal is to transform the way account teams operate by creating AI agents that help optimize their end-to-end workflows, and developing actionable insights and recommendations they can share with their advertising accounts As an Applied Scientist on the team with a specific focus on creating autonomous AI agents that can operate accurately at large scale, you will bring deep expertise in Natural Language Processing (inc. tokenization, syntactic parsing, named entity recognition (NER), sentiment analysis, text classification), Large Language Models (inc. foundation model fundamentals, post-training, reward modeling, RAG, transformer architecture), Deep Learning, Reinforcement Learning and/or Recommender Systems. You have the scientific and technical skills to build and refine models that can be implemented in production and you continuously measure the performance of your system to drive continuous improvements. You will contribute to chart new courses with our ad sales support technologies, and you have the communication skills necessary to explain complex technical approaches to a variety of stakeholders and customers. You will be part of a team of fellow scientists and engineers taking on iterative approaches to tackle big, long-term problems. You are fluently able to leverage the latest Generative AI systems and services to accelerate and improve your work while maintaining high quality in your work outputs. Key job responsibilities Scientific Modeling - Conceptualize and lead state-of-the-art research on new Reinforcement Learning, Deep Learning, NLP, LLM, (Generative) Artificial Intelligence and Recommender System solutions to create AI agents and optimize all aspects of the Ad Sales business - Lead the technical approach for the design and implementation of successful models and algorithms in support of expert cross-functional teams delivering on demanding projects - Run regular A/B experiments, gather data, and perform statistical analysis - Improve the scalability, efficiency and automation of large-scale data analytics, model training, deployment and serving - Publish scientific findings in reports and papers that can be shared internally and externally Product Development Support - Partner with software engineering and product management teams to support product and service development, define success metrics and measurement approaches, and help drive adoption of innovative new features for our services. - Lead requirements gathering sessions with product teams and business stakeholders - Maintain scientific documentation and knowledge for product initiatives Collaboration & Communication - Work closely with software engineers to deliver end-to-end solutions into production - Translate complex scientific findings into actionable business recommendations for stakeholders and senior management - Provide clear, compelling reports and presentations on a regular basis with respect to your models and services - Communicate with internal teams to showcase results and identify best practices. About the team Sales AI is a central science and engineering organization within Amazon Advertising Sales that powers selling motions and account team workflows via state-of-the-art of AI/ML services. Sales AI is investing in a range of sales intelligence models, including the development of advertiser insights, recommendations and Generative AI-powered applications throughout account team workflows.
CA, ON, Toronto
Are you interested in shaping the future of Advertising and B2B Sales? We are a growing team with an exciting AI-first charter and need your passion, innovative thinking, and creativity to help take our products to new heights. Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. Our products are strategically important to our businesses driving long term growth. We break fresh ground in product and technical innovations every day! Within the Advertising Sales organization, we are building a central AI/ML team and are seeking top Applied Science talent to help us build new, science-backed services that drive success for our customers. Our goal is to transform the way account teams operate by creating AI agents that help optimize their end-to-end workflows, and developing actionable insights and recommendations they can share with their advertising accounts As an Applied Scientist on the team with a specific focus on creating autonomous AI agents that can operate accurately at large scale, you will bring deep expertise in Natural Language Processing (inc. tokenization, syntactic parsing, named entity recognition (NER), sentiment analysis, text classification), Large Language Models (inc. foundation model fundamentals, post-training, reward modeling, RAG, transformer architecture), Deep Learning and/or Reinforcement Learning . You have the scientific and technical skills to build and refine models that can be implemented in production and you continuously measure the performance of your system to drive continuous improvements. You will contribute to chart new courses with our ad sales support technologies, and you have the communication skills necessary to explain complex technical approaches to a variety of stakeholders and customers. You will be part of a team of fellow scientists and engineers taking on iterative approaches to tackle big, long-term problems. You are fluently able to leverage the latest Generative AI systems and services to accelerate and improve your work while maintaining high quality in your work outputs. Key job responsibilities Scientific Modeling - Conceptualize and lead state-of-the-art research on new NLP, LLM and (Generative) Artificial Intelligence solutions (inc. post-training, fine-tuning, reward modeling) to optimize all aspects of the Ad Sales business - Lead the technical approach for the design and implementation of successful models and algorithms in support of expert cross-functional teams delivering on demanding projects - Run regular A/B experiments, gather data, and perform statistical analysis - Improve the scalability, efficiency and automation of large-scale data analytics, model training, deployment and serving - Publish scientific findings in reports and papers that can be shared internally and externally Product Development Support - Partner with software engineering and product management teams to support product and service development, define success metrics and measurement approaches, and help drive adoption of innovative new features for our services. - Lead requirements gathering sessions with product teams and business stakeholders - Maintain scientific documentation and knowledge for product initiatives Collaboration & Communication - Work closely with software engineers to deliver end-to-end solutions into production - Translate complex scientific findings into actionable business recommendations for stakeholders and senior management - Provide clear, compelling reports and presentations on a regular basis with respect to your models and services - Communicate with internal teams to showcase results and identify best practices. About the team Sales AI is a central science and engineering organization within Amazon Advertising Sales that powers selling motions and account team workflows via state-of-the-art of AI/ML services. Sales AI is investing in a range of sales intelligence models, including the development of advertiser insights, recommendations and Generative AI-powered applications throughout account team workflows.
US, WA, Bellevue
Alexa+ is Amazon’s next-generation, AI-powered virtual assistant. Building on the original Alexa, it uses generative AI to deliver a more conversational, personalized, and effective experience. As an Applied Scientist II on the Alexa Sensitive Content Intelligence (ASCI) team, you'll be part of an elite group developing industry-leading technologies in attribute extraction and sensitive content detection that work seamlessly across all languages and countries. In this role, you'll join a team of exceptional scientists pushing the boundaries of Natural Language Processing. Working in our dynamic, fast-paced environment, you'll develop novel algorithms and modeling techniques that advance the state of the art in NLP. Your innovations will directly shape how millions of customers interact with Amazon Echo, Echo Dot, Echo Show, and Fire TV devices every day. What makes this role exciting is the unique blend of scientific innovation and real-world impact. You'll be at the intersection of theoretical research and practical application, working alongside talented engineers and product managers to transform breakthrough ideas into customer-facing experiences. Your work will be crucial in ensuring Alexa remains at the forefront of AI technology while maintaining the highest standards of trust and safety. We're looking for a passionate innovator who combines strong technical expertise with creative problem-solving skills. Your deep understanding of NLP models (including LSTM and transformer-based architectures) will be essential in tackling complex challenges and identifying novel solutions. You'll leverage your exceptional technical knowledge, strong Computer Science fundamentals, and experience with large-scale distributed systems to create reliable, scalable, and high-performance products that delight our customers. Key job responsibilities In this dynamic role, you'll design and implement GenAI solutions that define the future of AI interaction. You'll pioneer novel algorithms, conduct ground breaking experiments, and optimize user experiences through innovative approaches to sensitive content detection and mitigation. Working alongside exceptional engineers and scientists, you'll transform theoretical breakthroughs into practical, scalable solutions that strengthen user trust in Alexa globally. You'll also have the opportunity to mentor rising talent, contributing to Amazon's culture of scientific excellence while helping build high-performing teams that deliver swift, impactful results. A day in the life Imagine starting your day collaborating with brilliant minds on advancing state-of-the-art NLP algorithms, then moving on to analyze experiment results that could reshape how Alexa understands and responds to users. You'll partner with cross-functional teams - from engineers to product managers - to ensure data quality, refine policies, and enhance model performance. Your expertise will guide technical discussions, shape roadmaps, and influence key platform features that require cross-team leadership. About the team The Alexa Sensitive Content Intelligence (ASCI) team owns the Responsible AI and customer feedback charters in Alexa+ and Classic Alexa across all device endpoints, modalities and languages. The mission of our team is to (1) minimize negative surprises to customers caused by sensitive content, (2) detect and prevent potential brand-damaging interactions, (3) build customer trust through generating appropriate interactions on sensitive topics, and (4) analyze customer feedback to gain insight and drive continuous improvement loops. The term “sensitive content” includes within its scope a wide range of categories of content such as offensive content (e.g., hate speech, racist speech), profanity, content that is suitable only for certain age groups, politically polarizing content, and religiously polarizing content. The term “content” refers to any material that is exposed to customers by Alexa (including both 1P and 3P experiences) and includes text, speech, audio, and video.